HelpNanceywithprojectAssign 2AfterHoursFNOLOfferRental onAutoFNOLPrintattachmentforadjusterAssign3 afterhoursFindAddressfor 3 greenchecksE-deliveryAnswerRoadsidequestionin chatRecognizeemployeeat BRMwith noteUse thewordBeverageon a callLetManny inthe doorWaivea feeDiscussRenewalwithcustomerFileHomeClaimProcess 3MortgagechangesFileHomeClaimHelp anAdjusterwithquestionDiscussRateincrease withCustomerTake 2phonecallsRecognizesomeonein the chatPOAE-deliveryReturnfromLunch ontimeBuildRapportwithCustomerAnswera ChatRecommenda DRPSayLaBambaon a call Set upRoadsideGiveAgent infotocustomerProcess5CorvelGive outa fruitsnackPOAHelpanswer apeer'squestionDiscussTotal LosswithCustomerVerify andUpdateEmailAddressTake apaymentExpedite acheck thatadjusterdidn't printUse theworkLaBombaBuildRapportwithCustomerGivecheckover 5KAnswera BillingquestionTake apaymentRecommendan Agent tocustomerRecognizea CCR inthe chatSend TextMessagefor ClaimTake 2phoneCallsFileAutoClaimCollect2 TitlesFileAutoClaimGet 2packagesPay 3TowclaimsTeach newadjusteraboutchecks andattachmentsPay 5towclaimsAnswera PolicyQuestionSendUnknowmail letter Verify andupdatephone #Deliverlunchfrom doordashHelpcustomerinSpanishPutsomethingpositive inthe chatCall andAgent fora visitor inlobbySendTextMessageTake apaymentSent 2Thankyou cardsSend 2ThankYou NoteHelpNanceywithprojectAssign 2AfterHoursFNOLOfferRental onAutoFNOLPrintattachmentforadjusterAssign3 afterhoursFindAddressfor 3 greenchecksE-deliveryAnswerRoadsidequestionin chatRecognizeemployeeat BRMwith noteUse thewordBeverageon a callLetManny inthe doorWaivea feeDiscussRenewalwithcustomerFileHomeClaimProcess 3MortgagechangesFileHomeClaimHelp anAdjusterwithquestionDiscussRateincrease withCustomerTake 2phonecallsRecognizesomeonein the chatPOAE-deliveryReturnfromLunch ontimeBuildRapportwithCustomerAnswera ChatRecommenda DRPSayLaBambaon a call Set upRoadsideGiveAgent infotocustomerProcess5CorvelGive outa fruitsnackPOAHelpanswer apeer'squestionDiscussTotal LosswithCustomerVerify andUpdateEmailAddressTake apaymentExpedite acheck thatadjusterdidn't printUse theworkLaBombaBuildRapportwithCustomerGivecheckover 5KAnswera BillingquestionTake apaymentRecommendan Agent tocustomerRecognizea CCR inthe chatSend TextMessagefor ClaimTake 2phoneCallsFileAutoClaimCollect2 TitlesFileAutoClaimGet 2packagesPay 3TowclaimsTeach newadjusteraboutchecks andattachmentsPay 5towclaimsAnswera PolicyQuestionSendUnknowmail letter Verify andupdatephone #Deliverlunchfrom doordashHelpcustomerinSpanishPutsomethingpositive inthe chatCall andAgent fora visitor inlobbySendTextMessageTake apaymentSent 2Thankyou cardsSend 2ThankYou Note

BRM Reception Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help Nancey with project
  2. Assign 2 After Hours FNOL
  3. Offer Rental on Auto FNOL
  4. Print attachment for adjuster
  5. Assign 3 after hours
  6. Find Address for 3 green checks
  7. E-delivery
  8. Answer Roadside question in chat
  9. Recognize employee at BRM with note
  10. Use the word Beverage on a call
  11. Let Manny in the door
  12. Waive a fee
  13. Discuss Renewal with customer
  14. File Home Claim
  15. Process 3 Mortgage changes
  16. File Home Claim
  17. Help an Adjuster with question
  18. Discuss Rate increase with Customer
  19. Take 2 phone calls
  20. Recognize someone in the chat
  21. POA
  22. E-delivery
  23. Return from Lunch on time
  24. Build Rapport with Customer
  25. Answer a Chat
  26. Recommend a DRP
  27. Say LaBamba on a call
  28. Set up Roadside
  29. Give Agent info to customer
  30. Process 5 Corvel
  31. Give out a fruit snack
  32. POA
  33. Help answer a peer's question
  34. Discuss Total Loss with Customer
  35. Verify and Update Email Address
  36. Take a payment
  37. Expedite a check that adjuster didn't print
  38. Use the work LaBomba
  39. Build Rapport with Customer
  40. Give check over 5K
  41. Answer a Billing question
  42. Take a payment
  43. Recommend an Agent to customer
  44. Recognize a CCR in the chat
  45. Send Text Message for Claim
  46. Take 2 phone Calls
  47. File Auto Claim
  48. Collect 2 Titles
  49. File Auto Claim
  50. Get 2 packages
  51. Pay 3 Tow claims
  52. Teach new adjuster about checks and attachments
  53. Pay 5 tow claims
  54. Answer a Policy Question
  55. Send Unknow mail letter
  56. Verify and update phone #
  57. Deliver lunch from door dash
  58. Help customer in Spanish
  59. Put something positive in the chat
  60. Call and Agent for a visitor in lobby
  61. Send Text Message
  62. Take a payment
  63. Sent 2 Thank you cards
  64. Send 2 Thank You Note