Caller usesrandomname foryouKids/pets inbackgroundRefer customerto outsidesource (i.e.ProgressiveLeasing)transferisclosedContactassistAcknowledgeloyalty levelDisconnectnoteCPTwarmtransferPolicyreviewRenter'sPHAAt thedealershipMailout aformClaimsquestionUnlisteddriverdiscoveredSincerethank youfromcustomerMentionFloNoreadytimeUnderwritingnoteWalkthroughtechnologyissueAssist isconfusedtranslatorNonpaycancelreinstatementCompletea CRAofferFlorida/Texasrenewal wentupSnapshotteam can'tpick upConvolutedstory to askfor simplerequestExplaincoveragesSnapshotfeeCorrecttimecarddrivingautopayHaving aseparateconversationinbackgroundIVTMakecustomerlaughPHAtransferSpeciallinestransfer"Consultantnot trainedon speciallinesproducts"Rareguideline"You tookmoneyout of myaccount"NewcarHoldmusic<3minutecallTurncustomer'sdayaroundHomeowner'sPHACaller usesrandomname foryouKids/pets inbackgroundRefer customerto outsidesource (i.e.ProgressiveLeasing)transferisclosedContactassistAcknowledgeloyalty levelDisconnectnoteCPTwarmtransferPolicyreviewRenter'sPHAAt thedealershipMailout aformClaimsquestionUnlisteddriverdiscoveredSincerethank youfromcustomerMentionFloNoreadytimeUnderwritingnoteWalkthroughtechnologyissueAssist isconfusedtranslatorNonpaycancelreinstatementCompletea CRAofferFlorida/Texasrenewal wentupSnapshotteam can'tpick upConvolutedstory to askfor simplerequestExplaincoveragesSnapshotfeeCorrecttimecarddrivingautopayHaving aseparateconversationinbackgroundIVTMakecustomerlaughPHAtransferSpeciallinestransfer"Consultantnot trainedon speciallinesproducts"Rareguideline"You tookmoneyout of myaccount"NewcarHoldmusic<3minutecallTurncustomer'sdayaroundHomeowner'sPHA

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller uses random name for you
  2. Kids/pets in background
  3. Refer customer to outside source (i.e. Progressive Leasing)
  4. transfer is closed
  5. Contact assist
  6. Acknowledge loyalty level
  7. Disconnect note
  8. CPT warm transfer
  9. Policy review
  10. Renter's PHA
  11. At the dealership
  12. Mail out a form
  13. Claims question
  14. Unlisted driver discovered
  15. Sincere thank you from customer
  16. Mention Flo
  17. No ready time
  18. Underwriting note
  19. Walk through technology issue
  20. Assist is confused
  21. translator
  22. Nonpay cancel reinstatement
  23. Complete a CRA offer
  24. Florida/Texas renewal went up
  25. Snapshot team can't pick up
  26. Convoluted story to ask for simple request
  27. Explain coverages
  28. Snapshot fee
  29. Correct time card
  30. driving
  31. autopay
  32. Having a separate conversation in background
  33. IVT
  34. Make customer laugh
  35. PHA transfer
  36. Special lines transfer
  37. "Consultant not trained on special lines products"
  38. Rare guideline
  39. "You took money out of my account"
  40. New car
  41. Hold music
  42. <3 minute call
  43. Turn customer's day around
  44. Homeowner's PHA