ContactassistNoreadytimeMakecustomerlaugh"Consultantnot trainedon speciallinesproducts"Set upOLSCPTwarmtransferNonpaymentcancelreinstatementRenter'sPHAtransferPolicyreviewSincerethank youfromcustomerSpeciallinestransfertransferisclosedConvolutedstory to askfor simplerequestSnapshotfeeBillingbreakdownExplaincoveragesAddressupdate<3minutecallUnlisteddriverdiscoveredNewcarMailout aformTurncustomer'sdayaroundMentionFlo/Dr.RickCaller usesrandomname foryoutranslatorUnderwritingnoteClaimsquestionRefer customerto outsidesource (i.e.ProgressiveLeasing)HoldmusicSnapshotteam can'tpick upRareguidelineAssist isconfusedCompletea CRAofferCurrentlyat thedealershipHaving aseparateconversationinbackgroundFlorida/Texasrenewal wentupAcknowledgeloyalty levelHomeowner'sPHA transferIVTtransferautopayCustomerrenews(AFR)CorrecttimecarddrivingDisconnectnoteContactassistNoreadytimeMakecustomerlaugh"Consultantnot trainedon speciallinesproducts"Set upOLSCPTwarmtransferNonpaymentcancelreinstatementRenter'sPHAtransferPolicyreviewSincerethank youfromcustomerSpeciallinestransfertransferisclosedConvolutedstory to askfor simplerequestSnapshotfeeBillingbreakdownExplaincoveragesAddressupdate<3minutecallUnlisteddriverdiscoveredNewcarMailout aformTurncustomer'sdayaroundMentionFlo/Dr.RickCaller usesrandomname foryoutranslatorUnderwritingnoteClaimsquestionRefer customerto outsidesource (i.e.ProgressiveLeasing)HoldmusicSnapshotteam can'tpick upRareguidelineAssist isconfusedCompletea CRAofferCurrentlyat thedealershipHaving aseparateconversationinbackgroundFlorida/Texasrenewal wentupAcknowledgeloyalty levelHomeowner'sPHA transferIVTtransferautopayCustomerrenews(AFR)CorrecttimecarddrivingDisconnectnote

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Contact assist
  2. No ready time
  3. Make customer laugh
  4. "Consultant not trained on special lines products"
  5. Set up OLS
  6. CPT warm transfer
  7. Nonpayment cancel reinstatement
  8. Renter's PHA transfer
  9. Policy review
  10. Sincere thank you from customer
  11. Special lines transfer
  12. transfer is closed
  13. Convoluted story to ask for simple request
  14. Snapshot fee
  15. Billing breakdown
  16. Explain coverages
  17. Address update
  18. <3 minute call
  19. Unlisted driver discovered
  20. New car
  21. Mail out a form
  22. Turn customer's day around
  23. Mention Flo/Dr.Rick
  24. Caller uses random name for you
  25. translator
  26. Underwriting note
  27. Claims question
  28. Refer customer to outside source (i.e. Progressive Leasing)
  29. Hold music
  30. Snapshot team can't pick up
  31. Rare guideline
  32. Assist is confused
  33. Complete a CRA offer
  34. Currently at the dealership
  35. Having a separate conversation in background
  36. Florida/Texas renewal went up
  37. Acknowledge loyalty level
  38. Homeowner's PHA transfer
  39. IVT transfer
  40. autopay
  41. Customer renews (AFR)
  42. Correct time card
  43. driving
  44. Disconnect note