Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Personalization
Responsiveness
Customer relationship
Customer care
Problem-solving skills
Customer-centric
Customer interaction
Service quality
Professionalism
Active listening
Empathy
Customer retention
Effective communication
Service recovery
Service level agreement
Respect
Follow-up and follow-through
Customer satisfaction
Service culture
Timeliness
Customer support
Customer needs
Customer experience
Customer loyalty
First call resolution
Customer feedback