"My computeris not working"(doesn'tprovideexplanation)They want tochange thefunctions of anapplication thatwe have nocontrol of"You aretrackingthe thingswe do"Two factorauthenticationbut they lefttheir phone athomeI am not theonly one havingthe issue (noother ticketsabout issue)Has had theissue for awhile butnow itsurgentIssue solvedbyREBOOTINGExpeditePasswordexpiredDriveissues"Do I haveto do thisall thetime"ForgotpasswordMACUSERNoticketWifi isnotworkingI just boughtthis, can youmake it work"Itworkedbefore""I got anewphone""I triedeverything"Did notback-upQuestionsaboutnothing to dowith ourdepartment(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)They knownothing, butthat you arewrongLostdevicePrinterIssues"My computeris not working"(doesn'tprovideexplanation)They want tochange thefunctions of anapplication thatwe have nocontrol of"You aretrackingthe thingswe do"Two factorauthenticationbut they lefttheir phone athomeI am not theonly one havingthe issue (noother ticketsabout issue)Has had theissue for awhile butnow itsurgentIssue solvedbyREBOOTINGExpeditePasswordexpiredDriveissues"Do I haveto do thisall thetime"ForgotpasswordMACUSERNoticketWifi isnotworkingI just boughtthis, can youmake it work"Itworkedbefore""I got anewphone""I triedeverything"Did notback-upQuestionsaboutnothing to dowith ourdepartment(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)They knownothing, butthat you arewrongLostdevicePrinterIssues

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "My computer is not working"(doesn't provide explanation)
  2. They want to change the functions of an application that we have no control of
  3. "You are tracking the things we do"
  4. Two factor authentication but they left their phone at home
  5. I am not the only one having the issue (no other tickets about issue)
  6. Has had the issue for a while but now its urgent
  7. Issue solved by REBOOTING
  8. Expedite
  9. Password expired
  10. Drive issues
  11. "Do I have to do this all the time"
  12. Forgot password
  13. MAC USER
  14. No ticket
  15. Wifi is not working
  16. I just bought this, can you make it work
  17. "It worked before"
  18. "I got a new phone"
  19. "I tried everything"
  20. Did not back-up
  21. Questions about nothing to do with our department
  22. (insert name) did that last time(proceeds to ask us not to follow out process)
  23. They know nothing, but that you are wrong
  24. Lost device
  25. Printer Issues