(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
"I have to go to a meeting soon."
"How Long will this take?"
Ask a complex Question.
Answers with"Yes"
Has had an issue for months, but now its a rush
States work has not been done, but forgot to submit SR
I'm not tech savvy/,computer literare
"I already restarted/cleared my cache"
Rep:
Kahn, Koziarz, Kocianic, or Oslance
states that Issue was resolved prior, but does not know when or how
"But My CoWorker
Has Access"
Outlook:
How do I Share a Mailbox?
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
"Do I have to be on the phone for this?"
Does not know their SR#
Calls back for same solution within same day
Solved Issue by Rebooting/cache clearing
Provides asset tag for the monitor
"I Have always done it this way"
Forgot Password after vacation
"Can you just install it for me?"
"Do I have to do this all the time?"
Calls in for a error but makes you ask what the error is
Believes they are an exception to the rule or upgrade
Calls in for an update on an SR submit within the last few hours