ping/walkups but theyneed tosubmit aticket afterSecuritygetsinvolvedMovetoken inPFEadmin"I'mbusy"ActivateFOB/KeyboardUpdateto groupemailPFEissuesFirmFlowissueGrantingAccess fornetworkfoldersTravelingoutsideof the USRequestMiFiCat getsinvolved@stevein aticketMachinehardwareissueBSODCCH Axcess(needsapproval/download)submitoffshoretransfer withno Excel sheetor approvalNetworkissueInfragetsinvolvedVPNIssuePFE TaxRegroupingUtilityRedirectingthem tosend ticketto HRMoveGosystemLocatorIchannelProblemsping/walkups but theyneed tosubmit aticket afterSecuritygetsinvolvedMovetoken inPFEadmin"I'mbusy"ActivateFOB/KeyboardUpdateto groupemailPFEissuesFirmFlowissueGrantingAccess fornetworkfoldersTravelingoutsideof the USRequestMiFiCat getsinvolved@stevein aticketMachinehardwareissueBSODCCH Axcess(needsapproval/download)submitoffshoretransfer withno Excel sheetor approvalNetworkissueInfragetsinvolvedVPNIssuePFE TaxRegroupingUtilityRedirectingthem tosend ticketto HRMoveGosystemLocatorIchannelProblems

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. ping/walk ups but they need to submit a ticket after
  2. Security gets involved
  3. Move token in PFE admin
  4. "I'm busy"
  5. Activate FOB/Keyboard
  6. Update to group email
  7. PFE issues
  8. Firm Flow issue
  9. Granting Access for network folders
  10. Traveling outside of the US
  11. Request MiFi
  12. Cat gets involved
  13. @steve in a ticket
  14. Machine hardware issue
  15. BSOD
  16. CCH Axcess(needs approval/download)
  17. submit offshore transfer with no Excel sheet or approval
  18. Network issue
  19. Infra gets involved
  20. VPN Issue
  21. PFE Tax Regrouping Utility
  22. Redirecting them to send ticket to HR
  23. Move Gosystem Locator
  24. Ichannel Problems