E-deliveryAnswera BillingquestionPOAWaivea feeAssign 2AfterHoursFNOLFileAutoClaimTeach newadjusteraboutchecks andattachmentsLetManny inthe doorCall andAgent fora visitor inlobbyAnswerRoadsidequestionin chatSendTextMessageDeliverlunchfrom doordashHelpcustomerinSpanishFileHomeClaimGet 2packagesVerify andupdatephone #Use thewordBeverageon a callRecognizeemployeeat BRMwith noteBuildRapportwithCustomerFindAddressfor 3 greenchecks Set upRoadsideDiscussTotal LosswithCustomerAnswera ChatTake apaymentRecommenda DRPProcess 3MortgagechangesPay 3TowclaimsPOAReturnfromLunch ontimeGive outa fruitsnackAnswera PolicyQuestionTake apaymentUse theworkLaBombaFileHomeClaimDiscussRateincrease withCustomerGiveAgent infotocustomerCollect2 TitlesRecognizesomeonein the chatRecommendan Agent tocustomerRecognizea CCR inthe chatTake 2phonecallsTake 2phoneCallsPutsomethingpositive inthe chatAssign3 afterhoursFileAutoClaimBuildRapportwithCustomerOfferRental onAutoFNOLHelp anAdjusterwithquestionHelpanswer apeer'squestionSayLaBambaon a callTake apaymentE-deliverySend TextMessagefor ClaimExpedite acheck thatadjusterdidn't printHelpNanceywithprojectGivecheckover 5KPay 5towclaimsSend 2ThankYou NoteSendUnknowmail letter Sent 2Thankyou cardsDiscussRenewalwithcustomerPrintattachmentforadjusterProcess5CorvelVerify andUpdateEmailAddressE-deliveryAnswera BillingquestionPOAWaivea feeAssign 2AfterHoursFNOLFileAutoClaimTeach newadjusteraboutchecks andattachmentsLetManny inthe doorCall andAgent fora visitor inlobbyAnswerRoadsidequestionin chatSendTextMessageDeliverlunchfrom doordashHelpcustomerinSpanishFileHomeClaimGet 2packagesVerify andupdatephone #Use thewordBeverageon a callRecognizeemployeeat BRMwith noteBuildRapportwithCustomerFindAddressfor 3 greenchecks Set upRoadsideDiscussTotal LosswithCustomerAnswera ChatTake apaymentRecommenda DRPProcess 3MortgagechangesPay 3TowclaimsPOAReturnfromLunch ontimeGive outa fruitsnackAnswera PolicyQuestionTake apaymentUse theworkLaBombaFileHomeClaimDiscussRateincrease withCustomerGiveAgent infotocustomerCollect2 TitlesRecognizesomeonein the chatRecommendan Agent tocustomerRecognizea CCR inthe chatTake 2phonecallsTake 2phoneCallsPutsomethingpositive inthe chatAssign3 afterhoursFileAutoClaimBuildRapportwithCustomerOfferRental onAutoFNOLHelp anAdjusterwithquestionHelpanswer apeer'squestionSayLaBambaon a callTake apaymentE-deliverySend TextMessagefor ClaimExpedite acheck thatadjusterdidn't printHelpNanceywithprojectGivecheckover 5KPay 5towclaimsSend 2ThankYou NoteSendUnknowmail letter Sent 2Thankyou cardsDiscussRenewalwithcustomerPrintattachmentforadjusterProcess5CorvelVerify andUpdateEmailAddress

BRM Reception Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. E-delivery
  2. Answer a Billing question
  3. POA
  4. Waive a fee
  5. Assign 2 After Hours FNOL
  6. File Auto Claim
  7. Teach new adjuster about checks and attachments
  8. Let Manny in the door
  9. Call and Agent for a visitor in lobby
  10. Answer Roadside question in chat
  11. Send Text Message
  12. Deliver lunch from door dash
  13. Help customer in Spanish
  14. File Home Claim
  15. Get 2 packages
  16. Verify and update phone #
  17. Use the word Beverage on a call
  18. Recognize employee at BRM with note
  19. Build Rapport with Customer
  20. Find Address for 3 green checks
  21. Set up Roadside
  22. Discuss Total Loss with Customer
  23. Answer a Chat
  24. Take a payment
  25. Recommend a DRP
  26. Process 3 Mortgage changes
  27. Pay 3 Tow claims
  28. POA
  29. Return from Lunch on time
  30. Give out a fruit snack
  31. Answer a Policy Question
  32. Take a payment
  33. Use the work LaBomba
  34. File Home Claim
  35. Discuss Rate increase with Customer
  36. Give Agent info to customer
  37. Collect 2 Titles
  38. Recognize someone in the chat
  39. Recommend an Agent to customer
  40. Recognize a CCR in the chat
  41. Take 2 phone calls
  42. Take 2 phone Calls
  43. Put something positive in the chat
  44. Assign 3 after hours
  45. File Auto Claim
  46. Build Rapport with Customer
  47. Offer Rental on Auto FNOL
  48. Help an Adjuster with question
  49. Help answer a peer's question
  50. Say LaBamba on a call
  51. Take a payment
  52. E-delivery
  53. Send Text Message for Claim
  54. Expedite a check that adjuster didn't print
  55. Help Nancey with project
  56. Give check over 5K
  57. Pay 5 tow claims
  58. Send 2 Thank You Note
  59. Send Unknow mail letter
  60. Sent 2 Thank you cards
  61. Discuss Renewal with customer
  62. Print attachment for adjuster
  63. Process 5 Corvel
  64. Verify and Update Email Address