ForgotPasswordaftervacationCalls in for aerror butmakes youask what theerror isProvidesasset tagfor themonitorSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)states thatIssue wasresolved prior,but does notknow when orhow"I have aQuick &/orSimpleQuestion"Has had anissue formonths, butnow its arushRep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. JasiakStates workhas not beendone, butforgot tosubmit SRSolved Issue byRebooting/cacheclearingAsk acomplexQuestion.Answerswith"Yes"Does notknowtheir SR#Believesthey are anexception tothe rule orupgrade"Do I haveto be onthe phonefor this?"Outlook:How do IShare aMailbox?Calls backfor samesolutionwithin sameday"I have to goto a meetingsoon.""How Longwill this take?"I'm not techsavvy/,computerliterare"I alreadyrestarted/clearedmy cache""But MyCoWorkerHasAccess"Calls in for anupdate on anSR submitwithin the lastfew hours"Can youjust installit for me?""Do I haveto do thisall thetime?""I Havealwaysdone itthis way"ForgotPasswordaftervacationCalls in for aerror butmakes youask what theerror isProvidesasset tagfor themonitorSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)states thatIssue wasresolved prior,but does notknow when orhow"I have aQuick &/orSimpleQuestion"Has had anissue formonths, butnow its arushRep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. JasiakStates workhas not beendone, butforgot tosubmit SRSolved Issue byRebooting/cacheclearingAsk acomplexQuestion.Answerswith"Yes"Does notknowtheir SR#Believesthey are anexception tothe rule orupgrade"Do I haveto be onthe phonefor this?"Outlook:How do IShare aMailbox?Calls backfor samesolutionwithin sameday"I have to goto a meetingsoon.""How Longwill this take?"I'm not techsavvy/,computerliterare"I alreadyrestarted/clearedmy cache""But MyCoWorkerHasAccess"Calls in for anupdate on anSR submitwithin the lastfew hours"Can youjust installit for me?""Do I haveto do thisall thetime?""I Havealwaysdone itthis way"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Forgot Password after vacation
  2. Calls in for a error but makes you ask what the error is
  3. Provides asset tag for the monitor
  4. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  5. states that Issue was resolved prior, but does not know when or how
  6. "I have a Quick &/or Simple Question"
  7. Has had an issue for months, but now its a rush
  8. Rep/User: Kahn/Koziarz/B. Lynn/Oslance/A. Kim/O. Jasiak
  9. States work has not been done, but forgot to submit SR
  10. Solved Issue by Rebooting/cache clearing
  11. Ask a complex Question. Answers with"Yes"
  12. Does not know their SR#
  13. Believes they are an exception to the rule or upgrade
  14. "Do I have to be on the phone for this?"
  15. Outlook: How do I Share a Mailbox?
  16. Calls back for same solution within same day
  17. "I have to go to a meeting soon." "How Long will this take?"
  18. I'm not tech savvy/,computer literare
  19. "I already restarted/cleared my cache"
  20. "But My CoWorker Has Access"
  21. Calls in for an update on an SR submit within the last few hours
  22. "Can you just install it for me?"
  23. "Do I have to do this all the time?"
  24. "I Have always done it this way"