UpdatenewinformationPerfectattendacefor 1 weekTake 30calls in1 dayUpdatenewinformationTalk to acustomerfrom Ohiotalk toauth userand notatecorrectlyComplimentcall!Use anempathystatementwith acustomerDeescalatecallTalk to acustomerwith yournameDosomethingto help ateammateTake 30calls in1 day100%QualityscoreDeescalatecallReadTCPAscripthandletime 6minutes orunderhandletime 6 minor underReadTCPAscriptTalk to acustomerfromTexas100%QualityscoreCustomersaid youdid a goodjob!Perfectattendancefor 1 weekSharebestpracticewith teamComplimentcallUpdatenewinformationPerfectattendacefor 1 weekTake 30calls in1 dayUpdatenewinformationTalk to acustomerfrom Ohiotalk toauth userand notatecorrectlyComplimentcall!Use anempathystatementwith acustomerDeescalatecallTalk to acustomerwith yournameDosomethingto help ateammateTake 30calls in1 day100%QualityscoreDeescalatecallReadTCPAscripthandletime 6minutes orunderhandletime 6 minor underReadTCPAscriptTalk to acustomerfromTexas100%QualityscoreCustomersaid youdid a goodjob!Perfectattendancefor 1 weekSharebestpracticewith teamComplimentcall

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update new information
  2. Perfect attendace for 1 week
  3. Take 30 calls in 1 day
  4. Update new information
  5. Talk to a customer from Ohio
  6. talk to auth user and notate correctly
  7. Compliment call!
  8. Use an empathy statement with a customer
  9. Deescalate call
  10. Talk to a customer with your name
  11. Do something to help a teammate
  12. Take 30 calls in 1 day
  13. 100% Quality score
  14. Deescalate call
  15. Read TCPA script
  16. handle time 6 minutes or under
  17. handle time 6 min or under
  18. Read TCPA script
  19. Talk to a customer from Texas
  20. 100% Quality score
  21. Customer said you did a good job!
  22. Perfect attendance for 1 week
  23. Share best practice with team
  24. Compliment call