(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Trained a customer on a new system
Led a client check-in call
Personalized a mass email to a specific cusromer
Acted on negative customer feedback
Led an onboarding call
Successfully sold a customer on new (higher) pricing
Collaborated with an internal partner to solve a client's problem
Analyzed data to look for customer patterns
Upsold a product or feature to an existing customer
Led a quarterly business review
Managed a project
Overcame an objection
Suggested a better way to do something
Proactively informed a customer about an upcoming feature release
Saved an at-risk client
Escalated a service issue with an internal partner
Lost a customer to a competitor
Had to reintroduce the entire value prop to a new stakeholder
Diffused a difficult situation
Worked through issues that were caused by a third party vendor but affected your client
Heard the words "that's not currently on our roadmap"
Acted on negative customer feedback
Delivered bad news to a customer
Reset expectations because the client was given incorrect information
