Know ourOTW andCustomerConnectiongoalsDo you haveyour nametag on?(every shift)ADD ONa coldfoam to 5beveragesMake acustomerlaughASK 3customer'swhat theirfavorite drinkisADD ON afood item toa beverageorder 5 timesSELL a1lb bagof CoffeeCONNECTwith 10guests at theMOPHandoffUSE yourPersonalCup everyshift thisweekGet your nameMENTIONEDin a CustomerConnectionsurveyCOMPLIMENT5 customersEDUCATE4 guests onour OleatoLaunchSuggest aSAMPLEdrink/fooditem for thecafeCONNECTwith 5customers atthe windowSUGGESTyour favoritefood item to5 customersUPSELL 10drinks fromGrande toVentiADD ON anextra shotto a drink 3timesWRITE AMESSAGEon 5customer'scupsADD ONOleatoGoldenFoam to 2beveragesASK 5customershow theirday is goingCLEANSWEEP thecafe 3 times(sweep/cleantables)CONNECT andlearn 3 newcustomer'snames thisweekTELL 2 fellowpartners whyyouAPPRECIATEthemSpot adog?OFFER aPUP CUP!Know ourOTW andCustomerConnectiongoalsDo you haveyour nametag on?(every shift)ADD ONa coldfoam to 5beveragesMake acustomerlaughASK 3customer'swhat theirfavorite drinkisADD ON afood item toa beverageorder 5 timesSELL a1lb bagof CoffeeCONNECTwith 10guests at theMOPHandoffUSE yourPersonalCup everyshift thisweekGet your nameMENTIONEDin a CustomerConnectionsurveyCOMPLIMENT5 customersEDUCATE4 guests onour OleatoLaunchSuggest aSAMPLEdrink/fooditem for thecafeCONNECTwith 5customers atthe windowSUGGESTyour favoritefood item to5 customersUPSELL 10drinks fromGrande toVentiADD ON anextra shotto a drink 3timesWRITE AMESSAGEon 5customer'scupsADD ONOleatoGoldenFoam to 2beveragesASK 5customershow theirday is goingCLEANSWEEP thecafe 3 times(sweep/cleantables)CONNECT andlearn 3 newcustomer'snames thisweekTELL 2 fellowpartners whyyouAPPRECIATEthemSpot adog?OFFER aPUP CUP!

Customer Connection Bingo ★ - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Know our OTW and Customer Connection goals
  2. Do you have your name tag on? (every shift)
  3. ADD ON a cold foam to 5 beverages
  4. Make a customer laugh
  5. ASK 3 customer's what their favorite drink is
  6. ADD ON a food item to a beverage order 5 times
  7. SELL a 1lb bag of Coffee
  8. CONNECT with 10 guests at the MOP Handoff
  9. USE your Personal Cup every shift this week
  10. Get your name MENTIONED in a Customer Connection survey
  11. COMPLIMENT 5 customers
  12. EDUCATE 4 guests on our Oleato Launch
  13. Suggest a SAMPLE drink/food item for the cafe
  14. CONNECT with 5 customers at the window
  15. SUGGEST your favorite food item to 5 customers
  16. UPSELL 10 drinks from Grande to Venti
  17. ADD ON an extra shot to a drink 3 times
  18. WRITE A MESSAGE on 5 customer's cups
  19. ADD ON Oleato Golden Foam to 2 beverages
  20. ASK 5 customers how their day is going
  21. CLEAN SWEEP the cafe 3 times (sweep/clean tables)
  22. CONNECT and learn 3 new customer's names this week
  23. TELL 2 fellow partners why you APPRECIATE them
  24. Spot a dog? OFFER a PUP CUP!