(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Treated a CSR with respect
Handled a return professionally
An Agreement was signed
Received a compliment of my service from a customer
Participated in a team building exercise
Had a strange call request
Dealt with an irate customer
I addressed my call aheads
Stayed calm while being yelled at by a customer
Used a customers name on call
Maintained a good voice level
Addressed my leads
Congratula-ted someone
Up-sold a customer
Added a new shout out on board
Customer gave me a compliment
Stayed professional for entire shift
Made a Welcome call
"Is there anything else" 10 times
Remembered to keep my phone out of view of customers
