Check for"My Club"rewardsR.I.T.E.ExcellentPoorCustomerServiceBehaviorsGreatServicefor AllAskBeWelcomingSpotIssuesRespectPoorCustomerServiceBehaviorsPhoneEtiquetteAssistPeoplewithDisabilitiesAnticipateNeedsEHospitalityZoneSayIssues asOpportunitiesKudosRespectExcellentCustomerServiceBehaviorsTDoTeamworkPoorCustomerServiceBehaviorsIntegrityPoorCustomerServiceBehaviorsIntegrityExcellentCustomerServiceBehaviorsTeamworkExcellentCustomerServiceBehaviorsRecognizeYourCoworkersPositiveAttitude &ApproachChallengingCustomersUniformWarmToneThinkBeFriendlyRUniformPurpose21 Daysto Form aGoodHabitTeamworkPoorCustomerServiceBehaviorsGreatServicefor AllChewingGum/EatingFoodExcellentCustomerServiceBehaviorsKnowledgeis PowerINoPersonalCell Phoneson the FloorHandle GuestDisappointmentswith H.E.A.R.TBeProactiveSaphireCheck for"My Club"rewardsR.I.T.E.ExcellentPoorCustomerServiceBehaviorsGreatServicefor AllAskBeWelcomingSpotIssuesRespectPoorCustomerServiceBehaviorsPhoneEtiquetteAssistPeoplewithDisabilitiesAnticipateNeedsEHospitalityZoneSayIssues asOpportunitiesKudosRespectExcellentCustomerServiceBehaviorsTDoTeamworkPoorCustomerServiceBehaviorsIntegrityPoorCustomerServiceBehaviorsIntegrityExcellentCustomerServiceBehaviorsTeamworkExcellentCustomerServiceBehaviorsRecognizeYourCoworkersPositiveAttitude &ApproachChallengingCustomersUniformWarmToneThinkBeFriendlyRUniformPurpose21 Daysto Form aGoodHabitTeamworkPoorCustomerServiceBehaviorsGreatServicefor AllChewingGum/EatingFoodExcellentCustomerServiceBehaviorsKnowledgeis PowerINoPersonalCell Phoneson the FloorHandle GuestDisappointmentswith H.E.A.R.TBeProactiveSaphire

Customer Service Training - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check for "My Club" rewards
  2. R.I.T.E.
  3. Excellent Poor Customer Service Behaviors
  4. Great Service for All
  5. Ask
  6. Be Welcoming
  7. Spot Issues
  8. Respect Poor Customer Service Behaviors
  9. Phone Etiquette
  10. Assist People with Disabilities
  11. Anticipate Needs
  12. E
  13. Hospitality Zone
  14. Say
  15. Issues as Opportunities
  16. Kudos
  17. Respect Excellent Customer Service Behaviors
  18. T
  19. Do
  20. Teamwork Poor Customer Service Behaviors
  21. Integrity Poor Customer Service Behaviors
  22. Integrity Excellent Customer Service Behaviors
  23. Teamwork Excellent Customer Service Behaviors
  24. Recognize Your Coworkers
  25. Positive Attitude & Approach
  26. Challenging Customers
  27. Uniform
  28. Warm Tone
  29. Think
  30. Be Friendly
  31. R
  32. Uniform
  33. Purpose
  34. 21 Days to Form a Good Habit
  35. Teamwork Poor Customer Service Behaviors
  36. Great Service for All
  37. Chewing Gum/Eating Food
  38. Excellent Customer Service Behaviors
  39. Knowledge is Power
  40. I
  41. No Personal Cell Phones on the Floor
  42. Handle Guest Disappointments with H.E.A.R.T
  43. Be Proactive
  44. Saphire