"But MyCoWorkerHasAccess"Calls in for aerror butmakes youask what theerror is"Do I haveto do thisall thetime?"states thatIssue wasresolved prior,but does notknow when orhowAsk acomplexQuestion.Answerswith"Yes"States workhas not beendone, butforgot tosubmit SRHas had anissue formonths, butnow its arush"I alreadyrestarted/clearedmy cache"ForgotPasswordaftervacation"I have to goto a meetingsoon.""How Longwill this take?"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"Do I haveto be onthe phonefor this?"Providesasset tagfor themonitorBelievesthey are anexception tothe rule orupgrade"Can youjust installit for me?""I Havealwaysdone itthis way"I'm not techsavvy/,computerliterareCalls in for anupdate on anSR submitwithin the lastfew hours"I have aQuick &/orSimpleQuestion"Outlook:How do IShare aMailbox?Does notknowtheir SR#Calls backfor samesolutionwithin samedaySolved Issue byRebooting/cacheclearingRep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. Jasiak"But MyCoWorkerHasAccess"Calls in for aerror butmakes youask what theerror is"Do I haveto do thisall thetime?"states thatIssue wasresolved prior,but does notknow when orhowAsk acomplexQuestion.Answerswith"Yes"States workhas not beendone, butforgot tosubmit SRHas had anissue formonths, butnow its arush"I alreadyrestarted/clearedmy cache"ForgotPasswordaftervacation"I have to goto a meetingsoon.""How Longwill this take?"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"Do I haveto be onthe phonefor this?"Providesasset tagfor themonitorBelievesthey are anexception tothe rule orupgrade"Can youjust installit for me?""I Havealwaysdone itthis way"I'm not techsavvy/,computerliterareCalls in for anupdate on anSR submitwithin the lastfew hours"I have aQuick &/orSimpleQuestion"Outlook:How do IShare aMailbox?Does notknowtheir SR#Calls backfor samesolutionwithin samedaySolved Issue byRebooting/cacheclearingRep/User:Kahn/Koziarz/B.Lynn/Oslance/A.Kim/O. Jasiak

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "But My CoWorker Has Access"
  2. Calls in for a error but makes you ask what the error is
  3. "Do I have to do this all the time?"
  4. states that Issue was resolved prior, but does not know when or how
  5. Ask a complex Question. Answers with"Yes"
  6. States work has not been done, but forgot to submit SR
  7. Has had an issue for months, but now its a rush
  8. "I already restarted/cleared my cache"
  9. Forgot Password after vacation
  10. "I have to go to a meeting soon." "How Long will this take?"
  11. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  12. "Do I have to be on the phone for this?"
  13. Provides asset tag for the monitor
  14. Believes they are an exception to the rule or upgrade
  15. "Can you just install it for me?"
  16. "I Have always done it this way"
  17. I'm not tech savvy/,computer literare
  18. Calls in for an update on an SR submit within the last few hours
  19. "I have a Quick &/or Simple Question"
  20. Outlook: How do I Share a Mailbox?
  21. Does not know their SR#
  22. Calls back for same solution within same day
  23. Solved Issue by Rebooting/cache clearing
  24. Rep/User: Kahn/Koziarz/B. Lynn/Oslance/A. Kim/O. Jasiak