ETOAcknowledgeConcernsComplimentCustomerConfirmedRenewalExplainedWhyOfferedEFTDid NOTproactivelyoffer waysto saveGatheredFactsListenedETOAcknowledgeConcernsComplimentCustomerConfirmedRenewalExplainedWhyOfferedEFTDid NOTproactivelyoffer waysto saveGatheredFactsListened

Renewal Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ETO
  2. Acknowledge Concerns
  3. Compliment Customer
  4. Confirmed Renewal
  5. Explained Why
  6. Offered EFT
  7. Did NOT proactively offer ways to save
  8. Gathered Facts
  9. Listened