TOLD ACUSTOMERAN ITEM IS ONBACKORDERWITH NO ETAMANUALLYKEYDALTILEORDERORDERDELAYEDBY UPSNOCHARGEORDERGET AMODELLOTHAT DOESNOT NEED APRICEREVISIONDALTILEVAN NUYSSTOCKCHECKRESHIPOF ARESHIPFORWARD TOCOMMERCIAL10' PROFILEON APRIORITYORDERGET EASTCOASTCUSTOMERON THEPHONE"WHATDOESFIELDSUPPORTDO?"BIG DSTOCKCHECKMANUALFREIGHTQUOTENEEDEDB.S.E.CUSTOMERDIDN'TNOTE THECOMM JOBNAMEPROCESSA SAMPLEREQUESTCALTILENEEDSRESHIPHAND SLAPEMAILFROMCREDITPROCESSA CLAIMCUSTOMERGOES ONCREDITLOCKWRONGTHINSET/DITRA/KBQUANTITYMISSEDCALLPRODUCTSUPPORTTRANSFERTRANSFERTO RETAIL/ECOMMTOLD ACUSTOMERAN ITEM IS ONBACKORDERWITH NO ETAMANUALLYKEYDALTILEORDERORDERDELAYEDBY UPSNOCHARGEORDERGET AMODELLOTHAT DOESNOT NEED APRICEREVISIONDALTILEVAN NUYSSTOCKCHECKRESHIPOF ARESHIPFORWARD TOCOMMERCIAL10' PROFILEON APRIORITYORDERGET EASTCOASTCUSTOMERON THEPHONE"WHATDOESFIELDSUPPORTDO?"BIG DSTOCKCHECKMANUALFREIGHTQUOTENEEDEDB.S.E.CUSTOMERDIDN'TNOTE THECOMM JOBNAMEPROCESSA SAMPLEREQUESTCALTILENEEDSRESHIPHAND SLAPEMAILFROMCREDITPROCESSA CLAIMCUSTOMERGOES ONCREDITLOCKWRONGTHINSET/DITRA/KBQUANTITYMISSEDCALLPRODUCTSUPPORTTRANSFERTRANSFERTO RETAIL/ECOMM

SCHLUTER SOP - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
I
4
O
5
O
6
G
7
I
8
O
9
G
10
B
11
N
12
I
13
N
14
N
15
B
16
I
17
G
18
O
19
B
20
N
21
B
22
G
23
O
24
G
  1. B-TOLD A CUSTOMER AN ITEM IS ON BACKORDER WITH NO ETA
  2. I-MANUALLY KEY DALTILE ORDER
  3. I-ORDER DELAYED BY UPS
  4. O-NO CHARGE ORDER
  5. O-GET A MODELLO THAT DOES NOT NEED A PRICE REVISION
  6. G-DALTILE VAN NUYS STOCK CHECK
  7. I-RESHIP OF A RESHIP
  8. O-FORWARD TO COMMERCIAL
  9. G-10' PROFILE ON A PRIORITY ORDER
  10. B-GET EAST COAST CUSTOMER ON THE PHONE
  11. N-"WHAT DOES FIELD SUPPORT DO?"
  12. I-BIG D STOCK CHECK
  13. N-MANUAL FREIGHT QUOTE NEEDED
  14. N-B.S.E.
  15. B-CUSTOMER DIDN'T NOTE THE COMM JOB NAME
  16. I-PROCESS A SAMPLE REQUEST
  17. G-CALTILE NEEDS RESHIP
  18. O-HAND SLAP EMAIL FROM CREDIT
  19. B-PROCESS A CLAIM
  20. N-CUSTOMER GOES ON CREDIT LOCK
  21. B-WRONG THINSET/ DITRA/ KB QUANTITY
  22. G-MISSED CALL
  23. O-PRODUCT SUPPORT TRANSFER
  24. G-TRANSFER TO RETAIL/ ECOMM