Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. O-Thinks "wtf"
2. I-Customer needs a balance
3. I-Knows what customer needs before they tell you
4. G-"Is it FRIDAY yet"?
5. G-"I understand your frustration"
6. O-Co-worker calls for non-work related chat
7. G-Angry customers
8. G-Calls wrong ext.
9. I-"It's only 9am"?
10. G-Multiple calls at once
11. B-Prints debit card
12. O-Customer calls more the once
13. N-"I might need a drink after this one"
14. O-Customer forgot password for online banking
15. I-Helps customers without using computer
16. O-Dispute forms
17. B-Call lasted under a minute
18. N-Unrelated bank question
19. N-Call lasted over five minutes
20. N-Fraud
21. I-Customer knows your name
22. B-Having to repeat yourself more then once
23. B-Customer gives "to much" info
24. B-"I need to go home"!