Transfer call to UW Take 2 phone calls Take a call that was waiting in queue Verify and update phone # File Auto Claim Take a payment Send Livegenic Talk to a Towing Company Run Total Loss Evaluator Transfer Call to Agent Transfer to Agent Assign 2 After Hours FNOL Answer 2 Info Emails Get a statement from a Claimant Verify and Update Email Address File Home Claim Talk to Insured about PIP Recognize someone in BRM with HW note File Home Claim E- delivery Build Rapport on call Transfer Call to Total Loss Team Send Text Message for Claim Set up CCC Send out a survey Transfer a call to an Adjuster Ask Drug and Alcohol Question Livegenic Set Up Rental Take 4 phone Calls Send actual DRP names inText Send a Thank You Note Pay 3 Tow claims Upload Dec Page for a claim in IR Process 5 mortgages Verify Coverage and put note in CC Assign 1 after hours Use callers name twice in a call Run Total Loss Evaluator Set up CCC Send Thank You Note Take 3 phone calls Take 3 calls Set up CCC Take 5 phone calls Process 5 Mortgages Help answer a peer's question Process a Payment Run Total Loss Evaluator Take a payment Answer Quote Call Return from Lunch on time Help an Agent with question Waive a fee Answer a Chat Recognize someone in Motivosity WOW a customer Send a Thank you note Offer Rental on Auto FNOL Recognize a CCR in the chat Take 2 phone Calls Set up Copart Transfer exposure to Bear Care Team Answer a text Take a Billing call Use the word Beverage on a call File Auto Claim Say LaBamba on a call Put something positive in the chat Transfer call to UW Take 2 phone calls Take a call that was waiting in queue Verify and update phone # File Auto Claim Take a payment Send Livegenic Talk to a Towing Company Run Total Loss Evaluator Transfer Call to Agent Transfer to Agent Assign 2 After Hours FNOL Answer 2 Info Emails Get a statement from a Claimant Verify and Update Email Address File Home Claim Talk to Insured about PIP Recognize someone in BRM with HW note File Home Claim E- delivery Build Rapport on call Transfer Call to Total Loss Team Send Text Message for Claim Set up CCC Send out a survey Transfer a call to an Adjuster Ask Drug and Alcohol Question Livegenic Set Up Rental Take 4 phone Calls Send actual DRP names inText Send a Thank You Note Pay 3 Tow claims Upload Dec Page for a claim in IR Process 5 mortgages Verify Coverage and put note in CC Assign 1 after hours Use callers name twice in a call Run Total Loss Evaluator Set up CCC Send Thank You Note Take 3 phone calls Take 3 calls Set up CCC Take 5 phone calls Process 5 Mortgages Help answer a peer's question Process a Payment Run Total Loss Evaluator Take a payment Answer Quote Call Return from Lunch on time Help an Agent with question Waive a fee Answer a Chat Recognize someone in Motivosity WOW a customer Send a Thank you note Offer Rental on Auto FNOL Recognize a CCR in the chat Take 2 phone Calls Set up Copart Transfer exposure to Bear Care Team Answer a text Take a Billing call Use the word Beverage on a call File Auto Claim Say LaBamba on a call Put something positive in the chat
(Print)
Transfer call to UW
Take 2 phone calls
Take a call that was waiting in queue
Verify and update phone #
File Auto Claim
Take a payment
Send Livegenic
Talk to a Towing Company
Run Total Loss Evaluator
Transfer Call to Agent
Transfer to Agent
Assign 2 After Hours FNOL
Answer 2 Info Emails
Get a statement from a Claimant
Verify and Update Email Address
File Home Claim
Talk to Insured about PIP
Recognize someone in BRM with HW note
File Home Claim
E-delivery
Build Rapport on call
Transfer Call to Total Loss Team
Send Text Message for Claim
Set up CCC
Send out a survey
Transfer a call to an Adjuster
Ask Drug and Alcohol Question
Livegenic
Set Up Rental
Take 4 phone Calls
Send actual DRP names inText
Send a Thank You Note
Pay 3 Tow claims
Upload Dec Page for a claim in IR
Process 5 mortgages
Verify Coverage and put note in CC
Assign 1 after hours
Use callers name twice in a call
Run Total Loss Evaluator
Set up CCC
Send Thank You Note
Take 3 phone calls
Take 3 calls
Set up CCC
Take 5 phone calls
Process 5 Mortgages
Help answer a peer's question
Process a Payment
Run Total Loss Evaluator
Take a payment
Answer Quote Call
Return from Lunch on time
Help an Agent with question
Waive a fee
Answer a Chat
Recognize someone in Motivosity
WOW a customer
Send a Thank you note
Offer Rental on Auto FNOL
Recognize a CCR in the chat
Take 2 phone Calls
Set up Copart
Transfer exposure to Bear Care Team
Answer a text
Take a Billing call
Use the word Beverage on a call
File Auto Claim
Say LaBamba on a call
Put something positive in the chat
