BulkbuyerLostpackageclaimAddresschangewith UPSInvoicerequestWrongemailprovided atcheckoutPromorequestRefundfailureReturnsSLAWitnessanescalationProductrecommendationShippingSLAWitnessan FOCReferencean SOPon Arc’netReplacementPromo codeAdd ahyperlinkto anemailStockavailabilityProPrograminquiryPSRredirectHighfraudscoreAPOshippingSLAPaymentverificationEnterroamingcallTransfera callPOBoxBulkbuyerLostpackageclaimAddresschangewith UPSInvoicerequestWrongemailprovided atcheckoutPromorequestRefundfailureReturnsSLAWitnessanescalationProductrecommendationShippingSLAWitnessan FOCReferencean SOPon Arc’netReplacementPromo codeAdd ahyperlinkto anemailStockavailabilityProPrograminquiryPSRredirectHighfraudscoreAPOshippingSLAPaymentverificationEnterroamingcallTransfera callPOBox

Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Bulk buyer
  2. Lost package claim
  3. Address change with UPS
  4. Invoice request
  5. Wrong email provided at checkout
  6. Promo request
  7. Refund failure
  8. Returns SLA
  9. Witness an escalation
  10. Product recommendation
  11. Shipping SLA
  12. Witness an FOC
  13. Reference an SOP on Arc’net
  14. Replacement Promo code
  15. Add a hyperlink to an email
  16. Stock availability
  17. Pro Program inquiry
  18. PSR redirect
  19. High fraud score
  20. APO shipping SLA
  21. Payment verification
  22. Enter roaming call
  23. Transfer a call
  24. PO Box