Sendout asurveyRun TotalLossEvaluatorUse thewordBeverageon a callAsk DrugandAlcoholQuestionTransferCall toTotal LossTeamHelp anAgent withquestionSendLivegenicProcess 5MortgagesRecognizesomeone inBRM withHW noteSet upCCCFileHomeClaimTake 5phonecallsTake 2phonecallsTransferto AgentTake3 callsTake 4phoneCallsAnswera ChatTransfer acall to anAdjusterTake 2phoneCallsHelpanswer apeer'squestionTransfercall toUWSet upCopartFileHomeClaimTalk to aTowingCompanyTransferexposureto BearCare TeamFileAutoClaimWaivea feeProcessaPaymentReturnfromLunch ontimeBuildRapporton callUploadDec Pagefor a claimin IRE-deliveryTake aBillingcallPutsomethingpositive inthe chatGet astatementfrom aClaimantLivegenicSendactual DRPnamesinTextAnswerQuoteCallPay 3TowclaimsUse callersnametwice in acallRun TotalLossEvaluatorAssign 2AfterHoursFNOLOfferRental onAutoFNOLSendThankYou NoteProcess 5mortgagesVerifyCoverageand putnote in CCVerify andupdatephone #Answera textRecognizesomeoneinMotivosityTalk toInsuredabout PIPTake apaymentWOW acustomerSend aThankYou NoteAssign1 afterhoursFileAutoClaimRun TotalLossEvaluatorTake apaymentVerify andUpdateEmailAddressSet UpRentalTransferCall toAgentSend aThankyou noteTake 3phonecallsSend TextMessagefor ClaimRecognizea CCR inthe chatAnswer2 InfoEmailsTake a callthat waswaiting inqueueSet upCCCSayLaBambaon a callSet upCCCSendout asurveyRun TotalLossEvaluatorUse thewordBeverageon a callAsk DrugandAlcoholQuestionTransferCall toTotal LossTeamHelp anAgent withquestionSendLivegenicProcess 5MortgagesRecognizesomeone inBRM withHW noteSet upCCCFileHomeClaimTake 5phonecallsTake 2phonecallsTransferto AgentTake3 callsTake 4phoneCallsAnswera ChatTransfer acall to anAdjusterTake 2phoneCallsHelpanswer apeer'squestionTransfercall toUWSet upCopartFileHomeClaimTalk to aTowingCompanyTransferexposureto BearCare TeamFileAutoClaimWaivea feeProcessaPaymentReturnfromLunch ontimeBuildRapporton callUploadDec Pagefor a claimin IRE-deliveryTake aBillingcallPutsomethingpositive inthe chatGet astatementfrom aClaimantLivegenicSendactual DRPnamesinTextAnswerQuoteCallPay 3TowclaimsUse callersnametwice in acallRun TotalLossEvaluatorAssign 2AfterHoursFNOLOfferRental onAutoFNOLSendThankYou NoteProcess 5mortgagesVerifyCoverageand putnote in CCVerify andupdatephone #Answera textRecognizesomeoneinMotivosityTalk toInsuredabout PIPTake apaymentWOW acustomerSend aThankYou NoteAssign1 afterhoursFileAutoClaimRun TotalLossEvaluatorTake apaymentVerify andUpdateEmailAddressSet UpRentalTransferCall toAgentSend aThankyou noteTake 3phonecallsSend TextMessagefor ClaimRecognizea CCR inthe chatAnswer2 InfoEmailsTake a callthat waswaiting inqueueSet upCCCSayLaBambaon a callSet upCCC

Express Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send out a survey
  2. Run Total Loss Evaluator
  3. Use the word Beverage on a call
  4. Ask Drug and Alcohol Question
  5. Transfer Call to Total Loss Team
  6. Help an Agent with question
  7. Send Livegenic
  8. Process 5 Mortgages
  9. Recognize someone in BRM with HW note
  10. Set up CCC
  11. File Home Claim
  12. Take 5 phone calls
  13. Take 2 phone calls
  14. Transfer to Agent
  15. Take 3 calls
  16. Take 4 phone Calls
  17. Answer a Chat
  18. Transfer a call to an Adjuster
  19. Take 2 phone Calls
  20. Help answer a peer's question
  21. Transfer call to UW
  22. Set up Copart
  23. File Home Claim
  24. Talk to a Towing Company
  25. Transfer exposure to Bear Care Team
  26. File Auto Claim
  27. Waive a fee
  28. Process a Payment
  29. Return from Lunch on time
  30. Build Rapport on call
  31. Upload Dec Page for a claim in IR
  32. E-delivery
  33. Take a Billing call
  34. Put something positive in the chat
  35. Get a statement from a Claimant
  36. Livegenic
  37. Send actual DRP names inText
  38. Answer Quote Call
  39. Pay 3 Tow claims
  40. Use callers name twice in a call
  41. Run Total Loss Evaluator
  42. Assign 2 After Hours FNOL
  43. Offer Rental on Auto FNOL
  44. Send Thank You Note
  45. Process 5 mortgages
  46. Verify Coverage and put note in CC
  47. Verify and update phone #
  48. Answer a text
  49. Recognize someone in Motivosity
  50. Talk to Insured about PIP
  51. Take a payment
  52. WOW a customer
  53. Send a Thank You Note
  54. Assign 1 after hours
  55. File Auto Claim
  56. Run Total Loss Evaluator
  57. Take a payment
  58. Verify and Update Email Address
  59. Set Up Rental
  60. Transfer Call to Agent
  61. Send a Thank you note
  62. Take 3 phone calls
  63. Send Text Message for Claim
  64. Recognize a CCR in the chat
  65. Answer 2 Info Emails
  66. Take a call that was waiting in queue
  67. Set up CCC
  68. Say LaBamba on a call
  69. Set up CCC