Ecof 80% or more Agent ease 81% or better 10 or more protection plans use aac to get answers must be verified Break 4.2% or less 0 detractors 0-2 neutrals fully resolved 5 sport add-on 5 sd to hd add-on NPS 39% or higher attendance 98% or better 10 promoters fully resolved issue resolved 80% or more for the week 5 commitment roll- offs ACW 30 seconds or less AHT less than 505 10 abps or more hold time 2 minutes or less default less than 2 minutes email capture 90% or higher 0 detractors 0 billable aux for week default less than 2 minutes cases vs calls 90% or higher Ecof 80% or more Agent ease 81% or better 10 or more protection plans use aac to get answers must be verified Break 4.2% or less 0 detractors 0-2 neutrals fully resolved 5 sport add-on 5 sd to hd add-on NPS 39% or higher attendance 98% or better 10 promoters fully resolved issue resolved 80% or more for the week 5 commitment roll- offs ACW 30 seconds or less AHT less than 505 10 abps or more hold time 2 minutes or less default less than 2 minutes email capture 90% or higher 0 detractors 0 billable aux for week default less than 2 minutes cases vs calls 90% or higher
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Ecof 80% or more
Agent ease
81% or better
10 or more protection plans
use aac to get answers
must be verified
Break 4.2% or less
0
detractors
0-2
neutrals fully resolved
5 sport add-on
5 sd to hd
add-on
NPS 39% or higher
attendance 98% or better
10
promoters
fully resolved
issue resolved 80% or more for the week
5 commitment roll- offs
ACW
30 seconds or less
AHT
less than 505
10 abps or more
hold time 2 minutes or less
default less than 2 minutes
email capture
90% or higher
0
detractors
0 billable aux for week
default less than 2 minutes
cases vs calls
90% or higher