PFEissuesNetworkissuePFE TaxRegroupingUtilityBSODCCH Axcess(needsapproval/download)Updateto groupemail"I'mbusy"SecuritygetsinvolvedGrantingAccess fornetworkfoldersIchannelProblemsMoveGosystemLocatorInfragetsinvolvedMachinehardwareissueTravelingoutsideof the USping/walkups but theyneed tosubmit aticket afterCat getsinvolvedActivateFOB/KeyboardRedirectingthem tosend ticketto HRMovetoken inPFEadminsubmitoffshoretransfer withno Excel sheetor approvalFirmFlowissueVPNIssue@stevein aticketRequestMiFiPFEissuesNetworkissuePFE TaxRegroupingUtilityBSODCCH Axcess(needsapproval/download)Updateto groupemail"I'mbusy"SecuritygetsinvolvedGrantingAccess fornetworkfoldersIchannelProblemsMoveGosystemLocatorInfragetsinvolvedMachinehardwareissueTravelingoutsideof the USping/walkups but theyneed tosubmit aticket afterCat getsinvolvedActivateFOB/KeyboardRedirectingthem tosend ticketto HRMovetoken inPFEadminsubmitoffshoretransfer withno Excel sheetor approvalFirmFlowissueVPNIssue@stevein aticketRequestMiFi

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PFE issues
  2. Network issue
  3. PFE Tax Regrouping Utility
  4. BSOD
  5. CCH Axcess(needs approval/download)
  6. Update to group email
  7. "I'm busy"
  8. Security gets involved
  9. Granting Access for network folders
  10. Ichannel Problems
  11. Move Gosystem Locator
  12. Infra gets involved
  13. Machine hardware issue
  14. Traveling outside of the US
  15. ping/walk ups but they need to submit a ticket after
  16. Cat gets involved
  17. Activate FOB/Keyboard
  18. Redirecting them to send ticket to HR
  19. Move token in PFE admin
  20. submit offshore transfer with no Excel sheet or approval
  21. Firm Flow issue
  22. VPN Issue
  23. @steve in a ticket
  24. Request MiFi