activelisteningserviceuser-friendlyaddedvalue24/7refundhelpdesksmilesupportempathypeoplepleasercompensateexperiencehelpfulmannersafter-servicecustomerloyaltycarelesscustomersatisfactionfeedbackclearsoftskillscomplaintexpectationsactivelisteningserviceuser-friendlyaddedvalue24/7refundhelpdesksmilesupportempathypeoplepleasercompensateexperiencehelpfulmannersafter-servicecustomerloyaltycarelesscustomersatisfactionfeedbackclearsoftskillscomplaintexpectations

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. active listening
  2. service
  3. user-friendly
  4. added value
  5. 24/7
  6. refund
  7. help desk
  8. smile
  9. support
  10. empathy
  11. people pleaser
  12. compensate
  13. experience
  14. helpful
  15. manners
  16. after-service
  17. customer
  18. loyalty
  19. careless
  20. customer satisfaction
  21. feedback
  22. clear
  23. soft skills
  24. complaint
  25. expectations