translatorUnlisteddriverdiscoveredSincerethank youfromcustomerdrivingSnapshotfeeUnderwritingnotePolicyreviewHaving aseparateconversationinbackgroundNoreadytimeIVTtransferNewcarRareguidelineConvolutedstory to askfor simplerequestCaller usesrandomname foryouFlorida/Texasrenewal wentupDisconnectnoteSet upOLSClaimsquestionBillingbreakdownSnapshotteam can'tpick upTurncustomer'sdayaroundSpeciallinestransferAddressupdateContactassistCPTwarmtransferMakecustomerlaughtransferisclosedMentionFlo/Dr.RickNonpaymentcancelreinstatementMailout aform<3minutecallHomeowner'sPHA transferRenter'sPHAtransferCustomerrenews(AFR)ExplaincoveragesCurrentlyat thedealershipRefer customerto outsidesource (i.e.ProgressiveLeasing)Assist isconfusedHoldmusic"Consultantnot trainedon speciallinesproducts"CorrecttimecardautopayCompletea CRAofferAcknowledgeloyalty leveltranslatorUnlisteddriverdiscoveredSincerethank youfromcustomerdrivingSnapshotfeeUnderwritingnotePolicyreviewHaving aseparateconversationinbackgroundNoreadytimeIVTtransferNewcarRareguidelineConvolutedstory to askfor simplerequestCaller usesrandomname foryouFlorida/Texasrenewal wentupDisconnectnoteSet upOLSClaimsquestionBillingbreakdownSnapshotteam can'tpick upTurncustomer'sdayaroundSpeciallinestransferAddressupdateContactassistCPTwarmtransferMakecustomerlaughtransferisclosedMentionFlo/Dr.RickNonpaymentcancelreinstatementMailout aform<3minutecallHomeowner'sPHA transferRenter'sPHAtransferCustomerrenews(AFR)ExplaincoveragesCurrentlyat thedealershipRefer customerto outsidesource (i.e.ProgressiveLeasing)Assist isconfusedHoldmusic"Consultantnot trainedon speciallinesproducts"CorrecttimecardautopayCompletea CRAofferAcknowledgeloyalty level

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. translator
  2. Unlisted driver discovered
  3. Sincere thank you from customer
  4. driving
  5. Snapshot fee
  6. Underwriting note
  7. Policy review
  8. Having a separate conversation in background
  9. No ready time
  10. IVT transfer
  11. New car
  12. Rare guideline
  13. Convoluted story to ask for simple request
  14. Caller uses random name for you
  15. Florida/Texas renewal went up
  16. Disconnect note
  17. Set up OLS
  18. Claims question
  19. Billing breakdown
  20. Snapshot team can't pick up
  21. Turn customer's day around
  22. Special lines transfer
  23. Address update
  24. Contact assist
  25. CPT warm transfer
  26. Make customer laugh
  27. transfer is closed
  28. Mention Flo/Dr.Rick
  29. Nonpayment cancel reinstatement
  30. Mail out a form
  31. <3 minute call
  32. Homeowner's PHA transfer
  33. Renter's PHA transfer
  34. Customer renews (AFR)
  35. Explain coverages
  36. Currently at the dealership
  37. Refer customer to outside source (i.e. Progressive Leasing)
  38. Assist is confused
  39. Hold music
  40. "Consultant not trained on special lines products"
  41. Correct time card
  42. autopay
  43. Complete a CRA offer
  44. Acknowledge loyalty level