(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer asks for multiple quotes sent
Do full presentation (F&B + quote)
Quote double life
Customer asks for super as payment
We're too expensive
Customer doesn't know how much cover they want
Wrong person
You get an inbound for travel or car insurance
Tell the customer what the next steps in the process are