Recommenda DRPDeliverlunchfrom doordashAnswera BillingquestionVerify andUpdateEmailAddressHelp anAdjusterwithquestionGive outa fruitsnackE-deliverySendTextMessageBuildRapportwithCustomerAssign3 afterhoursAnswera ChatFileHomeClaimSayLaBambaon a callAnswerRoadsidequestionin chatBuildRapportwithCustomerDiscussRateincrease withCustomerPOACollect2 TitlesPay 3TowclaimsDiscussRenewalwithcustomerAnswera PolicyQuestionTake apaymentReturnfromLunch ontimeExpedite acheck thatadjusterdidn't printRecognizesomeonein the chatHelpNanceywithprojectSend 2ThankYou NoteCall andAgent fora visitor inlobbyProcess 3MortgagechangesUse theworkLaBombaFileAutoClaimGiveAgent infotocustomerGet 2packagesE-deliveryTeach newadjusteraboutchecks andattachmentsDiscussTotal LosswithCustomerHelpcustomerinSpanishProcess5CorvelSend TextMessagefor ClaimTake 2phonecallsSendUnknowmail letter Givecheckover 5KVerify andupdatephone # Set upRoadsidePOAPutsomethingpositive inthe chatRecognizeemployeeat BRMwith noteUse thewordBeverageon a callOfferRental onAutoFNOLRecognizea CCR inthe chatPay 5towclaimsRecommendan Agent tocustomerTake apaymentHelpanswer apeer'squestionLetManny inthe doorAssign 2AfterHoursFNOLFileHomeClaimWaivea feeTake 2phoneCallsSent 2Thankyou cardsFileAutoClaimTake apaymentFindAddressfor 3 greenchecksPrintattachmentforadjusterRecommenda DRPDeliverlunchfrom doordashAnswera BillingquestionVerify andUpdateEmailAddressHelp anAdjusterwithquestionGive outa fruitsnackE-deliverySendTextMessageBuildRapportwithCustomerAssign3 afterhoursAnswera ChatFileHomeClaimSayLaBambaon a callAnswerRoadsidequestionin chatBuildRapportwithCustomerDiscussRateincrease withCustomerPOACollect2 TitlesPay 3TowclaimsDiscussRenewalwithcustomerAnswera PolicyQuestionTake apaymentReturnfromLunch ontimeExpedite acheck thatadjusterdidn't printRecognizesomeonein the chatHelpNanceywithprojectSend 2ThankYou NoteCall andAgent fora visitor inlobbyProcess 3MortgagechangesUse theworkLaBombaFileAutoClaimGiveAgent infotocustomerGet 2packagesE-deliveryTeach newadjusteraboutchecks andattachmentsDiscussTotal LosswithCustomerHelpcustomerinSpanishProcess5CorvelSend TextMessagefor ClaimTake 2phonecallsSendUnknowmail letter Givecheckover 5KVerify andupdatephone # Set upRoadsidePOAPutsomethingpositive inthe chatRecognizeemployeeat BRMwith noteUse thewordBeverageon a callOfferRental onAutoFNOLRecognizea CCR inthe chatPay 5towclaimsRecommendan Agent tocustomerTake apaymentHelpanswer apeer'squestionLetManny inthe doorAssign 2AfterHoursFNOLFileHomeClaimWaivea feeTake 2phoneCallsSent 2Thankyou cardsFileAutoClaimTake apaymentFindAddressfor 3 greenchecksPrintattachmentforadjuster

BRM Reception Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recommend a DRP
  2. Deliver lunch from door dash
  3. Answer a Billing question
  4. Verify and Update Email Address
  5. Help an Adjuster with question
  6. Give out a fruit snack
  7. E-delivery
  8. Send Text Message
  9. Build Rapport with Customer
  10. Assign 3 after hours
  11. Answer a Chat
  12. File Home Claim
  13. Say LaBamba on a call
  14. Answer Roadside question in chat
  15. Build Rapport with Customer
  16. Discuss Rate increase with Customer
  17. POA
  18. Collect 2 Titles
  19. Pay 3 Tow claims
  20. Discuss Renewal with customer
  21. Answer a Policy Question
  22. Take a payment
  23. Return from Lunch on time
  24. Expedite a check that adjuster didn't print
  25. Recognize someone in the chat
  26. Help Nancey with project
  27. Send 2 Thank You Note
  28. Call and Agent for a visitor in lobby
  29. Process 3 Mortgage changes
  30. Use the work LaBomba
  31. File Auto Claim
  32. Give Agent info to customer
  33. Get 2 packages
  34. E-delivery
  35. Teach new adjuster about checks and attachments
  36. Discuss Total Loss with Customer
  37. Help customer in Spanish
  38. Process 5 Corvel
  39. Send Text Message for Claim
  40. Take 2 phone calls
  41. Send Unknow mail letter
  42. Give check over 5K
  43. Verify and update phone #
  44. Set up Roadside
  45. POA
  46. Put something positive in the chat
  47. Recognize employee at BRM with note
  48. Use the word Beverage on a call
  49. Offer Rental on Auto FNOL
  50. Recognize a CCR in the chat
  51. Pay 5 tow claims
  52. Recommend an Agent to customer
  53. Take a payment
  54. Help answer a peer's question
  55. Let Manny in the door
  56. Assign 2 After Hours FNOL
  57. File Home Claim
  58. Waive a fee
  59. Take 2 phone Calls
  60. Sent 2 Thank you cards
  61. File Auto Claim
  62. Take a payment
  63. Find Address for 3 green checks
  64. Print attachment for adjuster