(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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other coworkers having loud conversation in the background
fire is mentioned in the chat
mfa
citrix on personal computer
eating or drinking
calling in for an issue caller has no idea about
common name with really strange spelling
"im calling for ____"
did not know email is now nickname.last
"I am calling on behalf of doctor..... who is in the other room"
askes a question, gets completely non related answer
does not know how to use their cell phone
"i just got back from leave"
import dialog box in epic
scanner issue
someone trying to teams msg or email for IT help
coughs or sneezes or yawns into mic
¯\_(ツ)_/¯ in the chat
caller is taking on speaker / hard to hear
issue resolves itself / caller resolved it
angry doctor
random background beeping
goes straight into issue without giving name or callback
gives name/callback too quickly
"my class starts in 5mins"
resolution: submit idn request
user ends call but doesnt hang up call
impatient caller
readyset
trying to view current paystubs on mypay
monitor (any kind) issue
two min call, ten min ticket
difficult caller / passive agressive
does not know what idn request to submit
unable to verify / account in archived state
no phone by computer
kids hollering in background
someone emails the MTS All directory asking for help
not by the phone when call connected
Cassandra actually messages the chat / complains
new hire not given userid
having conversation with someone else
someone @'s p1/p1 two secs after posting in that chat
commercial client
gives none direct line for call back (such as a main hospital number)
heavy breathing
HORRENDOUS name spelling
ge issue
"just call 3399"
vdi issues
wanting escalation when viable workaround is too inconvenient to them
caller cannot describe the issue
"i called earlier"
maintenance issue
free for tylet only
Mymercy patient forwarded to 3399
does not give full number
"you are the __th person ive spoken too about this"
non mercylink calling on mercylink line (or vise versa)
caller thinks userid has @mercy.net
Melodi lurking in chat
caller has no idea what they are doing
"Yes I am in the car" driving or passenger
"I only have my phone/I dont have a personal computer"
"click this button" "do i click it?" what did i just say
computer uptime is more than a week
"you are so smart"
resconnect / mts hosting
epic access
Self submitted ticket with no information and the caller wants it escalated
why did tier 1 just spike
self submitted p1/p2
mercylink inactive
rightfax missing
new hire was given no/insufficient info
spells out common name
mercy connect dot open.com
did not spell uniquely spelled name
needs drive mapped but does not know drive location
parent ticket created / posted
called cso / manager
"do you know why i was locked out?"
spam email
caller not happy about the response/resolution time frame
"ive restarted" but uptime says they didnt
vdi not working
queue spikes right when you get back from break or a call
"need help with anything else?" "no i just want this fixed"
new hire given wrong information
logged off of connection center / reset citrix
"I got a new phone"
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
myedu call
WFH Called in using jabber and have to restart computer
printer
student was not given userid / did not know to use epc.userid
onboarding giving out outdated info
caller gives birth year when clearly not asked
does not know call back number / can i use my cell?
