Talk toInsuredabout PIPVerify andupdatephone #Take apaymentReturnfromLunch ontimeSet upCopartVerify andUpdateEmailAddressSendThankYou NoteRun TotalLossEvaluatorSayLaBambaon a callSet UpRentalTake 4phoneCallsVerifyCoverageand putnote in CCRecognizesomeoneinMotivosityRun TotalLossEvaluatorTransfercall toUWTransferCall toAgentAnswerQuoteCallWOW acustomerSend aThankyou notePutsomethingpositive inthe chatRun TotalLossEvaluatorAssign 2AfterHoursFNOLSendout asurveyLivegenicProcessaPaymentFileHomeClaimTransfer acall to anAdjusterUse callersnametwice in acallUse thewordBeverageon a callSendactual DRPnamesinTextAnswera ChatPay 3TowclaimsSend TextMessagefor ClaimTransferCall toTotal LossTeamGet astatementfrom aClaimantProcess 5MortgagesBuildRapporton callE-deliveryTalk to aTowingCompanyFileAutoClaimHelpanswer apeer'squestionTransferexposureto BearCare TeamTake 2phonecallsHelp anAgent withquestionTake 5phonecallsTransferto AgentTake apaymentProcess 5mortgagesFileHomeClaimRecognizea CCR inthe chatSendLivegenicFileAutoClaimTake 3phonecallsAnswera textTake3 callsSend aThankYou NoteSet upCCCAnswer2 InfoEmailsTake a callthat waswaiting inqueueRecognizesomeone inBRM withHW noteTake aBillingcallTake 2phoneCallsSet upCCCWaivea feeAssign1 afterhoursUploadDec Pagefor a claimin IRAsk DrugandAlcoholQuestionSet upCCCOfferRental onAutoFNOLTalk toInsuredabout PIPVerify andupdatephone #Take apaymentReturnfromLunch ontimeSet upCopartVerify andUpdateEmailAddressSendThankYou NoteRun TotalLossEvaluatorSayLaBambaon a callSet UpRentalTake 4phoneCallsVerifyCoverageand putnote in CCRecognizesomeoneinMotivosityRun TotalLossEvaluatorTransfercall toUWTransferCall toAgentAnswerQuoteCallWOW acustomerSend aThankyou notePutsomethingpositive inthe chatRun TotalLossEvaluatorAssign 2AfterHoursFNOLSendout asurveyLivegenicProcessaPaymentFileHomeClaimTransfer acall to anAdjusterUse callersnametwice in acallUse thewordBeverageon a callSendactual DRPnamesinTextAnswera ChatPay 3TowclaimsSend TextMessagefor ClaimTransferCall toTotal LossTeamGet astatementfrom aClaimantProcess 5MortgagesBuildRapporton callE-deliveryTalk to aTowingCompanyFileAutoClaimHelpanswer apeer'squestionTransferexposureto BearCare TeamTake 2phonecallsHelp anAgent withquestionTake 5phonecallsTransferto AgentTake apaymentProcess 5mortgagesFileHomeClaimRecognizea CCR inthe chatSendLivegenicFileAutoClaimTake 3phonecallsAnswera textTake3 callsSend aThankYou NoteSet upCCCAnswer2 InfoEmailsTake a callthat waswaiting inqueueRecognizesomeone inBRM withHW noteTake aBillingcallTake 2phoneCallsSet upCCCWaivea feeAssign1 afterhoursUploadDec Pagefor a claimin IRAsk DrugandAlcoholQuestionSet upCCCOfferRental onAutoFNOL

Express Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
  1. Talk to Insured about PIP
  2. Verify and update phone #
  3. Take a payment
  4. Return from Lunch on time
  5. Set up Copart
  6. Verify and Update Email Address
  7. Send Thank You Note
  8. Run Total Loss Evaluator
  9. Say LaBamba on a call
  10. Set Up Rental
  11. Take 4 phone Calls
  12. Verify Coverage and put note in CC
  13. Recognize someone in Motivosity
  14. Run Total Loss Evaluator
  15. Transfer call to UW
  16. Transfer Call to Agent
  17. Answer Quote Call
  18. WOW a customer
  19. Send a Thank you note
  20. Put something positive in the chat
  21. Run Total Loss Evaluator
  22. Assign 2 After Hours FNOL
  23. Send out a survey
  24. Livegenic
  25. Process a Payment
  26. File Home Claim
  27. Transfer a call to an Adjuster
  28. Use callers name twice in a call
  29. Use the word Beverage on a call
  30. Send actual DRP names inText
  31. Answer a Chat
  32. Pay 3 Tow claims
  33. Send Text Message for Claim
  34. Transfer Call to Total Loss Team
  35. Get a statement from a Claimant
  36. Process 5 Mortgages
  37. Build Rapport on call
  38. E-delivery
  39. Talk to a Towing Company
  40. File Auto Claim
  41. Help answer a peer's question
  42. Transfer exposure to Bear Care Team
  43. Take 2 phone calls
  44. Help an Agent with question
  45. Take 5 phone calls
  46. Transfer to Agent
  47. Take a payment
  48. Process 5 mortgages
  49. File Home Claim
  50. Recognize a CCR in the chat
  51. Send Livegenic
  52. File Auto Claim
  53. Take 3 phone calls
  54. Answer a text
  55. Take 3 calls
  56. Send a Thank You Note
  57. Set up CCC
  58. Answer 2 Info Emails
  59. Take a call that was waiting in queue
  60. Recognize someone in BRM with HW note
  61. Take a Billing call
  62. Take 2 phone Calls
  63. Set up CCC
  64. Waive a fee
  65. Assign 1 after hours
  66. Upload Dec Page for a claim in IR
  67. Ask Drug and Alcohol Question
  68. Set up CCC
  69. Offer Rental on Auto FNOL