(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Calls back for same solution within same day
"Do I have to be on the phone for this?"
"I Have always done it this way"
I'm not tech savvy/,computer literare
"Can you just install it for me?"
"Do I have to do this all the time?"
Solved Issue by Rebooting/cache clearing
Provides asset tag for the monitor
Does not know their SR#
Believes they are an exception to the rule or upgrade
Calls in for a error but makes you ask what the error is
Has had an issue for months, but now its a rush
"I have a Quick &/or Simple
Question"
States work has not been done, but forgot to submit SR
states that Issue was resolved prior, but does not know when or how
Calls in for an update on an SR submit within the last few hours
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
"But My CoWorker
Has Access"
Rep:
Kahn, Koziarz, Kocianic, or Oslance
Ask a complex Question.
Answers with"Yes"
"I have to go to a meeting soon."
"How Long will this take?"
