Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer loyalty
Customer satisfaction
Service quality
Professionalism
Problem-solving skills
Customer interaction
Empathy
Service recovery
Customer relationship
Customer experience
Effective communication
Responsiveness
Respect
Customer-centric
Personalization
Customer needs
Follow-up and follow-through
Customer care
Customer feedback
Service level agreement
Service culture
Timeliness
First call resolution
Customer retention
Customer support
Active listening