(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Lost device
They know nothing, but that you are wrong
Did not back-up
Printer Issues
"I got a new phone"
"Do I have to do this all the time"
I am not the only one having the issue (no other tickets about issue)
Wifi is not working
Has had the issue for a while but now its urgent
Drive issues
No ticket
They want to change the functions of an application that we have no control of
Questions about nothing to do with our department
"You are tracking the things we do"
"I tried everything"
Password expired
"My computer is not working"(doesn't provide explanation)
Expedite
Issue solved by REBOOTING
Forgot password
"It worked before"
MAC USER
I just bought this, can you make it work
(insert name) did that last time(proceeds to ask us not to follow out process)
Two factor authentication but they left their phone at home