Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)I'm not techsavvy/,computerliterare"I Havealwaysdone itthis way"Calls backfor samesolutionwithin sameday"Do I haveto be onthe phonefor this?""I have aQuick &/orSimpleQuestion"Does notknowtheir SR#Calls in for aerror butmakes youask what theerror isRep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. JasiakStates workhas not beendone, butforgot tosubmit SRBelievesthey are anexception tothe rule orupgradeSolved Issue byRebooting/cacheclearing"Can youjust installit for me?"Outlook:How do IShare aMailbox?Has had anissue formonths, butnow its arush"Do I haveto do thisall thetime?"Ask acomplexQuestion.Answerswith"Yes"ForgotPasswordaftervacationCalls in for anupdate on anSR submitwithin the lastfew hours"I alreadyrestarted/clearedmy cache""I have to goto a meetingsoon.""How Longwill this take?""But MyCoWorkerHasAccess"states thatIssue wasresolved prior,but does notknow when orhowProvidesasset tagfor themonitorSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)I'm not techsavvy/,computerliterare"I Havealwaysdone itthis way"Calls backfor samesolutionwithin sameday"Do I haveto be onthe phonefor this?""I have aQuick &/orSimpleQuestion"Does notknowtheir SR#Calls in for aerror butmakes youask what theerror isRep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. JasiakStates workhas not beendone, butforgot tosubmit SRBelievesthey are anexception tothe rule orupgradeSolved Issue byRebooting/cacheclearing"Can youjust installit for me?"Outlook:How do IShare aMailbox?Has had anissue formonths, butnow its arush"Do I haveto do thisall thetime?"Ask acomplexQuestion.Answerswith"Yes"ForgotPasswordaftervacationCalls in for anupdate on anSR submitwithin the lastfew hours"I alreadyrestarted/clearedmy cache""I have to goto a meetingsoon.""How Longwill this take?""But MyCoWorkerHasAccess"states thatIssue wasresolved prior,but does notknow when orhowProvidesasset tagfor themonitor

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  2. I'm not tech savvy/,computer literare
  3. "I Have always done it this way"
  4. Calls back for same solution within same day
  5. "Do I have to be on the phone for this?"
  6. "I have a Quick &/or Simple Question"
  7. Does not know their SR#
  8. Calls in for a error but makes you ask what the error is
  9. Rep/User: Kahn/Koziarz/B. Lynn/Oslance/A. Kim/O. Jasiak
  10. States work has not been done, but forgot to submit SR
  11. Believes they are an exception to the rule or upgrade
  12. Solved Issue by Rebooting/cache clearing
  13. "Can you just install it for me?"
  14. Outlook: How do I Share a Mailbox?
  15. Has had an issue for months, but now its a rush
  16. "Do I have to do this all the time?"
  17. Ask a complex Question. Answers with"Yes"
  18. Forgot Password after vacation
  19. Calls in for an update on an SR submit within the last few hours
  20. "I already restarted/cleared my cache"
  21. "I have to go to a meeting soon." "How Long will this take?"
  22. "But My CoWorker Has Access"
  23. states that Issue was resolved prior, but does not know when or how
  24. Provides asset tag for the monitor