Hit dailycall goal 5days aweekFill 5waitlistedappointmentsAssistwith aMyHealthIssueAsk allpatientverifiers priortoschedulingFree!Schedule20 WCCforJanuaryCompleteat least 10patientcontactsImprovedcommunicationwith leadUse creativeschedulingto get acomplex visitscheduledReducebeing in offduty statusdailyHelp tode-escalate acallClean outworkqueuedailyAnswerat least 5NA callsAsk alloutgoingpatientverifiersUseconciergeservice whenregistering anew patientConnect witha parent bymaking smalltalkHit dailycall goal 5days aweekFill 5waitlistedappointmentsAssistwith aMyHealthIssueAsk allpatientverifiers priortoschedulingFree!Schedule20 WCCforJanuaryCompleteat least 10patientcontactsImprovedcommunicationwith leadUse creativeschedulingto get acomplex visitscheduledReducebeing in offduty statusdailyHelp tode-escalate acallClean outworkqueuedailyAnswerat least 5NA callsAsk alloutgoingpatientverifiersUseconciergeservice whenregistering anew patientConnect witha parent bymaking smalltalk

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit daily call goal 5 days a week
  2. Fill 5 waitlisted appointments
  3. Assist with a MyHealth Issue
  4. Ask all patient verifiers prior to scheduling
  5. Free!
  6. Schedule 20 WCC for January
  7. Complete at least 10 patient contacts
  8. Improved communication with lead
  9. Use creative scheduling to get a complex visit scheduled
  10. Reduce being in off duty status daily
  11. Help to de-escalate a call
  12. Clean out work queue daily
  13. Answer at least 5 NA calls
  14. Ask all outgoing patient verifiers
  15. Use concierge service when registering a new patient
  16. Connect with a parent by making small talk