AnswerRoadsidequestionin chatLetManny inthe doorBuildRapportwithCustomerTeach newadjusteraboutchecks andattachmentsBuildRapportwithCustomerAssign3 afterhoursRecognizea CCR inthe chatExpedite acheck thatadjusterdidn't printRecognizeemployeeat BRMwith noteGet 2packagesSayLaBambaon a callVerify andUpdateEmailAddressCall andAgent fora visitor inlobbyHelpcustomerinSpanishHelpanswer apeer'squestionFileAutoClaimAnswera BillingquestionTake apaymentE-deliveryAssign 2AfterHoursFNOLSendTextMessageUse thewordBeverageon a callProcess5CorvelGiveAgent infotocustomerTake apaymentRecommendan Agent tocustomerTake 2phonecallsTake 2phoneCalls Set upRoadsideReturnfromLunch ontimeSend TextMessagefor ClaimAnswera PolicyQuestionHelp anAdjusterwithquestionWaivea feePutsomethingpositive inthe chatPay 3TowclaimsRecognizesomeonein the chatSendUnknowmail letter HelpNanceywithprojectProcess 3MortgagechangesTake apaymentAnswera ChatOfferRental onAutoFNOLPOAUse theworkLaBombaSent 2Thankyou cardsDiscussTotal LosswithCustomerCollect2 TitlesDeliverlunchfrom doordashVerify andupdatephone #POASend 2ThankYou NoteGivecheckover 5KFileHomeClaimDiscussRenewalwithcustomerFileAutoClaimDiscussRateincrease withCustomerPrintattachmentforadjusterFileHomeClaimPay 5towclaimsFindAddressfor 3 greenchecksGive outa fruitsnackRecommenda DRPE-deliveryAnswerRoadsidequestionin chatLetManny inthe doorBuildRapportwithCustomerTeach newadjusteraboutchecks andattachmentsBuildRapportwithCustomerAssign3 afterhoursRecognizea CCR inthe chatExpedite acheck thatadjusterdidn't printRecognizeemployeeat BRMwith noteGet 2packagesSayLaBambaon a callVerify andUpdateEmailAddressCall andAgent fora visitor inlobbyHelpcustomerinSpanishHelpanswer apeer'squestionFileAutoClaimAnswera BillingquestionTake apaymentE-deliveryAssign 2AfterHoursFNOLSendTextMessageUse thewordBeverageon a callProcess5CorvelGiveAgent infotocustomerTake apaymentRecommendan Agent tocustomerTake 2phonecallsTake 2phoneCalls Set upRoadsideReturnfromLunch ontimeSend TextMessagefor ClaimAnswera PolicyQuestionHelp anAdjusterwithquestionWaivea feePutsomethingpositive inthe chatPay 3TowclaimsRecognizesomeonein the chatSendUnknowmail letter HelpNanceywithprojectProcess 3MortgagechangesTake apaymentAnswera ChatOfferRental onAutoFNOLPOAUse theworkLaBombaSent 2Thankyou cardsDiscussTotal LosswithCustomerCollect2 TitlesDeliverlunchfrom doordashVerify andupdatephone #POASend 2ThankYou NoteGivecheckover 5KFileHomeClaimDiscussRenewalwithcustomerFileAutoClaimDiscussRateincrease withCustomerPrintattachmentforadjusterFileHomeClaimPay 5towclaimsFindAddressfor 3 greenchecksGive outa fruitsnackRecommenda DRPE-delivery

BRM Reception Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer Roadside question in chat
  2. Let Manny in the door
  3. Build Rapport with Customer
  4. Teach new adjuster about checks and attachments
  5. Build Rapport with Customer
  6. Assign 3 after hours
  7. Recognize a CCR in the chat
  8. Expedite a check that adjuster didn't print
  9. Recognize employee at BRM with note
  10. Get 2 packages
  11. Say LaBamba on a call
  12. Verify and Update Email Address
  13. Call and Agent for a visitor in lobby
  14. Help customer in Spanish
  15. Help answer a peer's question
  16. File Auto Claim
  17. Answer a Billing question
  18. Take a payment
  19. E-delivery
  20. Assign 2 After Hours FNOL
  21. Send Text Message
  22. Use the word Beverage on a call
  23. Process 5 Corvel
  24. Give Agent info to customer
  25. Take a payment
  26. Recommend an Agent to customer
  27. Take 2 phone calls
  28. Take 2 phone Calls
  29. Set up Roadside
  30. Return from Lunch on time
  31. Send Text Message for Claim
  32. Answer a Policy Question
  33. Help an Adjuster with question
  34. Waive a fee
  35. Put something positive in the chat
  36. Pay 3 Tow claims
  37. Recognize someone in the chat
  38. Send Unknow mail letter
  39. Help Nancey with project
  40. Process 3 Mortgage changes
  41. Take a payment
  42. Answer a Chat
  43. Offer Rental on Auto FNOL
  44. POA
  45. Use the work LaBomba
  46. Sent 2 Thank you cards
  47. Discuss Total Loss with Customer
  48. Collect 2 Titles
  49. Deliver lunch from door dash
  50. Verify and update phone #
  51. POA
  52. Send 2 Thank You Note
  53. Give check over 5K
  54. File Home Claim
  55. Discuss Renewal with customer
  56. File Auto Claim
  57. Discuss Rate increase with Customer
  58. Print attachment for adjuster
  59. File Home Claim
  60. Pay 5 tow claims
  61. Find Address for 3 green checks
  62. Give out a fruit snack
  63. Recommend a DRP
  64. E-delivery