Send aThankyou noteReturnfromLunch ontimeAnswera textHelp anAgent withquestionLivegenicTransferCall toAgentAssign 2AfterHoursFNOLTake 2phoneCallsTransfer acall to anAdjusterSend aThankYou NoteVerify andUpdateEmailAddressFileAutoClaimVerify andupdatephone #AnswerQuoteCallE-deliveryRecognizesomeone inBRM withHW noteRecognizesomeoneinMotivosityVerifyCoverageand putnote in CCAnswer2 InfoEmailsSet upCopartTalk toInsuredabout PIPSendout asurveyTake aBillingcallProcess 5MortgagesTake 3phonecallsHelpanswer apeer'squestionTake3 callsSendactual DRPnamesinTextSet UpRentalAssign1 afterhoursUploadDec Pagefor a claimin IRTake 2phonecallsAsk DrugandAlcoholQuestionGet astatementfrom aClaimantTalk to aTowingCompanyRecognizea CCR inthe chatSet upCCCTake apaymentProcess 5mortgagesSet upCCCSendThankYou NoteTransferCall toTotal LossTeamPay 3TowclaimsTransfercall toUWTransferto AgentWOW acustomerFileHomeClaimBuildRapporton callSet upCCCUse thewordBeverageon a callRun TotalLossEvaluatorProcessaPaymentSend TextMessagefor ClaimUse callersnametwice in acallOfferRental onAutoFNOLTake a callthat waswaiting inqueueTake 5phonecallsRun TotalLossEvaluatorFileHomeClaimTransferexposureto BearCare TeamSayLaBambaon a callPutsomethingpositive inthe chatWaivea feeSendLivegenicTake 4phoneCallsAnswera ChatRun TotalLossEvaluatorTake apaymentFileAutoClaimSend aThankyou noteReturnfromLunch ontimeAnswera textHelp anAgent withquestionLivegenicTransferCall toAgentAssign 2AfterHoursFNOLTake 2phoneCallsTransfer acall to anAdjusterSend aThankYou NoteVerify andUpdateEmailAddressFileAutoClaimVerify andupdatephone #AnswerQuoteCallE-deliveryRecognizesomeone inBRM withHW noteRecognizesomeoneinMotivosityVerifyCoverageand putnote in CCAnswer2 InfoEmailsSet upCopartTalk toInsuredabout PIPSendout asurveyTake aBillingcallProcess 5MortgagesTake 3phonecallsHelpanswer apeer'squestionTake3 callsSendactual DRPnamesinTextSet UpRentalAssign1 afterhoursUploadDec Pagefor a claimin IRTake 2phonecallsAsk DrugandAlcoholQuestionGet astatementfrom aClaimantTalk to aTowingCompanyRecognizea CCR inthe chatSet upCCCTake apaymentProcess 5mortgagesSet upCCCSendThankYou NoteTransferCall toTotal LossTeamPay 3TowclaimsTransfercall toUWTransferto AgentWOW acustomerFileHomeClaimBuildRapporton callSet upCCCUse thewordBeverageon a callRun TotalLossEvaluatorProcessaPaymentSend TextMessagefor ClaimUse callersnametwice in acallOfferRental onAutoFNOLTake a callthat waswaiting inqueueTake 5phonecallsRun TotalLossEvaluatorFileHomeClaimTransferexposureto BearCare TeamSayLaBambaon a callPutsomethingpositive inthe chatWaivea feeSendLivegenicTake 4phoneCallsAnswera ChatRun TotalLossEvaluatorTake apaymentFileAutoClaim

Express Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a Thank you note
  2. Return from Lunch on time
  3. Answer a text
  4. Help an Agent with question
  5. Livegenic
  6. Transfer Call to Agent
  7. Assign 2 After Hours FNOL
  8. Take 2 phone Calls
  9. Transfer a call to an Adjuster
  10. Send a Thank You Note
  11. Verify and Update Email Address
  12. File Auto Claim
  13. Verify and update phone #
  14. Answer Quote Call
  15. E-delivery
  16. Recognize someone in BRM with HW note
  17. Recognize someone in Motivosity
  18. Verify Coverage and put note in CC
  19. Answer 2 Info Emails
  20. Set up Copart
  21. Talk to Insured about PIP
  22. Send out a survey
  23. Take a Billing call
  24. Process 5 Mortgages
  25. Take 3 phone calls
  26. Help answer a peer's question
  27. Take 3 calls
  28. Send actual DRP names inText
  29. Set Up Rental
  30. Assign 1 after hours
  31. Upload Dec Page for a claim in IR
  32. Take 2 phone calls
  33. Ask Drug and Alcohol Question
  34. Get a statement from a Claimant
  35. Talk to a Towing Company
  36. Recognize a CCR in the chat
  37. Set up CCC
  38. Take a payment
  39. Process 5 mortgages
  40. Set up CCC
  41. Send Thank You Note
  42. Transfer Call to Total Loss Team
  43. Pay 3 Tow claims
  44. Transfer call to UW
  45. Transfer to Agent
  46. WOW a customer
  47. File Home Claim
  48. Build Rapport on call
  49. Set up CCC
  50. Use the word Beverage on a call
  51. Run Total Loss Evaluator
  52. Process a Payment
  53. Send Text Message for Claim
  54. Use callers name twice in a call
  55. Offer Rental on Auto FNOL
  56. Take a call that was waiting in queue
  57. Take 5 phone calls
  58. Run Total Loss Evaluator
  59. File Home Claim
  60. Transfer exposure to Bear Care Team
  61. Say LaBamba on a call
  62. Put something positive in the chat
  63. Waive a fee
  64. Send Livegenic
  65. Take 4 phone Calls
  66. Answer a Chat
  67. Run Total Loss Evaluator
  68. Take a payment
  69. File Auto Claim