Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer satisfaction
Customer feedback
Professionalism
Customer loyalty
Problem-solving skills
Respect
Effective communication
Empathy
Service level agreement
Customer support
Timeliness
Service quality
First call resolution
Customer-centric
Service culture
Customer interaction
Responsiveness
Customer retention
Active listening
Personalization
Customer experience
Customer needs
Customer care
Customer relationship
Service recovery
Follow-up and follow-through