(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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computer uptime is more than a week
Cassandra actually messages the chat / complains
printer
not by the phone when call connected
spam email
called cso / manager
"just call 3399"
caller not happy about the response/resolution time frame
two min call, ten min ticket
is or says "im computer illiterate"
goes straight into issue without giving name or callback
common name with really strange spelling
myedu call
someone trying to teams msg or email for IT help
askes a question, gets completely non related answer
scanner issue
fire is mentioned in the chat
caller tries to dismiss you before saying the closer
does not know call back number / can i use my cell?
caller says hi when trying to get their name and callback
mercy connect dot open.com
coughs or sneezes or yawns into mic
self submitted p1/p2
gives non-direct line for call back (such as a main hospital number)
did not spell uniquely spelled name
spells out common name
vdi issues
"I only have my phone/I dont have a personal computer"
caller thinks userid has @mercy.net
BYOD / confused about locks due to it
does not give full number
low disk space
impatient caller
free for tylet only
Melodi lurking in chat
readyset
maintenance issue
unable to verify / account in archived state
new hire was given no/insufficient info
p1/p1 being a nightmare
resolution: submit idn request
free for andi only
difficult caller / passive agressive
having conversation with someone else
rightfax missing
no phone by computer
Mymercy patient forwarded to 3399
non mercylink calling on mercylink line (or vise versa)
call in with phone attached to computer and needs to restart
why did tier 1 just spike
commercial client / vendor
heavy breathing
caller has no idea what they are doing
did not know email is now nickname.last
"I got a new phone"
needs drive mapped but does not know drive location
does not know what idn request to submit
"you are the __th person ive spoken too about this"
resconnect / mts hosting
trying to view current paystubs/W2s on mypay/get w2s in general
¯\_(ツ)_/¯ in the chat
mfa
queue on fire (red and yellow)
eating or drinking
"Yes I am in the car" driving or passenger
"do you know why i was locked out?"
"you are so smart"
tyler complains
student was not given userid / did not know to use epc.userid
citrix on personal computer
random background beeping
angry doctor
new hire not given userid
"need help with anything else?" "no i just want this fixed"
someone emails the MTS All directory asking for help
ge issue
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
caller gives birth year when clearly not asked
UPS beeping / issues
import dialog box in epic
wanting escalation when viable workaround is too inconvenient to them
user ends call but doesnt hang up call
does not know how to use their cell phone
vdi not working
"i called earlier"
new hire given wrong information
Self submitted ticket with no information and the caller wants it escalated
caller cannot describe the issue
"im calling for ____"
"i just got back from leave"
onboarding giving out outdated info
caller has no idea what they are doing
epic access
calling in for an issue caller has no idea about
"I am calling on behalf of doctor..... who is in the other room"
"ive restarted" but uptime says they didnt
logged off of connection center / reset citrix
"click this button" "do i click it?" what did i just say
issue resolves itself / caller resolved it
gives name/callback too quickly
monitor (any kind) issue
lawson syntax error
other coworkers having loud conversation in the background
"my class starts in 5mins"
caller is taking on speaker / hard to hear
queue spikes right when you get back from break or a call
