OfferRental onAutoFNOLAssign 2AfterHoursFNOLFindAddressfor 3 greenchecksSendTextMessageTake apaymentDiscussRenewalwithcustomerProcess 3MortgagechangesVerify andUpdateEmailAddressTeach newadjusteraboutchecks andattachmentsProcess5CorvelGet 2packagesFileHomeClaimGiveAgent infotocustomerRecognizeemployeeat BRMwith noteSend 2ThankYou NotePOAPay 5towclaimsFileAutoClaimAssign3 afterhours Set upRoadsideRecommenda DRPSent 2Thankyou cardsRecognizea CCR inthe chatPay 3TowclaimsAnswera BillingquestionHelpNanceywithprojectTake 2phonecallsUse thewordBeverageon a callHelpanswer apeer'squestionSayLaBambaon a callReturnfromLunch ontimeE-deliveryFileAutoClaimTake apaymentVerify andupdatephone #BuildRapportwithCustomerRecommendan Agent tocustomerAnswera PolicyQuestionWaivea feeTake 2phoneCallsSend TextMessagefor ClaimDiscussTotal LosswithCustomerUse theworkLaBombaAnswera ChatGive outa fruitsnackHelpcustomerinSpanishTake apaymentDeliverlunchfrom doordashLetManny inthe doorDiscussRateincrease withCustomerSendUnknowmail letter Recognizesomeonein the chatExpedite acheck thatadjusterdidn't printBuildRapportwithCustomerHelp anAdjusterwithquestionCollect2 TitlesFileHomeClaimPOAAnswerRoadsidequestionin chatPutsomethingpositive inthe chatGivecheckover 5KE-deliveryCall andAgent fora visitor inlobbyPrintattachmentforadjusterOfferRental onAutoFNOLAssign 2AfterHoursFNOLFindAddressfor 3 greenchecksSendTextMessageTake apaymentDiscussRenewalwithcustomerProcess 3MortgagechangesVerify andUpdateEmailAddressTeach newadjusteraboutchecks andattachmentsProcess5CorvelGet 2packagesFileHomeClaimGiveAgent infotocustomerRecognizeemployeeat BRMwith noteSend 2ThankYou NotePOAPay 5towclaimsFileAutoClaimAssign3 afterhours Set upRoadsideRecommenda DRPSent 2Thankyou cardsRecognizea CCR inthe chatPay 3TowclaimsAnswera BillingquestionHelpNanceywithprojectTake 2phonecallsUse thewordBeverageon a callHelpanswer apeer'squestionSayLaBambaon a callReturnfromLunch ontimeE-deliveryFileAutoClaimTake apaymentVerify andupdatephone #BuildRapportwithCustomerRecommendan Agent tocustomerAnswera PolicyQuestionWaivea feeTake 2phoneCallsSend TextMessagefor ClaimDiscussTotal LosswithCustomerUse theworkLaBombaAnswera ChatGive outa fruitsnackHelpcustomerinSpanishTake apaymentDeliverlunchfrom doordashLetManny inthe doorDiscussRateincrease withCustomerSendUnknowmail letter Recognizesomeonein the chatExpedite acheck thatadjusterdidn't printBuildRapportwithCustomerHelp anAdjusterwithquestionCollect2 TitlesFileHomeClaimPOAAnswerRoadsidequestionin chatPutsomethingpositive inthe chatGivecheckover 5KE-deliveryCall andAgent fora visitor inlobbyPrintattachmentforadjuster

BRM Reception Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer Rental on Auto FNOL
  2. Assign 2 After Hours FNOL
  3. Find Address for 3 green checks
  4. Send Text Message
  5. Take a payment
  6. Discuss Renewal with customer
  7. Process 3 Mortgage changes
  8. Verify and Update Email Address
  9. Teach new adjuster about checks and attachments
  10. Process 5 Corvel
  11. Get 2 packages
  12. File Home Claim
  13. Give Agent info to customer
  14. Recognize employee at BRM with note
  15. Send 2 Thank You Note
  16. POA
  17. Pay 5 tow claims
  18. File Auto Claim
  19. Assign 3 after hours
  20. Set up Roadside
  21. Recommend a DRP
  22. Sent 2 Thank you cards
  23. Recognize a CCR in the chat
  24. Pay 3 Tow claims
  25. Answer a Billing question
  26. Help Nancey with project
  27. Take 2 phone calls
  28. Use the word Beverage on a call
  29. Help answer a peer's question
  30. Say LaBamba on a call
  31. Return from Lunch on time
  32. E-delivery
  33. File Auto Claim
  34. Take a payment
  35. Verify and update phone #
  36. Build Rapport with Customer
  37. Recommend an Agent to customer
  38. Answer a Policy Question
  39. Waive a fee
  40. Take 2 phone Calls
  41. Send Text Message for Claim
  42. Discuss Total Loss with Customer
  43. Use the work LaBomba
  44. Answer a Chat
  45. Give out a fruit snack
  46. Help customer in Spanish
  47. Take a payment
  48. Deliver lunch from door dash
  49. Let Manny in the door
  50. Discuss Rate increase with Customer
  51. Send Unknow mail letter
  52. Recognize someone in the chat
  53. Expedite a check that adjuster didn't print
  54. Build Rapport with Customer
  55. Help an Adjuster with question
  56. Collect 2 Titles
  57. File Home Claim
  58. POA
  59. Answer Roadside question in chat
  60. Put something positive in the chat
  61. Give check over 5K
  62. E-delivery
  63. Call and Agent for a visitor in lobby
  64. Print attachment for adjuster