Florida/Texasrenewal wentupdrivingIVTRareguidelinePolicyreviewRefer customerto outsidesource (i.e.ProgressiveLeasing)Having aseparateconversationinbackground"You tookmoneyout of myaccount"CorrecttimecardNoreadytimeCPTwarmtransferUnderwritingnoteSnapshotfeeNonpaycancelreinstatementPHAtransferSnapshotteam can'tpick upExplaincoveragesAt thedealershipMailout aformNewcartranslatorUnlisteddriverdiscoveredConvolutedstory to askfor simplerequestMentionFloCaller usesrandomname foryouKids/pets inbackgroundautopaySincerethank youfromcustomerAcknowledgeloyalty levelContactassistMakecustomerlaugh<3minutecalltransferisclosedDisconnectnoteClaimsquestion"Consultantnot trainedon speciallinesproducts"Assist isconfusedRenter'sPHACompletea CRAofferHoldmusicHomeowner'sPHASpeciallinestransferTurncustomer'sdayaroundWalkthroughtechnologyissueFlorida/Texasrenewal wentupdrivingIVTRareguidelinePolicyreviewRefer customerto outsidesource (i.e.ProgressiveLeasing)Having aseparateconversationinbackground"You tookmoneyout of myaccount"CorrecttimecardNoreadytimeCPTwarmtransferUnderwritingnoteSnapshotfeeNonpaycancelreinstatementPHAtransferSnapshotteam can'tpick upExplaincoveragesAt thedealershipMailout aformNewcartranslatorUnlisteddriverdiscoveredConvolutedstory to askfor simplerequestMentionFloCaller usesrandomname foryouKids/pets inbackgroundautopaySincerethank youfromcustomerAcknowledgeloyalty levelContactassistMakecustomerlaugh<3minutecalltransferisclosedDisconnectnoteClaimsquestion"Consultantnot trainedon speciallinesproducts"Assist isconfusedRenter'sPHACompletea CRAofferHoldmusicHomeowner'sPHASpeciallinestransferTurncustomer'sdayaroundWalkthroughtechnologyissue

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Florida/Texas renewal went up
  2. driving
  3. IVT
  4. Rare guideline
  5. Policy review
  6. Refer customer to outside source (i.e. Progressive Leasing)
  7. Having a separate conversation in background
  8. "You took money out of my account"
  9. Correct time card
  10. No ready time
  11. CPT warm transfer
  12. Underwriting note
  13. Snapshot fee
  14. Nonpay cancel reinstatement
  15. PHA transfer
  16. Snapshot team can't pick up
  17. Explain coverages
  18. At the dealership
  19. Mail out a form
  20. New car
  21. translator
  22. Unlisted driver discovered
  23. Convoluted story to ask for simple request
  24. Mention Flo
  25. Caller uses random name for you
  26. Kids/pets in background
  27. autopay
  28. Sincere thank you from customer
  29. Acknowledge loyalty level
  30. Contact assist
  31. Make customer laugh
  32. <3 minute call
  33. transfer is closed
  34. Disconnect note
  35. Claims question
  36. "Consultant not trained on special lines products"
  37. Assist is confused
  38. Renter's PHA
  39. Complete a CRA offer
  40. Hold music
  41. Homeowner's PHA
  42. Special lines transfer
  43. Turn customer's day around
  44. Walk through technology issue