(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"you normally just charge my card"
Call for "x".
Reason: "They'll know what its about"
customer is a regular eft payee but doesn't send Proof of payment
Customer asks if generic item they saw a week ago has sold with no description or lot#
"Have you paid online?" "Yes"
"I cant see the payment"
"No i need to pay now"
Customer registers credit card online, thinks that means they've paid.
Customer calls to ask about opening hours or information on the website.
call from customer who is driving and the connection is awful
Customer needs help logging in or resetting their password
Invoice on phone screen held way too far away or uncomfortably close
Late collection: "I'm from the country!"
Customer cant collect because they're:
1. Travelling
2. Working
3. Car issues
two of three needed.
Here to collect for "first name" its a "generic furniture item"
Q: Credit, cheque or savings?
A: Debit
"just up the ramp at the back"
"Do you mean these stairs?"
customer grabs the eftpos machine or monitor to see something
Request to cancel an online bid
Invoice paid twice (eg. online and in person)
"I'm double parked, is that okay?"
customer shows up with an invoice for an item that wont arrive for a few days as mentioned in email.
Customer upset at auction process when their $30 bid on a $4000 item isn't successful
customer needs to pay with 3 or more methods for one invoice
customer asks staff member to "smile more"
"its nice and cool in there"
customer calls you a demeaning pet name like "darling"
"How would you like to pay?"
"I wouldn't :)"
Customer has:
1. really bad B/O
2. Really bad breath
3. Really strong perfume/ cologne
Needs 1/3
"A for apple, N for Nelly, Zero zero"
Customer approaches you 3+ times to pay during extended bidding.
Bidder Card only name and phone #
OR
"On File" / "They know me here"
