WitnessanescalationBulkbuyerInvoicerequestTransfera callPromorequestReferencean SOPon Arc’netStockavailabilityProPrograminquiryAdd ahyperlinkto anemailAPOshippingSLAShippingSLAProductrecommendationReturnsSLAWitnessan FOCPaymentverificationReplacementPromo codeEnterroamingcallRefundfailureHighfraudscoreWrongemailprovided atcheckoutAddresschangewith UPSLostpackageclaimPSRredirectPOBoxWitnessanescalationBulkbuyerInvoicerequestTransfera callPromorequestReferencean SOPon Arc’netStockavailabilityProPrograminquiryAdd ahyperlinkto anemailAPOshippingSLAShippingSLAProductrecommendationReturnsSLAWitnessan FOCPaymentverificationReplacementPromo codeEnterroamingcallRefundfailureHighfraudscoreWrongemailprovided atcheckoutAddresschangewith UPSLostpackageclaimPSRredirectPOBox

Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Witness an escalation
  2. Bulk buyer
  3. Invoice request
  4. Transfer a call
  5. Promo request
  6. Reference an SOP on Arc’net
  7. Stock availability
  8. Pro Program inquiry
  9. Add a hyperlink to an email
  10. APO shipping SLA
  11. Shipping SLA
  12. Product recommendation
  13. Returns SLA
  14. Witness an FOC
  15. Payment verification
  16. Replacement Promo code
  17. Enter roaming call
  18. Refund failure
  19. High fraud score
  20. Wrong email provided at checkout
  21. Address change with UPS
  22. Lost package claim
  23. PSR redirect
  24. PO Box