defaultless than2 minutes0 billableaux forweekdefaultless than2 minutes0detractors10promotersfullyresolvedACW30secondsor lessissueresolved80% or morefor the weekcases vscalls90% orhigherBreak4.2%or less10abps ormoreAHTless than5055 sportadd-onemailcapture90% orhigher10 ormoreprotectionplanshold time2 minutesor lessEcof80% ormoreattendance98% orbetterAgentease81% orbetterNPS39% orhigher0detractors0-2neutralsfullyresolved5 sd tohdadd-onuse aac toget answersmust beverified5commitmentroll- offsdefaultless than2 minutes0 billableaux forweekdefaultless than2 minutes0detractors10promotersfullyresolvedACW30secondsor lessissueresolved80% or morefor the weekcases vscalls90% orhigherBreak4.2%or less10abps ormoreAHTless than5055 sportadd-onemailcapture90% orhigher10 ormoreprotectionplanshold time2 minutesor lessEcof80% ormoreattendance98% orbetterAgentease81% orbetterNPS39% orhigher0detractors0-2neutralsfullyresolved5 sd tohdadd-onuse aac toget answersmust beverified5commitmentroll- offs

May I Exceed All Expectations!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. default less than 2 minutes
  2. 0 billable aux for week
  3. default less than 2 minutes
  4. 0 detractors
  5. 10 promoters fully resolved
  6. ACW 30 seconds or less
  7. issue resolved 80% or more for the week
  8. cases vs calls 90% or higher
  9. Break 4.2% or less
  10. 10 abps or more
  11. AHT less than 505
  12. 5 sport add-on
  13. email capture 90% or higher
  14. 10 or more protection plans
  15. hold time 2 minutes or less
  16. Ecof 80% or more
  17. attendance 98% or better
  18. Agent ease 81% or better
  19. NPS 39% or higher
  20. 0 detractors
  21. 0-2 neutrals fully resolved
  22. 5 sd to hd add-on
  23. use aac to get answers must be verified
  24. 5 commitment roll- offs