Completea CRAofferdrivingPolicyreviewConvolutedstory to askfor simplerequesttransferisclosedCustomerrenews(AFR)Homeowner'sPHA transferSpeciallinestransferFlorida/Texasrenewal wentup<3minutecallAddressupdateDisconnectnoteSet upOLSUnlisteddriverdiscoveredRefer customerto outsidesource (i.e.ProgressiveLeasing)ClaimsquestionUnderwritingnoteNewcarMailout aformCurrentlyat thedealershipNoreadytime"Consultantnot trainedon speciallinesproducts"Renter'sPHAtransferSnapshotfeeHaving aseparateconversationinbackgroundMentionFlo/Dr.RickHoldmusicAcknowledgeloyalty levelAssist isconfusedNonpaymentcancelreinstatementCorrecttimecardContactassistBillingbreakdownCPTwarmtransferCaller usesrandomname foryouSnapshotteam can'tpick upSincerethank youfromcustomerMakecustomerlaughautopayTurncustomer'sdayaroundRareguidelineExplaincoveragestranslatorIVTtransferCompletea CRAofferdrivingPolicyreviewConvolutedstory to askfor simplerequesttransferisclosedCustomerrenews(AFR)Homeowner'sPHA transferSpeciallinestransferFlorida/Texasrenewal wentup<3minutecallAddressupdateDisconnectnoteSet upOLSUnlisteddriverdiscoveredRefer customerto outsidesource (i.e.ProgressiveLeasing)ClaimsquestionUnderwritingnoteNewcarMailout aformCurrentlyat thedealershipNoreadytime"Consultantnot trainedon speciallinesproducts"Renter'sPHAtransferSnapshotfeeHaving aseparateconversationinbackgroundMentionFlo/Dr.RickHoldmusicAcknowledgeloyalty levelAssist isconfusedNonpaymentcancelreinstatementCorrecttimecardContactassistBillingbreakdownCPTwarmtransferCaller usesrandomname foryouSnapshotteam can'tpick upSincerethank youfromcustomerMakecustomerlaughautopayTurncustomer'sdayaroundRareguidelineExplaincoveragestranslatorIVTtransfer

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a CRA offer
  2. driving
  3. Policy review
  4. Convoluted story to ask for simple request
  5. transfer is closed
  6. Customer renews (AFR)
  7. Homeowner's PHA transfer
  8. Special lines transfer
  9. Florida/Texas renewal went up
  10. <3 minute call
  11. Address update
  12. Disconnect note
  13. Set up OLS
  14. Unlisted driver discovered
  15. Refer customer to outside source (i.e. Progressive Leasing)
  16. Claims question
  17. Underwriting note
  18. New car
  19. Mail out a form
  20. Currently at the dealership
  21. No ready time
  22. "Consultant not trained on special lines products"
  23. Renter's PHA transfer
  24. Snapshot fee
  25. Having a separate conversation in background
  26. Mention Flo/Dr.Rick
  27. Hold music
  28. Acknowledge loyalty level
  29. Assist is confused
  30. Nonpayment cancel reinstatement
  31. Correct time card
  32. Contact assist
  33. Billing breakdown
  34. CPT warm transfer
  35. Caller uses random name for you
  36. Snapshot team can't pick up
  37. Sincere thank you from customer
  38. Make customer laugh
  39. autopay
  40. Turn customer's day around
  41. Rare guideline
  42. Explain coverages
  43. translator
  44. IVT transfer