Ecof80% ormoredefaultless than2 minutes5commitmentroll- offsNPS39% orhigher10abps ormoreissueresolved80% or morefor the week0 billableaux forweekattendance98% orbetterACW30secondsor less0detractorsAHTless than505use aac toget answersmust beverified5 sd tohdadd-on5 sportadd-on10 ormoreprotectionplanscases vscalls90% orhigher10promotersfullyresolveddefaultless than2 minutesAgentease81% orbetter0detractors0-2neutralsfullyresolvedemailcapture90% orhigherhold time2 minutesor lessBreak4.2%or lessEcof80% ormoredefaultless than2 minutes5commitmentroll- offsNPS39% orhigher10abps ormoreissueresolved80% or morefor the week0 billableaux forweekattendance98% orbetterACW30secondsor less0detractorsAHTless than505use aac toget answersmust beverified5 sd tohdadd-on5 sportadd-on10 ormoreprotectionplanscases vscalls90% orhigher10promotersfullyresolveddefaultless than2 minutesAgentease81% orbetter0detractors0-2neutralsfullyresolvedemailcapture90% orhigherhold time2 minutesor lessBreak4.2%or less

May I Exceed All Expectations!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ecof 80% or more
  2. default less than 2 minutes
  3. 5 commitment roll- offs
  4. NPS 39% or higher
  5. 10 abps or more
  6. issue resolved 80% or more for the week
  7. 0 billable aux for week
  8. attendance 98% or better
  9. ACW 30 seconds or less
  10. 0 detractors
  11. AHT less than 505
  12. use aac to get answers must be verified
  13. 5 sd to hd add-on
  14. 5 sport add-on
  15. 10 or more protection plans
  16. cases vs calls 90% or higher
  17. 10 promoters fully resolved
  18. default less than 2 minutes
  19. Agent ease 81% or better
  20. 0 detractors
  21. 0-2 neutrals fully resolved
  22. email capture 90% or higher
  23. hold time 2 minutes or less
  24. Break 4.2% or less