NoticketThey want tochange thefunctions of anapplication thatwe have nocontrol ofPrinterIssuesForgotpasswordLostdeviceQuestionsaboutnothing to dowith ourdepartmentI just boughtthis, can youmake it workTwo factorauthenticationbut they lefttheir phone athome"You aretrackingthe thingswe do"Wifi isnotworkingDid notback-upHas had theissue for awhile butnow itsurgentI am not theonly one havingthe issue (noother ticketsabout issue)ExpediteDriveissuesPasswordexpired"I triedeverything"They knownothing, butthat you arewrong"Itworkedbefore"Issue solvedbyREBOOTING"My computeris not working"(doesn'tprovideexplanation)"I got anewphone"MACUSER"Do I haveto do thisall thetime"(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)NoticketThey want tochange thefunctions of anapplication thatwe have nocontrol ofPrinterIssuesForgotpasswordLostdeviceQuestionsaboutnothing to dowith ourdepartmentI just boughtthis, can youmake it workTwo factorauthenticationbut they lefttheir phone athome"You aretrackingthe thingswe do"Wifi isnotworkingDid notback-upHas had theissue for awhile butnow itsurgentI am not theonly one havingthe issue (noother ticketsabout issue)ExpediteDriveissuesPasswordexpired"I triedeverything"They knownothing, butthat you arewrong"Itworkedbefore"Issue solvedbyREBOOTING"My computeris not working"(doesn'tprovideexplanation)"I got anewphone"MACUSER"Do I haveto do thisall thetime"(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No ticket
  2. They want to change the functions of an application that we have no control of
  3. Printer Issues
  4. Forgot password
  5. Lost device
  6. Questions about nothing to do with our department
  7. I just bought this, can you make it work
  8. Two factor authentication but they left their phone at home
  9. "You are tracking the things we do"
  10. Wifi is not working
  11. Did not back-up
  12. Has had the issue for a while but now its urgent
  13. I am not the only one having the issue (no other tickets about issue)
  14. Expedite
  15. Drive issues
  16. Password expired
  17. "I tried everything"
  18. They know nothing, but that you are wrong
  19. "It worked before"
  20. Issue solved by REBOOTING
  21. "My computer is not working"(doesn't provide explanation)
  22. "I got a new phone"
  23. MAC USER
  24. "Do I have to do this all the time"
  25. (insert name) did that last time(proceeds to ask us not to follow out process)