Customersaid youdid a goodjob!Talk to acustomerfromTexasSharebestpracticewith teamhandletime 6minutes orunderComplimentcallDeescalatecallDosomethingto help ateammateReadTCPAscript100%QualityscoreUpdatenewinformationReadTCPAscriptComplimentcall!handletime 6 minor undertalk toauth userand notatecorrectlyTake 30calls in1 day100%QualityscoreDeescalatecallTalk to acustomerwith yournameTalk to acustomerfrom OhioPerfectattendancefor 1 weekUpdatenewinformationTake 30calls in1 dayPerfectattendacefor 1 weekUse anempathystatementwith acustomerCustomersaid youdid a goodjob!Talk to acustomerfromTexasSharebestpracticewith teamhandletime 6minutes orunderComplimentcallDeescalatecallDosomethingto help ateammateReadTCPAscript100%QualityscoreUpdatenewinformationReadTCPAscriptComplimentcall!handletime 6 minor undertalk toauth userand notatecorrectlyTake 30calls in1 day100%QualityscoreDeescalatecallTalk to acustomerwith yournameTalk to acustomerfrom OhioPerfectattendancefor 1 weekUpdatenewinformationTake 30calls in1 dayPerfectattendacefor 1 weekUse anempathystatementwith acustomer

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer said you did a good job!
  2. Talk to a customer from Texas
  3. Share best practice with team
  4. handle time 6 minutes or under
  5. Compliment call
  6. Deescalate call
  7. Do something to help a teammate
  8. Read TCPA script
  9. 100% Quality score
  10. Update new information
  11. Read TCPA script
  12. Compliment call!
  13. handle time 6 min or under
  14. talk to auth user and notate correctly
  15. Take 30 calls in 1 day
  16. 100% Quality score
  17. Deescalate call
  18. Talk to a customer with your name
  19. Talk to a customer from Ohio
  20. Perfect attendance for 1 week
  21. Update new information
  22. Take 30 calls in 1 day
  23. Perfect attendace for 1 week
  24. Use an empathy statement with a customer