LostdeviceThey knownothing, butthat you arewrongDid notback-upPrinterIssues"I got anewphone""Do I haveto do thisall thetime"I am not theonly one havingthe issue (noother ticketsabout issue)Wifi isnotworkingHas had theissue for awhile butnow itsurgentDriveissuesNoticketThey want tochange thefunctions of anapplication thatwe have nocontrol ofQuestionsaboutnothing to dowith ourdepartment"You aretrackingthe thingswe do""I triedeverything"Passwordexpired"My computeris not working"(doesn'tprovideexplanation)ExpediteIssue solvedbyREBOOTINGForgotpassword"Itworkedbefore"MACUSERI just boughtthis, can youmake it work(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Two factorauthenticationbut they lefttheir phone athomeLostdeviceThey knownothing, butthat you arewrongDid notback-upPrinterIssues"I got anewphone""Do I haveto do thisall thetime"I am not theonly one havingthe issue (noother ticketsabout issue)Wifi isnotworkingHas had theissue for awhile butnow itsurgentDriveissuesNoticketThey want tochange thefunctions of anapplication thatwe have nocontrol ofQuestionsaboutnothing to dowith ourdepartment"You aretrackingthe thingswe do""I triedeverything"Passwordexpired"My computeris not working"(doesn'tprovideexplanation)ExpediteIssue solvedbyREBOOTINGForgotpassword"Itworkedbefore"MACUSERI just boughtthis, can youmake it work(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Two factorauthenticationbut they lefttheir phone athome

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lost device
  2. They know nothing, but that you are wrong
  3. Did not back-up
  4. Printer Issues
  5. "I got a new phone"
  6. "Do I have to do this all the time"
  7. I am not the only one having the issue (no other tickets about issue)
  8. Wifi is not working
  9. Has had the issue for a while but now its urgent
  10. Drive issues
  11. No ticket
  12. They want to change the functions of an application that we have no control of
  13. Questions about nothing to do with our department
  14. "You are tracking the things we do"
  15. "I tried everything"
  16. Password expired
  17. "My computer is not working"(doesn't provide explanation)
  18. Expedite
  19. Issue solved by REBOOTING
  20. Forgot password
  21. "It worked before"
  22. MAC USER
  23. I just bought this, can you make it work
  24. (insert name) did that last time(proceeds to ask us not to follow out process)
  25. Two factor authentication but they left their phone at home