Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I-Knows what customer needs before they tell you
2. O-Co-worker calls for non-work related chat
3. B-Prints debit card
4. O-Dispute forms
5. G-Multiple calls at once
6. I-"It's only 9am"?
7. G-"I understand your frustration"
8. B-Call lasted under a minute
9. O-Thinks "wtf"
10. B-Customer gives "to much" info
11. B-"I need to go home"!
12. I-Helps customers without using computer
13. O-Customer calls more the once
14. N-Fraud
15. I-Customer needs a balance
16. I-Customer knows your name
17. B-Having to repeat yourself more then once
18. N-Call lasted over five minutes
19. G-Calls wrong ext.
20. N-Unrelated bank question
21. N-"I might need a drink after this one"
22. G-"Is it FRIDAY yet"?
23. G-Angry customers
24. O-Customer forgot password for online banking