handletime 6 minor underTalk to acustomerfrom OhioTalk to acustomerfromTexasCustomersaid youdid a goodjob!Use anempathystatementwith acustomerComplimentcall!handletime 6minutes orunderReadTCPAscriptPerfectattendacefor 1 week100%Qualityscore100%QualityscoreDeescalatecallReadTCPAscriptUpdatenewinformationTalk to acustomerwith yournameDeescalatecallPerfectattendancefor 1 weekComplimentcallSharebestpracticewith teamTake 30calls in1 dayUpdatenewinformationTake 30calls in1 daytalk toauth userand notatecorrectlyDosomethingto help ateammatehandletime 6 minor underTalk to acustomerfrom OhioTalk to acustomerfromTexasCustomersaid youdid a goodjob!Use anempathystatementwith acustomerComplimentcall!handletime 6minutes orunderReadTCPAscriptPerfectattendacefor 1 week100%Qualityscore100%QualityscoreDeescalatecallReadTCPAscriptUpdatenewinformationTalk to acustomerwith yournameDeescalatecallPerfectattendancefor 1 weekComplimentcallSharebestpracticewith teamTake 30calls in1 dayUpdatenewinformationTake 30calls in1 daytalk toauth userand notatecorrectlyDosomethingto help ateammate

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. handle time 6 min or under
  2. Talk to a customer from Ohio
  3. Talk to a customer from Texas
  4. Customer said you did a good job!
  5. Use an empathy statement with a customer
  6. Compliment call!
  7. handle time 6 minutes or under
  8. Read TCPA script
  9. Perfect attendace for 1 week
  10. 100% Quality score
  11. 100% Quality score
  12. Deescalate call
  13. Read TCPA script
  14. Update new information
  15. Talk to a customer with your name
  16. Deescalate call
  17. Perfect attendance for 1 week
  18. Compliment call
  19. Share best practice with team
  20. Take 30 calls in 1 day
  21. Update new information
  22. Take 30 calls in 1 day
  23. talk to auth user and notate correctly
  24. Do something to help a teammate