(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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does not give full number
eating or drinking
scanner issue
calling in for an issue caller has no idea about
resconnect / mts hosting
resolution: submit idn request
does not know call back number / can i use my cell?
difficult caller / passive agressive
student was not given userid / did not know to use epc.userid
"click this button" "do i click it?" what did i just say
caller gives birth year when clearly not asked
new hire not given userid
"my class starts in 5mins"
other coworkers having loud conversation in the background
spells out common name
onboarding giving out outdated info
someone @'s p1/p1 two secs after posting in that chat
"need help with anything else?" "no i just want this fixed"
Cassandra actually messages the chat / complains
heavy breathing
free for tylet only
"i just got back from leave"
why did tier 1 just spike
wanting escalation when viable workaround is too inconvenient to them
caller says hi when trying to get their name and callback
HORRENDOUS name spelling
queue on fire (red and yellow)
printer
someone emails the MTS All directory asking for help
low disk space
does not know what idn request to submit
not by the phone when call connected
goes straight into issue without giving name or callback
common name with really strange spelling
trying to view current paystubs/W2s on mypay
Mymercy patient forwarded to 3399
mercy connect dot open.com
is or says "im computer illiterate"
"just call 3399"
does not know how to use their cell phone
non mercylink calling on mercylink line (or vise versa)
lawson syntax error
"do you know why i was locked out?"
random background beeping
called cso / manager
Melodi lurking in chat
"you are so smart"
computer uptime is more than a week
self submitted p1/p2
no phone by computer
citrix on personal computer
"you are the __th person ive spoken too about this"
needs drive mapped but does not know drive location
having conversation with someone else
vdi issues
rightfax missing
mfa
issue resolves itself / caller resolved it
spam email
monitor (any kind) issue
kids hollering in background
impatient caller
"I only have my phone/I dont have a personal computer"
epic access
free for andi only
fire is mentioned in the chat
did not spell uniquely spelled name
coughs or sneezes or yawns into mic
vdi not working
someone trying to teams msg or email for IT help
"I am calling on behalf of doctor..... who is in the other room"
import dialog box in epic
Self submitted ticket with no information and the caller wants it escalated
"ive restarted" but uptime says they didnt
maintenance issue
"I got a new phone"
caller has no idea what they are doing
UPS beeping / issues
unable to verify / account in archived state
ge issue
queue spikes right when you get back from break or a call
gives name/callback too quickly
myedu call
gives non-direct line for call back (such as a main hospital number)
two min call, ten min ticket
tyler complains
did not know email is now nickname.last
new hire was given no/insufficient info
user ends call but doesnt hang up call
caller is taking on speaker / hard to hear
"im calling for ____"
"Yes I am in the car" driving or passenger
askes a question, gets completely non related answer
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
¯\_(ツ)_/¯ in the chat
caller cannot describe the issue
commercial client / vendor
readyset
logged off of connection center / reset citrix
BYOD
WFH Called in using jabber and have to restart computer
new hire given wrong information
caller has no idea what they are doing
angry doctor
mercylink inactive
caller thinks userid has @mercy.net
"i called earlier"
parent ticket created / posted
caller not happy about the response/resolution time frame
