MachinehardwareissueTravelingoutsideof the USCCH Axcess(needsapproval/download)InfragetsinvolvedActivateFOB/KeyboardPFE TaxRegroupingUtilityCat getsinvolvedPFEissuessubmitoffshoretransfer withno Excel sheetor approvalIchannelProblemsUpdateto groupemailGrantingAccess fornetworkfoldersVPNIssueBSODRedirectingthem tosend ticketto HRMovetoken inPFEadminping/walkups but theyneed tosubmit aticket after"I'mbusy"RequestMiFiMoveGosystemLocatorSecuritygetsinvolved@stevein aticketFirmFlowissueNetworkissueMachinehardwareissueTravelingoutsideof the USCCH Axcess(needsapproval/download)InfragetsinvolvedActivateFOB/KeyboardPFE TaxRegroupingUtilityCat getsinvolvedPFEissuessubmitoffshoretransfer withno Excel sheetor approvalIchannelProblemsUpdateto groupemailGrantingAccess fornetworkfoldersVPNIssueBSODRedirectingthem tosend ticketto HRMovetoken inPFEadminping/walkups but theyneed tosubmit aticket after"I'mbusy"RequestMiFiMoveGosystemLocatorSecuritygetsinvolved@stevein aticketFirmFlowissueNetworkissue

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Machine hardware issue
  2. Traveling outside of the US
  3. CCH Axcess(needs approval/download)
  4. Infra gets involved
  5. Activate FOB/Keyboard
  6. PFE Tax Regrouping Utility
  7. Cat gets involved
  8. PFE issues
  9. submit offshore transfer with no Excel sheet or approval
  10. Ichannel Problems
  11. Update to group email
  12. Granting Access for network folders
  13. VPN Issue
  14. BSOD
  15. Redirecting them to send ticket to HR
  16. Move token in PFE admin
  17. ping/walk ups but they need to submit a ticket after
  18. "I'm busy"
  19. Request MiFi
  20. Move Gosystem Locator
  21. Security gets involved
  22. @steve in a ticket
  23. Firm Flow issue
  24. Network issue