(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I have a Quick &/or Simple
Question"
Does not know their SR#
Calls in for a error but makes you ask what the error is
"Do I have to be on the phone for this?"
Calls back for same solution within same day
"Do I have to do this all the time?"
"Can you just install it for me?"
Believes they are an exception to the rule or upgrade
Solved Issue by Rebooting/cache clearing
Provides asset tag for the monitor
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Has had an issue for months, but now its a rush
"I already restarted/cleared my cache"
Ask a complex Question.
Answers with"Yes"
"I Have always done it this way"
states that Issue was resolved prior, but does not know when or how
States work has not been done, but forgot to submit SR
I'm not tech savvy/,computer literare
Calls in for an update on an SR submit within the last few hours
