Perfectattendancefor 1 weekTalk to acustomerwith yournameDeescalatecallComplimentcall!UpdatenewinformationSharebestpracticewith teamhandletime 6 minor underTake 30calls in1 daytalk toauth userand notatecorrectlyComplimentcallCustomersaid youdid a goodjob!DeescalatecallTake 30calls in1 dayDosomethingto help ateammateTalk to acustomerfromTexasPerfectattendacefor 1 weekTalk to acustomerfrom Ohiohandletime 6minutes orunderUse anempathystatementwith acustomer100%QualityscoreReadTCPAscriptReadTCPAscriptUpdatenewinformation100%QualityscorePerfectattendancefor 1 weekTalk to acustomerwith yournameDeescalatecallComplimentcall!UpdatenewinformationSharebestpracticewith teamhandletime 6 minor underTake 30calls in1 daytalk toauth userand notatecorrectlyComplimentcallCustomersaid youdid a goodjob!DeescalatecallTake 30calls in1 dayDosomethingto help ateammateTalk to acustomerfromTexasPerfectattendacefor 1 weekTalk to acustomerfrom Ohiohandletime 6minutes orunderUse anempathystatementwith acustomer100%QualityscoreReadTCPAscriptReadTCPAscriptUpdatenewinformation100%Qualityscore

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Perfect attendance for 1 week
  2. Talk to a customer with your name
  3. Deescalate call
  4. Compliment call!
  5. Update new information
  6. Share best practice with team
  7. handle time 6 min or under
  8. Take 30 calls in 1 day
  9. talk to auth user and notate correctly
  10. Compliment call
  11. Customer said you did a good job!
  12. Deescalate call
  13. Take 30 calls in 1 day
  14. Do something to help a teammate
  15. Talk to a customer from Texas
  16. Perfect attendace for 1 week
  17. Talk to a customer from Ohio
  18. handle time 6 minutes or under
  19. Use an empathy statement with a customer
  20. 100% Quality score
  21. Read TCPA script
  22. Read TCPA script
  23. Update new information
  24. 100% Quality score