"Is itFRIDAYyet"?Having torepeatyourselfmore thenonceCo-workercalls fornon-workrelated chatHelpscustomerswithout usingcomputerCustomergives "tomuch"infoFraudKnows whatcustomerneeds beforethey tell you"I needto gohome"!Multiplecalls atonce"Iunderstandyourfrustration"Customerneeds abalanceCalllastedover fiveminutesPrintsdebitcardDisputeformsCallswrongext.Thinks"wtf"Customercalls morethe onceCustomerknowsyourname"It'sonly9am"?"I mightneed adrink afterthis one"Customerforgotpassword foronlinebankingUnrelatedbankquestionCalllastedunder aminuteAngrycustomers"Is itFRIDAYyet"?Having torepeatyourselfmore thenonceCo-workercalls fornon-workrelated chatHelpscustomerswithout usingcomputerCustomergives "tomuch"infoFraudKnows whatcustomerneeds beforethey tell you"I needto gohome"!Multiplecalls atonce"Iunderstandyourfrustration"Customerneeds abalanceCalllastedover fiveminutesPrintsdebitcardDisputeformsCallswrongext.Thinks"wtf"Customercalls morethe onceCustomerknowsyourname"It'sonly9am"?"I mightneed adrink afterthis one"Customerforgotpassword foronlinebankingUnrelatedbankquestionCalllastedunder aminuteAngrycustomers

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
O
4
I
5
B
6
N
7
I
8
B
9
G
10
G
11
I
12
N
13
B
14
O
15
G
16
O
17
O
18
I
19
I
20
N
21
O
22
N
23
B
24
G
  1. G-"Is it FRIDAY yet"?
  2. B-Having to repeat yourself more then once
  3. O-Co-worker calls for non-work related chat
  4. I-Helps customers without using computer
  5. B-Customer gives "to much" info
  6. N-Fraud
  7. I-Knows what customer needs before they tell you
  8. B-"I need to go home"!
  9. G-Multiple calls at once
  10. G-"I understand your frustration"
  11. I-Customer needs a balance
  12. N-Call lasted over five minutes
  13. B-Prints debit card
  14. O-Dispute forms
  15. G-Calls wrong ext.
  16. O-Thinks "wtf"
  17. O-Customer calls more the once
  18. I-Customer knows your name
  19. I-"It's only 9am"?
  20. N-"I might need a drink after this one"
  21. O-Customer forgot password for online banking
  22. N-Unrelated bank question
  23. B-Call lasted under a minute
  24. G-Angry customers