Convolutedstory to askfor simplerequestSnapshotfeeSnapshotteam can'tpick upDisconnectnoteNewcarHaving aseparateconversationinbackgroundHoldmusicPHAtransferSpeciallinestransferMentionFloUnlisteddriverdiscovereddrivingIVTHomeowner'sPHAtranslator<3minutecallNoreadytimeNonpaycancelreinstatementCPTwarmtransferFlorida/Texasrenewal wentupUnderwritingnoteAcknowledgeloyalty levelSincerethank youfromcustomerRenter'sPHAWalkthroughtechnologyissueRareguidelineExplaincoveragesAssist isconfusedKids/pets inbackgroundPolicyreviewtransferisclosed"You tookmoneyout of myaccount"Mailout aformautopay"Consultantnot trainedon speciallinesproducts"CorrecttimecardContactassistAt thedealershipRefer customerto outsidesource (i.e.ProgressiveLeasing)MakecustomerlaughClaimsquestionCaller usesrandomname foryouTurncustomer'sdayaroundCompletea CRAofferConvolutedstory to askfor simplerequestSnapshotfeeSnapshotteam can'tpick upDisconnectnoteNewcarHaving aseparateconversationinbackgroundHoldmusicPHAtransferSpeciallinestransferMentionFloUnlisteddriverdiscovereddrivingIVTHomeowner'sPHAtranslator<3minutecallNoreadytimeNonpaycancelreinstatementCPTwarmtransferFlorida/Texasrenewal wentupUnderwritingnoteAcknowledgeloyalty levelSincerethank youfromcustomerRenter'sPHAWalkthroughtechnologyissueRareguidelineExplaincoveragesAssist isconfusedKids/pets inbackgroundPolicyreviewtransferisclosed"You tookmoneyout of myaccount"Mailout aformautopay"Consultantnot trainedon speciallinesproducts"CorrecttimecardContactassistAt thedealershipRefer customerto outsidesource (i.e.ProgressiveLeasing)MakecustomerlaughClaimsquestionCaller usesrandomname foryouTurncustomer'sdayaroundCompletea CRAoffer

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Convoluted story to ask for simple request
  2. Snapshot fee
  3. Snapshot team can't pick up
  4. Disconnect note
  5. New car
  6. Having a separate conversation in background
  7. Hold music
  8. PHA transfer
  9. Special lines transfer
  10. Mention Flo
  11. Unlisted driver discovered
  12. driving
  13. IVT
  14. Homeowner's PHA
  15. translator
  16. <3 minute call
  17. No ready time
  18. Nonpay cancel reinstatement
  19. CPT warm transfer
  20. Florida/Texas renewal went up
  21. Underwriting note
  22. Acknowledge loyalty level
  23. Sincere thank you from customer
  24. Renter's PHA
  25. Walk through technology issue
  26. Rare guideline
  27. Explain coverages
  28. Assist is confused
  29. Kids/pets in background
  30. Policy review
  31. transfer is closed
  32. "You took money out of my account"
  33. Mail out a form
  34. autopay
  35. "Consultant not trained on special lines products"
  36. Correct time card
  37. Contact assist
  38. At the dealership
  39. Refer customer to outside source (i.e. Progressive Leasing)
  40. Make customer laugh
  41. Claims question
  42. Caller uses random name for you
  43. Turn customer's day around
  44. Complete a CRA offer