Take 4phoneCallsHelpanswer apeer'squestionRun TotalLossEvaluatorAnswera ChatAssign 2AfterHoursFNOLFileAutoClaimRun TotalLossEvaluatorPutsomethingpositive inthe chatUse thewordBeverageon a callFileHomeClaimTake 2phoneCallsProcessaPaymentTake aBillingcallAnswera textRun TotalLossEvaluatorSendout asurveyUploadDec Pagefor a claimin IRTake apaymentRecognizesomeoneinMotivosityLivegenicTake a callthat waswaiting inqueueVerifyCoverageand putnote in CCTake3 callsGet astatementfrom aClaimantAssign1 afterhoursTake apaymentTransferCall toTotal LossTeamTransferCall toAgentTransferto AgentTransfercall toUWTake 2phonecallsTransfer acall to anAdjusterTake 5phonecallsSet upCCCAnswerQuoteCallAsk DrugandAlcoholQuestionProcess 5MortgagesWOW acustomerReturnfromLunch ontimeSayLaBambaon a callProcess 5mortgagesBuildRapporton callSet upCCCSend aThankYou NoteFileAutoClaimSet upCCCSendLivegenicRecognizesomeone inBRM withHW noteTake 3phonecallsVerify andUpdateEmailAddressSet upCopartSet UpRentalOfferRental onAutoFNOLTalk toInsuredabout PIPRecognizea CCR inthe chatSendThankYou NoteSend aThankyou noteSend TextMessagefor ClaimTalk to aTowingCompanyAnswer2 InfoEmailsUse callersnametwice in acallPay 3TowclaimsHelp anAgent withquestionSendactual DRPnamesinTextWaivea feeFileHomeClaimTransferexposureto BearCare TeamE-deliveryVerify andupdatephone #Take 4phoneCallsHelpanswer apeer'squestionRun TotalLossEvaluatorAnswera ChatAssign 2AfterHoursFNOLFileAutoClaimRun TotalLossEvaluatorPutsomethingpositive inthe chatUse thewordBeverageon a callFileHomeClaimTake 2phoneCallsProcessaPaymentTake aBillingcallAnswera textRun TotalLossEvaluatorSendout asurveyUploadDec Pagefor a claimin IRTake apaymentRecognizesomeoneinMotivosityLivegenicTake a callthat waswaiting inqueueVerifyCoverageand putnote in CCTake3 callsGet astatementfrom aClaimantAssign1 afterhoursTake apaymentTransferCall toTotal LossTeamTransferCall toAgentTransferto AgentTransfercall toUWTake 2phonecallsTransfer acall to anAdjusterTake 5phonecallsSet upCCCAnswerQuoteCallAsk DrugandAlcoholQuestionProcess 5MortgagesWOW acustomerReturnfromLunch ontimeSayLaBambaon a callProcess 5mortgagesBuildRapporton callSet upCCCSend aThankYou NoteFileAutoClaimSet upCCCSendLivegenicRecognizesomeone inBRM withHW noteTake 3phonecallsVerify andUpdateEmailAddressSet upCopartSet UpRentalOfferRental onAutoFNOLTalk toInsuredabout PIPRecognizea CCR inthe chatSendThankYou NoteSend aThankyou noteSend TextMessagefor ClaimTalk to aTowingCompanyAnswer2 InfoEmailsUse callersnametwice in acallPay 3TowclaimsHelp anAgent withquestionSendactual DRPnamesinTextWaivea feeFileHomeClaimTransferexposureto BearCare TeamE-deliveryVerify andupdatephone #

Express Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take 4 phone Calls
  2. Help answer a peer's question
  3. Run Total Loss Evaluator
  4. Answer a Chat
  5. Assign 2 After Hours FNOL
  6. File Auto Claim
  7. Run Total Loss Evaluator
  8. Put something positive in the chat
  9. Use the word Beverage on a call
  10. File Home Claim
  11. Take 2 phone Calls
  12. Process a Payment
  13. Take a Billing call
  14. Answer a text
  15. Run Total Loss Evaluator
  16. Send out a survey
  17. Upload Dec Page for a claim in IR
  18. Take a payment
  19. Recognize someone in Motivosity
  20. Livegenic
  21. Take a call that was waiting in queue
  22. Verify Coverage and put note in CC
  23. Take 3 calls
  24. Get a statement from a Claimant
  25. Assign 1 after hours
  26. Take a payment
  27. Transfer Call to Total Loss Team
  28. Transfer Call to Agent
  29. Transfer to Agent
  30. Transfer call to UW
  31. Take 2 phone calls
  32. Transfer a call to an Adjuster
  33. Take 5 phone calls
  34. Set up CCC
  35. Answer Quote Call
  36. Ask Drug and Alcohol Question
  37. Process 5 Mortgages
  38. WOW a customer
  39. Return from Lunch on time
  40. Say LaBamba on a call
  41. Process 5 mortgages
  42. Build Rapport on call
  43. Set up CCC
  44. Send a Thank You Note
  45. File Auto Claim
  46. Set up CCC
  47. Send Livegenic
  48. Recognize someone in BRM with HW note
  49. Take 3 phone calls
  50. Verify and Update Email Address
  51. Set up Copart
  52. Set Up Rental
  53. Offer Rental on Auto FNOL
  54. Talk to Insured about PIP
  55. Recognize a CCR in the chat
  56. Send Thank You Note
  57. Send a Thank you note
  58. Send Text Message for Claim
  59. Talk to a Towing Company
  60. Answer 2 Info Emails
  61. Use callers name twice in a call
  62. Pay 3 Tow claims
  63. Help an Agent with question
  64. Send actual DRP names inText
  65. Waive a fee
  66. File Home Claim
  67. Transfer exposure to Bear Care Team
  68. E-delivery
  69. Verify and update phone #