use aac to get answers must be verified default less than 2 minutes 10 or more protection plans 5 commitment roll- offs attendance 98% or better issue resolved 80% or more for the week email capture 90% or higher ACW 30 seconds or less 0-2 neutrals fully resolved hold time 2 minutes or less 0 detractors Break 4.2% or less 0 detractors cases vs calls 90% or higher Ecof 80% or more 5 sport add-on Agent ease 81% or better 5 sd to hd add-on AHT less than 505 default less than 2 minutes 0 billable aux for week 10 promoters fully resolved 10 abps or more NPS 39% or higher use aac to get answers must be verified default less than 2 minutes 10 or more protection plans 5 commitment roll- offs attendance 98% or better issue resolved 80% or more for the week email capture 90% or higher ACW 30 seconds or less 0-2 neutrals fully resolved hold time 2 minutes or less 0 detractors Break 4.2% or less 0 detractors cases vs calls 90% or higher Ecof 80% or more 5 sport add-on Agent ease 81% or better 5 sd to hd add-on AHT less than 505 default less than 2 minutes 0 billable aux for week 10 promoters fully resolved 10 abps or more NPS 39% or higher
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
use aac to get answers
must be verified
default less than 2 minutes
10 or more protection plans
5 commitment roll- offs
attendance 98% or better
issue resolved 80% or more for the week
email capture
90% or higher
ACW
30 seconds or less
0-2
neutrals fully resolved
hold time 2 minutes or less
0
detractors
Break 4.2% or less
0
detractors
cases vs calls
90% or higher
Ecof 80% or more
5 sport add-on
Agent ease
81% or better
5 sd to hd
add-on
AHT
less than 505
default less than 2 minutes
0 billable aux for week
10
promoters
fully resolved
10 abps or more
NPS 39% or higher