Talk to a customer from Ohio Talk to a customer with your name Deescalate call Do something to help a teammate 100% Quality score Perfect attendance for 1 week Customer said you did a good job! Take 30 calls in 1 day Compliment call! handle time 6 min or under Use an empathy statement with a customer Talk to a customer from Texas talk to auth user and notate correctly handle time 6 minutes or under Update new information Read TCPA script Read TCPA script Deescalate call Share best practice with team Perfect attendace for 1 week Compliment call Take 30 calls in 1 day 100% Quality score Update new information Talk to a customer from Ohio Talk to a customer with your name Deescalate call Do something to help a teammate 100% Quality score Perfect attendance for 1 week Customer said you did a good job! Take 30 calls in 1 day Compliment call! handle time 6 min or under Use an empathy statement with a customer Talk to a customer from Texas talk to auth user and notate correctly handle time 6 minutes or under Update new information Read TCPA script Read TCPA script Deescalate call Share best practice with team Perfect attendace for 1 week Compliment call Take 30 calls in 1 day 100% Quality score Update new information
Bingo - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Talk to a customer from Ohio
Talk to a customer with your name
Deescalate call
Do something to help a teammate
100% Quality score
Perfect attendance for 1 week
Customer said you did a good job!
Take 30 calls in 1 day
Compliment call!
handle time 6 min or under
Use an empathy statement with a customer
Talk to a customer from Texas
talk to auth user and notate correctly
handle time 6 minutes or under
Update new information
Read TCPA script
Read TCPA script
Deescalate call
Share best practice with team
Perfect attendace for 1 week
Compliment call
Take 30 calls in 1 day
100% Quality score
Update new information