MentionFlo/Dr.RickTurncustomer'sdayaround"Consultantnot trainedon speciallinesproducts"Set upOLSCPTwarmtransferCurrentlyat thedealershipRenter'sPHAtransferBillingbreakdowntransferisclosed<3minutecallSpeciallinestransferHaving aseparateconversationinbackgroundMailout aformNoreadytimeAcknowledgeloyalty levelCompletea CRAofferFlorida/Texasrenewal wentupUnderwritingnoteIVTtransferCaller usesrandomname foryouUnlisteddriverdiscoveredNonpaymentcancelreinstatementPolicyreviewtranslatorConvolutedstory to askfor simplerequestMakecustomerlaughCorrecttimecardautopayCustomerrenews(AFR)SnapshotfeedrivingHoldmusicClaimsquestionRefer customerto outsidesource (i.e.ProgressiveLeasing)DisconnectnoteHomeowner'sPHA transferNewcarContactassistSnapshotteam can'tpick upSincerethank youfromcustomerAssist isconfusedAddressupdateExplaincoveragesRareguidelineMentionFlo/Dr.RickTurncustomer'sdayaround"Consultantnot trainedon speciallinesproducts"Set upOLSCPTwarmtransferCurrentlyat thedealershipRenter'sPHAtransferBillingbreakdowntransferisclosed<3minutecallSpeciallinestransferHaving aseparateconversationinbackgroundMailout aformNoreadytimeAcknowledgeloyalty levelCompletea CRAofferFlorida/Texasrenewal wentupUnderwritingnoteIVTtransferCaller usesrandomname foryouUnlisteddriverdiscoveredNonpaymentcancelreinstatementPolicyreviewtranslatorConvolutedstory to askfor simplerequestMakecustomerlaughCorrecttimecardautopayCustomerrenews(AFR)SnapshotfeedrivingHoldmusicClaimsquestionRefer customerto outsidesource (i.e.ProgressiveLeasing)DisconnectnoteHomeowner'sPHA transferNewcarContactassistSnapshotteam can'tpick upSincerethank youfromcustomerAssist isconfusedAddressupdateExplaincoveragesRareguideline

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mention Flo/Dr.Rick
  2. Turn customer's day around
  3. "Consultant not trained on special lines products"
  4. Set up OLS
  5. CPT warm transfer
  6. Currently at the dealership
  7. Renter's PHA transfer
  8. Billing breakdown
  9. transfer is closed
  10. <3 minute call
  11. Special lines transfer
  12. Having a separate conversation in background
  13. Mail out a form
  14. No ready time
  15. Acknowledge loyalty level
  16. Complete a CRA offer
  17. Florida/Texas renewal went up
  18. Underwriting note
  19. IVT transfer
  20. Caller uses random name for you
  21. Unlisted driver discovered
  22. Nonpayment cancel reinstatement
  23. Policy review
  24. translator
  25. Convoluted story to ask for simple request
  26. Make customer laugh
  27. Correct time card
  28. autopay
  29. Customer renews (AFR)
  30. Snapshot fee
  31. driving
  32. Hold music
  33. Claims question
  34. Refer customer to outside source (i.e. Progressive Leasing)
  35. Disconnect note
  36. Homeowner's PHA transfer
  37. New car
  38. Contact assist
  39. Snapshot team can't pick up
  40. Sincere thank you from customer
  41. Assist is confused
  42. Address update
  43. Explain coverages
  44. Rare guideline