(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped a fellow CSR
Treated a CSR with respect
I said Good Morning today
Added a new shout out on board
Congratula-ted someone
Addressed my leads
Maintained a good voice level
Made a Welcome call
An Agreement was signed
Dealt with an irate customer
Addressed a major concern w/ customer
I addressed my call aheads
Had a strange call request
"Is there anything else" 10 times
Increased my preformance #'s
Customer gave me a compliment
Received a compliment of my service from a customer
Used a customers name on call
Participated in a team building exercise
Stayed professional for entire shift
Handled a return professionally
Up-sold a customer
Stayed calm while being yelled at by a customer
Helped a customer with a problem
Remembered to keep my phone out of view of customers