Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Empathy
Respect
Customer-centric
Customer feedback
Service recovery
Responsiveness
Professionalism
Customer support
Customer interaction
First call resolution
Effective communication
Customer loyalty
Customer satisfaction
Customer needs
Timeliness
Active listening
Service quality
Personalization
Service level agreement
Customer retention
Follow-up and follow-through
Customer relationship
Service culture
Problem-solving skills
Customer care
Customer experience