"I have to goto a meetingsoon.""How Longwill this take?"Ask acomplexQuestion.Answerswith"Yes"Has had anissue formonths, butnow its arushStates workhas not beendone, butforgot tosubmit SRI'm not techsavvy/,computerliterare"I alreadyrestarted/clearedmy cache"Rep:Kahn,Koziarz,Kocianic, orOslancestates thatIssue wasresolved prior,but does notknow when orhow"But MyCoWorkerHasAccess"Outlook:How do IShare aMailbox?Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"Do I haveto be onthe phonefor this?"Does notknowtheir SR#Calls backfor samesolutionwithin samedaySolved Issue byRebooting/cacheclearingProvidesasset tagfor themonitor"I Havealwaysdone itthis way"ForgotPasswordaftervacation"Can youjust installit for me?""Do I haveto do thisall thetime?"Calls in for aerror butmakes youask what theerror isBelievesthey are anexception tothe rule orupgradeCalls in for anupdate on anSR submitwithin the lastfew hours"I have aQuick &/orSimpleQuestion""I have to goto a meetingsoon.""How Longwill this take?"Ask acomplexQuestion.Answerswith"Yes"Has had anissue formonths, butnow its arushStates workhas not beendone, butforgot tosubmit SRI'm not techsavvy/,computerliterare"I alreadyrestarted/clearedmy cache"Rep:Kahn,Koziarz,Kocianic, orOslancestates thatIssue wasresolved prior,but does notknow when orhow"But MyCoWorkerHasAccess"Outlook:How do IShare aMailbox?Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"Do I haveto be onthe phonefor this?"Does notknowtheir SR#Calls backfor samesolutionwithin samedaySolved Issue byRebooting/cacheclearingProvidesasset tagfor themonitor"I Havealwaysdone itthis way"ForgotPasswordaftervacation"Can youjust installit for me?""Do I haveto do thisall thetime?"Calls in for aerror butmakes youask what theerror isBelievesthey are anexception tothe rule orupgradeCalls in for anupdate on anSR submitwithin the lastfew hours"I have aQuick &/orSimpleQuestion"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I have to go to a meeting soon." "How Long will this take?"
  2. Ask a complex Question. Answers with"Yes"
  3. Has had an issue for months, but now its a rush
  4. States work has not been done, but forgot to submit SR
  5. I'm not tech savvy/,computer literare
  6. "I already restarted/cleared my cache"
  7. Rep: Kahn, Koziarz, Kocianic, or Oslance
  8. states that Issue was resolved prior, but does not know when or how
  9. "But My CoWorker Has Access"
  10. Outlook: How do I Share a Mailbox?
  11. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  12. "Do I have to be on the phone for this?"
  13. Does not know their SR#
  14. Calls back for same solution within same day
  15. Solved Issue by Rebooting/cache clearing
  16. Provides asset tag for the monitor
  17. "I Have always done it this way"
  18. Forgot Password after vacation
  19. "Can you just install it for me?"
  20. "Do I have to do this all the time?"
  21. Calls in for a error but makes you ask what the error is
  22. Believes they are an exception to the rule or upgrade
  23. Calls in for an update on an SR submit within the last few hours
  24. "I have a Quick &/or Simple Question"