GrantingAccess fornetworkfoldersSecuritygetsinvolvedsubmitoffshoretransfer withno Excel sheetor approvalVPNIssueTravelingoutsideof the USActivateFOB/Keyboard"I'mbusy"@stevein aticketPFE TaxRegroupingUtilityCCH Axcess(needsapproval/download)FirmFlowissueUpdateto groupemailBSODMachinehardwareissueMovetoken inPFEadminPFEissuesIchannelProblemsNetworkissueMoveGosystemLocatorCat getsinvolvedRequestMiFiRedirectingthem tosend ticketto HRping/walkups but theyneed tosubmit aticket afterInfragetsinvolvedGrantingAccess fornetworkfoldersSecuritygetsinvolvedsubmitoffshoretransfer withno Excel sheetor approvalVPNIssueTravelingoutsideof the USActivateFOB/Keyboard"I'mbusy"@stevein aticketPFE TaxRegroupingUtilityCCH Axcess(needsapproval/download)FirmFlowissueUpdateto groupemailBSODMachinehardwareissueMovetoken inPFEadminPFEissuesIchannelProblemsNetworkissueMoveGosystemLocatorCat getsinvolvedRequestMiFiRedirectingthem tosend ticketto HRping/walkups but theyneed tosubmit aticket afterInfragetsinvolved

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Granting Access for network folders
  2. Security gets involved
  3. submit offshore transfer with no Excel sheet or approval
  4. VPN Issue
  5. Traveling outside of the US
  6. Activate FOB/Keyboard
  7. "I'm busy"
  8. @steve in a ticket
  9. PFE Tax Regrouping Utility
  10. CCH Axcess(needs approval/download)
  11. Firm Flow issue
  12. Update to group email
  13. BSOD
  14. Machine hardware issue
  15. Move token in PFE admin
  16. PFE issues
  17. Ichannel Problems
  18. Network issue
  19. Move Gosystem Locator
  20. Cat gets involved
  21. Request MiFi
  22. Redirecting them to send ticket to HR
  23. ping/walk ups but they need to submit a ticket after
  24. Infra gets involved