Transfer call to UW Take 2 phone calls Take a call that was waiting in queue Verify and update phone # File Auto Claim Take a payment Send Livegenic Talk to a Towing Company Run Total Loss Evaluator Transfer Call to Agent Transfer to Agent Assign 2 After Hours FNOL Answer 2 Info Emails Get a statement from a Claimant Verify and Update Email Address File Home Claim Talk to Insured about PIP Recognize someone in BRM with HW note File Home Claim E- delivery Build Rapport on call Transfer Call to Total Loss Team Send Text Message for Claim Set up CCC Send out a survey Transfer a call to an Adjuster Ask Drug and Alcohol Question Livegenic Set Up Rental Take 4 phone Calls Send actual DRP names inText Send a Thank You Note Pay 3 Tow claims Upload Dec Page for a claim in IR Process 5 mortgages Verify Coverage and put note in CC Assign 1 after hours Use callers name twice in a call Run Total Loss Evaluator Set up CCC Send Thank You Note Take 3 phone calls Take 3 calls Set up CCC Take 5 phone calls Process 5 Mortgages Help answer a peer's question Process a Payment Run Total Loss Evaluator Take a payment Answer Quote Call Return from Lunch on time Help an Agent with question Waive a fee Answer a Chat Recognize someone in Motivosity WOW a customer Send a Thank you note Offer Rental on Auto FNOL Recognize a CCR in the chat Take 2 phone Calls Set up Copart Transfer exposure to Bear Care Team Answer a text Take a Billing call Use the word Beverage on a call File Auto Claim Say LaBamba on a call Put something positive in the chat Transfer call to UW Take 2 phone calls Take a call that was waiting in queue Verify and update phone # File Auto Claim Take a payment Send Livegenic Talk to a Towing Company Run Total Loss Evaluator Transfer Call to Agent Transfer to Agent Assign 2 After Hours FNOL Answer 2 Info Emails Get a statement from a Claimant Verify and Update Email Address File Home Claim Talk to Insured about PIP Recognize someone in BRM with HW note File Home Claim E- delivery Build Rapport on call Transfer Call to Total Loss Team Send Text Message for Claim Set up CCC Send out a survey Transfer a call to an Adjuster Ask Drug and Alcohol Question Livegenic Set Up Rental Take 4 phone Calls Send actual DRP names inText Send a Thank You Note Pay 3 Tow claims Upload Dec Page for a claim in IR Process 5 mortgages Verify Coverage and put note in CC Assign 1 after hours Use callers name twice in a call Run Total Loss Evaluator Set up CCC Send Thank You Note Take 3 phone calls Take 3 calls Set up CCC Take 5 phone calls Process 5 Mortgages Help answer a peer's question Process a Payment Run Total Loss Evaluator Take a payment Answer Quote Call Return from Lunch on time Help an Agent with question Waive a fee Answer a Chat Recognize someone in Motivosity WOW a customer Send a Thank you note Offer Rental on Auto FNOL Recognize a CCR in the chat Take 2 phone Calls Set up Copart Transfer exposure to Bear Care Team Answer a text Take a Billing call Use the word Beverage on a call File Auto Claim Say LaBamba on a call Put something positive in the chat
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Transfer call to UW
Take 2 phone calls
Take a call that was waiting in queue
Verify and update phone #
File Auto Claim
Take a payment
Send Livegenic
Talk to a Towing Company
Run Total Loss Evaluator
Transfer Call to Agent
Transfer to Agent
Assign 2 After Hours FNOL
Answer 2 Info Emails
Get a statement from a Claimant
Verify and Update Email Address
File Home Claim
Talk to Insured about PIP
Recognize someone in BRM with HW note
File Home Claim
E-delivery
Build Rapport on call
Transfer Call to Total Loss Team
Send Text Message for Claim
Set up CCC
Send out a survey
Transfer a call to an Adjuster
Ask Drug and Alcohol Question
Livegenic
Set Up Rental
Take 4 phone Calls
Send actual DRP names inText
Send a Thank You Note
Pay 3 Tow claims
Upload Dec Page for a claim in IR
Process 5 mortgages
Verify Coverage and put note in CC
Assign 1 after hours
Use callers name twice in a call
Run Total Loss Evaluator
Set up CCC
Send Thank You Note
Take 3 phone calls
Take 3 calls
Set up CCC
Take 5 phone calls
Process 5 Mortgages
Help answer a peer's question
Process a Payment
Run Total Loss Evaluator
Take a payment
Answer Quote Call
Return from Lunch on time
Help an Agent with question
Waive a fee
Answer a Chat
Recognize someone in Motivosity
WOW a customer
Send a Thank you note
Offer Rental on Auto FNOL
Recognize a CCR in the chat
Take 2 phone Calls
Set up Copart
Transfer exposure to Bear Care Team
Answer a text
Take a Billing call
Use the word Beverage on a call
File Auto Claim
Say LaBamba on a call
Put something positive in the chat