Human interaction and empathy reach out to a TA or TSE Any computer/Mcadmin tools Tech support Ping Invisible and close Zendesk Msg TL client training Invisible and keep zendesk open Intuit Wikis Follow Up Email Search bar in tech support Ethernet Cord coaching and development team meeting Outlook Away 25 mins 90% Manager Ping KBs, Youtube, Tech support, Group chat, TL, TMs Transfer 5 minute check-in Record screen, screenshots Wifi or Hot Spot Human interaction and empathy reach out to a TA or TSE Any computer/Mcadmin tools Tech support Ping Invisible and close Zendesk Msg TL client training Invisible and keep zendesk open Intuit Wikis Follow Up Email Search bar in tech support Ethernet Cord coaching and development team meeting Outlook Away 25 mins 90% Manager Ping KBs, Youtube, Tech support, Group chat, TL, TMs Transfer 5 minute check-in Record screen, screenshots Wifi or Hot Spot
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Human interaction and empathy
O-reach out to a TA or TSE
B-Any computer/Mcadmin tools
N-Tech support Ping
O-Invisible and close Zendesk
B-Msg TL
G-client training
B-Invisible and keep zendesk open
G-Intuit Wikis
O-Follow Up Email
N-Search bar in tech support
G-Ethernet Cord
I-coaching and development
N-team meeting
G-Outlook
O-Away
I-25 mins
N-90%
I-Manager Ping
I-KBs, Youtube, Tech support, Group chat, TL, TMs
G-Transfer
B-5 minute check-in
O-Record screen, screenshots
I-Wifi or Hot Spot