Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. N-Call lasted over five minutes
2. O-Customer calls more the once
3. O-Dispute forms
4. N-Unrelated bank question
5. G-Calls wrong ext.
6. B-Prints debit card
7. I-Knows what customer needs before they tell you
8. B-Call lasted under a minute
9. B-"I need to go home"!
10. O-Thinks "wtf"
11. I-Customer needs a balance
12. G-"I understand your frustration"
13. O-Customer forgot password for online banking
14. G-Angry customers
15. G-"Is it FRIDAY yet"?
16. B-Customer gives "to much" info
17. N-"I might need a drink after this one"
18. I-Helps customers without using computer
19. O-Co-worker calls for non-work related chat
20. B-Having to repeat yourself more then once
21. I-Customer knows your name
22. I-"It's only 9am"?
23. N-Fraud
24. G-Multiple calls at once