(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
readyset
"I got a new phone"
"you are so smart"
citrix on personal computer
logged off of connection center / reset citrix
computer uptime is more than a week
needs drive mapped but does not know drive location
queue on fire (red and yellow)
HORRENDOUS name spelling
caller thinks userid has @mercy.net
does not know call back number / can i use my cell?
"i just got back from leave"
common name with really strange spelling
free for tylet only
Mymercy patient forwarded to 3399
monitor (any kind) issue
Self submitted ticket with no information and the caller wants it escalated
gives name/callback too quickly
caller is taking on speaker / hard to hear
Cassandra actually messages the chat / complains
goes straight into issue without giving name or callback
why did tier 1 just spike
new hire given wrong information
"ive restarted" but uptime says they didnt
having conversation with someone else
low disk space
other coworkers having loud conversation in the background
issue resolves itself / caller resolved it
maintenance issue
caller cannot describe the issue
self submitted p1/p2
caller has no idea what they are doing
gives non-direct line for call back (such as a main hospital number)
kids hollering in background
eating or drinking
ge issue
free for andi only
"Yes I am in the car" driving or passenger
fire is mentioned in the chat
unable to verify / account in archived state
vdi not working
"click this button" "do i click it?" what did i just say
mercylink inactive
"do you know why i was locked out?"
vdi issues
"you are the __th person ive spoken too about this"
"my class starts in 5mins"
new hire not given userid
BYOD
spam email
angry doctor
onboarding giving out outdated info
does not know how to use their cell phone
trying to view current paystubs/W2s on mypay
myedu call
lawson syntax error
"need help with anything else?" "no i just want this fixed"
called cso / manager
"just call 3399"
two min call, ten min ticket
user ends call but doesnt hang up call
import dialog box in epic
heavy breathing
no phone by computer
someone emails the MTS All directory asking for help
queue spikes right when you get back from break or a call
caller says hi when trying to get their name and callback
caller has no idea what they are doing
"i called earlier"
impatient caller
commercial client / vendor
¯\_(ツ)_/¯ in the chat
did not spell uniquely spelled name
coughs or sneezes or yawns into mic
resconnect / mts hosting
someone trying to teams msg or email for IT help
rightfax missing
parent ticket created / posted
resolution: submit idn request
someone @'s p1/p1 two secs after posting in that chat
wanting escalation when viable workaround is too inconvenient to them
"I am calling on behalf of doctor..... who is in the other room"
non mercylink calling on mercylink line (or vise versa)
does not give full number
epic access
tyler complains
random background beeping
difficult caller / passive agressive
caller not happy about the response/resolution time frame
printer
scanner issue
new hire was given no/insufficient info
spells out common name
does not know what idn request to submit
UPS beeping / issues
caller gives birth year when clearly not asked
askes a question, gets completely non related answer
is or says "im computer illiterate"
calling in for an issue caller has no idea about
WFH Called in using jabber and have to restart computer
did not know email is now nickname.last
"I only have my phone/I dont have a personal computer"
not by the phone when call connected
Melodi lurking in chat
mercy connect dot open.com
"im calling for ____"
mfa
student was not given userid / did not know to use epc.userid
