(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Calls back for same solution within same day
Calls in for a error but makes you ask what the error is
states that Issue was resolved prior, but does not know when or how
Ask a complex Question.
Answers with"Yes"
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Does not know their SR#
"I have a Quick &/or Simple
Question"
"Do I have to do this all the time?"
States work has not been done, but forgot to submit SR
"But My CoWorker
Has Access"
Outlook:
How do I Share a Mailbox?
Provides asset tag for the monitor
"I Have always done it this way"
Forgot Password after vacation
Solved Issue by Rebooting/cache clearing
Believes they are an exception to the rule or upgrade
"I already restarted/cleared my cache"
Has had an issue for months, but now its a rush
Calls in for an update on an SR submit within the last few hours
I'm not tech savvy/,computer literare
"I have to go to a meeting soon."
"How Long will this take?"
