(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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fire is mentioned in the chat
someone trying to teams msg or email for IT help
scanner issue
vdi not working
p1/p1 being a nightmare
eating or drinking
did not know email is now nickname.last
commercial client / vendor
"my class starts in 5mins"
new hire was given no/insufficient info
user ends call but doesnt hang up call
rightfax missing
does not know what idn request to submit
readyset
call in with phone attached to computer and needs to restart
spells out common name
non mercylink calling on mercylink line (or vise versa)
did not spell uniquely spelled name
free for andi only
"i called earlier"
low disk space
queue on fire (red and yellow)
heavy breathing
resolution: submit idn request
goes straight into issue without giving name or callback
trying to view current paystubs/W2s on mypay/get w2s in general
kids hollering in background
calling in for an issue caller has no idea about
caller has no idea what they are doing
Mymercy patient forwarded to 3399
gives non-direct line for call back (such as a main hospital number)
"I only have my phone/I dont have a personal computer"
caller has no idea what they are doing
Self submitted ticket with no information and the caller wants it escalated
does not know how to use their cell phone
impatient caller
"i just got back from leave"
having conversation with someone else
Cassandra actually messages the chat / complains
is or says "im computer illiterate"
Melodi lurking in chat
coughs or sneezes or yawns into mic
vdi issues
gives name/callback too quickly
does not know call back number / can i use my cell?
why did tier 1 just spike
angry doctor
tyler complains
lawson syntax error
unable to verify / account in archived state
¯\_(ツ)_/¯ in the chat
free for tylet only
caller gives birth year when clearly not asked
computer uptime is more than a week
mfa
difficult caller / passive agressive
needs drive mapped but does not know drive location
printer
"just call 3399"
does not give full number
random background beeping
resconnect / mts hosting
other coworkers having loud conversation in the background
not by the phone when call connected
citrix on personal computer
parent ticket created / posted
no phone by computer
called cso / manager
self submitted p1/p2
"you are the __th person ive spoken too about this"
epic access
new hire given wrong information
logged off of connection center / reset citrix
someone emails the MTS All directory asking for help
myedu call
maintenance issue
"click this button" "do i click it?" what did i just say
caller thinks userid has @mercy.net
import dialog box in epic
wanting escalation when viable workaround is too inconvenient to them
caller is taking on speaker / hard to hear
"im calling for ____"
mercylink inactive
two min call, ten min ticket
mercy connect dot open.com
spam email
student was not given userid / did not know to use epc.userid
new hire not given userid
"Yes I am in the car" driving or passenger
"ive restarted" but uptime says they didnt
UPS beeping / issues
caller not happy about the response/resolution time frame
issue resolves itself / caller resolved it
"need help with anything else?" "no i just want this fixed"
common name with really strange spelling
ge issue
caller tries to dismiss you before saying the closer
"I am calling on behalf of doctor..... who is in the other room"
caller cannot describe the issue
caller says hi when trying to get their name and callback
"I got a new phone"
"you are so smart"
onboarding giving out outdated info
HORRENDOUS name spelling
monitor (any kind) issue
BYOD
"do you know why i was locked out?"
queue spikes right when you get back from break or a call
askes a question, gets completely non related answer
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
