team meeting Any computer/Mcadmin tools Invisible and close Zendesk Follow Up Email 90% Msg TL Invisible and keep zendesk open coaching and development Transfer Wifi or Hot Spot Record screen, screenshots 5 minute check-in client training Tech support Ping KBs, Youtube, Tech support, Group chat, TL, TMs reach out to a TA or TSE Away 25 mins Outlook Ethernet Cord Intuit Wikis Human interaction and empathy Search bar in tech support Manager Ping team meeting Any computer/Mcadmin tools Invisible and close Zendesk Follow Up Email 90% Msg TL Invisible and keep zendesk open coaching and development Transfer Wifi or Hot Spot Record screen, screenshots 5 minute check-in client training Tech support Ping KBs, Youtube, Tech support, Group chat, TL, TMs reach out to a TA or TSE Away 25 mins Outlook Ethernet Cord Intuit Wikis Human interaction and empathy Search bar in tech support Manager Ping
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-team meeting
B-Any computer/Mcadmin tools
O-Invisible and close Zendesk
O-Follow Up Email
N-90%
B-Msg TL
B-Invisible and keep zendesk open
I-coaching and development
G-Transfer
I-Wifi or Hot Spot
O-Record screen, screenshots
B-5 minute check-in
G-client training
N-Tech support Ping
I-KBs, Youtube, Tech support, Group chat, TL, TMs
O-reach out to a TA or TSE
O-Away
I-25 mins
G-Outlook
G-Ethernet Cord
G-Intuit Wikis
B-Human interaction and empathy
N-Search bar in tech support
I-Manager Ping