(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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does not give full number
impatient caller
coughs or sneezes or yawns into mic
WFH Called in using jabber and have to restart computer
readyset
is or says "im computer illiterate"
vdi not working
epic access
eating or drinking
caller thinks userid has @mercy.net
common name with really strange spelling
spells out common name
BYOD
citrix on personal computer
caller says hi when trying to get their name and callback
needs drive mapped but does not know drive location
rightfax missing
issue resolves itself / caller resolved it
Cassandra actually messages the chat / complains
"you are the __th person ive spoken too about this"
"ive restarted" but uptime says they didnt
does not know what idn request to submit
printer
gives name/callback too quickly
queue spikes right when you get back from break or a call
askes a question, gets completely non related answer
caller is taking on speaker / hard to hear
"my class starts in 5mins"
no phone by computer
"Yes I am in the car" driving or passenger
someone trying to teams msg or email for IT help
"I got a new phone"
free for tylet only
"need help with anything else?" "no i just want this fixed"
computer uptime is more than a week
does not know call back number / can i use my cell?
trying to view current paystubs/W2s on mypay
self submitted p1/p2
monitor (any kind) issue
why did tier 1 just spike
"just call 3399"
other coworkers having loud conversation in the background
Melodi lurking in chat
angry doctor
import dialog box in epic
did not spell uniquely spelled name
not by the phone when call connected
heavy breathing
did not know email is now nickname.last
"you are so smart"
caller gives birth year when clearly not asked
"i just got back from leave"
logged off of connection center / reset citrix
having conversation with someone else
commercial client / vendor
"click this button" "do i click it?" what did i just say
new hire given wrong information
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
non mercylink calling on mercylink line (or vise versa)
fire is mentioned in the chat
"i called earlier"
someone emails the MTS All directory asking for help
caller not happy about the response/resolution time frame
unable to verify / account in archived state
onboarding giving out outdated info
maintenance issue
scanner issue
spam email
"do you know why i was locked out?"
two min call, ten min ticket
HORRENDOUS name spelling
mercy connect dot open.com
calling in for an issue caller has no idea about
mercylink inactive
myedu call
student was not given userid / did not know to use epc.userid
new hire was given no/insufficient info
UPS beeping / issues
resconnect / mts hosting
goes straight into issue without giving name or callback
ge issue
user ends call but doesnt hang up call
"im calling for ____"
gives non-direct line for call back (such as a main hospital number)
new hire not given userid
Self submitted ticket with no information and the caller wants it escalated
free for andi only
Mymercy patient forwarded to 3399
¯\_(ツ)_/¯ in the chat
lawson syntax error
caller cannot describe the issue
tyler complains
caller has no idea what they are doing
caller has no idea what they are doing
random background beeping
vdi issues
queue on fire (red and yellow)
low disk space
difficult caller / passive agressive
resolution: submit idn request
mfa
someone @'s p1/p1 two secs after posting in that chat
kids hollering in background
parent ticket created / posted
wanting escalation when viable workaround is too inconvenient to them
"I only have my phone/I dont have a personal computer"
"I am calling on behalf of doctor..... who is in the other room"
