(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Having a separate conversation in background
Address update
Explain coverages
Policy review
CPT warm transfer
Refer customer to outside source (i.e. Progressive Leasing)
Caller uses random name for you
Mention Flo/Dr.Rick
Sincere thank you from customer
translator
<3 minute call
Convoluted story to ask for simple request
Florida/Texas renewal went up
Contact assist
IVT transfer
autopay
transfer is closed
Claims question
Correct time card
Assist is confused
Acknowledge loyalty level
Special lines transfer
No ready time
Billing breakdown
Snapshot team can't pick up
Mail out a form
Set up OLS
Unlisted driver discovered
Currently at the dealership
Hold music
Disconnect note
"Consultant not trained on special lines products"
