(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used a customers name on call
Stayed calm while being yelled at by a customer
Customer gave me a compliment
Dealt with an irate customer
Added a new shout out on board
Addressed a major concern w/ customer
Helped a fellow CSR
Maintained a good voice level
Received a compliment of my service from a customer
Stayed professional for entire shift
Up-sold a customer
Forgot to say "Have a great day"
Helped a customer with a problem
Congratula-ted someone
Participated in a team building exercise
Had a strange call request
Treated a CSR with respect
An Agreement was signed
Increased my preformance #'s
I addressed my call aheads
Addressed my leads
Remembered to keep my phone out of view of customers
