Answera textSend aThankyou noteAsk DrugandAlcoholQuestionSendThankYou NoteTake 2phoneCallsSet upCCCVerify andUpdateEmailAddressHelp anAgent withquestionTransfer acall to anAdjusterSet upCCCHelpanswer apeer'squestionSet UpRentalProcess 5mortgagesFileHomeClaimE-deliveryTake a callthat waswaiting inqueueBuildRapporton callSendLivegenicRecognizesomeone inBRM withHW noteSendout asurveySet upCCCAssign 2AfterHoursFNOLReturnfromLunch ontimeRecognizea CCR inthe chatTalk to aTowingCompanyTransfercall toUWTake 3phonecallsVerifyCoverageand putnote in CCSayLaBambaon a callSendactual DRPnamesinTextTransferCall toAgentSend aThankYou NoteRun TotalLossEvaluatorRun TotalLossEvaluatorRecognizesomeoneinMotivosityAnswerQuoteCallUse callersnametwice in acallTake aBillingcallOfferRental onAutoFNOLProcessaPaymentPutsomethingpositive inthe chatUploadDec Pagefor a claimin IRSend TextMessagefor ClaimTake apaymentRun TotalLossEvaluatorAssign1 afterhoursTransferexposureto BearCare TeamPay 3TowclaimsFileAutoClaimTake 2phonecallsTalk toInsuredabout PIPTake3 callsGet astatementfrom aClaimantWaivea feeTake apaymentWOW acustomerTake 5phonecallsProcess 5MortgagesTake 4phoneCallsTransferCall toTotal LossTeamVerify andupdatephone #Answera ChatLivegenicAnswer2 InfoEmailsFileHomeClaimTransferto AgentFileAutoClaimUse thewordBeverageon a callSet upCopartAnswera textSend aThankyou noteAsk DrugandAlcoholQuestionSendThankYou NoteTake 2phoneCallsSet upCCCVerify andUpdateEmailAddressHelp anAgent withquestionTransfer acall to anAdjusterSet upCCCHelpanswer apeer'squestionSet UpRentalProcess 5mortgagesFileHomeClaimE-deliveryTake a callthat waswaiting inqueueBuildRapporton callSendLivegenicRecognizesomeone inBRM withHW noteSendout asurveySet upCCCAssign 2AfterHoursFNOLReturnfromLunch ontimeRecognizea CCR inthe chatTalk to aTowingCompanyTransfercall toUWTake 3phonecallsVerifyCoverageand putnote in CCSayLaBambaon a callSendactual DRPnamesinTextTransferCall toAgentSend aThankYou NoteRun TotalLossEvaluatorRun TotalLossEvaluatorRecognizesomeoneinMotivosityAnswerQuoteCallUse callersnametwice in acallTake aBillingcallOfferRental onAutoFNOLProcessaPaymentPutsomethingpositive inthe chatUploadDec Pagefor a claimin IRSend TextMessagefor ClaimTake apaymentRun TotalLossEvaluatorAssign1 afterhoursTransferexposureto BearCare TeamPay 3TowclaimsFileAutoClaimTake 2phonecallsTalk toInsuredabout PIPTake3 callsGet astatementfrom aClaimantWaivea feeTake apaymentWOW acustomerTake 5phonecallsProcess 5MortgagesTake 4phoneCallsTransferCall toTotal LossTeamVerify andupdatephone #Answera ChatLivegenicAnswer2 InfoEmailsFileHomeClaimTransferto AgentFileAutoClaimUse thewordBeverageon a callSet upCopart

Express Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
  1. Answer a text
  2. Send a Thank you note
  3. Ask Drug and Alcohol Question
  4. Send Thank You Note
  5. Take 2 phone Calls
  6. Set up CCC
  7. Verify and Update Email Address
  8. Help an Agent with question
  9. Transfer a call to an Adjuster
  10. Set up CCC
  11. Help answer a peer's question
  12. Set Up Rental
  13. Process 5 mortgages
  14. File Home Claim
  15. E-delivery
  16. Take a call that was waiting in queue
  17. Build Rapport on call
  18. Send Livegenic
  19. Recognize someone in BRM with HW note
  20. Send out a survey
  21. Set up CCC
  22. Assign 2 After Hours FNOL
  23. Return from Lunch on time
  24. Recognize a CCR in the chat
  25. Talk to a Towing Company
  26. Transfer call to UW
  27. Take 3 phone calls
  28. Verify Coverage and put note in CC
  29. Say LaBamba on a call
  30. Send actual DRP names inText
  31. Transfer Call to Agent
  32. Send a Thank You Note
  33. Run Total Loss Evaluator
  34. Run Total Loss Evaluator
  35. Recognize someone in Motivosity
  36. Answer Quote Call
  37. Use callers name twice in a call
  38. Take a Billing call
  39. Offer Rental on Auto FNOL
  40. Process a Payment
  41. Put something positive in the chat
  42. Upload Dec Page for a claim in IR
  43. Send Text Message for Claim
  44. Take a payment
  45. Run Total Loss Evaluator
  46. Assign 1 after hours
  47. Transfer exposure to Bear Care Team
  48. Pay 3 Tow claims
  49. File Auto Claim
  50. Take 2 phone calls
  51. Talk to Insured about PIP
  52. Take 3 calls
  53. Get a statement from a Claimant
  54. Waive a fee
  55. Take a payment
  56. WOW a customer
  57. Take 5 phone calls
  58. Process 5 Mortgages
  59. Take 4 phone Calls
  60. Transfer Call to Total Loss Team
  61. Verify and update phone #
  62. Answer a Chat
  63. Livegenic
  64. Answer 2 Info Emails
  65. File Home Claim
  66. Transfer to Agent
  67. File Auto Claim
  68. Use the word Beverage on a call
  69. Set up Copart