Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. G-"I understand your frustration"
2. G-Calls wrong ext.
3. B-Call lasted under a minute
4. G-"Is it FRIDAY yet"?
5. O-Customer forgot password for online banking
6. I-"It's only 9am"?
7. O-Co-worker calls for non-work related chat
8. B-Customer gives "to much" info
9. I-Helps customers without using computer
10. O-Customer calls more the once
11. O-Thinks "wtf"
12. I-Knows what customer needs before they tell you
13. B-"I need to go home"!
14. B-Having to repeat yourself more then once
15. G-Angry customers
16. B-Prints debit card
17. N-"I might need a drink after this one"
18. N-Unrelated bank question
19. N-Fraud
20. G-Multiple calls at once
21. O-Dispute forms
22. I-Customer needs a balance
23. N-Call lasted over five minutes
24. I-Customer knows your name