5 minute check-in Msg TL Invisible and close Zendesk Transfer Search bar in tech support Invisible and keep zendesk open 90% Outlook 25 mins client training Follow Up Email Wifi or Hot Spot KBs, Youtube, Tech support, Group chat, TL, TMs Ethernet Cord Record screen, screenshots reach out to a TA or TSE coaching and development Intuit Wikis Human interaction and empathy Any computer/Mcadmin tools Tech support Ping Away Manager Ping team meeting 5 minute check-in Msg TL Invisible and close Zendesk Transfer Search bar in tech support Invisible and keep zendesk open 90% Outlook 25 mins client training Follow Up Email Wifi or Hot Spot KBs, Youtube, Tech support, Group chat, TL, TMs Ethernet Cord Record screen, screenshots reach out to a TA or TSE coaching and development Intuit Wikis Human interaction and empathy Any computer/Mcadmin tools Tech support Ping Away Manager Ping team meeting
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-5 minute check-in
B-Msg TL
O-Invisible and close Zendesk
G-Transfer
N-Search bar in tech support
B-Invisible and keep zendesk open
N-90%
G-Outlook
I-25 mins
G-client training
O-Follow Up Email
I-Wifi or Hot Spot
I-KBs, Youtube, Tech support, Group chat, TL, TMs
G-Ethernet Cord
O-Record screen, screenshots
O-reach out to a TA or TSE
I-coaching and development
G-Intuit Wikis
B-Human interaction and empathy
B-Any computer/Mcadmin tools
N-Tech support Ping
O-Away
I-Manager Ping
N-team meeting