Up-soldacustomerHandled areturnprofessionallyStayedprofessionalfor entireshiftParticipatedin a teambuildingexerciseIaddressedmy callaheadsMade aWelcomecallCongratula-tedsomeoneAdded anew shoutout onboardReceived acomplimentof myservice froma customerDealt withan iratecustomerUsed acustomersname oncallAddresseda majorconcern w/customerI saidGoodMorningtodayRememberedto keep myphone out ofview ofcustomersForgot tosay "Havea greatday"Helped acustomerwith aproblemMade 2sales inone dayAnAgreementwassigned"Is thereanythingelse" 10timesStayed calmwhile beingyelled at bya customerHelpeda fellowCSRSaid"happy tohelp" to 5customersComplimen-ted a fellowCSRTreated aCSR withrespectCustomergave me acomplimentIncreasedmypreformance#'sHad astrangecallrequestMaintaineda goodvoice levelAddressedmy leadsUp-soldacustomerHandled areturnprofessionallyStayedprofessionalfor entireshiftParticipatedin a teambuildingexerciseIaddressedmy callaheadsMade aWelcomecallCongratula-tedsomeoneAdded anew shoutout onboardReceived acomplimentof myservice froma customerDealt withan iratecustomerUsed acustomersname oncallAddresseda majorconcern w/customerI saidGoodMorningtodayRememberedto keep myphone out ofview ofcustomersForgot tosay "Havea greatday"Helped acustomerwith aproblemMade 2sales inone dayAnAgreementwassigned"Is thereanythingelse" 10timesStayed calmwhile beingyelled at bya customerHelpeda fellowCSRSaid"happy tohelp" to 5customersComplimen-ted a fellowCSRTreated aCSR withrespectCustomergave me acomplimentIncreasedmypreformance#'sHad astrangecallrequestMaintaineda goodvoice levelAddressedmy leads

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Up-sold a customer
  2. Handled a return professionally
  3. Stayed professional for entire shift
  4. Participated in a team building exercise
  5. I addressed my call aheads
  6. Made a Welcome call
  7. Congratula-ted someone
  8. Added a new shout out on board
  9. Received a compliment of my service from a customer
  10. Dealt with an irate customer
  11. Used a customers name on call
  12. Addressed a major concern w/ customer
  13. I said Good Morning today
  14. Remembered to keep my phone out of view of customers
  15. Forgot to say "Have a great day"
  16. Helped a customer with a problem
  17. Made 2 sales in one day
  18. An Agreement was signed
  19. "Is there anything else" 10 times
  20. Stayed calm while being yelled at by a customer
  21. Helped a fellow CSR
  22. Said "happy to help" to 5 customers
  23. Complimen-ted a fellow CSR
  24. Treated a CSR with respect
  25. Customer gave me a compliment
  26. Increased my preformance #'s
  27. Had a strange call request
  28. Maintained a good voice level
  29. Addressed my leads