Convolutedstory to askfor simplerequestMentionFloPHAtransferMakecustomerlaughtransferisclosed"You tookmoneyout of myaccount"autopayRareguidelinedrivingFlorida/Texasrenewal wentupMailout aform"Consultantnot trainedon speciallinesproducts"Turncustomer'sdayaroundRenter'sPHACorrecttimecardUnlisteddriverdiscoveredKids/pets inbackgroundExplaincoveragesSnapshotteam can'tpick upDisconnectnoteHomeowner'sPHASpeciallinestransferCaller usesrandomname foryouClaimsquestionAt thedealershipHoldmusicNoreadytimeAssist isconfusedIVTUnderwritingnoteSincerethank youfromcustomertranslatorCPTwarmtransfer<3minutecallNonpaycancelreinstatementContactassistAcknowledgeloyalty levelSnapshotfeePolicyreviewRefer customerto outsidesource (i.e.ProgressiveLeasing)WalkthroughtechnologyissueCompletea CRAofferNewcarHaving aseparateconversationinbackgroundConvolutedstory to askfor simplerequestMentionFloPHAtransferMakecustomerlaughtransferisclosed"You tookmoneyout of myaccount"autopayRareguidelinedrivingFlorida/Texasrenewal wentupMailout aform"Consultantnot trainedon speciallinesproducts"Turncustomer'sdayaroundRenter'sPHACorrecttimecardUnlisteddriverdiscoveredKids/pets inbackgroundExplaincoveragesSnapshotteam can'tpick upDisconnectnoteHomeowner'sPHASpeciallinestransferCaller usesrandomname foryouClaimsquestionAt thedealershipHoldmusicNoreadytimeAssist isconfusedIVTUnderwritingnoteSincerethank youfromcustomertranslatorCPTwarmtransfer<3minutecallNonpaycancelreinstatementContactassistAcknowledgeloyalty levelSnapshotfeePolicyreviewRefer customerto outsidesource (i.e.ProgressiveLeasing)WalkthroughtechnologyissueCompletea CRAofferNewcarHaving aseparateconversationinbackground

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Convoluted story to ask for simple request
  2. Mention Flo
  3. PHA transfer
  4. Make customer laugh
  5. transfer is closed
  6. "You took money out of my account"
  7. autopay
  8. Rare guideline
  9. driving
  10. Florida/Texas renewal went up
  11. Mail out a form
  12. "Consultant not trained on special lines products"
  13. Turn customer's day around
  14. Renter's PHA
  15. Correct time card
  16. Unlisted driver discovered
  17. Kids/pets in background
  18. Explain coverages
  19. Snapshot team can't pick up
  20. Disconnect note
  21. Homeowner's PHA
  22. Special lines transfer
  23. Caller uses random name for you
  24. Claims question
  25. At the dealership
  26. Hold music
  27. No ready time
  28. Assist is confused
  29. IVT
  30. Underwriting note
  31. Sincere thank you from customer
  32. translator
  33. CPT warm transfer
  34. <3 minute call
  35. Nonpay cancel reinstatement
  36. Contact assist
  37. Acknowledge loyalty level
  38. Snapshot fee
  39. Policy review
  40. Refer customer to outside source (i.e. Progressive Leasing)
  41. Walk through technology issue
  42. Complete a CRA offer
  43. New car
  44. Having a separate conversation in background