CheckdailyupsellsCheckthe FDvoicemailUse thecallbackformulaEnter abooking.comReservationCompleteacoachingcallDo 3 calllisteningsCall ataxi fora guestSet thewake upcallsTakedishesback tothe dish pitGive aguestdirections!Hand out5 tripadvisorcardsSell 5GovernmentratesUpsell aroom usingthe magicformulaCompletea bucketcheckHelp a guestwith a smile(nomination)!Walk aguest atleast halfway!Receive apositiveKipsuCompletea task forthehousemanFill outcashverificationsheetCheckPObinder!DisplayexceptioncustomerserviceAcknowledgethe callerMake keycardsprior tocheck inCompleteregistrationcardsCheckdailyupsellsCheckthe FDvoicemailUse thecallbackformulaEnter abooking.comReservationCompleteacoachingcallDo 3 calllisteningsCall ataxi fora guestSet thewake upcallsTakedishesback tothe dish pitGive aguestdirections!Hand out5 tripadvisorcardsSell 5GovernmentratesUpsell aroom usingthe magicformulaCompletea bucketcheckHelp a guestwith a smile(nomination)!Walk aguest atleast halfway!Receive apositiveKipsuCompletea task forthehousemanFill outcashverificationsheetCheckPObinder!DisplayexceptioncustomerserviceAcknowledgethe callerMake keycardsprior tocheck inCompleteregistrationcards

Front Desk Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check daily upsells
  2. Check the FD voicemail
  3. Use the callback formula
  4. Enter a booking.com Reservation
  5. Complete a coaching call
  6. Do 3 call listenings
  7. Call a taxi for a guest
  8. Set the wake up calls
  9. Take dishes back to the dish pit
  10. Give a guest directions!
  11. Hand out 5 trip advisor cards
  12. Sell 5 Government rates
  13. Upsell a room using the magic formula
  14. Complete a bucket check
  15. Help a guest with a smile (nomination)!
  16. Walk a guest at least half way!
  17. Receive a positive Kipsu
  18. Complete a task for the houseman
  19. Fill out cash verification sheet
  20. Check PO binder!
  21. Display exception customer service
  22. Acknowledge the caller
  23. Make key cards prior to check in
  24. Complete registration cards