Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer-centric
Service recovery
Service level agreement
Customer relationship
Follow-up and follow-through
Customer retention
First call resolution
Active listening
Customer support
Responsiveness
Customer feedback
Timeliness
Respect
Customer needs
Professionalism
Customer loyalty
Problem-solving skills
Empathy
Customer care
Customer experience
Personalization
Effective communication
Customer satisfaction
Service culture
Customer interaction
Service quality