Checkthe FDvoicemailTakedishesback tothe dish pitDo 3 calllisteningsCompleteacoachingcallHand out5 tripadvisorcardsWalk aguest atleast halfway!Sell 5GovernmentratesCall ataxi fora guestEnter abooking.comReservationMake keycardsprior tocheck inCheckdailyupsellsCompleteregistrationcardsSet thewake upcallsFill outcashverificationsheetAcknowledgethe callerCompletea task forthehousemanReceive apositiveKipsuHelp a guestwith a smile(nomination)!DisplayexceptioncustomerserviceUpsell aroom usingthe magicformulaUse thecallbackformulaCompletea bucketcheckGive aguestdirections!CheckPObinder!Checkthe FDvoicemailTakedishesback tothe dish pitDo 3 calllisteningsCompleteacoachingcallHand out5 tripadvisorcardsWalk aguest atleast halfway!Sell 5GovernmentratesCall ataxi fora guestEnter abooking.comReservationMake keycardsprior tocheck inCheckdailyupsellsCompleteregistrationcardsSet thewake upcallsFill outcashverificationsheetAcknowledgethe callerCompletea task forthehousemanReceive apositiveKipsuHelp a guestwith a smile(nomination)!DisplayexceptioncustomerserviceUpsell aroom usingthe magicformulaUse thecallbackformulaCompletea bucketcheckGive aguestdirections!CheckPObinder!

Front Desk Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check the FD voicemail
  2. Take dishes back to the dish pit
  3. Do 3 call listenings
  4. Complete a coaching call
  5. Hand out 5 trip advisor cards
  6. Walk a guest at least half way!
  7. Sell 5 Government rates
  8. Call a taxi for a guest
  9. Enter a booking.com Reservation
  10. Make key cards prior to check in
  11. Check daily upsells
  12. Complete registration cards
  13. Set the wake up calls
  14. Fill out cash verification sheet
  15. Acknowledge the caller
  16. Complete a task for the houseman
  17. Receive a positive Kipsu
  18. Help a guest with a smile (nomination)!
  19. Display exception customer service
  20. Upsell a room using the magic formula
  21. Use the callback formula
  22. Complete a bucket check
  23. Give a guest directions!
  24. Check PO binder!