Provideour officehoursObtainpassportinformationTake apayment forthe travelprotectionplanObtainland onlyflightdetailsConfirm apre/postnightSpeak to aguestcurrentlyreserved onIRESpeak with aguest who istravelingsomewhere youhave beenbeforeUse theFLIFLO toanswer aquestionSpeak toa guestabout thePortalMake anoutboundcall fromyour GSOARGuestrequests achange totheir flightitineraryCreate atwin sharereservationSubmita lateaddLeave avoicemailReceivean emailfromJillianReceivean emailfromEleanorCreate anAir OpsremarkTalk to aguest whohas anairlineupgradeDiscusstourrigorsSpeak to aguestdepartingwithin 30daysSpeak to aguest that hasa travelingcompaniongroupSpeak toa 10x pasttravelerTalk to aguest withanicknameCreate atravelingwith spousereservationCreate areservationfor a tour inAfrica & theMiddle EastChange aguest toland onlyGet aFlightWatchDiscussluggagerequirementsMake anoutboundcall to atravel agentSpeak toa guestabout apast tourSpeak toa statuscancelguestSpeak toa 5x pasttravelerSpeakto an SJguestAdvise ofthe FPDdateSell anextensionSpeak toa guestinsideFPDSpeak toa travelagentComplete10 SIGforms inone dayCreate areservationfor a tourin EuropeTake afinalpaymentRequesta pre/postnightReceivean emailfromMelissaComplete10 WRQin one dayCreate areservationfrom aWRQSpeak to aguest aboutcancelationpenaltiesAdviseour landonlypolicyRespondto anemailfrom GSTCreate asinglereservationSpeak to aguest aboutyour owntravelexperienceGuestmakesreservationfrom WRQcallSpeak to aguestcurrentlyreserved onADRCall a SIGwaitlistguestReceivean emailfromTaylor RConfirm awaitlistedreservationThanka guestWalksomeonethroughlogging ontothe PortalDiscusstransferpolicyGuesttells youto have agood dayAdviseseatingpolicyCreatean OpsremarkAssist aguest withflightoptionsCreate areservation fora tour inCentral &South AmericaSubmitan inforequestRespondto an emailfromReqAirOpsTransfera callCreate areservationfor a tour inAsia and theFar EastAssist aguest withchanginghis/her flightitineraryFile an emailas completein the GuestServicesfollow up boxReceivean emailfrom KatieSend aPortalaccesslinkMake anoutboundcallReceive a“thankyou” froma guestCreate areservation or atour in Australiaand the SouthPacificCreate acourtesyholdAnswer anentryrequirementsquestionConfirma lateaddAsk aguest howtheir dayis goingCreate areservationfor EGYTalk to aprospectiveguestSpeak toa first timetravelerCancel areservationUse aguest’sname 3times withina callSpeak toa guestfromCaliforniaAnswer a callfrom someonereturning avoicemailfrom usTroubleshootthe PortalGuesttalksabout theweatherObtainpaymentfrom atravel agentMake aguestlaughProvideour officehoursObtainpassportinformationTake apayment forthe travelprotectionplanObtainland onlyflightdetailsConfirm apre/postnightSpeak to aguestcurrentlyreserved onIRESpeak with aguest who istravelingsomewhere youhave beenbeforeUse theFLIFLO toanswer aquestionSpeak toa guestabout thePortalMake anoutboundcall fromyour GSOARGuestrequests achange totheir flightitineraryCreate atwin sharereservationSubmita lateaddLeave avoicemailReceivean emailfromJillianReceivean emailfromEleanorCreate anAir OpsremarkTalk to aguest whohas anairlineupgradeDiscusstourrigorsSpeak to aguestdepartingwithin 30daysSpeak to aguest that hasa travelingcompaniongroupSpeak toa 10x pasttravelerTalk to aguest withanicknameCreate atravelingwith spousereservationCreate areservationfor a tour inAfrica & theMiddle EastChange aguest toland onlyGet aFlightWatchDiscussluggagerequirementsMake anoutboundcall to atravel agentSpeak toa guestabout apast tourSpeak toa statuscancelguestSpeak toa 5x pasttravelerSpeakto an SJguestAdvise ofthe FPDdateSell anextensionSpeak toa guestinsideFPDSpeak toa travelagentComplete10 SIGforms inone dayCreate areservationfor a tourin EuropeTake afinalpaymentRequesta pre/postnightReceivean emailfromMelissaComplete10 WRQin one dayCreate areservationfrom aWRQSpeak to aguest aboutcancelationpenaltiesAdviseour landonlypolicyRespondto anemailfrom GSTCreate asinglereservationSpeak to aguest aboutyour owntravelexperienceGuestmakesreservationfrom WRQcallSpeak to aguestcurrentlyreserved onADRCall a SIGwaitlistguestReceivean emailfromTaylor RConfirm awaitlistedreservationThanka guestWalksomeonethroughlogging ontothe PortalDiscusstransferpolicyGuesttells youto have agood dayAdviseseatingpolicyCreatean OpsremarkAssist aguest withflightoptionsCreate areservation fora tour inCentral &South AmericaSubmitan inforequestRespondto an emailfromReqAirOpsTransfera callCreate areservationfor a tour inAsia and theFar EastAssist aguest withchanginghis/her flightitineraryFile an emailas completein the GuestServicesfollow up boxReceivean emailfrom KatieSend aPortalaccesslinkMake anoutboundcallReceive a“thankyou” froma guestCreate areservation or atour in Australiaand the SouthPacificCreate acourtesyholdAnswer anentryrequirementsquestionConfirma lateaddAsk aguest howtheir dayis goingCreate areservationfor EGYTalk to aprospectiveguestSpeak toa first timetravelerCancel areservationUse aguest’sname 3times withina callSpeak toa guestfromCaliforniaAnswer a callfrom someonereturning avoicemailfrom usTroubleshootthe PortalGuesttalksabout theweatherObtainpaymentfrom atravel agentMake aguestlaugh

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
  1. Provide our office hours
  2. Obtain passport information
  3. Take a payment for the travel protection plan
  4. Obtain land only flight details
  5. Confirm a pre/post night
  6. Speak to a guest currently reserved on IRE
  7. Speak with a guest who is traveling somewhere you have been before
  8. Use the FLIFLO to answer a question
  9. Speak to a guest about the Portal
  10. Make an outbound call from your GSOAR
  11. Guest requests a change to their flight itinerary
  12. Create a twin share reservation
  13. Submit a late add
  14. Leave a voicemail
  15. Receive an email from Jillian
  16. Receive an email from Eleanor
  17. Create an Air Ops remark
  18. Talk to a guest who has an airline upgrade
  19. Discuss tour rigors
  20. Speak to a guest departing within 30 days
  21. Speak to a guest that has a traveling companion group
  22. Speak to a 10x past traveler
  23. Talk to a guest with a nickname
  24. Create a traveling with spouse reservation
  25. Create a reservation for a tour in Africa & the Middle East
  26. Change a guest to land only
  27. Get a Flight Watch
  28. Discuss luggage requirements
  29. Make an outbound call to a travel agent
  30. Speak to a guest about a past tour
  31. Speak to a status cancel guest
  32. Speak to a 5x past traveler
  33. Speak to an SJ guest
  34. Advise of the FPD date
  35. Sell an extension
  36. Speak to a guest inside FPD
  37. Speak to a travel agent
  38. Complete 10 SIG forms in one day
  39. Create a reservation for a tour in Europe
  40. Take a final payment
  41. Request a pre/post night
  42. Receive an email from Melissa
  43. Complete 10 WRQ in one day
  44. Create a reservation from a WRQ
  45. Speak to a guest about cancelation penalties
  46. Advise our land only policy
  47. Respond to an email from GST
  48. Create a single reservation
  49. Speak to a guest about your own travel experience
  50. Guest makes reservation from WRQ call
  51. Speak to a guest currently reserved on ADR
  52. Call a SIG waitlist guest
  53. Receive an email from Taylor R
  54. Confirm a waitlisted reservation
  55. Thank a guest
  56. Walk someone through logging onto the Portal
  57. Discuss transfer policy
  58. Guest tells you to have a good day
  59. Advise seating policy
  60. Create an Ops remark
  61. Assist a guest with flight options
  62. Create a reservation for a tour in Central & South America
  63. Submit an info request
  64. Respond to an email from ReqAirOps
  65. Transfer a call
  66. Create a reservation for a tour in Asia and the Far East
  67. Assist a guest with changing his/her flight itinerary
  68. File an email as complete in the Guest Services follow up box
  69. Receive an email from Katie
  70. Send a Portal access link
  71. Make an outbound call
  72. Receive a “thank you” from a guest
  73. Create a reservation or a tour in Australia and the South Pacific
  74. Create a courtesy hold
  75. Answer an entry requirements question
  76. Confirm a late add
  77. Ask a guest how their day is going
  78. Create a reservation for EGY
  79. Talk to a prospective guest
  80. Speak to a first time traveler
  81. Cancel a reservation
  82. Use a guest’s name 3 times within a call
  83. Speak to a guest from California
  84. Answer a call from someone returning a voicemail from us
  85. Troubleshoot the Portal
  86. Guest talks about the weather
  87. Obtain payment from a travel agent
  88. Make a guest laugh