CompleteacoachingcallUpsell aroom usingthe magicformulaDo 3 calllisteningsCheckthe FDvoicemailCompletea bucketcheckUse thecallbackformulaFill outcashverificationsheetReceive apositiveKipsuCall ataxi fora guestSet thewake upcallsTakedishesback tothe dish pitHand out5 tripadvisorcardsMake keycardsprior tocheck inHelp a guestwith a smile(nomination)!Acknowledgethe callerEnter abooking.comReservationCompletea task forthehousemanWalk aguest atleast halfway!CheckPObinder!Give aguestdirections!CompleteregistrationcardsSell 5GovernmentratesDisplayexceptioncustomerserviceCheckdailyupsellsCompleteacoachingcallUpsell aroom usingthe magicformulaDo 3 calllisteningsCheckthe FDvoicemailCompletea bucketcheckUse thecallbackformulaFill outcashverificationsheetReceive apositiveKipsuCall ataxi fora guestSet thewake upcallsTakedishesback tothe dish pitHand out5 tripadvisorcardsMake keycardsprior tocheck inHelp a guestwith a smile(nomination)!Acknowledgethe callerEnter abooking.comReservationCompletea task forthehousemanWalk aguest atleast halfway!CheckPObinder!Give aguestdirections!CompleteregistrationcardsSell 5GovernmentratesDisplayexceptioncustomerserviceCheckdailyupsells

Front Desk Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a coaching call
  2. Upsell a room using the magic formula
  3. Do 3 call listenings
  4. Check the FD voicemail
  5. Complete a bucket check
  6. Use the callback formula
  7. Fill out cash verification sheet
  8. Receive a positive Kipsu
  9. Call a taxi for a guest
  10. Set the wake up calls
  11. Take dishes back to the dish pit
  12. Hand out 5 trip advisor cards
  13. Make key cards prior to check in
  14. Help a guest with a smile (nomination)!
  15. Acknowledge the caller
  16. Enter a booking.com Reservation
  17. Complete a task for the houseman
  18. Walk a guest at least half way!
  19. Check PO binder!
  20. Give a guest directions!
  21. Complete registration cards
  22. Sell 5 Government rates
  23. Display exception customer service
  24. Check daily upsells