(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Stayed professional for entire shift
Complimen-ted a fellow CSR
Used a customers name on call
I said Good Morning today
Customer gave me a compliment
Helped a fellow CSR
Up-sold a customer
Added a new shout out on board
An Agreement was signed
Dealt with an irate customer
Had a strange call request
Addressed my leads
Made a Welcome call
I addressed my call aheads
Made 2 sales in one day
Received a compliment of my service from a customer
Increased my preformance #'s
Handled a return professionally
Stayed calm while being yelled at by a customer
Said "happy to help" to 5 customers
Treated a CSR with respect
Maintained a good voice level
Addressed a major concern w/ customer
"Is there anything else" 10 times
Congratula-ted someone
Participated in a team building exercise
Forgot to say "Have a great day"
Helped a customer with a problem
Remembered to keep my phone out of view of customers