NOCHARGEORDERCUSTOMERDIDN'TNOTE THECOMM JOBNAMEPROCESSA CLAIMGET AMODELLOTHAT DOESNOT NEED APRICEREVISIONCUSTOMERGOES ONCREDITLOCKGET EASTCOASTCUSTOMERON THEPHONEBIG DSTOCKCHECKWRONGTHINSET/DITRA/KBQUANTITYMANUALLYKEYDALTILEORDERPRODUCTSUPPORTTRANSFERFORWARD TOCOMMERCIALDALTILEVAN NUYSSTOCKCHECKORDERDELAYEDBY UPSMISSEDCALLTRANSFERTO RETAIL/ECOMMHAND SLAPEMAILFROMCREDITCALTILENEEDSRESHIP"WHATDOESFIELDSUPPORTDO?"TOLD ACUSTOMERAN ITEM IS ONBACKORDERWITH NO ETAMANUALFREIGHTQUOTENEEDED10' PROFILEON APRIORITYORDERRESHIPOF ARESHIPPROCESSA SAMPLEREQUESTB.S.E.NOCHARGEORDERCUSTOMERDIDN'TNOTE THECOMM JOBNAMEPROCESSA CLAIMGET AMODELLOTHAT DOESNOT NEED APRICEREVISIONCUSTOMERGOES ONCREDITLOCKGET EASTCOASTCUSTOMERON THEPHONEBIG DSTOCKCHECKWRONGTHINSET/DITRA/KBQUANTITYMANUALLYKEYDALTILEORDERPRODUCTSUPPORTTRANSFERFORWARD TOCOMMERCIALDALTILEVAN NUYSSTOCKCHECKORDERDELAYEDBY UPSMISSEDCALLTRANSFERTO RETAIL/ECOMMHAND SLAPEMAILFROMCREDITCALTILENEEDSRESHIP"WHATDOESFIELDSUPPORTDO?"TOLD ACUSTOMERAN ITEM IS ONBACKORDERWITH NO ETAMANUALFREIGHTQUOTENEEDED10' PROFILEON APRIORITYORDERRESHIPOF ARESHIPPROCESSA SAMPLEREQUESTB.S.E.

SCHLUTER SOP - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
B
4
O
5
N
6
B
7
I
8
B
9
I
10
O
11
O
12
G
13
I
14
G
15
G
16
O
17
G
18
N
19
B
20
N
21
G
22
I
23
I
24
N
  1. O-NO CHARGE ORDER
  2. B-CUSTOMER DIDN'T NOTE THE COMM JOB NAME
  3. B-PROCESS A CLAIM
  4. O-GET A MODELLO THAT DOES NOT NEED A PRICE REVISION
  5. N-CUSTOMER GOES ON CREDIT LOCK
  6. B-GET EAST COAST CUSTOMER ON THE PHONE
  7. I-BIG D STOCK CHECK
  8. B-WRONG THINSET/ DITRA/ KB QUANTITY
  9. I-MANUALLY KEY DALTILE ORDER
  10. O-PRODUCT SUPPORT TRANSFER
  11. O-FORWARD TO COMMERCIAL
  12. G-DALTILE VAN NUYS STOCK CHECK
  13. I-ORDER DELAYED BY UPS
  14. G-MISSED CALL
  15. G-TRANSFER TO RETAIL/ ECOMM
  16. O-HAND SLAP EMAIL FROM CREDIT
  17. G-CALTILE NEEDS RESHIP
  18. N-"WHAT DOES FIELD SUPPORT DO?"
  19. B-TOLD A CUSTOMER AN ITEM IS ON BACKORDER WITH NO ETA
  20. N-MANUAL FREIGHT QUOTE NEEDED
  21. G-10' PROFILE ON A PRIORITY ORDER
  22. I-RESHIP OF A RESHIP
  23. I-PROCESS A SAMPLE REQUEST
  24. N-B.S.E.