Help witha MasterResetCreate apartnershipwith yourcustomerTestYourWork4 PointRecapHelp withBackup /RestoreUseResources/ TS flowsAddressAdjacentIssueOrdered aCoverageDeviceProvideStrongOwnershipStatementPerform awipecachepartitionResetAPNsettings todefaultAppreciatethecustomerseffortsRecognizeCustomerLoyaltySend TSsteps viaemailSay"TechMaster"RemoveSD fortestingFolloweda TS flowto the endSetExpectationsResolvethe statedissueProvideTailoredEmpathyStatementManualNetworkSelectionDo batterypull /simulatedbattery pullTroubleshota CoverageDeviceProvideSelfHelpHelp witha MasterResetCreate apartnershipwith yourcustomerTestYourWork4 PointRecapHelp withBackup /RestoreUseResources/ TS flowsAddressAdjacentIssueOrdered aCoverageDeviceProvideStrongOwnershipStatementPerform awipecachepartitionResetAPNsettings todefaultAppreciatethecustomerseffortsRecognizeCustomerLoyaltySend TSsteps viaemailSay"TechMaster"RemoveSD fortestingFolloweda TS flowto the endSetExpectationsResolvethe statedissueProvideTailoredEmpathyStatementManualNetworkSelectionDo batterypull /simulatedbattery pullTroubleshota CoverageDeviceProvideSelfHelp

UnCarrier Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help with a Master Reset
  2. Create a partnership with your customer
  3. Test Your Work
  4. 4 Point Recap
  5. Help with Backup / Restore
  6. Use Resources / TS flows
  7. Address Adjacent Issue
  8. Ordered a Coverage Device
  9. Provide Strong Ownership Statement
  10. Perform a wipe cache partition
  11. Reset APN settings to default
  12. Appreciate the customers efforts
  13. Recognize Customer Loyalty
  14. Send TS steps via email
  15. Say "Tech Master"
  16. Remove SD for testing
  17. Followed a TS flow to the end
  18. Set Expectations
  19. Resolve the stated issue
  20. Provide Tailored Empathy Statement
  21. Manual Network Selection
  22. Do battery pull / simulated battery pull
  23. Troubleshot a Coverage Device
  24. Provide Self Help