(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer approaches you 3+ times to pay during extended bidding.
Here to collect for "first name" its a "generic furniture item"
customer calls you a demeaning pet name like "darling"
Customer cant collect because they're:
1. Travelling
2. Working
3. Car issues
two of three needed.
customer asks staff member to "smile more"
Customer calls to ask about opening hours or information on the website.
"just up the ramp at the back"
"Do you mean these stairs?"
Customer asks if generic item they saw a week ago has sold with no description or lot#
Q: Credit, cheque or savings?
A: Debit
Call for "x".
Reason: "They'll know what its about"
Customer upset at auction process when their $30 bid on a $4000 item isn't successful
customer shows up with an invoice for an item that wont arrive for a few days as mentioned in email.
Customer needs help logging in or resetting their password
"A for apple, N for Nelly, Zero zero"
"How would you like to pay?"
"I wouldn't :)"
"its nice and cool in there"
Customer registers credit card online, thinks that means they've paid.
call from customer who is driving and the connection is awful
Request to cancel an online bid
Invoice on phone screen held way too far away or uncomfortably close
customer is a regular eft payee but doesn't send Proof of payment
"Have you paid online?" "Yes"
"I cant see the payment"
"No i need to pay now"
Customer has:
1. really bad B/O
2. Really bad breath
3. Really strong perfume/ cologne
Needs 1/3
Late collection: "I'm from the country!"
Invoice paid twice (eg. online and in person)
customer grabs the eftpos machine or monitor to see something
customer pays by eft 30 seconds before collecting
Bidder Card only name and phone #
OR
"On File" / "They know me here"
"you normally just charge my card"
customer needs to pay with 3 or more methods for one invoice
