Turncustomer'sdayaroundMentionFlo/Dr.RickNoreadytimeUnlisteddriverdiscoveredNewcarSincerethank youfromcustomerautopayCPTwarmtransferBillingbreakdowndrivingContactassistHomeowner'sPHA transferCaller usesrandomname foryouUnderwritingnoteSnapshotteam can'tpick upDisconnectnoteRefer customerto outsidesource (i.e.ProgressiveLeasing)SpeciallinestransferExplaincoveragesRareguidelineMailout aformtransferisclosed"Consultantnot trainedon speciallinesproducts"Customerrenews(AFR)PolicyreviewCurrentlyat thedealershipFlorida/Texasrenewal wentupRenter'sPHAtransferHoldmusictranslatorClaimsquestionAcknowledgeloyalty levelHaving aseparateconversationinbackgroundAssist isconfusedMakecustomerlaughAddressupdateSnapshotfeeConvolutedstory to askfor simplerequest<3minutecallIVTtransferNonpaymentcancelreinstatementSet upOLSCompletea CRAofferCorrecttimecardTurncustomer'sdayaroundMentionFlo/Dr.RickNoreadytimeUnlisteddriverdiscoveredNewcarSincerethank youfromcustomerautopayCPTwarmtransferBillingbreakdowndrivingContactassistHomeowner'sPHA transferCaller usesrandomname foryouUnderwritingnoteSnapshotteam can'tpick upDisconnectnoteRefer customerto outsidesource (i.e.ProgressiveLeasing)SpeciallinestransferExplaincoveragesRareguidelineMailout aformtransferisclosed"Consultantnot trainedon speciallinesproducts"Customerrenews(AFR)PolicyreviewCurrentlyat thedealershipFlorida/Texasrenewal wentupRenter'sPHAtransferHoldmusictranslatorClaimsquestionAcknowledgeloyalty levelHaving aseparateconversationinbackgroundAssist isconfusedMakecustomerlaughAddressupdateSnapshotfeeConvolutedstory to askfor simplerequest<3minutecallIVTtransferNonpaymentcancelreinstatementSet upOLSCompletea CRAofferCorrecttimecard

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turn customer's day around
  2. Mention Flo/Dr.Rick
  3. No ready time
  4. Unlisted driver discovered
  5. New car
  6. Sincere thank you from customer
  7. autopay
  8. CPT warm transfer
  9. Billing breakdown
  10. driving
  11. Contact assist
  12. Homeowner's PHA transfer
  13. Caller uses random name for you
  14. Underwriting note
  15. Snapshot team can't pick up
  16. Disconnect note
  17. Refer customer to outside source (i.e. Progressive Leasing)
  18. Special lines transfer
  19. Explain coverages
  20. Rare guideline
  21. Mail out a form
  22. transfer is closed
  23. "Consultant not trained on special lines products"
  24. Customer renews (AFR)
  25. Policy review
  26. Currently at the dealership
  27. Florida/Texas renewal went up
  28. Renter's PHA transfer
  29. Hold music
  30. translator
  31. Claims question
  32. Acknowledge loyalty level
  33. Having a separate conversation in background
  34. Assist is confused
  35. Make customer laugh
  36. Address update
  37. Snapshot fee
  38. Convoluted story to ask for simple request
  39. <3 minute call
  40. IVT transfer
  41. Nonpayment cancel reinstatement
  42. Set up OLS
  43. Complete a CRA offer
  44. Correct time card