APOshippingSLAWitnessan FOCAdd ahyperlinkto anemailReturnsSLATransfera callWrongemailprovided atcheckoutPromorequestRefundfailureProPrograminquiryLostpackageclaimPSRredirectBulkbuyerProductrecommendationAddresschangewith UPSHighfraudscoreEnterroamingcallReplacementPromo codeWitnessanescalationShippingSLAInvoicerequestStockavailabilityReferencean SOPon Arc’netPOBoxPaymentverificationAPOshippingSLAWitnessan FOCAdd ahyperlinkto anemailReturnsSLATransfera callWrongemailprovided atcheckoutPromorequestRefundfailureProPrograminquiryLostpackageclaimPSRredirectBulkbuyerProductrecommendationAddresschangewith UPSHighfraudscoreEnterroamingcallReplacementPromo codeWitnessanescalationShippingSLAInvoicerequestStockavailabilityReferencean SOPon Arc’netPOBoxPaymentverification

Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. APO shipping SLA
  2. Witness an FOC
  3. Add a hyperlink to an email
  4. Returns SLA
  5. Transfer a call
  6. Wrong email provided at checkout
  7. Promo request
  8. Refund failure
  9. Pro Program inquiry
  10. Lost package claim
  11. PSR redirect
  12. Bulk buyer
  13. Product recommendation
  14. Address change with UPS
  15. High fraud score
  16. Enter roaming call
  17. Replacement Promo code
  18. Witness an escalation
  19. Shipping SLA
  20. Invoice request
  21. Stock availability
  22. Reference an SOP on Arc’net
  23. PO Box
  24. Payment verification