Process 3MortgagechangesDiscussRenewalwithcustomerGivecheckover 5KFileHomeClaimE-deliveryFileHomeClaimAnswera ChatTeach newadjusteraboutchecks andattachmentsFindAddressfor 3 greenchecksWaivea feeExpedite acheck thatadjusterdidn't printTake apaymentAssign3 afterhoursHelp anAdjusterwithquestionPOATake 2phonecallsRecognizea CCR inthe chatPutsomethingpositive inthe chatVerify andUpdateEmailAddressDiscussTotal LosswithCustomerUse theworkLaBombaLetManny inthe doorTake apaymentHelpanswer apeer'squestionFileAutoClaimSendTextMessageCollect2 TitlesGive outa fruitsnackUse thewordBeverageon a callDeliverlunchfrom doordashSendUnknowmail letter Send 2ThankYou NoteAssign 2AfterHoursFNOLBuildRapportwithCustomerSent 2Thankyou cardsFileAutoClaimRecommendan Agent tocustomerReturnfromLunch ontimeHelpNanceywithprojectDiscussRateincrease withCustomerAnswera PolicyQuestionVerify andupdatephone #GiveAgent infotocustomerPOATake apaymentHelpcustomerinSpanishOfferRental onAutoFNOLE-deliveryBuildRapportwithCustomerSayLaBambaon a callGet 2packagesRecognizesomeonein the chatSend TextMessagefor ClaimPrintattachmentforadjusterPay 5towclaimsRecommenda DRPCall andAgent fora visitor inlobbyProcess5CorvelAnswerRoadsidequestionin chat Set upRoadsideAnswera BillingquestionTake 2phoneCallsRecognizeemployeeat BRMwith notePay 3TowclaimsProcess 3MortgagechangesDiscussRenewalwithcustomerGivecheckover 5KFileHomeClaimE-deliveryFileHomeClaimAnswera ChatTeach newadjusteraboutchecks andattachmentsFindAddressfor 3 greenchecksWaivea feeExpedite acheck thatadjusterdidn't printTake apaymentAssign3 afterhoursHelp anAdjusterwithquestionPOATake 2phonecallsRecognizea CCR inthe chatPutsomethingpositive inthe chatVerify andUpdateEmailAddressDiscussTotal LosswithCustomerUse theworkLaBombaLetManny inthe doorTake apaymentHelpanswer apeer'squestionFileAutoClaimSendTextMessageCollect2 TitlesGive outa fruitsnackUse thewordBeverageon a callDeliverlunchfrom doordashSendUnknowmail letter Send 2ThankYou NoteAssign 2AfterHoursFNOLBuildRapportwithCustomerSent 2Thankyou cardsFileAutoClaimRecommendan Agent tocustomerReturnfromLunch ontimeHelpNanceywithprojectDiscussRateincrease withCustomerAnswera PolicyQuestionVerify andupdatephone #GiveAgent infotocustomerPOATake apaymentHelpcustomerinSpanishOfferRental onAutoFNOLE-deliveryBuildRapportwithCustomerSayLaBambaon a callGet 2packagesRecognizesomeonein the chatSend TextMessagefor ClaimPrintattachmentforadjusterPay 5towclaimsRecommenda DRPCall andAgent fora visitor inlobbyProcess5CorvelAnswerRoadsidequestionin chat Set upRoadsideAnswera BillingquestionTake 2phoneCallsRecognizeemployeeat BRMwith notePay 3Towclaims

BRM Reception Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
  1. Process 3 Mortgage changes
  2. Discuss Renewal with customer
  3. Give check over 5K
  4. File Home Claim
  5. E-delivery
  6. File Home Claim
  7. Answer a Chat
  8. Teach new adjuster about checks and attachments
  9. Find Address for 3 green checks
  10. Waive a fee
  11. Expedite a check that adjuster didn't print
  12. Take a payment
  13. Assign 3 after hours
  14. Help an Adjuster with question
  15. POA
  16. Take 2 phone calls
  17. Recognize a CCR in the chat
  18. Put something positive in the chat
  19. Verify and Update Email Address
  20. Discuss Total Loss with Customer
  21. Use the work LaBomba
  22. Let Manny in the door
  23. Take a payment
  24. Help answer a peer's question
  25. File Auto Claim
  26. Send Text Message
  27. Collect 2 Titles
  28. Give out a fruit snack
  29. Use the word Beverage on a call
  30. Deliver lunch from door dash
  31. Send Unknow mail letter
  32. Send 2 Thank You Note
  33. Assign 2 After Hours FNOL
  34. Build Rapport with Customer
  35. Sent 2 Thank you cards
  36. File Auto Claim
  37. Recommend an Agent to customer
  38. Return from Lunch on time
  39. Help Nancey with project
  40. Discuss Rate increase with Customer
  41. Answer a Policy Question
  42. Verify and update phone #
  43. Give Agent info to customer
  44. POA
  45. Take a payment
  46. Help customer in Spanish
  47. Offer Rental on Auto FNOL
  48. E-delivery
  49. Build Rapport with Customer
  50. Say LaBamba on a call
  51. Get 2 packages
  52. Recognize someone in the chat
  53. Send Text Message for Claim
  54. Print attachment for adjuster
  55. Pay 5 tow claims
  56. Recommend a DRP
  57. Call and Agent for a visitor in lobby
  58. Process 5 Corvel
  59. Answer Roadside question in chat
  60. Set up Roadside
  61. Answer a Billing question
  62. Take 2 phone Calls
  63. Recognize employee at BRM with note
  64. Pay 3 Tow claims