They knownothing, butthat you arewrong"Do I haveto do thisall thetime"Issue solvedbyREBOOTINGI am not theonly one havingthe issue (noother ticketsabout issue)(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Questionsaboutnothing to dowith ourdepartment"I got anewphone"NoticketDriveissuesPasswordexpiredForgotpasswordHas had theissue for awhile butnow itsurgent"You aretrackingthe thingswe do"I just boughtthis, can youmake it workPrinterIssues"I triedeverything"They want tochange thefunctions of anapplication thatwe have nocontrol ofTwo factorauthenticationbut they lefttheir phone athomeDid notback-upLostdeviceExpediteWifi isnotworking"My computeris not working"(doesn'tprovideexplanation)"Itworkedbefore"MACUSERThey knownothing, butthat you arewrong"Do I haveto do thisall thetime"Issue solvedbyREBOOTINGI am not theonly one havingthe issue (noother ticketsabout issue)(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Questionsaboutnothing to dowith ourdepartment"I got anewphone"NoticketDriveissuesPasswordexpiredForgotpasswordHas had theissue for awhile butnow itsurgent"You aretrackingthe thingswe do"I just boughtthis, can youmake it workPrinterIssues"I triedeverything"They want tochange thefunctions of anapplication thatwe have nocontrol ofTwo factorauthenticationbut they lefttheir phone athomeDid notback-upLostdeviceExpediteWifi isnotworking"My computeris not working"(doesn'tprovideexplanation)"Itworkedbefore"MACUSER

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. They know nothing, but that you are wrong
  2. "Do I have to do this all the time"
  3. Issue solved by REBOOTING
  4. I am not the only one having the issue (no other tickets about issue)
  5. (insert name) did that last time(proceeds to ask us not to follow out process)
  6. Questions about nothing to do with our department
  7. "I got a new phone"
  8. No ticket
  9. Drive issues
  10. Password expired
  11. Forgot password
  12. Has had the issue for a while but now its urgent
  13. "You are tracking the things we do"
  14. I just bought this, can you make it work
  15. Printer Issues
  16. "I tried everything"
  17. They want to change the functions of an application that we have no control of
  18. Two factor authentication but they left their phone at home
  19. Did not back-up
  20. Lost device
  21. Expedite
  22. Wifi is not working
  23. "My computer is not working"(doesn't provide explanation)
  24. "It worked before"
  25. MAC USER