Providesasset tagfor themonitorSolved Issue byRebooting/cacheclearingI'm not techsavvy/,computerliterareBelievesthey are anexception tothe rule orupgrade"I Havealwaysdone itthis way""I have to goto a meetingsoon.""How Longwill this take?"ForgotPasswordaftervacationCalls backfor samesolutionwithin sameday"But MyCoWorkerHasAccess""I have aQuick &/orSimpleQuestion"States workhas not beendone, butforgot tosubmit SRCalls in for anupdate on anSR submitwithin the lastfew hoursCalls in for aerror butmakes youask what theerror isstates thatIssue wasresolved prior,but does notknow when orhowOutlook:How do IShare aMailbox?"Do I haveto be onthe phonefor this?"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"Can youjust installit for me?"Rep:Kahn,Koziarz,Kocianic, orOslanceDoes notknowtheir SR#"I alreadyrestarted/clearedmy cache""Do I haveto do thisall thetime?"Has had anissue formonths, butnow its arushAsk acomplexQuestion.Answerswith"Yes"Providesasset tagfor themonitorSolved Issue byRebooting/cacheclearingI'm not techsavvy/,computerliterareBelievesthey are anexception tothe rule orupgrade"I Havealwaysdone itthis way""I have to goto a meetingsoon.""How Longwill this take?"ForgotPasswordaftervacationCalls backfor samesolutionwithin sameday"But MyCoWorkerHasAccess""I have aQuick &/orSimpleQuestion"States workhas not beendone, butforgot tosubmit SRCalls in for anupdate on anSR submitwithin the lastfew hoursCalls in for aerror butmakes youask what theerror isstates thatIssue wasresolved prior,but does notknow when orhowOutlook:How do IShare aMailbox?"Do I haveto be onthe phonefor this?"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"Can youjust installit for me?"Rep:Kahn,Koziarz,Kocianic, orOslanceDoes notknowtheir SR#"I alreadyrestarted/clearedmy cache""Do I haveto do thisall thetime?"Has had anissue formonths, butnow its arushAsk acomplexQuestion.Answerswith"Yes"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provides asset tag for the monitor
  2. Solved Issue by Rebooting/cache clearing
  3. I'm not tech savvy/,computer literare
  4. Believes they are an exception to the rule or upgrade
  5. "I Have always done it this way"
  6. "I have to go to a meeting soon." "How Long will this take?"
  7. Forgot Password after vacation
  8. Calls back for same solution within same day
  9. "But My CoWorker Has Access"
  10. "I have a Quick &/or Simple Question"
  11. States work has not been done, but forgot to submit SR
  12. Calls in for an update on an SR submit within the last few hours
  13. Calls in for a error but makes you ask what the error is
  14. states that Issue was resolved prior, but does not know when or how
  15. Outlook: How do I Share a Mailbox?
  16. "Do I have to be on the phone for this?"
  17. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  18. "Can you just install it for me?"
  19. Rep: Kahn, Koziarz, Kocianic, or Oslance
  20. Does not know their SR#
  21. "I already restarted/cleared my cache"
  22. "Do I have to do this all the time?"
  23. Has had an issue for months, but now its a rush
  24. Ask a complex Question. Answers with"Yes"