Redirectingthem tosend ticketto HRMachinehardwareissuePFE TaxRegroupingUtilityCCH Axcess(needsapproval/download)SecuritygetsinvolvedNetworkissueUpdateto groupemailGrantingAccess fornetworkfoldersInfragetsinvolvedCat getsinvolvedActivateFOB/KeyboardMovetoken inPFEadminVPNIssuesubmitoffshoretransfer withno Excel sheetor approvalBSODFirmFlowissuePFEissuesIchannelProblemsRequestMiFi"I'mbusy"ping/walkups but theyneed tosubmit aticket afterTravelingoutsideof the USMoveGosystemLocator@stevein aticketRedirectingthem tosend ticketto HRMachinehardwareissuePFE TaxRegroupingUtilityCCH Axcess(needsapproval/download)SecuritygetsinvolvedNetworkissueUpdateto groupemailGrantingAccess fornetworkfoldersInfragetsinvolvedCat getsinvolvedActivateFOB/KeyboardMovetoken inPFEadminVPNIssuesubmitoffshoretransfer withno Excel sheetor approvalBSODFirmFlowissuePFEissuesIchannelProblemsRequestMiFi"I'mbusy"ping/walkups but theyneed tosubmit aticket afterTravelingoutsideof the USMoveGosystemLocator@stevein aticket

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Redirecting them to send ticket to HR
  2. Machine hardware issue
  3. PFE Tax Regrouping Utility
  4. CCH Axcess(needs approval/download)
  5. Security gets involved
  6. Network issue
  7. Update to group email
  8. Granting Access for network folders
  9. Infra gets involved
  10. Cat gets involved
  11. Activate FOB/Keyboard
  12. Move token in PFE admin
  13. VPN Issue
  14. submit offshore transfer with no Excel sheet or approval
  15. BSOD
  16. Firm Flow issue
  17. PFE issues
  18. Ichannel Problems
  19. Request MiFi
  20. "I'm busy"
  21. ping/walk ups but they need to submit a ticket after
  22. Traveling outside of the US
  23. Move Gosystem Locator
  24. @steve in a ticket