B.S.E.TRANSFERTO RETAIL/ECOMMMANUALFREIGHTQUOTENEEDEDPROCESSA CLAIMFORWARD TOCOMMERCIALTOLD ACUSTOMERAN ITEM IS ONBACKORDERWITH NO ETAORDERDELAYEDBY UPSCUSTOMERGOES ONCREDITLOCK10' PROFILEON APRIORITYORDERGET EASTCOASTCUSTOMERON THEPHONEPRODUCTSUPPORTTRANSFERNOCHARGEORDERPROCESSA SAMPLEREQUESTCALTILENEEDSRESHIPMANUALLYKEYDALTILEORDERCUSTOMERDIDN'TNOTE THECOMM JOBNAMEGET AMODELLOTHAT DOESNOT NEED APRICEREVISIONWRONGTHINSET/DITRA/KBQUANTITYBIG DSTOCKCHECK"WHATDOESFIELDSUPPORTDO?"RESHIPOF ARESHIPDALTILEVAN NUYSSTOCKCHECKMISSEDCALLHAND SLAPEMAILFROMCREDITB.S.E.TRANSFERTO RETAIL/ECOMMMANUALFREIGHTQUOTENEEDEDPROCESSA CLAIMFORWARD TOCOMMERCIALTOLD ACUSTOMERAN ITEM IS ONBACKORDERWITH NO ETAORDERDELAYEDBY UPSCUSTOMERGOES ONCREDITLOCK10' PROFILEON APRIORITYORDERGET EASTCOASTCUSTOMERON THEPHONEPRODUCTSUPPORTTRANSFERNOCHARGEORDERPROCESSA SAMPLEREQUESTCALTILENEEDSRESHIPMANUALLYKEYDALTILEORDERCUSTOMERDIDN'TNOTE THECOMM JOBNAMEGET AMODELLOTHAT DOESNOT NEED APRICEREVISIONWRONGTHINSET/DITRA/KBQUANTITYBIG DSTOCKCHECK"WHATDOESFIELDSUPPORTDO?"RESHIPOF ARESHIPDALTILEVAN NUYSSTOCKCHECKMISSEDCALLHAND SLAPEMAILFROMCREDIT

SCHLUTER SOP - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
N
4
B
5
O
6
B
7
I
8
N
9
G
10
B
11
O
12
O
13
I
14
G
15
I
16
B
17
O
18
B
19
I
20
N
21
I
22
G
23
G
24
O
  1. N-B.S.E.
  2. G-TRANSFER TO RETAIL/ ECOMM
  3. N-MANUAL FREIGHT QUOTE NEEDED
  4. B-PROCESS A CLAIM
  5. O-FORWARD TO COMMERCIAL
  6. B-TOLD A CUSTOMER AN ITEM IS ON BACKORDER WITH NO ETA
  7. I-ORDER DELAYED BY UPS
  8. N-CUSTOMER GOES ON CREDIT LOCK
  9. G-10' PROFILE ON A PRIORITY ORDER
  10. B-GET EAST COAST CUSTOMER ON THE PHONE
  11. O-PRODUCT SUPPORT TRANSFER
  12. O-NO CHARGE ORDER
  13. I-PROCESS A SAMPLE REQUEST
  14. G-CALTILE NEEDS RESHIP
  15. I-MANUALLY KEY DALTILE ORDER
  16. B-CUSTOMER DIDN'T NOTE THE COMM JOB NAME
  17. O-GET A MODELLO THAT DOES NOT NEED A PRICE REVISION
  18. B-WRONG THINSET/ DITRA/ KB QUANTITY
  19. I-BIG D STOCK CHECK
  20. N-"WHAT DOES FIELD SUPPORT DO?"
  21. I-RESHIP OF A RESHIP
  22. G-DALTILE VAN NUYS STOCK CHECK
  23. G-MISSED CALL
  24. O-HAND SLAP EMAIL FROM CREDIT