(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
mercylink inactive
free for tylet only
commercial client / vendor
fire is mentioned in the chat
import dialog box in epic
"i just got back from leave"
ge issue
caller has no idea what they are doing
goes straight into issue without giving name or callback
did not know email is now nickname.last
queue spikes right when you get back from break or a call
issue resolves itself / caller resolved it
does not know how to use their cell phone
caller cannot describe the issue
did not spell uniquely spelled name
Melodi lurking in chat
caller gives birth year when clearly not asked
myedu call
askes a question, gets completely non related answer
someone emails the MTS All directory asking for help
"Yes I am in the car" driving or passenger
"you are the __th person ive spoken too about this"
logged off of connection center / reset citrix
eating or drinking
impatient caller
¯\_(ツ)_/¯ in the chat
does not know what idn request to submit
"click this button" "do i click it?" what did i just say
mfa
computer uptime is more than a week
unable to verify / account in archived state
BYOD
resolution: submit idn request
someone trying to teams msg or email for IT help
wanting escalation when viable workaround is too inconvenient to them
"im calling for ____"
mercy connect dot open.com
caller has no idea what they are doing
why did tier 1 just spike
low disk space
caller thinks userid has @mercy.net
"I only have my phone/I dont have a personal computer"
vdi not working
self submitted p1/p2
trying to view current paystubs/W2s on mypay/get w2s in general
Mymercy patient forwarded to 3399
student was not given userid / did not know to use epc.userid
caller tries to dismiss you before saying the closer
new hire given wrong information
epic access
difficult caller / passive agressive
needs drive mapped but does not know drive location
other coworkers having loud conversation in the background
is or says "im computer illiterate"
monitor (any kind) issue
caller says hi when trying to get their name and callback
"need help with anything else?" "no i just want this fixed"
citrix on personal computer
vdi issues
two min call, ten min ticket
"you are so smart"
queue on fire (red and yellow)
called cso / manager
heavy breathing
parent ticket created / posted
caller is taking on speaker / hard to hear
UPS beeping / issues
caller not happy about the response/resolution time frame
common name with really strange spelling
new hire was given no/insufficient info
rightfax missing
tyler complains
"just call 3399"
"do you know why i was locked out?"
HORRENDOUS name spelling
coughs or sneezes or yawns into mic
not by the phone when call connected
readyset
lawson syntax error
non mercylink calling on mercylink line (or vise versa)
"ive restarted" but uptime says they didnt
"my class starts in 5mins"
angry doctor
does not know call back number / can i use my cell?
gives name/callback too quickly
"i called earlier"
new hire not given userid
maintenance issue
Cassandra actually messages the chat / complains
free for andi only
call in with phone attached to computer and needs to restart
scanner issue
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
random background beeping
onboarding giving out outdated info
calling in for an issue caller has no idea about
no phone by computer
printer
resconnect / mts hosting
"I got a new phone"
gives non-direct line for call back (such as a main hospital number)
spam email
Self submitted ticket with no information and the caller wants it escalated
spells out common name
does not give full number
"I am calling on behalf of doctor..... who is in the other room"
