0-2neutralsfullyresolved10abps ormore0 billableaux forweekNPS39% orhigher5 sportadd-on5commitmentroll- offs10promotersfullyresolvedEcof80% ormore10 ormoreprotectionplans0detractorsattendance98% orbetteruse aac toget answersmust beverifiedAHTless than505defaultless than2 minuteshold time2 minutesor less5 sd tohdadd-on0detractorsBreak4.2%or lessAgentease81% orbetterdefaultless than2 minutesissueresolved80% or morefor the weekemailcapture90% orhigherACW30secondsor lesscases vscalls90% orhigher0-2neutralsfullyresolved10abps ormore0 billableaux forweekNPS39% orhigher5 sportadd-on5commitmentroll- offs10promotersfullyresolvedEcof80% ormore10 ormoreprotectionplans0detractorsattendance98% orbetteruse aac toget answersmust beverifiedAHTless than505defaultless than2 minuteshold time2 minutesor less5 sd tohdadd-on0detractorsBreak4.2%or lessAgentease81% orbetterdefaultless than2 minutesissueresolved80% or morefor the weekemailcapture90% orhigherACW30secondsor lesscases vscalls90% orhigher

May I Exceed All Expectations!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 0-2 neutrals fully resolved
  2. 10 abps or more
  3. 0 billable aux for week
  4. NPS 39% or higher
  5. 5 sport add-on
  6. 5 commitment roll- offs
  7. 10 promoters fully resolved
  8. Ecof 80% or more
  9. 10 or more protection plans
  10. 0 detractors
  11. attendance 98% or better
  12. use aac to get answers must be verified
  13. AHT less than 505
  14. default less than 2 minutes
  15. hold time 2 minutes or less
  16. 5 sd to hd add-on
  17. 0 detractors
  18. Break 4.2% or less
  19. Agent ease 81% or better
  20. default less than 2 minutes
  21. issue resolved 80% or more for the week
  22. email capture 90% or higher
  23. ACW 30 seconds or less
  24. cases vs calls 90% or higher