Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-"I need to go home"!
2. I-Knows what customer needs before they tell you
3. I-Helps customers without using computer
4. B-Prints debit card
5. I-Customer needs a balance
6. B-Call lasted under a minute
7. G-Multiple calls at once
8. N-"I might need a drink after this one"
9. O-Dispute forms
10. I-"It's only 9am"?
11. O-Thinks "wtf"
12. I-Customer knows your name
13. O-Co-worker calls for non-work related chat
14. N-Fraud
15. O-Customer calls more the once
16. G-Calls wrong ext.
17. N-Unrelated bank question
18. G-Angry customers
19. N-Call lasted over five minutes
20. B-Having to repeat yourself more then once
21. G-"Is it FRIDAY yet"?
22. G-"I understand your frustration"
23. B-Customer gives "to much" info
24. O-Customer forgot password for online banking