(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Forgot Password after vacation
"Do I have to do this all the time?"
Provides asset tag for the monitor
Calls in for a error but makes you ask what the error is
States work has not been done, but forgot to submit SR
"I have a Quick &/or Simple
Question"
I'm not tech savvy/,computer literare
Calls in for an update on an SR submit within the last few hours
Rep:
Kahn, Koziarz, Kocianic, or Oslance
Solved Issue by Rebooting/cache clearing
Does not know their SR#
Ask a complex Question.
Answers with"Yes"
"I Have always done it this way"
Has had an issue for months, but now its a rush
Calls back for same solution within same day
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
"I already restarted/cleared my cache"
"Do I have to be on the phone for this?"
"But My CoWorker
Has Access"
"I have to go to a meeting soon."
"How Long will this take?"
"Can you just install it for me?"
states that Issue was resolved prior, but does not know when or how
Believes they are an exception to the rule or upgrade
