Tech support Ping 90% Msg TL Transfer Invisible and close Zendesk Invisible and keep zendesk open 5 minute check-in Wifi or Hot Spot Outlook coaching and development Ethernet Cord Human interaction and empathy Manager Ping reach out to a TA or TSE Intuit Wikis Away Any computer/Mcadmin tools team meeting 25 mins client training Record screen, screenshots Search bar in tech support KBs, Youtube, Tech support, Group chat, TL, TMs Follow Up Email Tech support Ping 90% Msg TL Transfer Invisible and close Zendesk Invisible and keep zendesk open 5 minute check-in Wifi or Hot Spot Outlook coaching and development Ethernet Cord Human interaction and empathy Manager Ping reach out to a TA or TSE Intuit Wikis Away Any computer/Mcadmin tools team meeting 25 mins client training Record screen, screenshots Search bar in tech support KBs, Youtube, Tech support, Group chat, TL, TMs Follow Up Email
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Tech support Ping
N-90%
B-Msg TL
G-Transfer
O-Invisible and close Zendesk
B-Invisible and keep zendesk open
B-5 minute check-in
I-Wifi or Hot Spot
G-Outlook
I-coaching and development
G-Ethernet Cord
B-Human interaction and empathy
I-Manager Ping
O-reach out to a TA or TSE
G-Intuit Wikis
O-Away
B-Any computer/Mcadmin tools
N-team meeting
I-25 mins
G-client training
O-Record screen, screenshots
N-Search bar in tech support
I-KBs, Youtube, Tech support, Group chat, TL, TMs
O-Follow Up Email