handletime 6minutes orunderReadTCPAscripttalk toauth userand notatecorrectlyPerfectattendancefor 1 weekComplimentcallReadTCPAscriptPerfectattendacefor 1 week100%QualityscoreTalk to acustomerwith yournameTalk to acustomerfrom Ohiohandletime 6 minor underDosomethingto help ateammateTake 30calls in1 dayDeescalatecallDeescalatecallTalk to acustomerfromTexas100%QualityscoreSharebestpracticewith teamUse anempathystatementwith acustomerCustomersaid youdid a goodjob!Complimentcall!Take 30calls in1 dayUpdatenewinformationUpdatenewinformationhandletime 6minutes orunderReadTCPAscripttalk toauth userand notatecorrectlyPerfectattendancefor 1 weekComplimentcallReadTCPAscriptPerfectattendacefor 1 week100%QualityscoreTalk to acustomerwith yournameTalk to acustomerfrom Ohiohandletime 6 minor underDosomethingto help ateammateTake 30calls in1 dayDeescalatecallDeescalatecallTalk to acustomerfromTexas100%QualityscoreSharebestpracticewith teamUse anempathystatementwith acustomerCustomersaid youdid a goodjob!Complimentcall!Take 30calls in1 dayUpdatenewinformationUpdatenewinformation

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. handle time 6 minutes or under
  2. Read TCPA script
  3. talk to auth user and notate correctly
  4. Perfect attendance for 1 week
  5. Compliment call
  6. Read TCPA script
  7. Perfect attendace for 1 week
  8. 100% Quality score
  9. Talk to a customer with your name
  10. Talk to a customer from Ohio
  11. handle time 6 min or under
  12. Do something to help a teammate
  13. Take 30 calls in 1 day
  14. Deescalate call
  15. Deescalate call
  16. Talk to a customer from Texas
  17. 100% Quality score
  18. Share best practice with team
  19. Use an empathy statement with a customer
  20. Customer said you did a good job!
  21. Compliment call!
  22. Take 30 calls in 1 day
  23. Update new information
  24. Update new information