(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Did notback-upI am not theonly one havingthe issue (noother ticketsabout issue)DriveissuesThey want tochange thefunctions of anapplication thatwe have nocontrol ofThey knownothing, butthat you arewrong"I got anewphone"Passwordexpired"I triedeverything"Two factorauthenticationbut they lefttheir phone athomeWifi isnotworkingI just boughtthis, can youmake it work"You aretrackingthe thingswe do""Do I haveto do thisall thetime"NoticketPrinterIssuesLostdeviceQuestionsaboutnothing to dowith ourdepartmentIssue solvedbyREBOOTINGForgotpasswordMACUSERExpediteHas had theissue for awhile butnow itsurgent"My computeris not working"(doesn'tprovideexplanation)"Itworkedbefore"(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Did notback-upI am not theonly one havingthe issue (noother ticketsabout issue)DriveissuesThey want tochange thefunctions of anapplication thatwe have nocontrol ofThey knownothing, butthat you arewrong"I got anewphone"Passwordexpired"I triedeverything"Two factorauthenticationbut they lefttheir phone athomeWifi isnotworkingI just boughtthis, can youmake it work"You aretrackingthe thingswe do""Do I haveto do thisall thetime"NoticketPrinterIssuesLostdeviceQuestionsaboutnothing to dowith ourdepartmentIssue solvedbyREBOOTINGForgotpasswordMACUSERExpediteHas had theissue for awhile butnow itsurgent"My computeris not working"(doesn'tprovideexplanation)"Itworkedbefore"

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. (insert name) did that last time(proceeds to ask us not to follow out process)
  2. Did not back-up
  3. I am not the only one having the issue (no other tickets about issue)
  4. Drive issues
  5. They want to change the functions of an application that we have no control of
  6. They know nothing, but that you are wrong
  7. "I got a new phone"
  8. Password expired
  9. "I tried everything"
  10. Two factor authentication but they left their phone at home
  11. Wifi is not working
  12. I just bought this, can you make it work
  13. "You are tracking the things we do"
  14. "Do I have to do this all the time"
  15. No ticket
  16. Printer Issues
  17. Lost device
  18. Questions about nothing to do with our department
  19. Issue solved by REBOOTING
  20. Forgot password
  21. MAC USER
  22. Expedite
  23. Has had the issue for a while but now its urgent
  24. "My computer is not working"(doesn't provide explanation)
  25. "It worked before"