Having aseparateconversationinbackgroundSet upOLSAddressupdateRenter'sPHAtransferAssist isconfusedMailout aform<3minutecallCustomerrenews(AFR)Convolutedstory to askfor simplerequesttranslatorTurncustomer'sdayaroundCompletea CRAofferNoreadytimeBillingbreakdowndrivingMakecustomerlaughMentionFlo/Dr.Rick"Consultantnot trainedon speciallinesproducts"PolicyreviewautopayFlorida/Texasrenewal wentupAcknowledgeloyalty levelCaller usesrandomname foryoutransferisclosedUnlisteddriverdiscoveredUnderwritingnoteHoldmusicContactassistSincerethank youfromcustomerSnapshotteam can'tpick upExplaincoveragesCPTwarmtransferDisconnectnoteSpeciallinestransferNonpaymentcancelreinstatementRefer customerto outsidesource (i.e.ProgressiveLeasing)SnapshotfeeRareguidelineNewcarClaimsquestionCurrentlyat thedealershipIVTtransferHomeowner'sPHA transferCorrecttimecardHaving aseparateconversationinbackgroundSet upOLSAddressupdateRenter'sPHAtransferAssist isconfusedMailout aform<3minutecallCustomerrenews(AFR)Convolutedstory to askfor simplerequesttranslatorTurncustomer'sdayaroundCompletea CRAofferNoreadytimeBillingbreakdowndrivingMakecustomerlaughMentionFlo/Dr.Rick"Consultantnot trainedon speciallinesproducts"PolicyreviewautopayFlorida/Texasrenewal wentupAcknowledgeloyalty levelCaller usesrandomname foryoutransferisclosedUnlisteddriverdiscoveredUnderwritingnoteHoldmusicContactassistSincerethank youfromcustomerSnapshotteam can'tpick upExplaincoveragesCPTwarmtransferDisconnectnoteSpeciallinestransferNonpaymentcancelreinstatementRefer customerto outsidesource (i.e.ProgressiveLeasing)SnapshotfeeRareguidelineNewcarClaimsquestionCurrentlyat thedealershipIVTtransferHomeowner'sPHA transferCorrecttimecard

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Having a separate conversation in background
  2. Set up OLS
  3. Address update
  4. Renter's PHA transfer
  5. Assist is confused
  6. Mail out a form
  7. <3 minute call
  8. Customer renews (AFR)
  9. Convoluted story to ask for simple request
  10. translator
  11. Turn customer's day around
  12. Complete a CRA offer
  13. No ready time
  14. Billing breakdown
  15. driving
  16. Make customer laugh
  17. Mention Flo/Dr.Rick
  18. "Consultant not trained on special lines products"
  19. Policy review
  20. autopay
  21. Florida/Texas renewal went up
  22. Acknowledge loyalty level
  23. Caller uses random name for you
  24. transfer is closed
  25. Unlisted driver discovered
  26. Underwriting note
  27. Hold music
  28. Contact assist
  29. Sincere thank you from customer
  30. Snapshot team can't pick up
  31. Explain coverages
  32. CPT warm transfer
  33. Disconnect note
  34. Special lines transfer
  35. Nonpayment cancel reinstatement
  36. Refer customer to outside source (i.e. Progressive Leasing)
  37. Snapshot fee
  38. Rare guideline
  39. New car
  40. Claims question
  41. Currently at the dealership
  42. IVT transfer
  43. Homeowner's PHA transfer
  44. Correct time card