Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I-Helps customers without using computer
2. I-Customer knows your name
3. I-"It's only 9am"?
4. O-Dispute forms
5. B-Customer gives "to much" info
6. N-Call lasted over five minutes
7. O-Customer forgot password for online banking
8. O-Thinks "wtf"
9. B-Call lasted under a minute
10. G-"Is it FRIDAY yet"?
11. B-"I need to go home"!
12. B-Prints debit card
13. N-"I might need a drink after this one"
14. O-Customer calls more the once
15. I-Customer needs a balance
16. B-Having to repeat yourself more then once
17. G-Calls wrong ext.
18. I-Knows what customer needs before they tell you
19. G-Angry customers
20. G-"I understand your frustration"
21. N-Fraud
22. N-Unrelated bank question
23. G-Multiple calls at once
24. O-Co-worker calls for non-work related chat