PrinterIssuesIssue solvedbyREBOOTING"My computeris not working"(doesn'tprovideexplanation)MACUSERI just boughtthis, can youmake it workI am not theonly one havingthe issue (noother ticketsabout issue)Noticket"Itworkedbefore"Has had theissue for awhile butnow itsurgent"I triedeverything"PasswordexpiredForgotpassword(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Two factorauthenticationbut they lefttheir phone athomeThey knownothing, butthat you arewrongQuestionsaboutnothing to dowith ourdepartmentDid notback-upLostdevice"You aretrackingthe thingswe do"They want tochange thefunctions of anapplication thatwe have nocontrol ofWifi isnotworking"Do I haveto do thisall thetime""I got anewphone"ExpediteDriveissuesPrinterIssuesIssue solvedbyREBOOTING"My computeris not working"(doesn'tprovideexplanation)MACUSERI just boughtthis, can youmake it workI am not theonly one havingthe issue (noother ticketsabout issue)Noticket"Itworkedbefore"Has had theissue for awhile butnow itsurgent"I triedeverything"PasswordexpiredForgotpassword(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Two factorauthenticationbut they lefttheir phone athomeThey knownothing, butthat you arewrongQuestionsaboutnothing to dowith ourdepartmentDid notback-upLostdevice"You aretrackingthe thingswe do"They want tochange thefunctions of anapplication thatwe have nocontrol ofWifi isnotworking"Do I haveto do thisall thetime""I got anewphone"ExpediteDriveissues

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Printer Issues
  2. Issue solved by REBOOTING
  3. "My computer is not working"(doesn't provide explanation)
  4. MAC USER
  5. I just bought this, can you make it work
  6. I am not the only one having the issue (no other tickets about issue)
  7. No ticket
  8. "It worked before"
  9. Has had the issue for a while but now its urgent
  10. "I tried everything"
  11. Password expired
  12. Forgot password
  13. (insert name) did that last time(proceeds to ask us not to follow out process)
  14. Two factor authentication but they left their phone at home
  15. They know nothing, but that you are wrong
  16. Questions about nothing to do with our department
  17. Did not back-up
  18. Lost device
  19. "You are tracking the things we do"
  20. They want to change the functions of an application that we have no control of
  21. Wifi is not working
  22. "Do I have to do this all the time"
  23. "I got a new phone"
  24. Expedite
  25. Drive issues