autopaySnapshotfeeConvolutedstory to askfor simplerequestTurncustomer'sdayaroundCaller usesrandomname foryouRefer customerto outsidesource (i.e.ProgressiveLeasing)Acknowledgeloyalty levelUnlisteddriverdiscoveredMentionFloExplaincoveragesSpeciallinestransferFlorida/Texasrenewal wentupNewcarMailout aform<3minutecalldrivingtranslatorCompletea CRAofferCorrecttimecardCPTwarmtransferClaimsquestionIVTSnapshotteam can'tpick up"Consultantnot trainedon speciallinesproducts"transferisclosedNoreadytimeAssist isconfusedRenter'sPHAHaving aseparateconversationinbackgroundKids/pets inbackgroundUnderwritingnoteDisconnectnoteHoldmusicAt thedealershipPHAtransferWalkthroughtechnologyissueSincerethank youfromcustomer"You tookmoneyout of myaccount"Homeowner'sPHAContactassistPolicyreviewMakecustomerlaughNonpaycancelreinstatementRareguidelineautopaySnapshotfeeConvolutedstory to askfor simplerequestTurncustomer'sdayaroundCaller usesrandomname foryouRefer customerto outsidesource (i.e.ProgressiveLeasing)Acknowledgeloyalty levelUnlisteddriverdiscoveredMentionFloExplaincoveragesSpeciallinestransferFlorida/Texasrenewal wentupNewcarMailout aform<3minutecalldrivingtranslatorCompletea CRAofferCorrecttimecardCPTwarmtransferClaimsquestionIVTSnapshotteam can'tpick up"Consultantnot trainedon speciallinesproducts"transferisclosedNoreadytimeAssist isconfusedRenter'sPHAHaving aseparateconversationinbackgroundKids/pets inbackgroundUnderwritingnoteDisconnectnoteHoldmusicAt thedealershipPHAtransferWalkthroughtechnologyissueSincerethank youfromcustomer"You tookmoneyout of myaccount"Homeowner'sPHAContactassistPolicyreviewMakecustomerlaughNonpaycancelreinstatementRareguideline

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. autopay
  2. Snapshot fee
  3. Convoluted story to ask for simple request
  4. Turn customer's day around
  5. Caller uses random name for you
  6. Refer customer to outside source (i.e. Progressive Leasing)
  7. Acknowledge loyalty level
  8. Unlisted driver discovered
  9. Mention Flo
  10. Explain coverages
  11. Special lines transfer
  12. Florida/Texas renewal went up
  13. New car
  14. Mail out a form
  15. <3 minute call
  16. driving
  17. translator
  18. Complete a CRA offer
  19. Correct time card
  20. CPT warm transfer
  21. Claims question
  22. IVT
  23. Snapshot team can't pick up
  24. "Consultant not trained on special lines products"
  25. transfer is closed
  26. No ready time
  27. Assist is confused
  28. Renter's PHA
  29. Having a separate conversation in background
  30. Kids/pets in background
  31. Underwriting note
  32. Disconnect note
  33. Hold music
  34. At the dealership
  35. PHA transfer
  36. Walk through technology issue
  37. Sincere thank you from customer
  38. "You took money out of my account"
  39. Homeowner's PHA
  40. Contact assist
  41. Policy review
  42. Make customer laugh
  43. Nonpay cancel reinstatement
  44. Rare guideline