EnterroamingcallWitnessanescalationAPOshippingSLAPaymentverificationShippingSLAPromorequestAdd ahyperlinkto anemailReferencean SOPon Arc’netReturnsSLARefundfailureBulkbuyerStockavailabilityWrongemailprovided atcheckoutAddresschangewith UPSHighfraudscoreWitnessan FOCTransfera callReplacementPromo codeProductrecommendationInvoicerequestPSRredirectLostpackageclaimProPrograminquiryPOBoxEnterroamingcallWitnessanescalationAPOshippingSLAPaymentverificationShippingSLAPromorequestAdd ahyperlinkto anemailReferencean SOPon Arc’netReturnsSLARefundfailureBulkbuyerStockavailabilityWrongemailprovided atcheckoutAddresschangewith UPSHighfraudscoreWitnessan FOCTransfera callReplacementPromo codeProductrecommendationInvoicerequestPSRredirectLostpackageclaimProPrograminquiryPOBox

Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enter roaming call
  2. Witness an escalation
  3. APO shipping SLA
  4. Payment verification
  5. Shipping SLA
  6. Promo request
  7. Add a hyperlink to an email
  8. Reference an SOP on Arc’net
  9. Returns SLA
  10. Refund failure
  11. Bulk buyer
  12. Stock availability
  13. Wrong email provided at checkout
  14. Address change with UPS
  15. High fraud score
  16. Witness an FOC
  17. Transfer a call
  18. Replacement Promo code
  19. Product recommendation
  20. Invoice request
  21. PSR redirect
  22. Lost package claim
  23. Pro Program inquiry
  24. PO Box