(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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angry doctor
commercial client / vendor
"Yes I am in the car" driving or passenger
impatient caller
"I only have my phone/I dont have a personal computer"
p1/p1 being a nightmare
random background beeping
caller gives birth year when clearly not asked
does not give full number
caller has no idea what they are doing
"ive restarted" but uptime says they didnt
does not know call back number / can i use my cell?
logged off of connection center / reset citrix
call in with phone attached to computer and needs to restart
"i called earlier"
import dialog box in epic
issue resolves itself / caller resolved it
"click this button" "do i click it?" what did i just say
"need help with anything else?" "no i just want this fixed"
scanner issue
spells out common name
wanting escalation when viable workaround is too inconvenient to them
does not know what idn request to submit
vdi issues
resolution: submit idn request
does not know how to use their cell phone
caller is taking on speaker / hard to hear
askes a question, gets completely non related answer
eating or drinking
queue on fire (red and yellow)
vdi not working
HORRENDOUS name spelling
"you are the __th person ive spoken too about this"
new hire not given userid
free for tylet only
ge issue
Self submitted ticket with no information and the caller wants it escalated
caller not happy about the response/resolution time frame
new hire was given no/insufficient info
tyler complains
¯\_(ツ)_/¯ in the chat
student was not given userid / did not know to use epc.userid
user ends call but doesnt hang up call
common name with really strange spelling
is or says "im computer illiterate"
other coworkers having loud conversation in the background
not by the phone when call connected
why did tier 1 just spike
mfa
caller has no idea what they are doing
"im calling for ____"
did not know email is now nickname.last
"just call 3399"
gives non-direct line for call back (such as a main hospital number)
having conversation with someone else
myedu call
goes straight into issue without giving name or callback
UPS beeping / issues
caller says hi when trying to get their name and callback
"do you know why i was locked out?"
maintenance issue
epic access
queue spikes right when you get back from break or a call
mercylink inactive
new hire given wrong information
heavy breathing
Cassandra actually messages the chat / complains
coughs or sneezes or yawns into mic
self submitted p1/p2
gives name/callback too quickly
parent ticket created / posted
rightfax missing
mercy connect dot open.com
Melodi lurking in chat
unable to verify / account in archived state
low disk space
"i just got back from leave"
caller cannot describe the issue
free for andi only
onboarding giving out outdated info
resconnect / mts hosting
"my class starts in 5mins"
fire is mentioned in the chat
trying to view current paystubs/W2s on mypay/get w2s in general
monitor (any kind) issue
two min call, ten min ticket
did not spell uniquely spelled name
Mymercy patient forwarded to 3399
BYOD
"I am calling on behalf of doctor..... who is in the other room"
citrix on personal computer
someone trying to teams msg or email for IT help
caller tries to dismiss you before saying the closer
readyset
calling in for an issue caller has no idea about
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
needs drive mapped but does not know drive location
difficult caller / passive agressive
someone emails the MTS All directory asking for help
lawson syntax error
called cso / manager
"I got a new phone"
non mercylink calling on mercylink line (or vise versa)
