PasswordexpiredIssue solvedbyREBOOTING"I triedeverything""You aretrackingthe thingswe do"They want tochange thefunctions of anapplication thatwe have nocontrol ofNoticketQuestionsaboutnothing to dowith ourdepartment"Itworkedbefore"Two factorauthenticationbut they lefttheir phone athomeThey knownothing, butthat you arewrongLostdeviceExpediteMACUSER"My computeris not working"(doesn'tprovideexplanation)DriveissuesPrinterIssuesI am not theonly one havingthe issue (noother ticketsabout issue)(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)I just boughtthis, can youmake it workDid notback-upHas had theissue for awhile butnow itsurgentWifi isnotworking"Do I haveto do thisall thetime""I got anewphone"ForgotpasswordPasswordexpiredIssue solvedbyREBOOTING"I triedeverything""You aretrackingthe thingswe do"They want tochange thefunctions of anapplication thatwe have nocontrol ofNoticketQuestionsaboutnothing to dowith ourdepartment"Itworkedbefore"Two factorauthenticationbut they lefttheir phone athomeThey knownothing, butthat you arewrongLostdeviceExpediteMACUSER"My computeris not working"(doesn'tprovideexplanation)DriveissuesPrinterIssuesI am not theonly one havingthe issue (noother ticketsabout issue)(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)I just boughtthis, can youmake it workDid notback-upHas had theissue for awhile butnow itsurgentWifi isnotworking"Do I haveto do thisall thetime""I got anewphone"Forgotpassword

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Password expired
  2. Issue solved by REBOOTING
  3. "I tried everything"
  4. "You are tracking the things we do"
  5. They want to change the functions of an application that we have no control of
  6. No ticket
  7. Questions about nothing to do with our department
  8. "It worked before"
  9. Two factor authentication but they left their phone at home
  10. They know nothing, but that you are wrong
  11. Lost device
  12. Expedite
  13. MAC USER
  14. "My computer is not working"(doesn't provide explanation)
  15. Drive issues
  16. Printer Issues
  17. I am not the only one having the issue (no other tickets about issue)
  18. (insert name) did that last time(proceeds to ask us not to follow out process)
  19. I just bought this, can you make it work
  20. Did not back-up
  21. Has had the issue for a while but now its urgent
  22. Wifi is not working
  23. "Do I have to do this all the time"
  24. "I got a new phone"
  25. Forgot password