Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. G-Calls wrong ext.
2. I-Helps customers without using computer
3. G-Angry customers
4. O-Dispute forms
5. I-Customer knows your name
6. B-Call lasted under a minute
7. B-Prints debit card
8. I-Knows what customer needs before they tell you
9. B-Customer gives "to much" info
10. B-Having to repeat yourself more then once
11. I-"It's only 9am"?
12. G-"I understand your frustration"
13. O-Co-worker calls for non-work related chat
14. N-"I might need a drink after this one"
15. G-"Is it FRIDAY yet"?
16. O-Customer calls more the once
17. O-Customer forgot password for online banking
18. B-"I need to go home"!
19. G-Multiple calls at once
20. N-Unrelated bank question
21. I-Customer needs a balance
22. N-Fraud
23. O-Thinks "wtf"
24. N-Call lasted over five minutes