(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Up-sold a customer
I said Good Morning today
Increased my preformance #'s
Addressed a major concern w/ customer
Dealt with an irate customer
Helped a customer with a problem
Forgot to say "Have a great day"
An Agreement was signed
Had a strange call request
Treated a CSR with respect
Said "happy to help" to 5 customers
Remembered to keep my phone out of view of customers
Participated in a team building exercise
Made a Welcome call
Maintained a good voice level
Stayed professional for entire shift
Handled a return professionally
Stayed calm while being yelled at by a customer
Helped a fellow CSR
Received a compliment of my service from a customer