Compliment call Customer said you did a good job! Talk to a customer from Texas Do something to help a teammate Use an empathy statement with a customer Read TCPA script Take 30 calls in 1 day 100% Quality score Compliment call! Update new information Deescalate call Talk to a customer with your name talk to auth user and notate correctly Talk to a customer from Ohio Read TCPA script Share best practice with team handle time 6 minutes or under Deescalate call 100% Quality score Perfect attendace for 1 week handle time 6 min or under Update new information Take 30 calls in 1 day Perfect attendance for 1 week Compliment call Customer said you did a good job! Talk to a customer from Texas Do something to help a teammate Use an empathy statement with a customer Read TCPA script Take 30 calls in 1 day 100% Quality score Compliment call! Update new information Deescalate call Talk to a customer with your name talk to auth user and notate correctly Talk to a customer from Ohio Read TCPA script Share best practice with team handle time 6 minutes or under Deescalate call 100% Quality score Perfect attendace for 1 week handle time 6 min or under Update new information Take 30 calls in 1 day Perfect attendance for 1 week
Bingo - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Compliment call
Customer said you did a good job!
Talk to a customer from Texas
Do something to help a teammate
Use an empathy statement with a customer
Read TCPA script
Take 30 calls in 1 day
100% Quality score
Compliment call!
Update new information
Deescalate call
Talk to a customer with your name
talk to auth user and notate correctly
Talk to a customer from Ohio
Read TCPA script
Share best practice with team
handle time 6 minutes or under
Deescalate call
100% Quality score
Perfect attendace for 1 week
handle time 6 min or under
Update new information
Take 30 calls in 1 day
Perfect attendance for 1 week