Renter'sPHAExplaincoveragesCPTwarmtransferCompletea CRAofferSpeciallinestransferMakecustomerlaughNewcarHaving aseparateconversationinbackgroundUnlisteddriverdiscoveredSnapshotfeeMentionFloCorrecttimecardSnapshotteam can'tpick updrivingRefer customerto outsidesource (i.e.ProgressiveLeasing)Sincerethank youfromcustomerCaller usesrandomname foryouAcknowledgeloyalty levelPHAtransferAssist isconfusedtranslatortransferisclosedautopayContactassistMailout aformDisconnectnoteNonpaycancelreinstatementRareguidelineFlorida/Texasrenewal wentupTurncustomer'sdayaroundNoreadytime"Consultantnot trainedon speciallinesproducts"PolicyreviewHomeowner'sPHAClaimsquestionKids/pets inbackgroundUnderwritingnoteAt thedealershipWalkthroughtechnologyissue<3minutecallIVTHoldmusicConvolutedstory to askfor simplerequest"You tookmoneyout of myaccount"Renter'sPHAExplaincoveragesCPTwarmtransferCompletea CRAofferSpeciallinestransferMakecustomerlaughNewcarHaving aseparateconversationinbackgroundUnlisteddriverdiscoveredSnapshotfeeMentionFloCorrecttimecardSnapshotteam can'tpick updrivingRefer customerto outsidesource (i.e.ProgressiveLeasing)Sincerethank youfromcustomerCaller usesrandomname foryouAcknowledgeloyalty levelPHAtransferAssist isconfusedtranslatortransferisclosedautopayContactassistMailout aformDisconnectnoteNonpaycancelreinstatementRareguidelineFlorida/Texasrenewal wentupTurncustomer'sdayaroundNoreadytime"Consultantnot trainedon speciallinesproducts"PolicyreviewHomeowner'sPHAClaimsquestionKids/pets inbackgroundUnderwritingnoteAt thedealershipWalkthroughtechnologyissue<3minutecallIVTHoldmusicConvolutedstory to askfor simplerequest"You tookmoneyout of myaccount"

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Renter's PHA
  2. Explain coverages
  3. CPT warm transfer
  4. Complete a CRA offer
  5. Special lines transfer
  6. Make customer laugh
  7. New car
  8. Having a separate conversation in background
  9. Unlisted driver discovered
  10. Snapshot fee
  11. Mention Flo
  12. Correct time card
  13. Snapshot team can't pick up
  14. driving
  15. Refer customer to outside source (i.e. Progressive Leasing)
  16. Sincere thank you from customer
  17. Caller uses random name for you
  18. Acknowledge loyalty level
  19. PHA transfer
  20. Assist is confused
  21. translator
  22. transfer is closed
  23. autopay
  24. Contact assist
  25. Mail out a form
  26. Disconnect note
  27. Nonpay cancel reinstatement
  28. Rare guideline
  29. Florida/Texas renewal went up
  30. Turn customer's day around
  31. No ready time
  32. "Consultant not trained on special lines products"
  33. Policy review
  34. Homeowner's PHA
  35. Claims question
  36. Kids/pets in background
  37. Underwriting note
  38. At the dealership
  39. Walk through technology issue
  40. <3 minute call
  41. IVT
  42. Hold music
  43. Convoluted story to ask for simple request
  44. "You took money out of my account"