Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer care
Customer satisfaction
Effective communication
Service recovery
Customer feedback
Respect
Customer retention
Service culture
First call resolution
Follow-up and follow-through
Problem-solving skills
Customer interaction
Customer support
Personalization
Active listening
Service level agreement
Customer-centric
Responsiveness
Customer experience
Timeliness
Service quality
Empathy
Customer loyalty
Professionalism
Customer relationship
Customer needs