Outlook:How do IShare aMailbox?"I have to goto a meetingsoon.""How Longwill this take?"States workhas not beendone, butforgot tosubmit SR"Can youjust installit for me?""But MyCoWorkerHasAccess"Calls in for aerror butmakes youask what theerror isBelievesthey are anexception tothe rule orupgradeRep:Kahn,Koziarz,Kocianic, orOslanceI'm not techsavvy/,computerliterare"I alreadyrestarted/clearedmy cache""Do I haveto do thisall thetime?""I have aQuick &/orSimpleQuestion"ForgotPasswordaftervacationCalls backfor samesolutionwithin sameday"I Havealwaysdone itthis way"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)states thatIssue wasresolved prior,but does notknow when orhowSolved Issue byRebooting/cacheclearingAsk acomplexQuestion.Answerswith"Yes"Calls in for anupdate on anSR submitwithin the lastfew hoursHas had anissue formonths, butnow its arushDoes notknowtheir SR#"Do I haveto be onthe phonefor this?"Providesasset tagfor themonitorOutlook:How do IShare aMailbox?"I have to goto a meetingsoon.""How Longwill this take?"States workhas not beendone, butforgot tosubmit SR"Can youjust installit for me?""But MyCoWorkerHasAccess"Calls in for aerror butmakes youask what theerror isBelievesthey are anexception tothe rule orupgradeRep:Kahn,Koziarz,Kocianic, orOslanceI'm not techsavvy/,computerliterare"I alreadyrestarted/clearedmy cache""Do I haveto do thisall thetime?""I have aQuick &/orSimpleQuestion"ForgotPasswordaftervacationCalls backfor samesolutionwithin sameday"I Havealwaysdone itthis way"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)states thatIssue wasresolved prior,but does notknow when orhowSolved Issue byRebooting/cacheclearingAsk acomplexQuestion.Answerswith"Yes"Calls in for anupdate on anSR submitwithin the lastfew hoursHas had anissue formonths, butnow its arushDoes notknowtheir SR#"Do I haveto be onthe phonefor this?"Providesasset tagfor themonitor

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outlook: How do I Share a Mailbox?
  2. "I have to go to a meeting soon." "How Long will this take?"
  3. States work has not been done, but forgot to submit SR
  4. "Can you just install it for me?"
  5. "But My CoWorker Has Access"
  6. Calls in for a error but makes you ask what the error is
  7. Believes they are an exception to the rule or upgrade
  8. Rep: Kahn, Koziarz, Kocianic, or Oslance
  9. I'm not tech savvy/,computer literare
  10. "I already restarted/cleared my cache"
  11. "Do I have to do this all the time?"
  12. "I have a Quick &/or Simple Question"
  13. Forgot Password after vacation
  14. Calls back for same solution within same day
  15. "I Have always done it this way"
  16. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  17. states that Issue was resolved prior, but does not know when or how
  18. Solved Issue by Rebooting/cache clearing
  19. Ask a complex Question. Answers with"Yes"
  20. Calls in for an update on an SR submit within the last few hours
  21. Has had an issue for months, but now its a rush
  22. Does not know their SR#
  23. "Do I have to be on the phone for this?"
  24. Provides asset tag for the monitor