25 mins Manager Ping Outlook coaching and development team meeting Record screen, screenshots Ethernet Cord reach out to a TA or TSE Wifi or Hot Spot Intuit Wikis Invisible and keep zendesk open KBs, Youtube, Tech support, Group chat, TL, TMs Human interaction and empathy Any computer/Mcadmin tools Tech support Ping Invisible and close Zendesk Search bar in tech support 90% Msg TL client training 5 minute check-in Away Transfer Follow Up Email 25 mins Manager Ping Outlook coaching and development team meeting Record screen, screenshots Ethernet Cord reach out to a TA or TSE Wifi or Hot Spot Intuit Wikis Invisible and keep zendesk open KBs, Youtube, Tech support, Group chat, TL, TMs Human interaction and empathy Any computer/Mcadmin tools Tech support Ping Invisible and close Zendesk Search bar in tech support 90% Msg TL client training 5 minute check-in Away Transfer Follow Up Email
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-25 mins
I-Manager Ping
G-Outlook
I-coaching and development
N-team meeting
O-Record screen, screenshots
G-Ethernet Cord
O-reach out to a TA or TSE
I-Wifi or Hot Spot
G-Intuit Wikis
B-Invisible and keep zendesk open
I-KBs, Youtube, Tech support, Group chat, TL, TMs
B-Human interaction and empathy
B-Any computer/Mcadmin tools
N-Tech support Ping
O-Invisible and close Zendesk
N-Search bar in tech support
N-90%
B-Msg TL
G-client training
B-5 minute check-in
O-Away
G-Transfer
O-Follow Up Email