Convolutedstory to askfor simplerequest<3minutecallCaller usesrandomname foryouRefer customerto outsidesource (i.e.ProgressiveLeasing)Set upOLSRareguidelineCorrecttimecardExplaincoveragesAssist isconfusedSnapshotfeeAcknowledgeloyalty levelCustomerrenews(AFR)Sincerethank youfromcustomerMakecustomerlaughdrivingMentionFlo/Dr.RickNoreadytimeUnlisteddriverdiscoveredDisconnectnoteSpeciallinestransferClaimsquestionAddressupdateNewcar"Consultantnot trainedon speciallinesproducts"NonpaymentcancelreinstatementBillingbreakdownContactassistUnderwritingnoteHomeowner'sPHA transferHaving aseparateconversationinbackgroundCompletea CRAofferIVTtransferHoldmusicPolicyreviewtranslatortransferisclosedTurncustomer'sdayaroundautopayCPTwarmtransferRenter'sPHAtransferMailout aformCurrentlyat thedealershipFlorida/Texasrenewal wentupSnapshotteam can'tpick upConvolutedstory to askfor simplerequest<3minutecallCaller usesrandomname foryouRefer customerto outsidesource (i.e.ProgressiveLeasing)Set upOLSRareguidelineCorrecttimecardExplaincoveragesAssist isconfusedSnapshotfeeAcknowledgeloyalty levelCustomerrenews(AFR)Sincerethank youfromcustomerMakecustomerlaughdrivingMentionFlo/Dr.RickNoreadytimeUnlisteddriverdiscoveredDisconnectnoteSpeciallinestransferClaimsquestionAddressupdateNewcar"Consultantnot trainedon speciallinesproducts"NonpaymentcancelreinstatementBillingbreakdownContactassistUnderwritingnoteHomeowner'sPHA transferHaving aseparateconversationinbackgroundCompletea CRAofferIVTtransferHoldmusicPolicyreviewtranslatortransferisclosedTurncustomer'sdayaroundautopayCPTwarmtransferRenter'sPHAtransferMailout aformCurrentlyat thedealershipFlorida/Texasrenewal wentupSnapshotteam can'tpick up

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Convoluted story to ask for simple request
  2. <3 minute call
  3. Caller uses random name for you
  4. Refer customer to outside source (i.e. Progressive Leasing)
  5. Set up OLS
  6. Rare guideline
  7. Correct time card
  8. Explain coverages
  9. Assist is confused
  10. Snapshot fee
  11. Acknowledge loyalty level
  12. Customer renews (AFR)
  13. Sincere thank you from customer
  14. Make customer laugh
  15. driving
  16. Mention Flo/Dr.Rick
  17. No ready time
  18. Unlisted driver discovered
  19. Disconnect note
  20. Special lines transfer
  21. Claims question
  22. Address update
  23. New car
  24. "Consultant not trained on special lines products"
  25. Nonpayment cancel reinstatement
  26. Billing breakdown
  27. Contact assist
  28. Underwriting note
  29. Homeowner's PHA transfer
  30. Having a separate conversation in background
  31. Complete a CRA offer
  32. IVT transfer
  33. Hold music
  34. Policy review
  35. translator
  36. transfer is closed
  37. Turn customer's day around
  38. autopay
  39. CPT warm transfer
  40. Renter's PHA transfer
  41. Mail out a form
  42. Currently at the dealership
  43. Florida/Texas renewal went up
  44. Snapshot team can't pick up