Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Problem-solving skills
Customer support
Customer experience
Service recovery
Customer care
Respect
Service culture
Professionalism
Service level agreement
Customer feedback
Empathy
First call resolution
Responsiveness
Effective communication
Customer satisfaction
Service quality
Customer loyalty
Personalization
Customer interaction
Timeliness
Customer-centric
Customer relationship
Active listening
Follow-up and follow-through
Customer retention
Customer needs