Rep:Kahn,Koziarz,Kocianic, orOslancestates thatIssue wasresolved prior,but does notknow when orhow"Do I haveto do thisall thetime?"Ask acomplexQuestion.Answerswith"Yes""I have to goto a meetingsoon.""How Longwill this take?""Do I haveto be onthe phonefor this?"States workhas not beendone, butforgot tosubmit SROutlook:How do IShare aMailbox?"But MyCoWorkerHasAccess"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Calls in for aerror butmakes youask what theerror is"I have aQuick &/orSimpleQuestion"Providesasset tagfor themonitor"I alreadyrestarted/clearedmy cache"Calls in for anupdate on anSR submitwithin the lastfew hoursForgotPasswordaftervacationBelievesthey are anexception tothe rule orupgradeDoes notknowtheir SR#"I Havealwaysdone itthis way"Calls backfor samesolutionwithin sameday"Can youjust installit for me?"I'm not techsavvy/,computerliterareSolved Issue byRebooting/cacheclearingHas had anissue formonths, butnow its arushRep:Kahn,Koziarz,Kocianic, orOslancestates thatIssue wasresolved prior,but does notknow when orhow"Do I haveto do thisall thetime?"Ask acomplexQuestion.Answerswith"Yes""I have to goto a meetingsoon.""How Longwill this take?""Do I haveto be onthe phonefor this?"States workhas not beendone, butforgot tosubmit SROutlook:How do IShare aMailbox?"But MyCoWorkerHasAccess"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Calls in for aerror butmakes youask what theerror is"I have aQuick &/orSimpleQuestion"Providesasset tagfor themonitor"I alreadyrestarted/clearedmy cache"Calls in for anupdate on anSR submitwithin the lastfew hoursForgotPasswordaftervacationBelievesthey are anexception tothe rule orupgradeDoes notknowtheir SR#"I Havealwaysdone itthis way"Calls backfor samesolutionwithin sameday"Can youjust installit for me?"I'm not techsavvy/,computerliterareSolved Issue byRebooting/cacheclearingHas had anissue formonths, butnow its arush

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep: Kahn, Koziarz, Kocianic, or Oslance
  2. states that Issue was resolved prior, but does not know when or how
  3. "Do I have to do this all the time?"
  4. Ask a complex Question. Answers with"Yes"
  5. "I have to go to a meeting soon." "How Long will this take?"
  6. "Do I have to be on the phone for this?"
  7. States work has not been done, but forgot to submit SR
  8. Outlook: How do I Share a Mailbox?
  9. "But My CoWorker Has Access"
  10. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  11. Calls in for a error but makes you ask what the error is
  12. "I have a Quick &/or Simple Question"
  13. Provides asset tag for the monitor
  14. "I already restarted/cleared my cache"
  15. Calls in for an update on an SR submit within the last few hours
  16. Forgot Password after vacation
  17. Believes they are an exception to the rule or upgrade
  18. Does not know their SR#
  19. "I Have always done it this way"
  20. Calls back for same solution within same day
  21. "Can you just install it for me?"
  22. I'm not tech savvy/,computer literare
  23. Solved Issue by Rebooting/cache clearing
  24. Has had an issue for months, but now its a rush