CUSTOMERGOES ONCREDITLOCK10' PROFILEON APRIORITYORDERHAND SLAPEMAILFROMCREDITTOLD ACUSTOMERAN ITEM IS ONBACKORDERWITH NO ETAWRONGTHINSET/DITRA/KBQUANTITYPROCESSA SAMPLEREQUESTRESHIPOF ARESHIPBIG DSTOCKCHECKPROCESSA CLAIMNOCHARGEORDERPRODUCTSUPPORTTRANSFERGET EASTCOASTCUSTOMERON THEPHONETRANSFERTO RETAIL/ECOMMDALTILEVAN NUYSSTOCKCHECK"WHATDOESFIELDSUPPORTDO?"GET AMODELLOTHAT DOESNOT NEED APRICEREVISIONMANUALLYKEYDALTILEORDERCALTILENEEDSRESHIPMISSEDCALLORDERDELAYEDBY UPSCUSTOMERDIDN'TNOTE THECOMM JOBNAMEB.S.E.FORWARD TOCOMMERCIALMANUALFREIGHTQUOTENEEDEDCUSTOMERGOES ONCREDITLOCK10' PROFILEON APRIORITYORDERHAND SLAPEMAILFROMCREDITTOLD ACUSTOMERAN ITEM IS ONBACKORDERWITH NO ETAWRONGTHINSET/DITRA/KBQUANTITYPROCESSA SAMPLEREQUESTRESHIPOF ARESHIPBIG DSTOCKCHECKPROCESSA CLAIMNOCHARGEORDERPRODUCTSUPPORTTRANSFERGET EASTCOASTCUSTOMERON THEPHONETRANSFERTO RETAIL/ECOMMDALTILEVAN NUYSSTOCKCHECK"WHATDOESFIELDSUPPORTDO?"GET AMODELLOTHAT DOESNOT NEED APRICEREVISIONMANUALLYKEYDALTILEORDERCALTILENEEDSRESHIPMISSEDCALLORDERDELAYEDBY UPSCUSTOMERDIDN'TNOTE THECOMM JOBNAMEB.S.E.FORWARD TOCOMMERCIALMANUALFREIGHTQUOTENEEDED

SCHLUTER SOP - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
O
4
B
5
B
6
I
7
I
8
I
9
B
10
O
11
O
12
B
13
G
14
G
15
N
16
O
17
I
18
G
19
G
20
I
21
B
22
N
23
O
24
N
  1. N-CUSTOMER GOES ON CREDIT LOCK
  2. G-10' PROFILE ON A PRIORITY ORDER
  3. O-HAND SLAP EMAIL FROM CREDIT
  4. B-TOLD A CUSTOMER AN ITEM IS ON BACKORDER WITH NO ETA
  5. B-WRONG THINSET/ DITRA/ KB QUANTITY
  6. I-PROCESS A SAMPLE REQUEST
  7. I-RESHIP OF A RESHIP
  8. I-BIG D STOCK CHECK
  9. B-PROCESS A CLAIM
  10. O-NO CHARGE ORDER
  11. O-PRODUCT SUPPORT TRANSFER
  12. B-GET EAST COAST CUSTOMER ON THE PHONE
  13. G-TRANSFER TO RETAIL/ ECOMM
  14. G-DALTILE VAN NUYS STOCK CHECK
  15. N-"WHAT DOES FIELD SUPPORT DO?"
  16. O-GET A MODELLO THAT DOES NOT NEED A PRICE REVISION
  17. I-MANUALLY KEY DALTILE ORDER
  18. G-CALTILE NEEDS RESHIP
  19. G-MISSED CALL
  20. I-ORDER DELAYED BY UPS
  21. B-CUSTOMER DIDN'T NOTE THE COMM JOB NAME
  22. N-B.S.E.
  23. O-FORWARD TO COMMERCIAL
  24. N-MANUAL FREIGHT QUOTE NEEDED