Dosomethingto help ateammatePerfectattendacefor 1 weekTalk to acustomerfromTexasUse anempathystatementwith acustomer100%Qualityscoretalk toauth userand notatecorrectlyhandletime 6 minor underSharebestpracticewith teamComplimentcall!DeescalatecallTalk to acustomerwith yournamehandletime 6minutes orunderReadTCPAscriptComplimentcallDeescalatecallCustomersaid youdid a goodjob!UpdatenewinformationReadTCPAscriptTake 30calls in1 dayUpdatenewinformationTalk to acustomerfrom OhioPerfectattendancefor 1 weekTake 30calls in1 day100%QualityscoreDosomethingto help ateammatePerfectattendacefor 1 weekTalk to acustomerfromTexasUse anempathystatementwith acustomer100%Qualityscoretalk toauth userand notatecorrectlyhandletime 6 minor underSharebestpracticewith teamComplimentcall!DeescalatecallTalk to acustomerwith yournamehandletime 6minutes orunderReadTCPAscriptComplimentcallDeescalatecallCustomersaid youdid a goodjob!UpdatenewinformationReadTCPAscriptTake 30calls in1 dayUpdatenewinformationTalk to acustomerfrom OhioPerfectattendancefor 1 weekTake 30calls in1 day100%Qualityscore

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do something to help a teammate
  2. Perfect attendace for 1 week
  3. Talk to a customer from Texas
  4. Use an empathy statement with a customer
  5. 100% Quality score
  6. talk to auth user and notate correctly
  7. handle time 6 min or under
  8. Share best practice with team
  9. Compliment call!
  10. Deescalate call
  11. Talk to a customer with your name
  12. handle time 6 minutes or under
  13. Read TCPA script
  14. Compliment call
  15. Deescalate call
  16. Customer said you did a good job!
  17. Update new information
  18. Read TCPA script
  19. Take 30 calls in 1 day
  20. Update new information
  21. Talk to a customer from Ohio
  22. Perfect attendance for 1 week
  23. Take 30 calls in 1 day
  24. 100% Quality score