Transferexposureto BearCare TeamReturnfromLunch ontimeLivegenicVerifyCoverageand putnote in CCUploadDec Pagefor a claimin IRTake 5phonecallsTake apaymentTake 3phonecallsPutsomethingpositive inthe chatVerify andupdatephone #Set upCopartRun TotalLossEvaluatorTalk to aTowingCompanySet upCCCSendThankYou NoteRun TotalLossEvaluatorSendout asurveyAssign 2AfterHoursFNOLWaivea feeAnswera textVerify andUpdateEmailAddressRecognizesomeoneinMotivosityPay 3TowclaimsRecognizea CCR inthe chatUse callersnametwice in acallTransferCall toAgentSend aThankYou NoteProcess 5MortgagesRun TotalLossEvaluatorSayLaBambaon a callSend aThankyou noteAnswerQuoteCallOfferRental onAutoFNOLTake 2phoneCallsFileAutoClaimTransferCall toTotal LossTeamHelp anAgent withquestionTransfercall toUWAsk DrugandAlcoholQuestionProcess 5mortgagesRecognizesomeone inBRM withHW noteSet upCCCAnswera ChatAssign1 afterhoursTransferto AgentSend TextMessagefor ClaimHelpanswer apeer'squestionUse thewordBeverageon a callTake aBillingcallFileHomeClaimProcessaPaymentE-deliveryTransfer acall to anAdjusterBuildRapporton callSendactual DRPnamesinTextTake 4phoneCallsSet UpRentalAnswer2 InfoEmailsSendLivegenicFileHomeClaimTake apaymentSet upCCCTalk toInsuredabout PIPTake 2phonecallsTake a callthat waswaiting inqueueTake3 callsFileAutoClaimWOW acustomerGet astatementfrom aClaimantTransferexposureto BearCare TeamReturnfromLunch ontimeLivegenicVerifyCoverageand putnote in CCUploadDec Pagefor a claimin IRTake 5phonecallsTake apaymentTake 3phonecallsPutsomethingpositive inthe chatVerify andupdatephone #Set upCopartRun TotalLossEvaluatorTalk to aTowingCompanySet upCCCSendThankYou NoteRun TotalLossEvaluatorSendout asurveyAssign 2AfterHoursFNOLWaivea feeAnswera textVerify andUpdateEmailAddressRecognizesomeoneinMotivosityPay 3TowclaimsRecognizea CCR inthe chatUse callersnametwice in acallTransferCall toAgentSend aThankYou NoteProcess 5MortgagesRun TotalLossEvaluatorSayLaBambaon a callSend aThankyou noteAnswerQuoteCallOfferRental onAutoFNOLTake 2phoneCallsFileAutoClaimTransferCall toTotal LossTeamHelp anAgent withquestionTransfercall toUWAsk DrugandAlcoholQuestionProcess 5mortgagesRecognizesomeone inBRM withHW noteSet upCCCAnswera ChatAssign1 afterhoursTransferto AgentSend TextMessagefor ClaimHelpanswer apeer'squestionUse thewordBeverageon a callTake aBillingcallFileHomeClaimProcessaPaymentE-deliveryTransfer acall to anAdjusterBuildRapporton callSendactual DRPnamesinTextTake 4phoneCallsSet UpRentalAnswer2 InfoEmailsSendLivegenicFileHomeClaimTake apaymentSet upCCCTalk toInsuredabout PIPTake 2phonecallsTake a callthat waswaiting inqueueTake3 callsFileAutoClaimWOW acustomerGet astatementfrom aClaimant

Express Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer exposure to Bear Care Team
  2. Return from Lunch on time
  3. Livegenic
  4. Verify Coverage and put note in CC
  5. Upload Dec Page for a claim in IR
  6. Take 5 phone calls
  7. Take a payment
  8. Take 3 phone calls
  9. Put something positive in the chat
  10. Verify and update phone #
  11. Set up Copart
  12. Run Total Loss Evaluator
  13. Talk to a Towing Company
  14. Set up CCC
  15. Send Thank You Note
  16. Run Total Loss Evaluator
  17. Send out a survey
  18. Assign 2 After Hours FNOL
  19. Waive a fee
  20. Answer a text
  21. Verify and Update Email Address
  22. Recognize someone in Motivosity
  23. Pay 3 Tow claims
  24. Recognize a CCR in the chat
  25. Use callers name twice in a call
  26. Transfer Call to Agent
  27. Send a Thank You Note
  28. Process 5 Mortgages
  29. Run Total Loss Evaluator
  30. Say LaBamba on a call
  31. Send a Thank you note
  32. Answer Quote Call
  33. Offer Rental on Auto FNOL
  34. Take 2 phone Calls
  35. File Auto Claim
  36. Transfer Call to Total Loss Team
  37. Help an Agent with question
  38. Transfer call to UW
  39. Ask Drug and Alcohol Question
  40. Process 5 mortgages
  41. Recognize someone in BRM with HW note
  42. Set up CCC
  43. Answer a Chat
  44. Assign 1 after hours
  45. Transfer to Agent
  46. Send Text Message for Claim
  47. Help answer a peer's question
  48. Use the word Beverage on a call
  49. Take a Billing call
  50. File Home Claim
  51. Process a Payment
  52. E-delivery
  53. Transfer a call to an Adjuster
  54. Build Rapport on call
  55. Send actual DRP names inText
  56. Take 4 phone Calls
  57. Set Up Rental
  58. Answer 2 Info Emails
  59. Send Livegenic
  60. File Home Claim
  61. Take a payment
  62. Set up CCC
  63. Talk to Insured about PIP
  64. Take 2 phone calls
  65. Take a call that was waiting in queue
  66. Take 3 calls
  67. File Auto Claim
  68. WOW a customer
  69. Get a statement from a Claimant