LostpackageclaimStockavailabilityBulkbuyerTransfera callReferencean SOPon Arc’netPSRredirectAdd ahyperlinkto anemailHighfraudscorePOBoxProPrograminquiryReturnsSLAAPOshippingSLAShippingSLAEnterroamingcallAddresschangewith UPSReplacementPromo codePromorequestPaymentverificationWitnessanescalationInvoicerequestWitnessan FOCRefundfailureWrongemailprovided atcheckoutProductrecommendationLostpackageclaimStockavailabilityBulkbuyerTransfera callReferencean SOPon Arc’netPSRredirectAdd ahyperlinkto anemailHighfraudscorePOBoxProPrograminquiryReturnsSLAAPOshippingSLAShippingSLAEnterroamingcallAddresschangewith UPSReplacementPromo codePromorequestPaymentverificationWitnessanescalationInvoicerequestWitnessan FOCRefundfailureWrongemailprovided atcheckoutProductrecommendation

Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lost package claim
  2. Stock availability
  3. Bulk buyer
  4. Transfer a call
  5. Reference an SOP on Arc’net
  6. PSR redirect
  7. Add a hyperlink to an email
  8. High fraud score
  9. PO Box
  10. Pro Program inquiry
  11. Returns SLA
  12. APO shipping SLA
  13. Shipping SLA
  14. Enter roaming call
  15. Address change with UPS
  16. Replacement Promo code
  17. Promo request
  18. Payment verification
  19. Witness an escalation
  20. Invoice request
  21. Witness an FOC
  22. Refund failure
  23. Wrong email provided at checkout
  24. Product recommendation