Complimentcall!Take 30calls in1 dayUse anempathystatementwith acustomerPerfectattendacefor 1 weekSharebestpracticewith teamCustomersaid youdid a goodjob!ReadTCPAscriptUpdatenewinformation100%QualityscoreTake 30calls in1 dayhandletime 6minutes orunderPerfectattendancefor 1 weekDosomethingto help ateammateTalk to acustomerfromTexastalk toauth userand notatecorrectlyUpdatenewinformationDeescalatecallhandletime 6 minor underTalk to acustomerwith yourname100%QualityscoreTalk to acustomerfrom OhioComplimentcallDeescalatecallReadTCPAscriptComplimentcall!Take 30calls in1 dayUse anempathystatementwith acustomerPerfectattendacefor 1 weekSharebestpracticewith teamCustomersaid youdid a goodjob!ReadTCPAscriptUpdatenewinformation100%QualityscoreTake 30calls in1 dayhandletime 6minutes orunderPerfectattendancefor 1 weekDosomethingto help ateammateTalk to acustomerfromTexastalk toauth userand notatecorrectlyUpdatenewinformationDeescalatecallhandletime 6 minor underTalk to acustomerwith yourname100%QualityscoreTalk to acustomerfrom OhioComplimentcallDeescalatecallReadTCPAscript

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment call!
  2. Take 30 calls in 1 day
  3. Use an empathy statement with a customer
  4. Perfect attendace for 1 week
  5. Share best practice with team
  6. Customer said you did a good job!
  7. Read TCPA script
  8. Update new information
  9. 100% Quality score
  10. Take 30 calls in 1 day
  11. handle time 6 minutes or under
  12. Perfect attendance for 1 week
  13. Do something to help a teammate
  14. Talk to a customer from Texas
  15. talk to auth user and notate correctly
  16. Update new information
  17. Deescalate call
  18. handle time 6 min or under
  19. Talk to a customer with your name
  20. 100% Quality score
  21. Talk to a customer from Ohio
  22. Compliment call
  23. Deescalate call
  24. Read TCPA script