10abps ormoredefaultless than2 minutesuse aac toget answersmust beverified5 sportadd-on0-2neutralsfullyresolved10promotersfullyresolved0detractorsBreak4.2%or less5commitmentroll- offsdefaultless than2 minutesNPS39% orhigher10 ormoreprotectionplans0 billableaux forweekACW30secondsor lessemailcapture90% orhigherEcof80% ormorehold time2 minutesor lessAHTless than505issueresolved80% or morefor the week0detractorsattendance98% orbettercases vscalls90% orhigherAgentease81% orbetter5 sd tohdadd-on10abps ormoredefaultless than2 minutesuse aac toget answersmust beverified5 sportadd-on0-2neutralsfullyresolved10promotersfullyresolved0detractorsBreak4.2%or less5commitmentroll- offsdefaultless than2 minutesNPS39% orhigher10 ormoreprotectionplans0 billableaux forweekACW30secondsor lessemailcapture90% orhigherEcof80% ormorehold time2 minutesor lessAHTless than505issueresolved80% or morefor the week0detractorsattendance98% orbettercases vscalls90% orhigherAgentease81% orbetter5 sd tohdadd-on

May I Exceed All Expectations!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10 abps or more
  2. default less than 2 minutes
  3. use aac to get answers must be verified
  4. 5 sport add-on
  5. 0-2 neutrals fully resolved
  6. 10 promoters fully resolved
  7. 0 detractors
  8. Break 4.2% or less
  9. 5 commitment roll- offs
  10. default less than 2 minutes
  11. NPS 39% or higher
  12. 10 or more protection plans
  13. 0 billable aux for week
  14. ACW 30 seconds or less
  15. email capture 90% or higher
  16. Ecof 80% or more
  17. hold time 2 minutes or less
  18. AHT less than 505
  19. issue resolved 80% or more for the week
  20. 0 detractors
  21. attendance 98% or better
  22. cases vs calls 90% or higher
  23. Agent ease 81% or better
  24. 5 sd to hd add-on