Expedite acheck thatadjusterdidn't printHelp anAdjusterwithquestionPay 5towclaimsRecognizea CCR inthe chatFileHomeClaimSent 2Thankyou cardsGive outa fruitsnackProcess5CorvelDiscussRateincrease withCustomerPOAUse thewordBeverageon a callTake 2phonecallsAnswera PolicyQuestionProcess 3MortgagechangesFileHomeClaimRecommenda DRPHelpNanceywithprojectVerify andupdatephone #PrintattachmentforadjusterFileAutoClaimVerify andUpdateEmailAddressTake apaymentOfferRental onAutoFNOLSendTextMessageRecognizesomeonein the chatAnswera BillingquestionE-deliveryRecommendan Agent tocustomerSend TextMessagefor ClaimSend 2ThankYou NoteAssign 2AfterHoursFNOLTake apaymentSendUnknowmail letter FindAddressfor 3 greenchecksAssign3 afterhoursPutsomethingpositive inthe chatAnswerRoadsidequestionin chatGivecheckover 5KHelpcustomerinSpanishGet 2packagesRecognizeemployeeat BRMwith noteBuildRapportwithCustomerE-deliverySayLaBambaon a callAnswera ChatFileAutoClaimTeach newadjusteraboutchecks andattachmentsCall andAgent fora visitor inlobbyCollect2 TitlesWaivea feeTake apaymentUse theworkLaBombaTake 2phoneCallsHelpanswer apeer'squestion Set upRoadsideGiveAgent infotocustomerLetManny inthe doorDiscussTotal LosswithCustomerPay 3TowclaimsDeliverlunchfrom doordashPOADiscussRenewalwithcustomerReturnfromLunch ontimeBuildRapportwithCustomerExpedite acheck thatadjusterdidn't printHelp anAdjusterwithquestionPay 5towclaimsRecognizea CCR inthe chatFileHomeClaimSent 2Thankyou cardsGive outa fruitsnackProcess5CorvelDiscussRateincrease withCustomerPOAUse thewordBeverageon a callTake 2phonecallsAnswera PolicyQuestionProcess 3MortgagechangesFileHomeClaimRecommenda DRPHelpNanceywithprojectVerify andupdatephone #PrintattachmentforadjusterFileAutoClaimVerify andUpdateEmailAddressTake apaymentOfferRental onAutoFNOLSendTextMessageRecognizesomeonein the chatAnswera BillingquestionE-deliveryRecommendan Agent tocustomerSend TextMessagefor ClaimSend 2ThankYou NoteAssign 2AfterHoursFNOLTake apaymentSendUnknowmail letter FindAddressfor 3 greenchecksAssign3 afterhoursPutsomethingpositive inthe chatAnswerRoadsidequestionin chatGivecheckover 5KHelpcustomerinSpanishGet 2packagesRecognizeemployeeat BRMwith noteBuildRapportwithCustomerE-deliverySayLaBambaon a callAnswera ChatFileAutoClaimTeach newadjusteraboutchecks andattachmentsCall andAgent fora visitor inlobbyCollect2 TitlesWaivea feeTake apaymentUse theworkLaBombaTake 2phoneCallsHelpanswer apeer'squestion Set upRoadsideGiveAgent infotocustomerLetManny inthe doorDiscussTotal LosswithCustomerPay 3TowclaimsDeliverlunchfrom doordashPOADiscussRenewalwithcustomerReturnfromLunch ontimeBuildRapportwithCustomer

BRM Reception Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Expedite a check that adjuster didn't print
  2. Help an Adjuster with question
  3. Pay 5 tow claims
  4. Recognize a CCR in the chat
  5. File Home Claim
  6. Sent 2 Thank you cards
  7. Give out a fruit snack
  8. Process 5 Corvel
  9. Discuss Rate increase with Customer
  10. POA
  11. Use the word Beverage on a call
  12. Take 2 phone calls
  13. Answer a Policy Question
  14. Process 3 Mortgage changes
  15. File Home Claim
  16. Recommend a DRP
  17. Help Nancey with project
  18. Verify and update phone #
  19. Print attachment for adjuster
  20. File Auto Claim
  21. Verify and Update Email Address
  22. Take a payment
  23. Offer Rental on Auto FNOL
  24. Send Text Message
  25. Recognize someone in the chat
  26. Answer a Billing question
  27. E-delivery
  28. Recommend an Agent to customer
  29. Send Text Message for Claim
  30. Send 2 Thank You Note
  31. Assign 2 After Hours FNOL
  32. Take a payment
  33. Send Unknow mail letter
  34. Find Address for 3 green checks
  35. Assign 3 after hours
  36. Put something positive in the chat
  37. Answer Roadside question in chat
  38. Give check over 5K
  39. Help customer in Spanish
  40. Get 2 packages
  41. Recognize employee at BRM with note
  42. Build Rapport with Customer
  43. E-delivery
  44. Say LaBamba on a call
  45. Answer a Chat
  46. File Auto Claim
  47. Teach new adjuster about checks and attachments
  48. Call and Agent for a visitor in lobby
  49. Collect 2 Titles
  50. Waive a fee
  51. Take a payment
  52. Use the work LaBomba
  53. Take 2 phone Calls
  54. Help answer a peer's question
  55. Set up Roadside
  56. Give Agent info to customer
  57. Let Manny in the door
  58. Discuss Total Loss with Customer
  59. Pay 3 Tow claims
  60. Deliver lunch from door dash
  61. POA
  62. Discuss Renewal with customer
  63. Return from Lunch on time
  64. Build Rapport with Customer