Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-Having to repeat yourself more then once
2. G-"I understand your frustration"
3. O-Customer calls more the once
4. O-Customer forgot password for online banking
5. I-Knows what customer needs before they tell you
6. G-Angry customers
7. O-Thinks "wtf"
8. G-Calls wrong ext.
9. O-Co-worker calls for non-work related chat
10. B-Call lasted under a minute
11. G-Multiple calls at once
12. B-Prints debit card
13. I-Customer knows your name
14. N-"I might need a drink after this one"
15. N-Fraud
16. B-Customer gives "to much" info
17. O-Dispute forms
18. I-Customer needs a balance
19. N-Call lasted over five minutes
20. G-"Is it FRIDAY yet"?
21. N-Unrelated bank question
22. I-Helps customers without using computer
23. I-"It's only 9am"?
24. B-"I need to go home"!