GrantingAccess fornetworkfoldersSecuritygetsinvolved"I'mbusy"ActivateFOB/KeyboardIchannelProblemssubmitoffshoretransfer withno Excel sheetor approvalMovetoken inPFEadminNetworkissueFirmFlowissueping/walkups but theyneed tosubmit aticket afterBSODCCH Axcess(needsapproval/download)VPNIssueRedirectingthem tosend ticketto HRMoveGosystemLocatorInfragetsinvolvedMachinehardwareissue@stevein aticketTravelingoutsideof the USCat getsinvolvedPFEissuesPFE TaxRegroupingUtilityUpdateto groupemailRequestMiFiGrantingAccess fornetworkfoldersSecuritygetsinvolved"I'mbusy"ActivateFOB/KeyboardIchannelProblemssubmitoffshoretransfer withno Excel sheetor approvalMovetoken inPFEadminNetworkissueFirmFlowissueping/walkups but theyneed tosubmit aticket afterBSODCCH Axcess(needsapproval/download)VPNIssueRedirectingthem tosend ticketto HRMoveGosystemLocatorInfragetsinvolvedMachinehardwareissue@stevein aticketTravelingoutsideof the USCat getsinvolvedPFEissuesPFE TaxRegroupingUtilityUpdateto groupemailRequestMiFi

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Granting Access for network folders
  2. Security gets involved
  3. "I'm busy"
  4. Activate FOB/Keyboard
  5. Ichannel Problems
  6. submit offshore transfer with no Excel sheet or approval
  7. Move token in PFE admin
  8. Network issue
  9. Firm Flow issue
  10. ping/walk ups but they need to submit a ticket after
  11. BSOD
  12. CCH Axcess(needs approval/download)
  13. VPN Issue
  14. Redirecting them to send ticket to HR
  15. Move Gosystem Locator
  16. Infra gets involved
  17. Machine hardware issue
  18. @steve in a ticket
  19. Traveling outside of the US
  20. Cat gets involved
  21. PFE issues
  22. PFE Tax Regrouping Utility
  23. Update to group email
  24. Request MiFi