10abps ormoreissueresolved80% or morefor the weekACW30secondsor less0detractorsEcof80% ormore5 sportadd-onattendance98% orbetter5 sd tohdadd-on0detractors0 billableaux forweekNPS39% orhigheruse aac toget answersmust beverifiedcases vscalls90% orhigherhold time2 minutesor lessAHTless than505Break4.2%or lessdefaultless than2 minutesdefaultless than2 minutesAgentease81% orbetter10promotersfullyresolved0-2neutralsfullyresolvedemailcapture90% orhigher5commitmentroll- offs10 ormoreprotectionplans10abps ormoreissueresolved80% or morefor the weekACW30secondsor less0detractorsEcof80% ormore5 sportadd-onattendance98% orbetter5 sd tohdadd-on0detractors0 billableaux forweekNPS39% orhigheruse aac toget answersmust beverifiedcases vscalls90% orhigherhold time2 minutesor lessAHTless than505Break4.2%or lessdefaultless than2 minutesdefaultless than2 minutesAgentease81% orbetter10promotersfullyresolved0-2neutralsfullyresolvedemailcapture90% orhigher5commitmentroll- offs10 ormoreprotectionplans

May I Exceed All Expectations!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10 abps or more
  2. issue resolved 80% or more for the week
  3. ACW 30 seconds or less
  4. 0 detractors
  5. Ecof 80% or more
  6. 5 sport add-on
  7. attendance 98% or better
  8. 5 sd to hd add-on
  9. 0 detractors
  10. 0 billable aux for week
  11. NPS 39% or higher
  12. use aac to get answers must be verified
  13. cases vs calls 90% or higher
  14. hold time 2 minutes or less
  15. AHT less than 505
  16. Break 4.2% or less
  17. default less than 2 minutes
  18. default less than 2 minutes
  19. Agent ease 81% or better
  20. 10 promoters fully resolved
  21. 0-2 neutrals fully resolved
  22. email capture 90% or higher
  23. 5 commitment roll- offs
  24. 10 or more protection plans