Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. O-Customer calls more the once
2. O-Thinks "wtf"
3. O-Co-worker calls for non-work related chat
4. I-Knows what customer needs before they tell you
5. B-Prints debit card
6. I-Helps customers without using computer
7. B-Having to repeat yourself more then once
8. I-Customer needs a balance
9. I-Customer knows your name
10. O-Customer forgot password for online banking
11. B-Call lasted under a minute
12. B-"I need to go home"!
13. N-Fraud
14. G-"Is it FRIDAY yet"?
15. N-"I might need a drink after this one"
16. O-Dispute forms
17. G-Calls wrong ext.
18. N-Call lasted over five minutes
19. G-Angry customers
20. N-Unrelated bank question
21. B-Customer gives "to much" info
22. G-"I understand your frustration"
23. I-"It's only 9am"?
24. G-Multiple calls at once