ForgotPasswordaftervacationHas had anissue formonths, butnow its arush"I have aQuick &/orSimpleQuestion"Solved Issue byRebooting/cacheclearingSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Calls in for aerror butmakes youask what theerror isProvidesasset tagfor themonitorStates workhas not beendone, butforgot tosubmit SR"Do I haveto be onthe phonefor this?"Ask acomplexQuestion.Answerswith"Yes""I Havealwaysdone itthis way"Does notknowtheir SR#"Do I haveto do thisall thetime?""But MyCoWorkerHasAccess"states thatIssue wasresolved prior,but does notknow when orhowBelievesthey are anexception tothe rule orupgradeI'm not techsavvy/,computerliterareCalls backfor samesolutionwithin samedayRep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. JasiakOutlook:How do IShare aMailbox?Calls in for anupdate on anSR submitwithin the lastfew hours"I have to goto a meetingsoon.""How Longwill this take?""Can youjust installit for me?""I alreadyrestarted/clearedmy cache"ForgotPasswordaftervacationHas had anissue formonths, butnow its arush"I have aQuick &/orSimpleQuestion"Solved Issue byRebooting/cacheclearingSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Calls in for aerror butmakes youask what theerror isProvidesasset tagfor themonitorStates workhas not beendone, butforgot tosubmit SR"Do I haveto be onthe phonefor this?"Ask acomplexQuestion.Answerswith"Yes""I Havealwaysdone itthis way"Does notknowtheir SR#"Do I haveto do thisall thetime?""But MyCoWorkerHasAccess"states thatIssue wasresolved prior,but does notknow when orhowBelievesthey are anexception tothe rule orupgradeI'm not techsavvy/,computerliterareCalls backfor samesolutionwithin samedayRep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. JasiakOutlook:How do IShare aMailbox?Calls in for anupdate on anSR submitwithin the lastfew hours"I have to goto a meetingsoon.""How Longwill this take?""Can youjust installit for me?""I alreadyrestarted/clearedmy cache"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Forgot Password after vacation
  2. Has had an issue for months, but now its a rush
  3. "I have a Quick &/or Simple Question"
  4. Solved Issue by Rebooting/cache clearing
  5. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  6. Calls in for a error but makes you ask what the error is
  7. Provides asset tag for the monitor
  8. States work has not been done, but forgot to submit SR
  9. "Do I have to be on the phone for this?"
  10. Ask a complex Question. Answers with"Yes"
  11. "I Have always done it this way"
  12. Does not know their SR#
  13. "Do I have to do this all the time?"
  14. "But My CoWorker Has Access"
  15. states that Issue was resolved prior, but does not know when or how
  16. Believes they are an exception to the rule or upgrade
  17. I'm not tech savvy/,computer literare
  18. Calls back for same solution within same day
  19. Rep/User: Kahn/Koziarz/B. Lynn/Oslance/A. Kim/O. Jasiak
  20. Outlook: How do I Share a Mailbox?
  21. Calls in for an update on an SR submit within the last few hours
  22. "I have to go to a meeting soon." "How Long will this take?"
  23. "Can you just install it for me?"
  24. "I already restarted/cleared my cache"