"You aretrackingthe thingswe do"They knownothing, butthat you arewrongI am not theonly one havingthe issue (noother ticketsabout issue)"I got anewphone"DriveissuesNoticketForgotpasswordMACUSERDid notback-up"Itworkedbefore"PrinterIssuesThey want tochange thefunctions of anapplication thatwe have nocontrol ofQuestionsaboutnothing to dowith ourdepartmentWifi isnotworkingPasswordexpired(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)I just boughtthis, can youmake it work"I triedeverything"Two factorauthenticationbut they lefttheir phone athome"My computeris not working"(doesn'tprovideexplanation)LostdeviceIssue solvedbyREBOOTINGHas had theissue for awhile butnow itsurgent"Do I haveto do thisall thetime"Expedite"You aretrackingthe thingswe do"They knownothing, butthat you arewrongI am not theonly one havingthe issue (noother ticketsabout issue)"I got anewphone"DriveissuesNoticketForgotpasswordMACUSERDid notback-up"Itworkedbefore"PrinterIssuesThey want tochange thefunctions of anapplication thatwe have nocontrol ofQuestionsaboutnothing to dowith ourdepartmentWifi isnotworkingPasswordexpired(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)I just boughtthis, can youmake it work"I triedeverything"Two factorauthenticationbut they lefttheir phone athome"My computeris not working"(doesn'tprovideexplanation)LostdeviceIssue solvedbyREBOOTINGHas had theissue for awhile butnow itsurgent"Do I haveto do thisall thetime"Expedite

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "You are tracking the things we do"
  2. They know nothing, but that you are wrong
  3. I am not the only one having the issue (no other tickets about issue)
  4. "I got a new phone"
  5. Drive issues
  6. No ticket
  7. Forgot password
  8. MAC USER
  9. Did not back-up
  10. "It worked before"
  11. Printer Issues
  12. They want to change the functions of an application that we have no control of
  13. Questions about nothing to do with our department
  14. Wifi is not working
  15. Password expired
  16. (insert name) did that last time(proceeds to ask us not to follow out process)
  17. I just bought this, can you make it work
  18. "I tried everything"
  19. Two factor authentication but they left their phone at home
  20. "My computer is not working"(doesn't provide explanation)
  21. Lost device
  22. Issue solved by REBOOTING
  23. Has had the issue for a while but now its urgent
  24. "Do I have to do this all the time"
  25. Expedite