(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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gives non-direct line for call back (such as a main hospital number)
is or says "im computer illiterate"
queue on fire (red and yellow)
"im calling for ____"
"i just got back from leave"
kids hollering in background
angry doctor
caller gives birth year when clearly not asked
issue resolves itself / caller resolved it
other coworkers having loud conversation in the background
spells out common name
Melodi lurking in chat
free for tylet only
onboarding giving out outdated info
"you are so smart"
caller says hi when trying to get their name and callback
Mymercy patient forwarded to 3399
did not know email is now nickname.last
HORRENDOUS name spelling
goes straight into issue without giving name or callback
new hire not given userid
"i called earlier"
caller is taking on speaker / hard to hear
"I only have my phone/I dont have a personal computer"
caller has no idea what they are doing
someone trying to teams msg or email for IT help
gives name/callback too quickly
having conversation with someone else
citrix on personal computer
maintenance issue
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
Cassandra actually messages the chat / complains
does not know call back number / can i use my cell?
import dialog box in epic
"ive restarted" but uptime says they didnt
self submitted p1/p2
"I am calling on behalf of doctor..... who is in the other room"
non mercylink calling on mercylink line (or vise versa)
caller not happy about the response/resolution time frame
rightfax missing
user ends call but doesnt hang up call
student was not given userid / did not know to use epc.userid
"you are the __th person ive spoken too about this"
scanner issue
mercy connect dot open.com
two min call, ten min ticket
caller cannot describe the issue
caller thinks userid has @mercy.net
new hire was given no/insufficient info
tyler complains
"need help with anything else?" "no i just want this fixed"
readyset
monitor (any kind) issue
someone emails the MTS All directory asking for help
¯\_(ツ)_/¯ in the chat
parent ticket created / posted
spam email
no phone by computer
random background beeping
difficult caller / passive agressive
"my class starts in 5mins"
computer uptime is more than a week
vdi not working
ge issue
askes a question, gets completely non related answer
new hire given wrong information
UPS beeping / issues
Self submitted ticket with no information and the caller wants it escalated
low disk space
trying to view current paystubs/W2s on mypay
does not give full number
free for andi only
lawson syntax error
resolution: submit idn request
does not know what idn request to submit
does not know how to use their cell phone
vdi issues
mercylink inactive
needs drive mapped but does not know drive location
heavy breathing
fire is mentioned in the chat
someone @'s p1/p1 two secs after posting in that chat
"Yes I am in the car" driving or passenger
"do you know why i was locked out?"
WFH Called in using jabber and have to restart computer
resconnect / mts hosting
did not spell uniquely spelled name
"click this button" "do i click it?" what did i just say
called cso / manager
impatient caller
common name with really strange spelling
eating or drinking
not by the phone when call connected
wanting escalation when viable workaround is too inconvenient to them
unable to verify / account in archived state
coughs or sneezes or yawns into mic
printer
myedu call
mfa
"just call 3399"
why did tier 1 just spike
epic access
logged off of connection center / reset citrix
queue spikes right when you get back from break or a call
