ACW30secondsor less10abps ormore0detractorsdefaultless than2 minutes0-2neutralsfullyresolvedAHTless than505Break4.2%or lessattendance98% orbetterdefaultless than2 minutesuse aac toget answersmust beverified0 billableaux forweek5 sd tohdadd-on5commitmentroll- offsEcof80% ormore10 ormoreprotectionplansemailcapture90% orhighercases vscalls90% orhigherNPS39% orhigher5 sportadd-onhold time2 minutesor less10promotersfullyresolvedissueresolved80% or morefor the weekAgentease81% orbetter0detractorsACW30secondsor less10abps ormore0detractorsdefaultless than2 minutes0-2neutralsfullyresolvedAHTless than505Break4.2%or lessattendance98% orbetterdefaultless than2 minutesuse aac toget answersmust beverified0 billableaux forweek5 sd tohdadd-on5commitmentroll- offsEcof80% ormore10 ormoreprotectionplansemailcapture90% orhighercases vscalls90% orhigherNPS39% orhigher5 sportadd-onhold time2 minutesor less10promotersfullyresolvedissueresolved80% or morefor the weekAgentease81% orbetter0detractors

May I Exceed All Expectations!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ACW 30 seconds or less
  2. 10 abps or more
  3. 0 detractors
  4. default less than 2 minutes
  5. 0-2 neutrals fully resolved
  6. AHT less than 505
  7. Break 4.2% or less
  8. attendance 98% or better
  9. default less than 2 minutes
  10. use aac to get answers must be verified
  11. 0 billable aux for week
  12. 5 sd to hd add-on
  13. 5 commitment roll- offs
  14. Ecof 80% or more
  15. 10 or more protection plans
  16. email capture 90% or higher
  17. cases vs calls 90% or higher
  18. NPS 39% or higher
  19. 5 sport add-on
  20. hold time 2 minutes or less
  21. 10 promoters fully resolved
  22. issue resolved 80% or more for the week
  23. Agent ease 81% or better
  24. 0 detractors