Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I-"It's only 9am"?
2. N-"I might need a drink after this one"
3. G-"Is it FRIDAY yet"?
4. I-Customer knows your name
5. I-Knows what customer needs before they tell you
6. G-Multiple calls at once
7. O-Customer calls more the once
8. B-Having to repeat yourself more then once
9. O-Dispute forms
10. I-Helps customers without using computer
11. G-Calls wrong ext.
12. O-Co-worker calls for non-work related chat
13. N-Call lasted over five minutes
14. G-Angry customers
15. N-Unrelated bank question
16. G-"I understand your frustration"
17. O-Thinks "wtf"
18. B-Prints debit card
19. N-Fraud
20. O-Customer forgot password for online banking
21. B-Call lasted under a minute
22. I-Customer needs a balance
23. B-Customer gives "to much" info
24. B-"I need to go home"!