CorrecttimecardIVTFlorida/Texasrenewal wentupRefer customerto outsidesource (i.e.ProgressiveLeasing)RareguidelineHaving aseparateconversationinbackgroundSnapshotteam can'tpick upHoldmusicUnderwritingnoteWalkthroughtechnologyissueMentionFloConvolutedstory to askfor simplerequestContactassistCompletea CRAofferAcknowledgeloyalty levelRenter'sPHACaller usesrandomname foryouPolicyreview"You tookmoneyout of myaccount"Unlisteddriverdiscovered<3minutecallAssist isconfusedTurncustomer'sdayaround"Consultantnot trainedon speciallinesproducts"NewcarNonpaycancelreinstatementSpeciallinestransferDisconnectnoteSincerethank youfromcustomerautopaySnapshotfeeKids/pets inbackgroundClaimsquestionExplaincoveragesdrivingCPTwarmtransferAt thedealershiptranslatorMailout aformNoreadytimePHAtransferHomeowner'sPHAtransferisclosedMakecustomerlaughCorrecttimecardIVTFlorida/Texasrenewal wentupRefer customerto outsidesource (i.e.ProgressiveLeasing)RareguidelineHaving aseparateconversationinbackgroundSnapshotteam can'tpick upHoldmusicUnderwritingnoteWalkthroughtechnologyissueMentionFloConvolutedstory to askfor simplerequestContactassistCompletea CRAofferAcknowledgeloyalty levelRenter'sPHACaller usesrandomname foryouPolicyreview"You tookmoneyout of myaccount"Unlisteddriverdiscovered<3minutecallAssist isconfusedTurncustomer'sdayaround"Consultantnot trainedon speciallinesproducts"NewcarNonpaycancelreinstatementSpeciallinestransferDisconnectnoteSincerethank youfromcustomerautopaySnapshotfeeKids/pets inbackgroundClaimsquestionExplaincoveragesdrivingCPTwarmtransferAt thedealershiptranslatorMailout aformNoreadytimePHAtransferHomeowner'sPHAtransferisclosedMakecustomerlaugh

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Correct time card
  2. IVT
  3. Florida/Texas renewal went up
  4. Refer customer to outside source (i.e. Progressive Leasing)
  5. Rare guideline
  6. Having a separate conversation in background
  7. Snapshot team can't pick up
  8. Hold music
  9. Underwriting note
  10. Walk through technology issue
  11. Mention Flo
  12. Convoluted story to ask for simple request
  13. Contact assist
  14. Complete a CRA offer
  15. Acknowledge loyalty level
  16. Renter's PHA
  17. Caller uses random name for you
  18. Policy review
  19. "You took money out of my account"
  20. Unlisted driver discovered
  21. <3 minute call
  22. Assist is confused
  23. Turn customer's day around
  24. "Consultant not trained on special lines products"
  25. New car
  26. Nonpay cancel reinstatement
  27. Special lines transfer
  28. Disconnect note
  29. Sincere thank you from customer
  30. autopay
  31. Snapshot fee
  32. Kids/pets in background
  33. Claims question
  34. Explain coverages
  35. driving
  36. CPT warm transfer
  37. At the dealership
  38. translator
  39. Mail out a form
  40. No ready time
  41. PHA transfer
  42. Homeowner's PHA
  43. transfer is closed
  44. Make customer laugh