Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-"I need to go home"!
2. G-Angry customers
3. N-"I might need a drink after this one"
4. I-"It's only 9am"?
5. O-Customer forgot password for online banking
6. N-Call lasted over five minutes
7. I-Knows what customer needs before they tell you
8. O-Co-worker calls for non-work related chat
9. G-Calls wrong ext.
10. N-Unrelated bank question
11. O-Dispute forms
12. O-Customer calls more the once
13. N-Fraud
14. O-Thinks "wtf"
15. B-Having to repeat yourself more then once
16. B-Call lasted under a minute
17. G-"I understand your frustration"
18. B-Prints debit card
19. G-"Is it FRIDAY yet"?
20. I-Customer knows your name
21. B-Customer gives "to much" info
22. I-Helps customers without using computer
23. G-Multiple calls at once
24. I-Customer needs a balance