Always SayThank You& ShowAppreciationNever TreatPeople asTransactionsAlwaysListen andConfirmStandardAlwaysFollow theSunsetRuleNeverAct inIsolationExploringNeedsServiceDefectOccupationEmpoweredUnexpectedImpactfulStep Up totheMoment,Every TimeRecreationKnowledgeableResourcefulProactiveNeverPrioritizeTasks overMembersNeverLeaveSomeoneHangingNeverIgnore& AvoidWarmheartedWelcomeAlways Bethe Best Partof EachMember'sDayCloseFollowUpAuthenticInclusiveConnectedAlwaysBeat theGreetDreamsAlwaysAct asOneAlwaysBe onStageAbove&BeyondNeverOvershareNeverColdTransferNeverAssumethe NeedDiscussSolution &AddressConcernsTreat Peopleas TheyWant To BeTreatedFamilyAlways SayThank You& ShowAppreciationNever TreatPeople asTransactionsAlwaysListen andConfirmStandardAlwaysFollow theSunsetRuleNeverAct inIsolationExploringNeedsServiceDefectOccupationEmpoweredUnexpectedImpactfulStep Up totheMoment,Every TimeRecreationKnowledgeableResourcefulProactiveNeverPrioritizeTasks overMembersNeverLeaveSomeoneHangingNeverIgnore& AvoidWarmheartedWelcomeAlways Bethe Best Partof EachMember'sDayCloseFollowUpAuthenticInclusiveConnectedAlwaysBeat theGreetDreamsAlwaysAct asOneAlwaysBe onStageAbove&BeyondNeverOvershareNeverColdTransferNeverAssumethe NeedDiscussSolution &AddressConcernsTreat Peopleas TheyWant To BeTreatedFamily

Member Experience Trivia - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Always Say Thank You & Show Appreciation
  2. Never Treat People as Transactions
  3. Always Listen and Confirm
  4. Standard
  5. Always Follow the Sunset Rule
  6. Never Act in Isolation
  7. Exploring Needs
  8. Service Defect
  9. Occupation
  10. Empowered Unexpected Impactful
  11. Step Up to the Moment, Every Time
  12. Recreation
  13. Knowledgeable Resourceful Proactive
  14. Never Prioritize Tasks over Members
  15. Never Leave Someone Hanging
  16. Never Ignore & Avoid
  17. Warmhearted Welcome
  18. Always Be the Best Part of Each Member's Day
  19. Close
  20. Follow Up
  21. Authentic Inclusive Connected
  22. Always Beat the Greet
  23. Dreams
  24. Always Act as One
  25. Always Be on Stage
  26. Above & Beyond
  27. Never Overshare
  28. Never Cold Transfer
  29. Never Assume the Need
  30. Discuss Solution & Address Concerns
  31. Treat People as They Want To Be Treated
  32. Family