"I Havealwaysdone itthis way""I have to goto a meetingsoon.""How Longwill this take?""But MyCoWorkerHasAccess"states thatIssue wasresolved prior,but does notknow when orhowAsk acomplexQuestion.Answerswith"Yes"Rep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. Jasiak"Do I haveto do thisall thetime?"Calls backfor samesolutionwithin sameday"Can youjust installit for me?""Do I haveto be onthe phonefor this?"Has had anissue formonths, butnow its arushCalls in for aerror butmakes youask what theerror is"I alreadyrestarted/clearedmy cache"Does notknowtheir SR#I'm not techsavvy/,computerliterareSolved Issue byRebooting/cacheclearingSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I have aQuick &/orSimpleQuestion"Providesasset tagfor themonitorOutlook:How do IShare aMailbox?Believesthey are anexception tothe rule orupgradeCalls in for anupdate on anSR submitwithin the lastfew hoursForgotPasswordaftervacationStates workhas not beendone, butforgot tosubmit SR"I Havealwaysdone itthis way""I have to goto a meetingsoon.""How Longwill this take?""But MyCoWorkerHasAccess"states thatIssue wasresolved prior,but does notknow when orhowAsk acomplexQuestion.Answerswith"Yes"Rep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. Jasiak"Do I haveto do thisall thetime?"Calls backfor samesolutionwithin sameday"Can youjust installit for me?""Do I haveto be onthe phonefor this?"Has had anissue formonths, butnow its arushCalls in for aerror butmakes youask what theerror is"I alreadyrestarted/clearedmy cache"Does notknowtheir SR#I'm not techsavvy/,computerliterareSolved Issue byRebooting/cacheclearingSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I have aQuick &/orSimpleQuestion"Providesasset tagfor themonitorOutlook:How do IShare aMailbox?Believesthey are anexception tothe rule orupgradeCalls in for anupdate on anSR submitwithin the lastfew hoursForgotPasswordaftervacationStates workhas not beendone, butforgot tosubmit SR

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I Have always done it this way"
  2. "I have to go to a meeting soon." "How Long will this take?"
  3. "But My CoWorker Has Access"
  4. states that Issue was resolved prior, but does not know when or how
  5. Ask a complex Question. Answers with"Yes"
  6. Rep/User: Kahn/Koziarz/B. Lynn/Oslance/A. Kim/O. Jasiak
  7. "Do I have to do this all the time?"
  8. Calls back for same solution within same day
  9. "Can you just install it for me?"
  10. "Do I have to be on the phone for this?"
  11. Has had an issue for months, but now its a rush
  12. Calls in for a error but makes you ask what the error is
  13. "I already restarted/cleared my cache"
  14. Does not know their SR#
  15. I'm not tech savvy/,computer literare
  16. Solved Issue by Rebooting/cache clearing
  17. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  18. "I have a Quick &/or Simple Question"
  19. Provides asset tag for the monitor
  20. Outlook: How do I Share a Mailbox?
  21. Believes they are an exception to the rule or upgrade
  22. Calls in for an update on an SR submit within the last few hours
  23. Forgot Password after vacation
  24. States work has not been done, but forgot to submit SR