Recommenda DRPHelpcustomerinSpanishGive outa fruitsnackSendUnknowmail letter PrintattachmentforadjusterRecognizesomeonein the chatSend 2ThankYou NoteAnswera ChatAssign 2AfterHoursFNOLTake 2phoneCallsDiscussRenewalwithcustomerTake apaymentVerify andUpdateEmailAddressDeliverlunchfrom doordashVerify andupdatephone #Use theworkLaBombaFileHomeClaimTake 2phonecallsPOATeach newadjusteraboutchecks andattachmentsE-deliveryDiscussTotal LosswithCustomerHelpNanceywithprojectProcess5CorvelRecommendan Agent tocustomerBuildRapportwithCustomerGet 2packagesUse thewordBeverageon a callOfferRental onAutoFNOLLetManny inthe doorPay 3Towclaims Set upRoadsideRecognizea CCR inthe chatExpedite acheck thatadjusterdidn't printSent 2Thankyou cardsGiveAgent infotocustomerAnswera BillingquestionSend TextMessagefor ClaimSendTextMessageHelp anAdjusterwithquestionPOAFileAutoClaimProcess 3MortgagechangesSayLaBambaon a callRecognizeemployeeat BRMwith noteFindAddressfor 3 greenchecksAssign3 afterhoursPay 5towclaimsFileHomeClaimCollect2 TitlesAnswera PolicyQuestionDiscussRateincrease withCustomerReturnfromLunch ontimeAnswerRoadsidequestionin chatHelpanswer apeer'squestionPutsomethingpositive inthe chatTake apaymentBuildRapportwithCustomerCall andAgent fora visitor inlobbyE-deliveryTake apaymentFileAutoClaimGivecheckover 5KWaivea feeRecommenda DRPHelpcustomerinSpanishGive outa fruitsnackSendUnknowmail letter PrintattachmentforadjusterRecognizesomeonein the chatSend 2ThankYou NoteAnswera ChatAssign 2AfterHoursFNOLTake 2phoneCallsDiscussRenewalwithcustomerTake apaymentVerify andUpdateEmailAddressDeliverlunchfrom doordashVerify andupdatephone #Use theworkLaBombaFileHomeClaimTake 2phonecallsPOATeach newadjusteraboutchecks andattachmentsE-deliveryDiscussTotal LosswithCustomerHelpNanceywithprojectProcess5CorvelRecommendan Agent tocustomerBuildRapportwithCustomerGet 2packagesUse thewordBeverageon a callOfferRental onAutoFNOLLetManny inthe doorPay 3Towclaims Set upRoadsideRecognizea CCR inthe chatExpedite acheck thatadjusterdidn't printSent 2Thankyou cardsGiveAgent infotocustomerAnswera BillingquestionSend TextMessagefor ClaimSendTextMessageHelp anAdjusterwithquestionPOAFileAutoClaimProcess 3MortgagechangesSayLaBambaon a callRecognizeemployeeat BRMwith noteFindAddressfor 3 greenchecksAssign3 afterhoursPay 5towclaimsFileHomeClaimCollect2 TitlesAnswera PolicyQuestionDiscussRateincrease withCustomerReturnfromLunch ontimeAnswerRoadsidequestionin chatHelpanswer apeer'squestionPutsomethingpositive inthe chatTake apaymentBuildRapportwithCustomerCall andAgent fora visitor inlobbyE-deliveryTake apaymentFileAutoClaimGivecheckover 5KWaivea fee

BRM Reception Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recommend a DRP
  2. Help customer in Spanish
  3. Give out a fruit snack
  4. Send Unknow mail letter
  5. Print attachment for adjuster
  6. Recognize someone in the chat
  7. Send 2 Thank You Note
  8. Answer a Chat
  9. Assign 2 After Hours FNOL
  10. Take 2 phone Calls
  11. Discuss Renewal with customer
  12. Take a payment
  13. Verify and Update Email Address
  14. Deliver lunch from door dash
  15. Verify and update phone #
  16. Use the work LaBomba
  17. File Home Claim
  18. Take 2 phone calls
  19. POA
  20. Teach new adjuster about checks and attachments
  21. E-delivery
  22. Discuss Total Loss with Customer
  23. Help Nancey with project
  24. Process 5 Corvel
  25. Recommend an Agent to customer
  26. Build Rapport with Customer
  27. Get 2 packages
  28. Use the word Beverage on a call
  29. Offer Rental on Auto FNOL
  30. Let Manny in the door
  31. Pay 3 Tow claims
  32. Set up Roadside
  33. Recognize a CCR in the chat
  34. Expedite a check that adjuster didn't print
  35. Sent 2 Thank you cards
  36. Give Agent info to customer
  37. Answer a Billing question
  38. Send Text Message for Claim
  39. Send Text Message
  40. Help an Adjuster with question
  41. POA
  42. File Auto Claim
  43. Process 3 Mortgage changes
  44. Say LaBamba on a call
  45. Recognize employee at BRM with note
  46. Find Address for 3 green checks
  47. Assign 3 after hours
  48. Pay 5 tow claims
  49. File Home Claim
  50. Collect 2 Titles
  51. Answer a Policy Question
  52. Discuss Rate increase with Customer
  53. Return from Lunch on time
  54. Answer Roadside question in chat
  55. Help answer a peer's question
  56. Put something positive in the chat
  57. Take a payment
  58. Build Rapport with Customer
  59. Call and Agent for a visitor in lobby
  60. E-delivery
  61. Take a payment
  62. File Auto Claim
  63. Give check over 5K
  64. Waive a fee