ComplimentcallCustomersaid youdid a goodjob!Talk to acustomerfromTexasDosomethingto help ateammateUse anempathystatementwith acustomerReadTCPAscriptTake 30calls in1 day100%QualityscoreComplimentcall!UpdatenewinformationDeescalatecallTalk to acustomerwith yournametalk toauth userand notatecorrectlyTalk to acustomerfrom OhioReadTCPAscriptSharebestpracticewith teamhandletime 6minutes orunderDeescalatecall100%QualityscorePerfectattendacefor 1 weekhandletime 6 minor underUpdatenewinformationTake 30calls in1 dayPerfectattendancefor 1 weekComplimentcallCustomersaid youdid a goodjob!Talk to acustomerfromTexasDosomethingto help ateammateUse anempathystatementwith acustomerReadTCPAscriptTake 30calls in1 day100%QualityscoreComplimentcall!UpdatenewinformationDeescalatecallTalk to acustomerwith yournametalk toauth userand notatecorrectlyTalk to acustomerfrom OhioReadTCPAscriptSharebestpracticewith teamhandletime 6minutes orunderDeescalatecall100%QualityscorePerfectattendacefor 1 weekhandletime 6 minor underUpdatenewinformationTake 30calls in1 dayPerfectattendancefor 1 week

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment call
  2. Customer said you did a good job!
  3. Talk to a customer from Texas
  4. Do something to help a teammate
  5. Use an empathy statement with a customer
  6. Read TCPA script
  7. Take 30 calls in 1 day
  8. 100% Quality score
  9. Compliment call!
  10. Update new information
  11. Deescalate call
  12. Talk to a customer with your name
  13. talk to auth user and notate correctly
  14. Talk to a customer from Ohio
  15. Read TCPA script
  16. Share best practice with team
  17. handle time 6 minutes or under
  18. Deescalate call
  19. 100% Quality score
  20. Perfect attendace for 1 week
  21. handle time 6 min or under
  22. Update new information
  23. Take 30 calls in 1 day
  24. Perfect attendance for 1 week