Talk to acustomerfrom OhioTalk to acustomerwith yournameDeescalatecallDosomethingto help ateammate100%QualityscorePerfectattendancefor 1 weekCustomersaid youdid a goodjob!Take 30calls in1 dayComplimentcall!handletime 6 minor underUse anempathystatementwith acustomerTalk to acustomerfromTexastalk toauth userand notatecorrectlyhandletime 6minutes orunderUpdatenewinformationReadTCPAscriptReadTCPAscriptDeescalatecallSharebestpracticewith teamPerfectattendacefor 1 weekComplimentcallTake 30calls in1 day100%QualityscoreUpdatenewinformationTalk to acustomerfrom OhioTalk to acustomerwith yournameDeescalatecallDosomethingto help ateammate100%QualityscorePerfectattendancefor 1 weekCustomersaid youdid a goodjob!Take 30calls in1 dayComplimentcall!handletime 6 minor underUse anempathystatementwith acustomerTalk to acustomerfromTexastalk toauth userand notatecorrectlyhandletime 6minutes orunderUpdatenewinformationReadTCPAscriptReadTCPAscriptDeescalatecallSharebestpracticewith teamPerfectattendacefor 1 weekComplimentcallTake 30calls in1 day100%QualityscoreUpdatenewinformation

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to a customer from Ohio
  2. Talk to a customer with your name
  3. Deescalate call
  4. Do something to help a teammate
  5. 100% Quality score
  6. Perfect attendance for 1 week
  7. Customer said you did a good job!
  8. Take 30 calls in 1 day
  9. Compliment call!
  10. handle time 6 min or under
  11. Use an empathy statement with a customer
  12. Talk to a customer from Texas
  13. talk to auth user and notate correctly
  14. handle time 6 minutes or under
  15. Update new information
  16. Read TCPA script
  17. Read TCPA script
  18. Deescalate call
  19. Share best practice with team
  20. Perfect attendace for 1 week
  21. Compliment call
  22. Take 30 calls in 1 day
  23. 100% Quality score
  24. Update new information