Answera ChatTake apaymentBuildRapportwithCustomerBuildRapportwithCustomerPOAHelpcustomerinSpanishAnswerRoadsidequestionin chatTeach newadjusteraboutchecks andattachmentsTake 2phoneCallsReturnfromLunch ontimeOfferRental onAutoFNOLUse theworkLaBombaCollect2 TitlesRecognizeemployeeat BRMwith notePay 5towclaimsE-deliverySend TextMessagefor ClaimHelpNanceywithprojectTake apaymentDiscussRateincrease withCustomerSend 2ThankYou NoteGivecheckover 5KVerify andupdatephone #Use thewordBeverageon a callAnswera BillingquestionHelpanswer apeer'squestionAssign3 afterhoursWaivea feeTake apaymentSent 2Thankyou cardsProcess5CorvelRecognizea CCR inthe chatPrintattachmentforadjusterFileHomeClaimSendTextMessageCall andAgent fora visitor inlobbyGive outa fruitsnackExpedite acheck thatadjusterdidn't printProcess 3MortgagechangesSayLaBambaon a callTake 2phonecallsE-deliveryAssign 2AfterHoursFNOLPOARecognizesomeonein the chatFileAutoClaimAnswera PolicyQuestionVerify andUpdateEmailAddressHelp anAdjusterwithquestion Set upRoadsideLetManny inthe doorRecommenda DRPDiscussRenewalwithcustomerGiveAgent infotocustomerSendUnknowmail letter Pay 3TowclaimsRecommendan Agent tocustomerGet 2packagesFindAddressfor 3 greenchecksFileHomeClaimFileAutoClaimPutsomethingpositive inthe chatDeliverlunchfrom doordashDiscussTotal LosswithCustomerAnswera ChatTake apaymentBuildRapportwithCustomerBuildRapportwithCustomerPOAHelpcustomerinSpanishAnswerRoadsidequestionin chatTeach newadjusteraboutchecks andattachmentsTake 2phoneCallsReturnfromLunch ontimeOfferRental onAutoFNOLUse theworkLaBombaCollect2 TitlesRecognizeemployeeat BRMwith notePay 5towclaimsE-deliverySend TextMessagefor ClaimHelpNanceywithprojectTake apaymentDiscussRateincrease withCustomerSend 2ThankYou NoteGivecheckover 5KVerify andupdatephone #Use thewordBeverageon a callAnswera BillingquestionHelpanswer apeer'squestionAssign3 afterhoursWaivea feeTake apaymentSent 2Thankyou cardsProcess5CorvelRecognizea CCR inthe chatPrintattachmentforadjusterFileHomeClaimSendTextMessageCall andAgent fora visitor inlobbyGive outa fruitsnackExpedite acheck thatadjusterdidn't printProcess 3MortgagechangesSayLaBambaon a callTake 2phonecallsE-deliveryAssign 2AfterHoursFNOLPOARecognizesomeonein the chatFileAutoClaimAnswera PolicyQuestionVerify andUpdateEmailAddressHelp anAdjusterwithquestion Set upRoadsideLetManny inthe doorRecommenda DRPDiscussRenewalwithcustomerGiveAgent infotocustomerSendUnknowmail letter Pay 3TowclaimsRecommendan Agent tocustomerGet 2packagesFindAddressfor 3 greenchecksFileHomeClaimFileAutoClaimPutsomethingpositive inthe chatDeliverlunchfrom doordashDiscussTotal LosswithCustomer

BRM Reception Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a Chat
  2. Take a payment
  3. Build Rapport with Customer
  4. Build Rapport with Customer
  5. POA
  6. Help customer in Spanish
  7. Answer Roadside question in chat
  8. Teach new adjuster about checks and attachments
  9. Take 2 phone Calls
  10. Return from Lunch on time
  11. Offer Rental on Auto FNOL
  12. Use the work LaBomba
  13. Collect 2 Titles
  14. Recognize employee at BRM with note
  15. Pay 5 tow claims
  16. E-delivery
  17. Send Text Message for Claim
  18. Help Nancey with project
  19. Take a payment
  20. Discuss Rate increase with Customer
  21. Send 2 Thank You Note
  22. Give check over 5K
  23. Verify and update phone #
  24. Use the word Beverage on a call
  25. Answer a Billing question
  26. Help answer a peer's question
  27. Assign 3 after hours
  28. Waive a fee
  29. Take a payment
  30. Sent 2 Thank you cards
  31. Process 5 Corvel
  32. Recognize a CCR in the chat
  33. Print attachment for adjuster
  34. File Home Claim
  35. Send Text Message
  36. Call and Agent for a visitor in lobby
  37. Give out a fruit snack
  38. Expedite a check that adjuster didn't print
  39. Process 3 Mortgage changes
  40. Say LaBamba on a call
  41. Take 2 phone calls
  42. E-delivery
  43. Assign 2 After Hours FNOL
  44. POA
  45. Recognize someone in the chat
  46. File Auto Claim
  47. Answer a Policy Question
  48. Verify and Update Email Address
  49. Help an Adjuster with question
  50. Set up Roadside
  51. Let Manny in the door
  52. Recommend a DRP
  53. Discuss Renewal with customer
  54. Give Agent info to customer
  55. Send Unknow mail letter
  56. Pay 3 Tow claims
  57. Recommend an Agent to customer
  58. Get 2 packages
  59. Find Address for 3 green checks
  60. File Home Claim
  61. File Auto Claim
  62. Put something positive in the chat
  63. Deliver lunch from door dash
  64. Discuss Total Loss with Customer