Caller usesrandomname foryouHoldmusicNoreadytimeRenter'sPHAtransfer"Consultantnot trainedon speciallinesproducts"MentionFlo/Dr.RickSpeciallinestransferMakecustomerlaughClaimsquestionNewcarContactassist<3minutecallSnapshotfeeAssist isconfusedIVTtransferAcknowledgeloyalty levelConvolutedstory to askfor simplerequestCompletea CRAofferCorrecttimecardDisconnectnoteExplaincoveragesUnderwritingnotePolicyreviewAddressupdateTurncustomer'sdayaroundSnapshotteam can'tpick uptransferisclosedCPTwarmtransferHaving aseparateconversationinbackgroundHomeowner'sPHA transferRareguidelineCurrentlyat thedealershipMailout aformNonpaymentcancelreinstatementUnlisteddriverdiscoveredBillingbreakdowntranslatorautopaydrivingFlorida/Texasrenewal wentupRefer customerto outsidesource (i.e.ProgressiveLeasing)Sincerethank youfromcustomerSet upOLSCustomerrenews(AFR)Caller usesrandomname foryouHoldmusicNoreadytimeRenter'sPHAtransfer"Consultantnot trainedon speciallinesproducts"MentionFlo/Dr.RickSpeciallinestransferMakecustomerlaughClaimsquestionNewcarContactassist<3minutecallSnapshotfeeAssist isconfusedIVTtransferAcknowledgeloyalty levelConvolutedstory to askfor simplerequestCompletea CRAofferCorrecttimecardDisconnectnoteExplaincoveragesUnderwritingnotePolicyreviewAddressupdateTurncustomer'sdayaroundSnapshotteam can'tpick uptransferisclosedCPTwarmtransferHaving aseparateconversationinbackgroundHomeowner'sPHA transferRareguidelineCurrentlyat thedealershipMailout aformNonpaymentcancelreinstatementUnlisteddriverdiscoveredBillingbreakdowntranslatorautopaydrivingFlorida/Texasrenewal wentupRefer customerto outsidesource (i.e.ProgressiveLeasing)Sincerethank youfromcustomerSet upOLSCustomerrenews(AFR)

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller uses random name for you
  2. Hold music
  3. No ready time
  4. Renter's PHA transfer
  5. "Consultant not trained on special lines products"
  6. Mention Flo/Dr.Rick
  7. Special lines transfer
  8. Make customer laugh
  9. Claims question
  10. New car
  11. Contact assist
  12. <3 minute call
  13. Snapshot fee
  14. Assist is confused
  15. IVT transfer
  16. Acknowledge loyalty level
  17. Convoluted story to ask for simple request
  18. Complete a CRA offer
  19. Correct time card
  20. Disconnect note
  21. Explain coverages
  22. Underwriting note
  23. Policy review
  24. Address update
  25. Turn customer's day around
  26. Snapshot team can't pick up
  27. transfer is closed
  28. CPT warm transfer
  29. Having a separate conversation in background
  30. Homeowner's PHA transfer
  31. Rare guideline
  32. Currently at the dealership
  33. Mail out a form
  34. Nonpayment cancel reinstatement
  35. Unlisted driver discovered
  36. Billing breakdown
  37. translator
  38. autopay
  39. driving
  40. Florida/Texas renewal went up
  41. Refer customer to outside source (i.e. Progressive Leasing)
  42. Sincere thank you from customer
  43. Set up OLS
  44. Customer renews (AFR)