Take 3phonecallsSend TextMessagefor ClaimHelp anAgent withquestionVerifyCoverageand putnote in CCTake 5phonecallsUse callersnametwice in acallUse thewordBeverageon a callVerify andupdatephone #Transfercall toUWProcess 5MortgagesTransfer acall to anAdjusterProcessaPaymentSend aThankyou noteTake aBillingcallLivegenicWOW acustomerReturnfromLunch ontimeWaivea feeAnswera ChatAssign 2AfterHoursFNOLSend aThankYou NoteUploadDec Pagefor a claimin IRFileAutoClaimTalk toInsuredabout PIPTake a callthat waswaiting inqueueAsk DrugandAlcoholQuestionFileAutoClaimSet upCopartTake 2phonecallsFileHomeClaimSendout asurveyAnswera textSet UpRentalTalk to aTowingCompanyRun TotalLossEvaluatorVerify andUpdateEmailAddressRecognizesomeone inBRM withHW notePay 3TowclaimsPutsomethingpositive inthe chatTransferexposureto BearCare TeamTake apaymentAssign1 afterhoursSet upCCCRun TotalLossEvaluatorHelpanswer apeer'squestionTransferCall toTotal LossTeamRecognizesomeoneinMotivosityRecognizea CCR inthe chatSet upCCCSendLivegenicTake 2phoneCallsAnswerQuoteCallRun TotalLossEvaluatorTransferCall toAgentBuildRapporton callTake3 callsOfferRental onAutoFNOLProcess 5mortgagesTake apaymentSendactual DRPnamesinTextSayLaBambaon a callFileHomeClaimSendThankYou NoteGet astatementfrom aClaimantSet upCCCAnswer2 InfoEmailsE-deliveryTake 4phoneCallsTransferto AgentTake 3phonecallsSend TextMessagefor ClaimHelp anAgent withquestionVerifyCoverageand putnote in CCTake 5phonecallsUse callersnametwice in acallUse thewordBeverageon a callVerify andupdatephone #Transfercall toUWProcess 5MortgagesTransfer acall to anAdjusterProcessaPaymentSend aThankyou noteTake aBillingcallLivegenicWOW acustomerReturnfromLunch ontimeWaivea feeAnswera ChatAssign 2AfterHoursFNOLSend aThankYou NoteUploadDec Pagefor a claimin IRFileAutoClaimTalk toInsuredabout PIPTake a callthat waswaiting inqueueAsk DrugandAlcoholQuestionFileAutoClaimSet upCopartTake 2phonecallsFileHomeClaimSendout asurveyAnswera textSet UpRentalTalk to aTowingCompanyRun TotalLossEvaluatorVerify andUpdateEmailAddressRecognizesomeone inBRM withHW notePay 3TowclaimsPutsomethingpositive inthe chatTransferexposureto BearCare TeamTake apaymentAssign1 afterhoursSet upCCCRun TotalLossEvaluatorHelpanswer apeer'squestionTransferCall toTotal LossTeamRecognizesomeoneinMotivosityRecognizea CCR inthe chatSet upCCCSendLivegenicTake 2phoneCallsAnswerQuoteCallRun TotalLossEvaluatorTransferCall toAgentBuildRapporton callTake3 callsOfferRental onAutoFNOLProcess 5mortgagesTake apaymentSendactual DRPnamesinTextSayLaBambaon a callFileHomeClaimSendThankYou NoteGet astatementfrom aClaimantSet upCCCAnswer2 InfoEmailsE-deliveryTake 4phoneCallsTransferto Agent

Express Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
  1. Take 3 phone calls
  2. Send Text Message for Claim
  3. Help an Agent with question
  4. Verify Coverage and put note in CC
  5. Take 5 phone calls
  6. Use callers name twice in a call
  7. Use the word Beverage on a call
  8. Verify and update phone #
  9. Transfer call to UW
  10. Process 5 Mortgages
  11. Transfer a call to an Adjuster
  12. Process a Payment
  13. Send a Thank you note
  14. Take a Billing call
  15. Livegenic
  16. WOW a customer
  17. Return from Lunch on time
  18. Waive a fee
  19. Answer a Chat
  20. Assign 2 After Hours FNOL
  21. Send a Thank You Note
  22. Upload Dec Page for a claim in IR
  23. File Auto Claim
  24. Talk to Insured about PIP
  25. Take a call that was waiting in queue
  26. Ask Drug and Alcohol Question
  27. File Auto Claim
  28. Set up Copart
  29. Take 2 phone calls
  30. File Home Claim
  31. Send out a survey
  32. Answer a text
  33. Set Up Rental
  34. Talk to a Towing Company
  35. Run Total Loss Evaluator
  36. Verify and Update Email Address
  37. Recognize someone in BRM with HW note
  38. Pay 3 Tow claims
  39. Put something positive in the chat
  40. Transfer exposure to Bear Care Team
  41. Take a payment
  42. Assign 1 after hours
  43. Set up CCC
  44. Run Total Loss Evaluator
  45. Help answer a peer's question
  46. Transfer Call to Total Loss Team
  47. Recognize someone in Motivosity
  48. Recognize a CCR in the chat
  49. Set up CCC
  50. Send Livegenic
  51. Take 2 phone Calls
  52. Answer Quote Call
  53. Run Total Loss Evaluator
  54. Transfer Call to Agent
  55. Build Rapport on call
  56. Take 3 calls
  57. Offer Rental on Auto FNOL
  58. Process 5 mortgages
  59. Take a payment
  60. Send actual DRP names inText
  61. Say LaBamba on a call
  62. File Home Claim
  63. Send Thank You Note
  64. Get a statement from a Claimant
  65. Set up CCC
  66. Answer 2 Info Emails
  67. E-delivery
  68. Take 4 phone Calls
  69. Transfer to Agent