MISSEDCALLNOCHARGEORDERWRONGTHINSET/DITRA/KBQUANTITYCALTILENEEDSRESHIPDALTILEVAN NUYSSTOCKCHECKB.S.E.PROCESSA SAMPLEREQUESTORDERDELAYEDBY UPSHAND SLAPEMAILFROMCREDITFORWARD TOCOMMERCIALTRANSFERTO RETAIL/ECOMMPROCESSA CLAIMMANUALFREIGHTQUOTENEEDEDMANUALLYKEYDALTILEORDER"WHATDOESFIELDSUPPORTDO?"10' PROFILEON APRIORITYORDERCUSTOMERDIDN'TNOTE THECOMM JOBNAMETOLD ACUSTOMERAN ITEM IS ONBACKORDERWITH NO ETAPRODUCTSUPPORTTRANSFERCUSTOMERGOES ONCREDITLOCKRESHIPOF ARESHIPGET AMODELLOTHAT DOESNOT NEED APRICEREVISIONBIG DSTOCKCHECKGET EASTCOASTCUSTOMERON THEPHONEMISSEDCALLNOCHARGEORDERWRONGTHINSET/DITRA/KBQUANTITYCALTILENEEDSRESHIPDALTILEVAN NUYSSTOCKCHECKB.S.E.PROCESSA SAMPLEREQUESTORDERDELAYEDBY UPSHAND SLAPEMAILFROMCREDITFORWARD TOCOMMERCIALTRANSFERTO RETAIL/ECOMMPROCESSA CLAIMMANUALFREIGHTQUOTENEEDEDMANUALLYKEYDALTILEORDER"WHATDOESFIELDSUPPORTDO?"10' PROFILEON APRIORITYORDERCUSTOMERDIDN'TNOTE THECOMM JOBNAMETOLD ACUSTOMERAN ITEM IS ONBACKORDERWITH NO ETAPRODUCTSUPPORTTRANSFERCUSTOMERGOES ONCREDITLOCKRESHIPOF ARESHIPGET AMODELLOTHAT DOESNOT NEED APRICEREVISIONBIG DSTOCKCHECKGET EASTCOASTCUSTOMERON THEPHONE

SCHLUTER SOP - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
B
4
G
5
G
6
N
7
I
8
I
9
O
10
O
11
G
12
B
13
N
14
I
15
N
16
G
17
B
18
B
19
O
20
N
21
I
22
O
23
I
24
B
  1. G-MISSED CALL
  2. O-NO CHARGE ORDER
  3. B-WRONG THINSET/ DITRA/ KB QUANTITY
  4. G-CALTILE NEEDS RESHIP
  5. G-DALTILE VAN NUYS STOCK CHECK
  6. N-B.S.E.
  7. I-PROCESS A SAMPLE REQUEST
  8. I-ORDER DELAYED BY UPS
  9. O-HAND SLAP EMAIL FROM CREDIT
  10. O-FORWARD TO COMMERCIAL
  11. G-TRANSFER TO RETAIL/ ECOMM
  12. B-PROCESS A CLAIM
  13. N-MANUAL FREIGHT QUOTE NEEDED
  14. I-MANUALLY KEY DALTILE ORDER
  15. N-"WHAT DOES FIELD SUPPORT DO?"
  16. G-10' PROFILE ON A PRIORITY ORDER
  17. B-CUSTOMER DIDN'T NOTE THE COMM JOB NAME
  18. B-TOLD A CUSTOMER AN ITEM IS ON BACKORDER WITH NO ETA
  19. O-PRODUCT SUPPORT TRANSFER
  20. N-CUSTOMER GOES ON CREDIT LOCK
  21. I-RESHIP OF A RESHIP
  22. O-GET A MODELLO THAT DOES NOT NEED A PRICE REVISION
  23. I-BIG D STOCK CHECK
  24. B-GET EAST COAST CUSTOMER ON THE PHONE