Driveissues(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)"Do I haveto do thisall thetime"Issue solvedbyREBOOTING"Itworkedbefore"I am not theonly one havingthe issue (noother ticketsabout issue)MACUSER"I triedeverything"Questionsaboutnothing to dowith ourdepartmentForgotpasswordThey want tochange thefunctions of anapplication thatwe have nocontrol ofThey knownothing, butthat you arewrongPrinterIssuesLostdeviceDid notback-upNoticket"You aretrackingthe thingswe do"PasswordexpiredExpediteHas had theissue for awhile butnow itsurgentI just boughtthis, can youmake it work"I got anewphone""My computeris not working"(doesn'tprovideexplanation)Wifi isnotworkingTwo factorauthenticationbut they lefttheir phone athomeDriveissues(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)"Do I haveto do thisall thetime"Issue solvedbyREBOOTING"Itworkedbefore"I am not theonly one havingthe issue (noother ticketsabout issue)MACUSER"I triedeverything"Questionsaboutnothing to dowith ourdepartmentForgotpasswordThey want tochange thefunctions of anapplication thatwe have nocontrol ofThey knownothing, butthat you arewrongPrinterIssuesLostdeviceDid notback-upNoticket"You aretrackingthe thingswe do"PasswordexpiredExpediteHas had theissue for awhile butnow itsurgentI just boughtthis, can youmake it work"I got anewphone""My computeris not working"(doesn'tprovideexplanation)Wifi isnotworkingTwo factorauthenticationbut they lefttheir phone athome

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drive issues
  2. (insert name) did that last time(proceeds to ask us not to follow out process)
  3. "Do I have to do this all the time"
  4. Issue solved by REBOOTING
  5. "It worked before"
  6. I am not the only one having the issue (no other tickets about issue)
  7. MAC USER
  8. "I tried everything"
  9. Questions about nothing to do with our department
  10. Forgot password
  11. They want to change the functions of an application that we have no control of
  12. They know nothing, but that you are wrong
  13. Printer Issues
  14. Lost device
  15. Did not back-up
  16. No ticket
  17. "You are tracking the things we do"
  18. Password expired
  19. Expedite
  20. Has had the issue for a while but now its urgent
  21. I just bought this, can you make it work
  22. "I got a new phone"
  23. "My computer is not working"(doesn't provide explanation)
  24. Wifi is not working
  25. Two factor authentication but they left their phone at home