Issue solvedbyREBOOTING"I got anewphone"NoticketDriveissuesHas had theissue for awhile butnow itsurgentI am not theonly one havingthe issue (noother ticketsabout issue)ForgotpasswordLostdevice(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Two factorauthenticationbut they lefttheir phone athome"My computeris not working"(doesn'tprovideexplanation)"You aretrackingthe thingswe do"MACUSERI just boughtthis, can youmake it workThey want tochange thefunctions of anapplication thatwe have nocontrol ofThey knownothing, butthat you arewrongWifi isnotworking"Itworkedbefore"Questionsaboutnothing to dowith ourdepartmentPasswordexpiredDid notback-upPrinterIssues"Do I haveto do thisall thetime"Expedite"I triedeverything"Issue solvedbyREBOOTING"I got anewphone"NoticketDriveissuesHas had theissue for awhile butnow itsurgentI am not theonly one havingthe issue (noother ticketsabout issue)ForgotpasswordLostdevice(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Two factorauthenticationbut they lefttheir phone athome"My computeris not working"(doesn'tprovideexplanation)"You aretrackingthe thingswe do"MACUSERI just boughtthis, can youmake it workThey want tochange thefunctions of anapplication thatwe have nocontrol ofThey knownothing, butthat you arewrongWifi isnotworking"Itworkedbefore"Questionsaboutnothing to dowith ourdepartmentPasswordexpiredDid notback-upPrinterIssues"Do I haveto do thisall thetime"Expedite"I triedeverything"

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Issue solved by REBOOTING
  2. "I got a new phone"
  3. No ticket
  4. Drive issues
  5. Has had the issue for a while but now its urgent
  6. I am not the only one having the issue (no other tickets about issue)
  7. Forgot password
  8. Lost device
  9. (insert name) did that last time(proceeds to ask us not to follow out process)
  10. Two factor authentication but they left their phone at home
  11. "My computer is not working"(doesn't provide explanation)
  12. "You are tracking the things we do"
  13. MAC USER
  14. I just bought this, can you make it work
  15. They want to change the functions of an application that we have no control of
  16. They know nothing, but that you are wrong
  17. Wifi is not working
  18. "It worked before"
  19. Questions about nothing to do with our department
  20. Password expired
  21. Did not back-up
  22. Printer Issues
  23. "Do I have to do this all the time"
  24. Expedite
  25. "I tried everything"