Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-Customer gives "to much" info
2. I-Customer knows your name
3. G-"I understand your frustration"
4. N-Unrelated bank question
5. G-Multiple calls at once
6. O-Thinks "wtf"
7. O-Customer calls more the once
8. B-"I need to go home"!
9. I-"It's only 9am"?
10. G-"Is it FRIDAY yet"?
11. I-Customer needs a balance
12. G-Calls wrong ext.
13. I-Knows what customer needs before they tell you
14. N-Fraud
15. O-Dispute forms
16. B-Call lasted under a minute
17. B-Prints debit card
18. G-Angry customers
19. O-Co-worker calls for non-work related chat
20. N-"I might need a drink after this one"
21. I-Helps customers without using computer
22. B-Having to repeat yourself more then once
23. O-Customer forgot password for online banking
24. N-Call lasted over five minutes