5 sportadd-on0 billableaux forweekACW30secondsor less10 ormoreprotectionplans10abps ormorehold time2 minutesor lessattendance98% orbetteremailcapture90% orhighercases vscalls90% orhigher0detractorsdefaultless than2 minutesuse aac toget answersmust beverified0detractorsEcof80% ormore5commitmentroll- offs0-2neutralsfullyresolvedBreak4.2%or less5 sd tohdadd-ondefaultless than2 minutesNPS39% orhigher10promotersfullyresolvedAgentease81% orbetterAHTless than505issueresolved80% or morefor the week5 sportadd-on0 billableaux forweekACW30secondsor less10 ormoreprotectionplans10abps ormorehold time2 minutesor lessattendance98% orbetteremailcapture90% orhighercases vscalls90% orhigher0detractorsdefaultless than2 minutesuse aac toget answersmust beverified0detractorsEcof80% ormore5commitmentroll- offs0-2neutralsfullyresolvedBreak4.2%or less5 sd tohdadd-ondefaultless than2 minutesNPS39% orhigher10promotersfullyresolvedAgentease81% orbetterAHTless than505issueresolved80% or morefor the week

May I Exceed All Expectations!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 sport add-on
  2. 0 billable aux for week
  3. ACW 30 seconds or less
  4. 10 or more protection plans
  5. 10 abps or more
  6. hold time 2 minutes or less
  7. attendance 98% or better
  8. email capture 90% or higher
  9. cases vs calls 90% or higher
  10. 0 detractors
  11. default less than 2 minutes
  12. use aac to get answers must be verified
  13. 0 detractors
  14. Ecof 80% or more
  15. 5 commitment roll- offs
  16. 0-2 neutrals fully resolved
  17. Break 4.2% or less
  18. 5 sd to hd add-on
  19. default less than 2 minutes
  20. NPS 39% or higher
  21. 10 promoters fully resolved
  22. Agent ease 81% or better
  23. AHT less than 505
  24. issue resolved 80% or more for the week