Take 2phonecallsGet 2packagesGive outa fruitsnackRecognizeemployeeat BRMwith noteProcess5CorvelRecognizesomeonein the chatRecommendan Agent tocustomerPrintattachmentforadjusterUse theworkLaBombaSend TextMessagefor ClaimOfferRental onAutoFNOL Set upRoadsidePutsomethingpositive inthe chatSent 2Thankyou cardsAnswerRoadsidequestionin chatHelpNanceywithprojectSend 2ThankYou NoteAnswera BillingquestionTake apaymentAnswera PolicyQuestionAnswera ChatDeliverlunchfrom doordashDiscussRenewalwithcustomerAssign3 afterhoursGiveAgent infotocustomerFileAutoClaimCall andAgent fora visitor inlobbyWaivea feeSendUnknowmail letter Verify andUpdateEmailAddressUse thewordBeverageon a callBuildRapportwithCustomerTake apaymentRecognizea CCR inthe chatE-deliveryCollect2 TitlesDiscussTotal LosswithCustomerVerify andupdatephone #POAProcess 3MortgagechangesHelp anAdjusterwithquestionExpedite acheck thatadjusterdidn't printBuildRapportwithCustomerTeach newadjusteraboutchecks andattachmentsPay 5towclaimsSayLaBambaon a callPOAAssign 2AfterHoursFNOLTake 2phoneCallsFileHomeClaimDiscussRateincrease withCustomerHelpcustomerinSpanishLetManny inthe doorFileHomeClaimE-deliveryRecommenda DRPFileAutoClaimPay 3TowclaimsTake apaymentReturnfromLunch ontimeHelpanswer apeer'squestionSendTextMessageFindAddressfor 3 greenchecksGivecheckover 5KTake 2phonecallsGet 2packagesGive outa fruitsnackRecognizeemployeeat BRMwith noteProcess5CorvelRecognizesomeonein the chatRecommendan Agent tocustomerPrintattachmentforadjusterUse theworkLaBombaSend TextMessagefor ClaimOfferRental onAutoFNOL Set upRoadsidePutsomethingpositive inthe chatSent 2Thankyou cardsAnswerRoadsidequestionin chatHelpNanceywithprojectSend 2ThankYou NoteAnswera BillingquestionTake apaymentAnswera PolicyQuestionAnswera ChatDeliverlunchfrom doordashDiscussRenewalwithcustomerAssign3 afterhoursGiveAgent infotocustomerFileAutoClaimCall andAgent fora visitor inlobbyWaivea feeSendUnknowmail letter Verify andUpdateEmailAddressUse thewordBeverageon a callBuildRapportwithCustomerTake apaymentRecognizea CCR inthe chatE-deliveryCollect2 TitlesDiscussTotal LosswithCustomerVerify andupdatephone #POAProcess 3MortgagechangesHelp anAdjusterwithquestionExpedite acheck thatadjusterdidn't printBuildRapportwithCustomerTeach newadjusteraboutchecks andattachmentsPay 5towclaimsSayLaBambaon a callPOAAssign 2AfterHoursFNOLTake 2phoneCallsFileHomeClaimDiscussRateincrease withCustomerHelpcustomerinSpanishLetManny inthe doorFileHomeClaimE-deliveryRecommenda DRPFileAutoClaimPay 3TowclaimsTake apaymentReturnfromLunch ontimeHelpanswer apeer'squestionSendTextMessageFindAddressfor 3 greenchecksGivecheckover 5K

BRM Reception Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take 2 phone calls
  2. Get 2 packages
  3. Give out a fruit snack
  4. Recognize employee at BRM with note
  5. Process 5 Corvel
  6. Recognize someone in the chat
  7. Recommend an Agent to customer
  8. Print attachment for adjuster
  9. Use the work LaBomba
  10. Send Text Message for Claim
  11. Offer Rental on Auto FNOL
  12. Set up Roadside
  13. Put something positive in the chat
  14. Sent 2 Thank you cards
  15. Answer Roadside question in chat
  16. Help Nancey with project
  17. Send 2 Thank You Note
  18. Answer a Billing question
  19. Take a payment
  20. Answer a Policy Question
  21. Answer a Chat
  22. Deliver lunch from door dash
  23. Discuss Renewal with customer
  24. Assign 3 after hours
  25. Give Agent info to customer
  26. File Auto Claim
  27. Call and Agent for a visitor in lobby
  28. Waive a fee
  29. Send Unknow mail letter
  30. Verify and Update Email Address
  31. Use the word Beverage on a call
  32. Build Rapport with Customer
  33. Take a payment
  34. Recognize a CCR in the chat
  35. E-delivery
  36. Collect 2 Titles
  37. Discuss Total Loss with Customer
  38. Verify and update phone #
  39. POA
  40. Process 3 Mortgage changes
  41. Help an Adjuster with question
  42. Expedite a check that adjuster didn't print
  43. Build Rapport with Customer
  44. Teach new adjuster about checks and attachments
  45. Pay 5 tow claims
  46. Say LaBamba on a call
  47. POA
  48. Assign 2 After Hours FNOL
  49. Take 2 phone Calls
  50. File Home Claim
  51. Discuss Rate increase with Customer
  52. Help customer in Spanish
  53. Let Manny in the door
  54. File Home Claim
  55. E-delivery
  56. Recommend a DRP
  57. File Auto Claim
  58. Pay 3 Tow claims
  59. Take a payment
  60. Return from Lunch on time
  61. Help answer a peer's question
  62. Send Text Message
  63. Find Address for 3 green checks
  64. Give check over 5K