GatheredFactsDid NOTproactivelyoffer waysto saveETOAcknowledgeConcernsComplimentCustomerExplainedWhyListenedConfirmedRenewalOfferedEFTGatheredFactsDid NOTproactivelyoffer waysto saveETOAcknowledgeConcernsComplimentCustomerExplainedWhyListenedConfirmedRenewalOfferedEFT

Renewal Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gathered Facts
  2. Did NOT proactively offer ways to save
  3. ETO
  4. Acknowledge Concerns
  5. Compliment Customer
  6. Explained Why
  7. Listened
  8. Confirmed Renewal
  9. Offered EFT