Ask Drug and Alcohol Question Send actual DRP names inText WOW a customer Take a call that was waiting in queue Set up CCC Run Total Loss Evaluator Set up CCC Process a Payment Build Rapport on call Waive a fee Offer Rental on Auto FNOL Send a Thank you note File Home Claim Recognize a CCR in the chat File Auto Claim Transfer call to UW Use the word Beverage on a call File Auto Claim Run Total Loss Evaluator Set Up Rental Upload Dec Page for a claim in IR Transfer exposure to Bear Care Team Help answer a peer's question Answer 2 Info Emails Take 3 calls Transfer Call to Agent Take 5 phone calls Talk to a Towing Company E- delivery Transfer to Agent Verify and Update Email Address Take 2 phone Calls Verify and update phone # Help an Agent with question Send Text Message for Claim Livegenic Talk to Insured about PIP Pay 3 Tow claims Assign 1 after hours Send out a survey Set up CCC Transfer Call to Total Loss Team Set up Copart Take 4 phone Calls Assign 2 After Hours FNOL Process 5 Mortgages Process 5 mortgages Send Thank You Note Take 3 phone calls Take a Billing call Transfer a call to an Adjuster Return from Lunch on time Take 2 phone calls Answer Quote Call Use callers name twice in a call Verify Coverage and put note in CC Answer a text Send a Thank You Note Get a statement from a Claimant Send Livegenic File Home Claim Take a payment Take a payment Recognize someone in Motivosity Recognize someone in BRM with HW note Say LaBamba on a call Put something positive in the chat Answer a Chat Run Total Loss Evaluator Ask Drug and Alcohol Question Send actual DRP names inText WOW a customer Take a call that was waiting in queue Set up CCC Run Total Loss Evaluator Set up CCC Process a Payment Build Rapport on call Waive a fee Offer Rental on Auto FNOL Send a Thank you note File Home Claim Recognize a CCR in the chat File Auto Claim Transfer call to UW Use the word Beverage on a call File Auto Claim Run Total Loss Evaluator Set Up Rental Upload Dec Page for a claim in IR Transfer exposure to Bear Care Team Help answer a peer's question Answer 2 Info Emails Take 3 calls Transfer Call to Agent Take 5 phone calls Talk to a Towing Company E- delivery Transfer to Agent Verify and Update Email Address Take 2 phone Calls Verify and update phone # Help an Agent with question Send Text Message for Claim Livegenic Talk to Insured about PIP Pay 3 Tow claims Assign 1 after hours Send out a survey Set up CCC Transfer Call to Total Loss Team Set up Copart Take 4 phone Calls Assign 2 After Hours FNOL Process 5 Mortgages Process 5 mortgages Send Thank You Note Take 3 phone calls Take a Billing call Transfer a call to an Adjuster Return from Lunch on time Take 2 phone calls Answer Quote Call Use callers name twice in a call Verify Coverage and put note in CC Answer a text Send a Thank You Note Get a statement from a Claimant Send Livegenic File Home Claim Take a payment Take a payment Recognize someone in Motivosity Recognize someone in BRM with HW note Say LaBamba on a call Put something positive in the chat Answer a Chat Run Total Loss Evaluator
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Ask Drug and Alcohol Question
Send actual DRP names inText
WOW a customer
Take a call that was waiting in queue
Set up CCC
Run Total Loss Evaluator
Set up CCC
Process a Payment
Build Rapport on call
Waive a fee
Offer Rental on Auto FNOL
Send a Thank you note
File Home Claim
Recognize a CCR in the chat
File Auto Claim
Transfer call to UW
Use the word Beverage on a call
File Auto Claim
Run Total Loss Evaluator
Set Up Rental
Upload Dec Page for a claim in IR
Transfer exposure to Bear Care Team
Help answer a peer's question
Answer 2 Info Emails
Take 3 calls
Transfer Call to Agent
Take 5 phone calls
Talk to a Towing Company
E-delivery
Transfer to Agent
Verify and Update Email Address
Take 2 phone Calls
Verify and update phone #
Help an Agent with question
Send Text Message for Claim
Livegenic
Talk to Insured about PIP
Pay 3 Tow claims
Assign 1 after hours
Send out a survey
Set up CCC
Transfer Call to Total Loss Team
Set up Copart
Take 4 phone Calls
Assign 2 After Hours FNOL
Process 5 Mortgages
Process 5 mortgages
Send Thank You Note
Take 3 phone calls
Take a Billing call
Transfer a call to an Adjuster
Return from Lunch on time
Take 2 phone calls
Answer Quote Call
Use callers name twice in a call
Verify Coverage and put note in CC
Answer a text
Send a Thank You Note
Get a statement from a Claimant
Send Livegenic
File Home Claim
Take a payment
Take a payment
Recognize someone in Motivosity
Recognize someone in BRM with HW note
Say LaBamba on a call
Put something positive in the chat
Answer a Chat
Run Total Loss Evaluator