DriveissuesDid notback-upExpedite"My computeris not working"(doesn'tprovideexplanation)LostdeviceWifi isnotworkingPrinterIssuesThey want tochange thefunctions of anapplication thatwe have nocontrol of"Itworkedbefore"Forgotpassword"Do I haveto do thisall thetime"They knownothing, butthat you arewrongQuestionsaboutnothing to dowith ourdepartmentPasswordexpiredNoticketTwo factorauthenticationbut they lefttheir phone athome"I triedeverything"I just boughtthis, can youmake it work(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Issue solvedbyREBOOTINGMACUSERI am not theonly one havingthe issue (noother ticketsabout issue)"I got anewphone"Has had theissue for awhile butnow itsurgent"You aretrackingthe thingswe do"DriveissuesDid notback-upExpedite"My computeris not working"(doesn'tprovideexplanation)LostdeviceWifi isnotworkingPrinterIssuesThey want tochange thefunctions of anapplication thatwe have nocontrol of"Itworkedbefore"Forgotpassword"Do I haveto do thisall thetime"They knownothing, butthat you arewrongQuestionsaboutnothing to dowith ourdepartmentPasswordexpiredNoticketTwo factorauthenticationbut they lefttheir phone athome"I triedeverything"I just boughtthis, can youmake it work(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Issue solvedbyREBOOTINGMACUSERI am not theonly one havingthe issue (noother ticketsabout issue)"I got anewphone"Has had theissue for awhile butnow itsurgent"You aretrackingthe thingswe do"

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drive issues
  2. Did not back-up
  3. Expedite
  4. "My computer is not working"(doesn't provide explanation)
  5. Lost device
  6. Wifi is not working
  7. Printer Issues
  8. They want to change the functions of an application that we have no control of
  9. "It worked before"
  10. Forgot password
  11. "Do I have to do this all the time"
  12. They know nothing, but that you are wrong
  13. Questions about nothing to do with our department
  14. Password expired
  15. No ticket
  16. Two factor authentication but they left their phone at home
  17. "I tried everything"
  18. I just bought this, can you make it work
  19. (insert name) did that last time(proceeds to ask us not to follow out process)
  20. Issue solved by REBOOTING
  21. MAC USER
  22. I am not the only one having the issue (no other tickets about issue)
  23. "I got a new phone"
  24. Has had the issue for a while but now its urgent
  25. "You are tracking the things we do"