ReturnsSLAAdd ahyperlinkto anemailInvoicerequestPromorequestWitnessanescalationLostpackageclaimRefundfailureBulkbuyerPSRredirectProductrecommendationAPOshippingSLAPaymentverificationEnterroamingcallProPrograminquiryShippingSLAPOBoxWrongemailprovided atcheckoutReferencean SOPon Arc’netHighfraudscoreWitnessan FOCAddresschangewith UPSReplacementPromo codeStockavailabilityTransfera callReturnsSLAAdd ahyperlinkto anemailInvoicerequestPromorequestWitnessanescalationLostpackageclaimRefundfailureBulkbuyerPSRredirectProductrecommendationAPOshippingSLAPaymentverificationEnterroamingcallProPrograminquiryShippingSLAPOBoxWrongemailprovided atcheckoutReferencean SOPon Arc’netHighfraudscoreWitnessan FOCAddresschangewith UPSReplacementPromo codeStockavailabilityTransfera call

Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Returns SLA
  2. Add a hyperlink to an email
  3. Invoice request
  4. Promo request
  5. Witness an escalation
  6. Lost package claim
  7. Refund failure
  8. Bulk buyer
  9. PSR redirect
  10. Product recommendation
  11. APO shipping SLA
  12. Payment verification
  13. Enter roaming call
  14. Pro Program inquiry
  15. Shipping SLA
  16. PO Box
  17. Wrong email provided at checkout
  18. Reference an SOP on Arc’net
  19. High fraud score
  20. Witness an FOC
  21. Address change with UPS
  22. Replacement Promo code
  23. Stock availability
  24. Transfer a call