BillingbreakdownSnapshotfeeHaving aseparateconversationinbackground"Consultantnot trainedon speciallinesproducts"Florida/Texasrenewal wentupAssist isconfusedCaller usesrandomname foryouMailout aformSincerethank youfromcustomerNoreadytimeNewcarSnapshotteam can'tpick upTurncustomer'sdayaround<3minutecallPolicyreviewDisconnectnoteCustomerrenews(AFR)MakecustomerlaughNonpaymentcancelreinstatementContactassistdrivingRareguidelineExplaincoveragesAcknowledgeloyalty levelClaimsquestionUnderwritingnoteRefer customerto outsidesource (i.e.ProgressiveLeasing)CorrecttimecardtransferisclosedCurrentlyat thedealershipUnlisteddriverdiscoveredMentionFlo/Dr.RicktranslatorHomeowner'sPHA transferConvolutedstory to askfor simplerequestSet upOLSCPTwarmtransferautopaySpeciallinestransferCompletea CRAofferIVTtransferAddressupdateHoldmusicRenter'sPHAtransferBillingbreakdownSnapshotfeeHaving aseparateconversationinbackground"Consultantnot trainedon speciallinesproducts"Florida/Texasrenewal wentupAssist isconfusedCaller usesrandomname foryouMailout aformSincerethank youfromcustomerNoreadytimeNewcarSnapshotteam can'tpick upTurncustomer'sdayaround<3minutecallPolicyreviewDisconnectnoteCustomerrenews(AFR)MakecustomerlaughNonpaymentcancelreinstatementContactassistdrivingRareguidelineExplaincoveragesAcknowledgeloyalty levelClaimsquestionUnderwritingnoteRefer customerto outsidesource (i.e.ProgressiveLeasing)CorrecttimecardtransferisclosedCurrentlyat thedealershipUnlisteddriverdiscoveredMentionFlo/Dr.RicktranslatorHomeowner'sPHA transferConvolutedstory to askfor simplerequestSet upOLSCPTwarmtransferautopaySpeciallinestransferCompletea CRAofferIVTtransferAddressupdateHoldmusicRenter'sPHAtransfer

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Billing breakdown
  2. Snapshot fee
  3. Having a separate conversation in background
  4. "Consultant not trained on special lines products"
  5. Florida/Texas renewal went up
  6. Assist is confused
  7. Caller uses random name for you
  8. Mail out a form
  9. Sincere thank you from customer
  10. No ready time
  11. New car
  12. Snapshot team can't pick up
  13. Turn customer's day around
  14. <3 minute call
  15. Policy review
  16. Disconnect note
  17. Customer renews (AFR)
  18. Make customer laugh
  19. Nonpayment cancel reinstatement
  20. Contact assist
  21. driving
  22. Rare guideline
  23. Explain coverages
  24. Acknowledge loyalty level
  25. Claims question
  26. Underwriting note
  27. Refer customer to outside source (i.e. Progressive Leasing)
  28. Correct time card
  29. transfer is closed
  30. Currently at the dealership
  31. Unlisted driver discovered
  32. Mention Flo/Dr.Rick
  33. translator
  34. Homeowner's PHA transfer
  35. Convoluted story to ask for simple request
  36. Set up OLS
  37. CPT warm transfer
  38. autopay
  39. Special lines transfer
  40. Complete a CRA offer
  41. IVT transfer
  42. Address update
  43. Hold music
  44. Renter's PHA transfer