States workhas not beendone, butforgot tosubmit SR"I have aQuick &/orSimpleQuestion""I alreadyrestarted/clearedmy cache""Can youjust installit for me?"Ask acomplexQuestion.Answerswith"Yes""Do I haveto do thisall thetime?"Rep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. JasiakBelievesthey are anexception tothe rule orupgradeI'm not techsavvy/,computerliterareCalls in for aerror butmakes youask what theerror isDoes notknowtheir SR#Calls in for anupdate on anSR submitwithin the lastfew hoursSolved Issue byRebooting/cacheclearingstates thatIssue wasresolved prior,but does notknow when orhow"But MyCoWorkerHasAccess"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"Do I haveto be onthe phonefor this?"Outlook:How do IShare aMailbox?ForgotPasswordaftervacation"I have to goto a meetingsoon.""How Longwill this take?"Has had anissue formonths, butnow its arush"I Havealwaysdone itthis way"Calls backfor samesolutionwithin samedayProvidesasset tagfor themonitorStates workhas not beendone, butforgot tosubmit SR"I have aQuick &/orSimpleQuestion""I alreadyrestarted/clearedmy cache""Can youjust installit for me?"Ask acomplexQuestion.Answerswith"Yes""Do I haveto do thisall thetime?"Rep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. JasiakBelievesthey are anexception tothe rule orupgradeI'm not techsavvy/,computerliterareCalls in for aerror butmakes youask what theerror isDoes notknowtheir SR#Calls in for anupdate on anSR submitwithin the lastfew hoursSolved Issue byRebooting/cacheclearingstates thatIssue wasresolved prior,but does notknow when orhow"But MyCoWorkerHasAccess"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"Do I haveto be onthe phonefor this?"Outlook:How do IShare aMailbox?ForgotPasswordaftervacation"I have to goto a meetingsoon.""How Longwill this take?"Has had anissue formonths, butnow its arush"I Havealwaysdone itthis way"Calls backfor samesolutionwithin samedayProvidesasset tagfor themonitor

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. States work has not been done, but forgot to submit SR
  2. "I have a Quick &/or Simple Question"
  3. "I already restarted/cleared my cache"
  4. "Can you just install it for me?"
  5. Ask a complex Question. Answers with"Yes"
  6. "Do I have to do this all the time?"
  7. Rep/User: Kahn/Koziarz/B. Lynn/Oslance/A. Kim/O. Jasiak
  8. Believes they are an exception to the rule or upgrade
  9. I'm not tech savvy/,computer literare
  10. Calls in for a error but makes you ask what the error is
  11. Does not know their SR#
  12. Calls in for an update on an SR submit within the last few hours
  13. Solved Issue by Rebooting/cache clearing
  14. states that Issue was resolved prior, but does not know when or how
  15. "But My CoWorker Has Access"
  16. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  17. "Do I have to be on the phone for this?"
  18. Outlook: How do I Share a Mailbox?
  19. Forgot Password after vacation
  20. "I have to go to a meeting soon." "How Long will this take?"
  21. Has had an issue for months, but now its a rush
  22. "I Have always done it this way"
  23. Calls back for same solution within same day
  24. Provides asset tag for the monitor