Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Addressed a major concern w/ customer
2. Increased my preformance #'s
3. An Agreement was signed
4. I said Good Morning today
5. I addressed my call aheads
6. Forgot to say "Have a great day"
7. Dealt with an irate customer
8. Said "happy to help" to 5 customers
9. Made a Welcome call
10. Used a customers name on call
11. Addressed my leads
12. Had a strange call request
13. Treated a CSR with respect
14. Received a compliment of my service from a customer
15. Made 2 sales in one day
16. Stayed professional for entire shift
17. Helped a customer with a problem
18. Helped a fellow CSR
19. Remembered to keep my phone out of view of customers
20. Maintained a good voice level
21. Customer gave me a compliment
22. Handled a return professionally
23. Added a new shout out on board
24. Up-sold a customer
25. "Is there anything else" 10 times
26. Stayed calm while being yelled at by a customer
27. Congratula-ted someone
28. Participated in a team building exercise
29. Complimen-ted a fellow CSR