SayLaBambaon a callFileAutoClaimLivegenicOfferRental onAutoFNOLAnswer2 InfoEmailsProcess 5MortgagesTalk to aTowingCompanyAnswerQuoteCallVerifyCoverageand putnote in CCVerify andUpdateEmailAddressTake apaymentReturnfromLunch ontimeSet upCCCRun TotalLossEvaluatorTake a callthat waswaiting inqueueTake3 callsSendLivegenicSet upCCCFileAutoClaimUse thewordBeverageon a callRun TotalLossEvaluatorSet UpRentalAssign1 afterhoursSendactual DRPnamesinTextPutsomethingpositive inthe chatTransfer acall to anAdjusterTransferexposureto BearCare TeamTake 2phonecallsTalk toInsuredabout PIPTake 2phoneCallsWaivea feeTake aBillingcallWOW acustomerTransferto AgentRecognizesomeoneinMotivositySend aThankYou NoteSendThankYou NoteFileHomeClaimVerify andupdatephone #BuildRapporton callSendout asurveyAnswera textRecognizesomeone inBRM withHW noteTake 5phonecallsProcess 5mortgagesRecognizea CCR inthe chatSet upCopartTake 4phoneCallsPay 3TowclaimsTransferCall toAgentProcessaPaymentTake 3phonecallsE-deliveryRun TotalLossEvaluatorHelp anAgent withquestionSend TextMessagefor ClaimUploadDec Pagefor a claimin IRSend aThankyou noteUse callersnametwice in acallTake apaymentAnswera ChatAsk DrugandAlcoholQuestionSet upCCCAssign 2AfterHoursFNOLGet astatementfrom aClaimantFileHomeClaimHelpanswer apeer'squestionTransferCall toTotal LossTeamTransfercall toUWSayLaBambaon a callFileAutoClaimLivegenicOfferRental onAutoFNOLAnswer2 InfoEmailsProcess 5MortgagesTalk to aTowingCompanyAnswerQuoteCallVerifyCoverageand putnote in CCVerify andUpdateEmailAddressTake apaymentReturnfromLunch ontimeSet upCCCRun TotalLossEvaluatorTake a callthat waswaiting inqueueTake3 callsSendLivegenicSet upCCCFileAutoClaimUse thewordBeverageon a callRun TotalLossEvaluatorSet UpRentalAssign1 afterhoursSendactual DRPnamesinTextPutsomethingpositive inthe chatTransfer acall to anAdjusterTransferexposureto BearCare TeamTake 2phonecallsTalk toInsuredabout PIPTake 2phoneCallsWaivea feeTake aBillingcallWOW acustomerTransferto AgentRecognizesomeoneinMotivositySend aThankYou NoteSendThankYou NoteFileHomeClaimVerify andupdatephone #BuildRapporton callSendout asurveyAnswera textRecognizesomeone inBRM withHW noteTake 5phonecallsProcess 5mortgagesRecognizea CCR inthe chatSet upCopartTake 4phoneCallsPay 3TowclaimsTransferCall toAgentProcessaPaymentTake 3phonecallsE-deliveryRun TotalLossEvaluatorHelp anAgent withquestionSend TextMessagefor ClaimUploadDec Pagefor a claimin IRSend aThankyou noteUse callersnametwice in acallTake apaymentAnswera ChatAsk DrugandAlcoholQuestionSet upCCCAssign 2AfterHoursFNOLGet astatementfrom aClaimantFileHomeClaimHelpanswer apeer'squestionTransferCall toTotal LossTeamTransfercall toUW

Express Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say LaBamba on a call
  2. File Auto Claim
  3. Livegenic
  4. Offer Rental on Auto FNOL
  5. Answer 2 Info Emails
  6. Process 5 Mortgages
  7. Talk to a Towing Company
  8. Answer Quote Call
  9. Verify Coverage and put note in CC
  10. Verify and Update Email Address
  11. Take a payment
  12. Return from Lunch on time
  13. Set up CCC
  14. Run Total Loss Evaluator
  15. Take a call that was waiting in queue
  16. Take 3 calls
  17. Send Livegenic
  18. Set up CCC
  19. File Auto Claim
  20. Use the word Beverage on a call
  21. Run Total Loss Evaluator
  22. Set Up Rental
  23. Assign 1 after hours
  24. Send actual DRP names inText
  25. Put something positive in the chat
  26. Transfer a call to an Adjuster
  27. Transfer exposure to Bear Care Team
  28. Take 2 phone calls
  29. Talk to Insured about PIP
  30. Take 2 phone Calls
  31. Waive a fee
  32. Take a Billing call
  33. WOW a customer
  34. Transfer to Agent
  35. Recognize someone in Motivosity
  36. Send a Thank You Note
  37. Send Thank You Note
  38. File Home Claim
  39. Verify and update phone #
  40. Build Rapport on call
  41. Send out a survey
  42. Answer a text
  43. Recognize someone in BRM with HW note
  44. Take 5 phone calls
  45. Process 5 mortgages
  46. Recognize a CCR in the chat
  47. Set up Copart
  48. Take 4 phone Calls
  49. Pay 3 Tow claims
  50. Transfer Call to Agent
  51. Process a Payment
  52. Take 3 phone calls
  53. E-delivery
  54. Run Total Loss Evaluator
  55. Help an Agent with question
  56. Send Text Message for Claim
  57. Upload Dec Page for a claim in IR
  58. Send a Thank you note
  59. Use callers name twice in a call
  60. Take a payment
  61. Answer a Chat
  62. Ask Drug and Alcohol Question
  63. Set up CCC
  64. Assign 2 After Hours FNOL
  65. Get a statement from a Claimant
  66. File Home Claim
  67. Help answer a peer's question
  68. Transfer Call to Total Loss Team
  69. Transfer call to UW