NetworkissueInfragetsinvolvedCat getsinvolvedCCH Axcess(needsapproval/download)PFEissuesIchannelProblemsFirmFlowissueActivateFOB/KeyboardRequestMiFi@stevein aticketGrantingAccess fornetworkfolders"I'mbusy"Securitygetsinvolvedsubmitoffshoretransfer withno Excel sheetor approvalVPNIssueping/walkups but theyneed tosubmit aticket afterBSODMoveGosystemLocatorPFE TaxRegroupingUtilityTravelingoutsideof the USMachinehardwareissueRedirectingthem tosend ticketto HRMovetoken inPFEadminUpdateto groupemailNetworkissueInfragetsinvolvedCat getsinvolvedCCH Axcess(needsapproval/download)PFEissuesIchannelProblemsFirmFlowissueActivateFOB/KeyboardRequestMiFi@stevein aticketGrantingAccess fornetworkfolders"I'mbusy"Securitygetsinvolvedsubmitoffshoretransfer withno Excel sheetor approvalVPNIssueping/walkups but theyneed tosubmit aticket afterBSODMoveGosystemLocatorPFE TaxRegroupingUtilityTravelingoutsideof the USMachinehardwareissueRedirectingthem tosend ticketto HRMovetoken inPFEadminUpdateto groupemail

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Network issue
  2. Infra gets involved
  3. Cat gets involved
  4. CCH Axcess(needs approval/download)
  5. PFE issues
  6. Ichannel Problems
  7. Firm Flow issue
  8. Activate FOB/Keyboard
  9. Request MiFi
  10. @steve in a ticket
  11. Granting Access for network folders
  12. "I'm busy"
  13. Security gets involved
  14. submit offshore transfer with no Excel sheet or approval
  15. VPN Issue
  16. ping/walk ups but they need to submit a ticket after
  17. BSOD
  18. Move Gosystem Locator
  19. PFE Tax Regrouping Utility
  20. Traveling outside of the US
  21. Machine hardware issue
  22. Redirecting them to send ticket to HR
  23. Move token in PFE admin
  24. Update to group email