Address Adjacent Issue Use Resources / TS flows Send TS steps via email Help with Backup / Restore Help with a Master Reset Say "Tech Master" Create a partnership with your customer Provide Tailored Empathy Statement Set Expectations Resolve the stated issue 4 Point Recap Perform a wipe cache partition Manual Network Selection Remove SD for testing Appreciate the customers efforts Provide Self Help Followed a TS flow to the end Provide Strong Ownership Statement Do battery pull / simulated battery pull Troubleshot a Coverage Device Reset APN settings to default Recognize Customer Loyalty Test Your Work Ordered a Coverage Device Address Adjacent Issue Use Resources / TS flows Send TS steps via email Help with Backup / Restore Help with a Master Reset Say "Tech Master" Create a partnership with your customer Provide Tailored Empathy Statement Set Expectations Resolve the stated issue 4 Point Recap Perform a wipe cache partition Manual Network Selection Remove SD for testing Appreciate the customers efforts Provide Self Help Followed a TS flow to the end Provide Strong Ownership Statement Do battery pull / simulated battery pull Troubleshot a Coverage Device Reset APN settings to default Recognize Customer Loyalty Test Your Work Ordered a Coverage Device
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Address Adjacent Issue
Use Resources / TS flows
Send TS steps via email
Help with Backup / Restore
Help with a Master Reset
Say "Tech Master"
Create a partnership with your customer
Provide Tailored Empathy Statement
Set Expectations
Resolve the stated issue
4 Point Recap
Perform a wipe cache partition
Manual Network Selection
Remove SD for testing
Appreciate the customers efforts
Provide Self Help
Followed a TS flow to the end
Provide Strong Ownership Statement
Do battery pull / simulated battery pull
Troubleshot a Coverage Device
Reset APN settings to default
Recognize Customer Loyalty
Test Your Work
Ordered a Coverage Device