Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer satisfaction
Effective communication
Customer-centric
Customer support
Customer interaction
Customer loyalty
Timeliness
Customer feedback
Customer needs
Customer retention
Service level agreement
Empathy
Service recovery
Customer experience
Respect
First call resolution
Active listening
Problem-solving skills
Follow-up and follow-through
Customer care
Personalization
Professionalism
Responsiveness
Customer relationship
Service culture
Service quality