ForgotPasswordaftervacation"I alreadyrestarted/clearedmy cache""Do I haveto do thisall thetime?"States workhas not beendone, butforgot tosubmit SRProvidesasset tagfor themonitorOutlook:How do IShare aMailbox?"Do I haveto be onthe phonefor this?"Believesthey are anexception tothe rule orupgrade"I have to goto a meetingsoon.""How Longwill this take?"Solved Issue byRebooting/cacheclearingCalls in for anupdate on anSR submitwithin the lastfew hours"Can youjust installit for me?"Calls in for aerror butmakes youask what theerror isAsk acomplexQuestion.Answerswith"Yes"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I Havealwaysdone itthis way"I'm not techsavvy/,computerliterareDoes notknowtheir SR#"But MyCoWorkerHasAccess"Rep:Kahn,Koziarz,Kocianic, orOslanceHas had anissue formonths, butnow its arushCalls backfor samesolutionwithin sameday"I have aQuick &/orSimpleQuestion"states thatIssue wasresolved prior,but does notknow when orhowForgotPasswordaftervacation"I alreadyrestarted/clearedmy cache""Do I haveto do thisall thetime?"States workhas not beendone, butforgot tosubmit SRProvidesasset tagfor themonitorOutlook:How do IShare aMailbox?"Do I haveto be onthe phonefor this?"Believesthey are anexception tothe rule orupgrade"I have to goto a meetingsoon.""How Longwill this take?"Solved Issue byRebooting/cacheclearingCalls in for anupdate on anSR submitwithin the lastfew hours"Can youjust installit for me?"Calls in for aerror butmakes youask what theerror isAsk acomplexQuestion.Answerswith"Yes"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I Havealwaysdone itthis way"I'm not techsavvy/,computerliterareDoes notknowtheir SR#"But MyCoWorkerHasAccess"Rep:Kahn,Koziarz,Kocianic, orOslanceHas had anissue formonths, butnow its arushCalls backfor samesolutionwithin sameday"I have aQuick &/orSimpleQuestion"states thatIssue wasresolved prior,but does notknow when orhow

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Forgot Password after vacation
  2. "I already restarted/cleared my cache"
  3. "Do I have to do this all the time?"
  4. States work has not been done, but forgot to submit SR
  5. Provides asset tag for the monitor
  6. Outlook: How do I Share a Mailbox?
  7. "Do I have to be on the phone for this?"
  8. Believes they are an exception to the rule or upgrade
  9. "I have to go to a meeting soon." "How Long will this take?"
  10. Solved Issue by Rebooting/cache clearing
  11. Calls in for an update on an SR submit within the last few hours
  12. "Can you just install it for me?"
  13. Calls in for a error but makes you ask what the error is
  14. Ask a complex Question. Answers with"Yes"
  15. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  16. "I Have always done it this way"
  17. I'm not tech savvy/,computer literare
  18. Does not know their SR#
  19. "But My CoWorker Has Access"
  20. Rep: Kahn, Koziarz, Kocianic, or Oslance
  21. Has had an issue for months, but now its a rush
  22. Calls back for same solution within same day
  23. "I have a Quick &/or Simple Question"
  24. states that Issue was resolved prior, but does not know when or how