NewcarCorrecttimecardMailout aformTurncustomer'sdayaroundContactassistCaller usesrandomname foryouClaimsquestion"Consultantnot trainedon speciallinesproducts"DisconnectnoteautopaySincerethank youfromcustomerHaving aseparateconversationinbackgroundExplaincoveragesdrivingCPTwarmtransferUnlisteddriverdiscoveredWalkthroughtechnologyissueMentionFloCompletea CRAoffertransferisclosedHomeowner'sPHANonpaycancelreinstatementPHAtransferConvolutedstory to askfor simplerequestRareguidelineAt thedealershipIVTAcknowledgeloyalty levelKids/pets inbackgroundtranslatorNoreadytimeHoldmusicUnderwritingnote"You tookmoneyout of myaccount"Florida/Texasrenewal wentupMakecustomerlaughSnapshotfeeSpeciallinestransferPolicyreviewRefer customerto outsidesource (i.e.ProgressiveLeasing)Assist isconfusedSnapshotteam can'tpick upRenter'sPHA<3minutecallNewcarCorrecttimecardMailout aformTurncustomer'sdayaroundContactassistCaller usesrandomname foryouClaimsquestion"Consultantnot trainedon speciallinesproducts"DisconnectnoteautopaySincerethank youfromcustomerHaving aseparateconversationinbackgroundExplaincoveragesdrivingCPTwarmtransferUnlisteddriverdiscoveredWalkthroughtechnologyissueMentionFloCompletea CRAoffertransferisclosedHomeowner'sPHANonpaycancelreinstatementPHAtransferConvolutedstory to askfor simplerequestRareguidelineAt thedealershipIVTAcknowledgeloyalty levelKids/pets inbackgroundtranslatorNoreadytimeHoldmusicUnderwritingnote"You tookmoneyout of myaccount"Florida/Texasrenewal wentupMakecustomerlaughSnapshotfeeSpeciallinestransferPolicyreviewRefer customerto outsidesource (i.e.ProgressiveLeasing)Assist isconfusedSnapshotteam can'tpick upRenter'sPHA<3minutecall

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New car
  2. Correct time card
  3. Mail out a form
  4. Turn customer's day around
  5. Contact assist
  6. Caller uses random name for you
  7. Claims question
  8. "Consultant not trained on special lines products"
  9. Disconnect note
  10. autopay
  11. Sincere thank you from customer
  12. Having a separate conversation in background
  13. Explain coverages
  14. driving
  15. CPT warm transfer
  16. Unlisted driver discovered
  17. Walk through technology issue
  18. Mention Flo
  19. Complete a CRA offer
  20. transfer is closed
  21. Homeowner's PHA
  22. Nonpay cancel reinstatement
  23. PHA transfer
  24. Convoluted story to ask for simple request
  25. Rare guideline
  26. At the dealership
  27. IVT
  28. Acknowledge loyalty level
  29. Kids/pets in background
  30. translator
  31. No ready time
  32. Hold music
  33. Underwriting note
  34. "You took money out of my account"
  35. Florida/Texas renewal went up
  36. Make customer laugh
  37. Snapshot fee
  38. Special lines transfer
  39. Policy review
  40. Refer customer to outside source (i.e. Progressive Leasing)
  41. Assist is confused
  42. Snapshot team can't pick up
  43. Renter's PHA
  44. <3 minute call