CCH Axcess(needsapproval/download)@stevein aticketInfragetsinvolvedVPNIssueSecuritygetsinvolvedping/walkups but theyneed tosubmit aticket afterNetworkissueMachinehardwareissueRequestMiFiTravelingoutsideof the USUpdateto groupemailsubmitoffshoretransfer withno Excel sheetor approvalMovetoken inPFEadmin"I'mbusy"MoveGosystemLocatorActivateFOB/KeyboardRedirectingthem tosend ticketto HRPFEissuesCat getsinvolvedBSODFirmFlowissueIchannelProblemsGrantingAccess fornetworkfoldersPFE TaxRegroupingUtilityCCH Axcess(needsapproval/download)@stevein aticketInfragetsinvolvedVPNIssueSecuritygetsinvolvedping/walkups but theyneed tosubmit aticket afterNetworkissueMachinehardwareissueRequestMiFiTravelingoutsideof the USUpdateto groupemailsubmitoffshoretransfer withno Excel sheetor approvalMovetoken inPFEadmin"I'mbusy"MoveGosystemLocatorActivateFOB/KeyboardRedirectingthem tosend ticketto HRPFEissuesCat getsinvolvedBSODFirmFlowissueIchannelProblemsGrantingAccess fornetworkfoldersPFE TaxRegroupingUtility

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CCH Axcess(needs approval/download)
  2. @steve in a ticket
  3. Infra gets involved
  4. VPN Issue
  5. Security gets involved
  6. ping/walk ups but they need to submit a ticket after
  7. Network issue
  8. Machine hardware issue
  9. Request MiFi
  10. Traveling outside of the US
  11. Update to group email
  12. submit offshore transfer with no Excel sheet or approval
  13. Move token in PFE admin
  14. "I'm busy"
  15. Move Gosystem Locator
  16. Activate FOB/Keyboard
  17. Redirecting them to send ticket to HR
  18. PFE issues
  19. Cat gets involved
  20. BSOD
  21. Firm Flow issue
  22. Ichannel Problems
  23. Granting Access for network folders
  24. PFE Tax Regrouping Utility