Ask acomplexQuestion.Answerswith"Yes"Outlook:How do IShare aMailbox?Has had anissue formonths, butnow its arushstates thatIssue wasresolved prior,but does notknow when orhowDoes notknowtheir SR#"I Havealwaysdone itthis way"Rep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. Jasiak"Can youjust installit for me?""But MyCoWorkerHasAccess"Solved Issue byRebooting/cacheclearingStates workhas not beendone, butforgot tosubmit SRForgotPasswordaftervacationCalls in for aerror butmakes youask what theerror isBelievesthey are anexception tothe rule orupgradeProvidesasset tagfor themonitor"I have to goto a meetingsoon.""How Longwill this take?""Do I haveto be onthe phonefor this?"I'm not techsavvy/,computerliterareSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"Do I haveto do thisall thetime?"Calls backfor samesolutionwithin sameday"I alreadyrestarted/clearedmy cache"Calls in for anupdate on anSR submitwithin the lastfew hours"I have aQuick &/orSimpleQuestion"Ask acomplexQuestion.Answerswith"Yes"Outlook:How do IShare aMailbox?Has had anissue formonths, butnow its arushstates thatIssue wasresolved prior,but does notknow when orhowDoes notknowtheir SR#"I Havealwaysdone itthis way"Rep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. Jasiak"Can youjust installit for me?""But MyCoWorkerHasAccess"Solved Issue byRebooting/cacheclearingStates workhas not beendone, butforgot tosubmit SRForgotPasswordaftervacationCalls in for aerror butmakes youask what theerror isBelievesthey are anexception tothe rule orupgradeProvidesasset tagfor themonitor"I have to goto a meetingsoon.""How Longwill this take?""Do I haveto be onthe phonefor this?"I'm not techsavvy/,computerliterareSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"Do I haveto do thisall thetime?"Calls backfor samesolutionwithin sameday"I alreadyrestarted/clearedmy cache"Calls in for anupdate on anSR submitwithin the lastfew hours"I have aQuick &/orSimpleQuestion"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Ask a complex Question. Answers with"Yes"
  2. Outlook: How do I Share a Mailbox?
  3. Has had an issue for months, but now its a rush
  4. states that Issue was resolved prior, but does not know when or how
  5. Does not know their SR#
  6. "I Have always done it this way"
  7. Rep/User: Kahn/Koziarz/B. Lynn/Oslance/A. Kim/O. Jasiak
  8. "Can you just install it for me?"
  9. "But My CoWorker Has Access"
  10. Solved Issue by Rebooting/cache clearing
  11. States work has not been done, but forgot to submit SR
  12. Forgot Password after vacation
  13. Calls in for a error but makes you ask what the error is
  14. Believes they are an exception to the rule or upgrade
  15. Provides asset tag for the monitor
  16. "I have to go to a meeting soon." "How Long will this take?"
  17. "Do I have to be on the phone for this?"
  18. I'm not tech savvy/,computer literare
  19. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  20. "Do I have to do this all the time?"
  21. Calls back for same solution within same day
  22. "I already restarted/cleared my cache"
  23. Calls in for an update on an SR submit within the last few hours
  24. "I have a Quick &/or Simple Question"