Calls in for anupdate on anSR submitwithin the lastfew hours"Do I haveto do thisall thetime?"Calls in for aerror butmakes youask what theerror isHas had anissue formonths, butnow its arushCalls backfor samesolutionwithin samedayProvidesasset tagfor themonitor"I Havealwaysdone itthis way""But MyCoWorkerHasAccess""Can youjust installit for me?""I have to goto a meetingsoon.""How Longwill this take?"Solved Issue byRebooting/cacheclearingSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)I'm not techsavvy/,computerliterareRep:Kahn,Koziarz,Kocianic, orOslance"I have aQuick &/orSimpleQuestion"Does notknowtheir SR#"I alreadyrestarted/clearedmy cache"Outlook:How do IShare aMailbox?ForgotPasswordaftervacationBelievesthey are anexception tothe rule orupgrade"Do I haveto be onthe phonefor this?"Ask acomplexQuestion.Answerswith"Yes"States workhas not beendone, butforgot tosubmit SRstates thatIssue wasresolved prior,but does notknow when orhowCalls in for anupdate on anSR submitwithin the lastfew hours"Do I haveto do thisall thetime?"Calls in for aerror butmakes youask what theerror isHas had anissue formonths, butnow its arushCalls backfor samesolutionwithin samedayProvidesasset tagfor themonitor"I Havealwaysdone itthis way""But MyCoWorkerHasAccess""Can youjust installit for me?""I have to goto a meetingsoon.""How Longwill this take?"Solved Issue byRebooting/cacheclearingSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)I'm not techsavvy/,computerliterareRep:Kahn,Koziarz,Kocianic, orOslance"I have aQuick &/orSimpleQuestion"Does notknowtheir SR#"I alreadyrestarted/clearedmy cache"Outlook:How do IShare aMailbox?ForgotPasswordaftervacationBelievesthey are anexception tothe rule orupgrade"Do I haveto be onthe phonefor this?"Ask acomplexQuestion.Answerswith"Yes"States workhas not beendone, butforgot tosubmit SRstates thatIssue wasresolved prior,but does notknow when orhow

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Calls in for an update on an SR submit within the last few hours
  2. "Do I have to do this all the time?"
  3. Calls in for a error but makes you ask what the error is
  4. Has had an issue for months, but now its a rush
  5. Calls back for same solution within same day
  6. Provides asset tag for the monitor
  7. "I Have always done it this way"
  8. "But My CoWorker Has Access"
  9. "Can you just install it for me?"
  10. "I have to go to a meeting soon." "How Long will this take?"
  11. Solved Issue by Rebooting/cache clearing
  12. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  13. I'm not tech savvy/,computer literare
  14. Rep: Kahn, Koziarz, Kocianic, or Oslance
  15. "I have a Quick &/or Simple Question"
  16. Does not know their SR#
  17. "I already restarted/cleared my cache"
  18. Outlook: How do I Share a Mailbox?
  19. Forgot Password after vacation
  20. Believes they are an exception to the rule or upgrade
  21. "Do I have to be on the phone for this?"
  22. Ask a complex Question. Answers with"Yes"
  23. States work has not been done, but forgot to submit SR
  24. states that Issue was resolved prior, but does not know when or how