IVTNonpaycancelreinstatementPHAtransferHaving aseparateconversationinbackgroundContactassistTurncustomer'sdayaroundFlorida/Texasrenewal wentupNoreadytimeCorrecttimecardCaller usesrandomname foryouHoldmusicNewcarRefer customerto outsidesource (i.e.ProgressiveLeasing)Snapshotfee"Consultantnot trainedon speciallinesproducts"Kids/pets inbackground"You tookmoneyout of myaccount"PolicyreviewdrivingAcknowledgeloyalty levelAssist isconfusedCompletea CRAofferDisconnectnoteAt thedealershipRenter'sPHAtranslatorSincerethank youfromcustomer<3minutecallautopayMailout aformMakecustomerlaughConvolutedstory to askfor simplerequestClaimsquestiontransferisclosedWalkthroughtechnologyissueHomeowner'sPHACPTwarmtransferUnlisteddriverdiscoveredExplaincoveragesMentionFloSnapshotteam can'tpick upSpeciallinestransferUnderwritingnoteRareguidelineIVTNonpaycancelreinstatementPHAtransferHaving aseparateconversationinbackgroundContactassistTurncustomer'sdayaroundFlorida/Texasrenewal wentupNoreadytimeCorrecttimecardCaller usesrandomname foryouHoldmusicNewcarRefer customerto outsidesource (i.e.ProgressiveLeasing)Snapshotfee"Consultantnot trainedon speciallinesproducts"Kids/pets inbackground"You tookmoneyout of myaccount"PolicyreviewdrivingAcknowledgeloyalty levelAssist isconfusedCompletea CRAofferDisconnectnoteAt thedealershipRenter'sPHAtranslatorSincerethank youfromcustomer<3minutecallautopayMailout aformMakecustomerlaughConvolutedstory to askfor simplerequestClaimsquestiontransferisclosedWalkthroughtechnologyissueHomeowner'sPHACPTwarmtransferUnlisteddriverdiscoveredExplaincoveragesMentionFloSnapshotteam can'tpick upSpeciallinestransferUnderwritingnoteRareguideline

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
  1. IVT
  2. Nonpay cancel reinstatement
  3. PHA transfer
  4. Having a separate conversation in background
  5. Contact assist
  6. Turn customer's day around
  7. Florida/Texas renewal went up
  8. No ready time
  9. Correct time card
  10. Caller uses random name for you
  11. Hold music
  12. New car
  13. Refer customer to outside source (i.e. Progressive Leasing)
  14. Snapshot fee
  15. "Consultant not trained on special lines products"
  16. Kids/pets in background
  17. "You took money out of my account"
  18. Policy review
  19. driving
  20. Acknowledge loyalty level
  21. Assist is confused
  22. Complete a CRA offer
  23. Disconnect note
  24. At the dealership
  25. Renter's PHA
  26. translator
  27. Sincere thank you from customer
  28. <3 minute call
  29. autopay
  30. Mail out a form
  31. Make customer laugh
  32. Convoluted story to ask for simple request
  33. Claims question
  34. transfer is closed
  35. Walk through technology issue
  36. Homeowner's PHA
  37. CPT warm transfer
  38. Unlisted driver discovered
  39. Explain coverages
  40. Mention Flo
  41. Snapshot team can't pick up
  42. Special lines transfer
  43. Underwriting note
  44. Rare guideline