defaultless than2 minutesuse aac toget answersmust beverifiedBreak4.2%or lesshold time2 minutesor less10 ormoreprotectionplans0detractorsNPS39% orhigher0detractorsdefaultless than2 minutes10promotersfullyresolvedAHTless than5050-2neutralsfullyresolved5commitmentroll- offscases vscalls90% orhigherACW30secondsor less0 billableaux forweekattendance98% orbetter5 sd tohdadd-onEcof80% ormoreemailcapture90% orhigher5 sportadd-onAgentease81% orbetterissueresolved80% or morefor the week10abps ormoredefaultless than2 minutesuse aac toget answersmust beverifiedBreak4.2%or lesshold time2 minutesor less10 ormoreprotectionplans0detractorsNPS39% orhigher0detractorsdefaultless than2 minutes10promotersfullyresolvedAHTless than5050-2neutralsfullyresolved5commitmentroll- offscases vscalls90% orhigherACW30secondsor less0 billableaux forweekattendance98% orbetter5 sd tohdadd-onEcof80% ormoreemailcapture90% orhigher5 sportadd-onAgentease81% orbetterissueresolved80% or morefor the week10abps ormore

May I Exceed All Expectations!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. default less than 2 minutes
  2. use aac to get answers must be verified
  3. Break 4.2% or less
  4. hold time 2 minutes or less
  5. 10 or more protection plans
  6. 0 detractors
  7. NPS 39% or higher
  8. 0 detractors
  9. default less than 2 minutes
  10. 10 promoters fully resolved
  11. AHT less than 505
  12. 0-2 neutrals fully resolved
  13. 5 commitment roll- offs
  14. cases vs calls 90% or higher
  15. ACW 30 seconds or less
  16. 0 billable aux for week
  17. attendance 98% or better
  18. 5 sd to hd add-on
  19. Ecof 80% or more
  20. email capture 90% or higher
  21. 5 sport add-on
  22. Agent ease 81% or better
  23. issue resolved 80% or more for the week
  24. 10 abps or more