PFEissuesGrantingAccess fornetworkfoldersVPNIssuesubmitoffshoretransfer withno Excel sheetor approvalActivateFOB/Keyboard@stevein aticketPFE TaxRegroupingUtilityUpdateto groupemailIchannelProblemsBSOD"I'mbusy"NetworkissueInfragetsinvolvedMachinehardwareissueTravelingoutsideof the USSecuritygetsinvolvedFirmFlowissueCCH Axcess(needsapproval/download)Redirectingthem tosend ticketto HRMoveGosystemLocatorMovetoken inPFEadminCat getsinvolvedping/walkups but theyneed tosubmit aticket afterRequestMiFiPFEissuesGrantingAccess fornetworkfoldersVPNIssuesubmitoffshoretransfer withno Excel sheetor approvalActivateFOB/Keyboard@stevein aticketPFE TaxRegroupingUtilityUpdateto groupemailIchannelProblemsBSOD"I'mbusy"NetworkissueInfragetsinvolvedMachinehardwareissueTravelingoutsideof the USSecuritygetsinvolvedFirmFlowissueCCH Axcess(needsapproval/download)Redirectingthem tosend ticketto HRMoveGosystemLocatorMovetoken inPFEadminCat getsinvolvedping/walkups but theyneed tosubmit aticket afterRequestMiFi

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. PFE issues
  2. Granting Access for network folders
  3. VPN Issue
  4. submit offshore transfer with no Excel sheet or approval
  5. Activate FOB/Keyboard
  6. @steve in a ticket
  7. PFE Tax Regrouping Utility
  8. Update to group email
  9. Ichannel Problems
  10. BSOD
  11. "I'm busy"
  12. Network issue
  13. Infra gets involved
  14. Machine hardware issue
  15. Traveling outside of the US
  16. Security gets involved
  17. Firm Flow issue
  18. CCH Axcess(needs approval/download)
  19. Redirecting them to send ticket to HR
  20. Move Gosystem Locator
  21. Move token in PFE admin
  22. Cat gets involved
  23. ping/walk ups but they need to submit a ticket after
  24. Request MiFi