POBoxInvoicerequestHighfraudscorePaymentverificationPromorequestAPOshippingSLAEnterroamingcallTransfera callStockavailabilityWitnessan FOCProPrograminquiryWrongemailprovided atcheckoutReturnsSLARefundfailureReplacementPromo codeProductrecommendationBulkbuyerLostpackageclaimAdd ahyperlinkto anemailWitnessanescalationAddresschangewith UPSPSRredirectReferencean SOPon Arc’netShippingSLAPOBoxInvoicerequestHighfraudscorePaymentverificationPromorequestAPOshippingSLAEnterroamingcallTransfera callStockavailabilityWitnessan FOCProPrograminquiryWrongemailprovided atcheckoutReturnsSLARefundfailureReplacementPromo codeProductrecommendationBulkbuyerLostpackageclaimAdd ahyperlinkto anemailWitnessanescalationAddresschangewith UPSPSRredirectReferencean SOPon Arc’netShippingSLA

Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PO Box
  2. Invoice request
  3. High fraud score
  4. Payment verification
  5. Promo request
  6. APO shipping SLA
  7. Enter roaming call
  8. Transfer a call
  9. Stock availability
  10. Witness an FOC
  11. Pro Program inquiry
  12. Wrong email provided at checkout
  13. Returns SLA
  14. Refund failure
  15. Replacement Promo code
  16. Product recommendation
  17. Bulk buyer
  18. Lost package claim
  19. Add a hyperlink to an email
  20. Witness an escalation
  21. Address change with UPS
  22. PSR redirect
  23. Reference an SOP on Arc’net
  24. Shipping SLA