(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Assist is confused
translator
transfer is closed
Policy review
CPT warm transfer
Rare guideline
Caller uses random name for you
Claims question
"Consultant not trained on special lines products"
"You took money out of my account"
Nonpay cancel reinstatement
At the dealership
Homeowner's PHA
driving
Contact assist
Make customer laugh
Convoluted story to ask for simple request
Having a separate conversation in background
Explain coverages
Unlisted driver discovered
Turn customer's day around
autopay
Kids/pets in background
Sincere thank you from customer
No ready time
Mention Flo
Hold music
Disconnect note
Special lines transfer
Correct time card
<3 minute call
New car
PHA transfer
IVT
Underwriting note
Complete a CRA offer
Walk through technology issue
Acknowledge loyalty level
Snapshot fee
Refer customer to outside source (i.e. Progressive Leasing)
