Noticket"Do I haveto do thisall thetime"Questionsaboutnothing to dowith ourdepartmentPrinterIssuesExpediteForgotpasswordThey knownothing, butthat you arewrong"Itworkedbefore"PasswordexpiredMACUSERIssue solvedbyREBOOTINGDid notback-upThey want tochange thefunctions of anapplication thatwe have nocontrol of"You aretrackingthe thingswe do"Two factorauthenticationbut they lefttheir phone athomeI am not theonly one havingthe issue (noother ticketsabout issue)Lostdevice"My computeris not working"(doesn'tprovideexplanation)I just boughtthis, can youmake it workHas had theissue for awhile butnow itsurgent"I got anewphone"Wifi isnotworking(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)"I triedeverything"DriveissuesNoticket"Do I haveto do thisall thetime"Questionsaboutnothing to dowith ourdepartmentPrinterIssuesExpediteForgotpasswordThey knownothing, butthat you arewrong"Itworkedbefore"PasswordexpiredMACUSERIssue solvedbyREBOOTINGDid notback-upThey want tochange thefunctions of anapplication thatwe have nocontrol of"You aretrackingthe thingswe do"Two factorauthenticationbut they lefttheir phone athomeI am not theonly one havingthe issue (noother ticketsabout issue)Lostdevice"My computeris not working"(doesn'tprovideexplanation)I just boughtthis, can youmake it workHas had theissue for awhile butnow itsurgent"I got anewphone"Wifi isnotworking(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)"I triedeverything"Driveissues

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No ticket
  2. "Do I have to do this all the time"
  3. Questions about nothing to do with our department
  4. Printer Issues
  5. Expedite
  6. Forgot password
  7. They know nothing, but that you are wrong
  8. "It worked before"
  9. Password expired
  10. MAC USER
  11. Issue solved by REBOOTING
  12. Did not back-up
  13. They want to change the functions of an application that we have no control of
  14. "You are tracking the things we do"
  15. Two factor authentication but they left their phone at home
  16. I am not the only one having the issue (no other tickets about issue)
  17. Lost device
  18. "My computer is not working"(doesn't provide explanation)
  19. I just bought this, can you make it work
  20. Has had the issue for a while but now its urgent
  21. "I got a new phone"
  22. Wifi is not working
  23. (insert name) did that last time(proceeds to ask us not to follow out process)
  24. "I tried everything"
  25. Drive issues