TestcallDroppedcallBadcallqualityNo screenpop oncoach endCampusnotavailable inSalesforceGet kickedoff avoicemail totake a callNursingnumbernotworkingCan'tconnectto coachDuplicaterecordSessioncode noton thecheat sheetStudent hasquestionsabout newappCan't findstudent inSalesforceOutboundsget turnedoffCan'tschedulefollow-upHungup on atransferSalesforcenot allowingscreen popto occurStudentupsetabout toomany callsLeavingvoicemail,no option forwhich oneDidn'tget awhisperCurrentstudentcalled- nonew inquiryProgramnotavailable inSalesforceAny issuealready onthe issueboardCheckedavoicemailSet self inthe wrongstatusTestcallDroppedcallBadcallqualityNo screenpop oncoach endCampusnotavailable inSalesforceGet kickedoff avoicemail totake a callNursingnumbernotworkingCan'tconnectto coachDuplicaterecordSessioncode noton thecheat sheetStudent hasquestionsabout newappCan't findstudent inSalesforceOutboundsget turnedoffCan'tschedulefollow-upHungup on atransferSalesforcenot allowingscreen popto occurStudentupsetabout toomany callsLeavingvoicemail,no option forwhich oneDidn'tget awhisperCurrentstudentcalled- nonew inquiryProgramnotavailable inSalesforceAny issuealready onthe issueboardCheckedavoicemailSet self inthe wrongstatus

Bad Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Test call
  2. Dropped call
  3. Bad call quality
  4. No screen pop on coach end
  5. Campus not available in Salesforce
  6. Get kicked off a voicemail to take a call
  7. Nursing number not working
  8. Can't connect to coach
  9. Duplicate record
  10. Session code not on the cheat sheet
  11. Student has questions about new app
  12. Can't find student in Salesforce
  13. Outbounds get turned off
  14. Can't schedule follow-up
  15. Hung up on a transfer
  16. Salesforce not allowing screen pop to occur
  17. Student upset about too many calls
  18. Leaving voicemail, no option for which one
  19. Didn't get a whisper
  20. Current student called- no new inquiry
  21. Program not available in Salesforce
  22. Any issue already on the issue board
  23. Checked a voicemail
  24. Set self in the wrong status