10 ormoreprotectionplanscases vscalls90% orhigherEcof80% ormoreissueresolved80% or morefor the weekdefaultless than2 minutes10abps ormorehold time2 minutesor lessAgentease81% orbetter10promotersfullyresolved5commitmentroll- offsAHTless than505defaultless than2 minutesuse aac toget answersmust beverifiedattendance98% orbetterNPS39% orhigherACW30secondsor less0 billableaux forweek0-2neutralsfullyresolved5 sd tohdadd-onemailcapture90% orhigherBreak4.2%or less0detractors5 sportadd-on0detractors10 ormoreprotectionplanscases vscalls90% orhigherEcof80% ormoreissueresolved80% or morefor the weekdefaultless than2 minutes10abps ormorehold time2 minutesor lessAgentease81% orbetter10promotersfullyresolved5commitmentroll- offsAHTless than505defaultless than2 minutesuse aac toget answersmust beverifiedattendance98% orbetterNPS39% orhigherACW30secondsor less0 billableaux forweek0-2neutralsfullyresolved5 sd tohdadd-onemailcapture90% orhigherBreak4.2%or less0detractors5 sportadd-on0detractors

May I Exceed All Expectations!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 10 or more protection plans
  2. cases vs calls 90% or higher
  3. Ecof 80% or more
  4. issue resolved 80% or more for the week
  5. default less than 2 minutes
  6. 10 abps or more
  7. hold time 2 minutes or less
  8. Agent ease 81% or better
  9. 10 promoters fully resolved
  10. 5 commitment roll- offs
  11. AHT less than 505
  12. default less than 2 minutes
  13. use aac to get answers must be verified
  14. attendance 98% or better
  15. NPS 39% or higher
  16. ACW 30 seconds or less
  17. 0 billable aux for week
  18. 0-2 neutrals fully resolved
  19. 5 sd to hd add-on
  20. email capture 90% or higher
  21. Break 4.2% or less
  22. 0 detractors
  23. 5 sport add-on
  24. 0 detractors