(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Calls back for same solution within same day
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Believes they are an exception to the rule or upgrade
"I have to go to a meeting soon."
"How Long will this take?"
"Can you just install it for me?"
Does not know their SR#
Rep:
Kahn, Koziarz, Kocianic, or Oslance
"I Have always done it this way"
"Do I have to do this all the time?"
Calls in for an update on an SR submit within the last few hours
Outlook:
How do I Share a Mailbox?
"But My CoWorker
Has Access"
"I already restarted/cleared my cache"
Calls in for a error but makes you ask what the error is
"I have a Quick &/or Simple
Question"
Forgot Password after vacation
states that Issue was resolved prior, but does not know when or how
Has had an issue for months, but now its a rush
States work has not been done, but forgot to submit SR
