"I have aQuick &/orSimpleQuestion""But MyCoWorkerHasAccess"Providesasset tagfor themonitorI'm not techsavvy/,computerliterare"I Havealwaysdone itthis way"Has had anissue formonths, butnow its arushstates thatIssue wasresolved prior,but does notknow when orhowForgotPasswordaftervacationAsk acomplexQuestion.Answerswith"Yes"Outlook:How do IShare aMailbox?States workhas not beendone, butforgot tosubmit SRCalls in for anupdate on anSR submitwithin the lastfew hoursSolved Issue byRebooting/cacheclearingSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Calls backfor samesolutionwithin samedayRep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. Jasiak"I alreadyrestarted/clearedmy cache""I have to goto a meetingsoon.""How Longwill this take?""Can youjust installit for me?"Does notknowtheir SR#"Do I haveto be onthe phonefor this?"Believesthey are anexception tothe rule orupgradeCalls in for aerror butmakes youask what theerror is"Do I haveto do thisall thetime?""I have aQuick &/orSimpleQuestion""But MyCoWorkerHasAccess"Providesasset tagfor themonitorI'm not techsavvy/,computerliterare"I Havealwaysdone itthis way"Has had anissue formonths, butnow its arushstates thatIssue wasresolved prior,but does notknow when orhowForgotPasswordaftervacationAsk acomplexQuestion.Answerswith"Yes"Outlook:How do IShare aMailbox?States workhas not beendone, butforgot tosubmit SRCalls in for anupdate on anSR submitwithin the lastfew hoursSolved Issue byRebooting/cacheclearingSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Calls backfor samesolutionwithin samedayRep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. Jasiak"I alreadyrestarted/clearedmy cache""I have to goto a meetingsoon.""How Longwill this take?""Can youjust installit for me?"Does notknowtheir SR#"Do I haveto be onthe phonefor this?"Believesthey are anexception tothe rule orupgradeCalls in for aerror butmakes youask what theerror is"Do I haveto do thisall thetime?"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I have a Quick &/or Simple Question"
  2. "But My CoWorker Has Access"
  3. Provides asset tag for the monitor
  4. I'm not tech savvy/,computer literare
  5. "I Have always done it this way"
  6. Has had an issue for months, but now its a rush
  7. states that Issue was resolved prior, but does not know when or how
  8. Forgot Password after vacation
  9. Ask a complex Question. Answers with"Yes"
  10. Outlook: How do I Share a Mailbox?
  11. States work has not been done, but forgot to submit SR
  12. Calls in for an update on an SR submit within the last few hours
  13. Solved Issue by Rebooting/cache clearing
  14. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  15. Calls back for same solution within same day
  16. Rep/User: Kahn/Koziarz/B. Lynn/Oslance/A. Kim/O. Jasiak
  17. "I already restarted/cleared my cache"
  18. "I have to go to a meeting soon." "How Long will this take?"
  19. "Can you just install it for me?"
  20. Does not know their SR#
  21. "Do I have to be on the phone for this?"
  22. Believes they are an exception to the rule or upgrade
  23. Calls in for a error but makes you ask what the error is
  24. "Do I have to do this all the time?"