autopayNewcarHaving aseparateconversationinbackgroundNonpaycancelreinstatementMailout aformAcknowledgeloyalty levelFlorida/Texasrenewal wentupDisconnectnoteAt thedealershipClaimsquestionSnapshotteam can'tpick uptransferisclosedContactassistIVTWalkthroughtechnologyissueAssist isconfusedSnapshotfeeRareguidelineSpeciallinestransferMakecustomerlaughHomeowner'sPHACaller usesrandomname foryouPolicyreviewUnlisteddriverdiscovered<3minutecallKids/pets inbackgroundExplaincoveragesHoldmusicCompletea CRAoffer"Consultantnot trainedon speciallinesproducts"drivingtranslatorTurncustomer'sdayaroundCPTwarmtransferNoreadytimeUnderwritingnoteConvolutedstory to askfor simplerequestPHAtransferMentionFloRefer customerto outsidesource (i.e.ProgressiveLeasing)"You tookmoneyout of myaccount"Sincerethank youfromcustomerRenter'sPHACorrecttimecardautopayNewcarHaving aseparateconversationinbackgroundNonpaycancelreinstatementMailout aformAcknowledgeloyalty levelFlorida/Texasrenewal wentupDisconnectnoteAt thedealershipClaimsquestionSnapshotteam can'tpick uptransferisclosedContactassistIVTWalkthroughtechnologyissueAssist isconfusedSnapshotfeeRareguidelineSpeciallinestransferMakecustomerlaughHomeowner'sPHACaller usesrandomname foryouPolicyreviewUnlisteddriverdiscovered<3minutecallKids/pets inbackgroundExplaincoveragesHoldmusicCompletea CRAoffer"Consultantnot trainedon speciallinesproducts"drivingtranslatorTurncustomer'sdayaroundCPTwarmtransferNoreadytimeUnderwritingnoteConvolutedstory to askfor simplerequestPHAtransferMentionFloRefer customerto outsidesource (i.e.ProgressiveLeasing)"You tookmoneyout of myaccount"Sincerethank youfromcustomerRenter'sPHACorrecttimecard

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. autopay
  2. New car
  3. Having a separate conversation in background
  4. Nonpay cancel reinstatement
  5. Mail out a form
  6. Acknowledge loyalty level
  7. Florida/Texas renewal went up
  8. Disconnect note
  9. At the dealership
  10. Claims question
  11. Snapshot team can't pick up
  12. transfer is closed
  13. Contact assist
  14. IVT
  15. Walk through technology issue
  16. Assist is confused
  17. Snapshot fee
  18. Rare guideline
  19. Special lines transfer
  20. Make customer laugh
  21. Homeowner's PHA
  22. Caller uses random name for you
  23. Policy review
  24. Unlisted driver discovered
  25. <3 minute call
  26. Kids/pets in background
  27. Explain coverages
  28. Hold music
  29. Complete a CRA offer
  30. "Consultant not trained on special lines products"
  31. driving
  32. translator
  33. Turn customer's day around
  34. CPT warm transfer
  35. No ready time
  36. Underwriting note
  37. Convoluted story to ask for simple request
  38. PHA transfer
  39. Mention Flo
  40. Refer customer to outside source (i.e. Progressive Leasing)
  41. "You took money out of my account"
  42. Sincere thank you from customer
  43. Renter's PHA
  44. Correct time card