IntegrityPoorCustomerServiceBehaviors21 Daysto Form aGoodHabitUniformAssistPeoplewithDisabilitiesChewingGum/EatingFoodGreatServicefor AllHandle GuestDisappointmentswith H.E.A.R.TKudosTeamworkExcellentCustomerServiceBehaviorsHospitalityZoneTeamworkPoorCustomerServiceBehaviorsKnowledgeis PowerSayCheck for"My Club"rewardsGreatServicefor AllDoIntegrityExcellentCustomerServiceBehaviorsEAnticipateNeedsExcellentPoorCustomerServiceBehaviorsWarmToneBeFriendlySaphireIRespectPoorCustomerServiceBehaviorsBeProactiveBeWelcomingPhoneEtiquettePurposeNoPersonalCell Phoneson the FloorTeamworkPoorCustomerServiceBehaviorsIssues asOpportunitiesPositiveAttitude &ApproachRespectExcellentCustomerServiceBehaviorsThinkSpotIssuesR.I.T.E.RecognizeYourCoworkersUniformChallengingCustomersRTAskExcellentCustomerServiceBehaviorsIntegrityPoorCustomerServiceBehaviors21 Daysto Form aGoodHabitUniformAssistPeoplewithDisabilitiesChewingGum/EatingFoodGreatServicefor AllHandle GuestDisappointmentswith H.E.A.R.TKudosTeamworkExcellentCustomerServiceBehaviorsHospitalityZoneTeamworkPoorCustomerServiceBehaviorsKnowledgeis PowerSayCheck for"My Club"rewardsGreatServicefor AllDoIntegrityExcellentCustomerServiceBehaviorsEAnticipateNeedsExcellentPoorCustomerServiceBehaviorsWarmToneBeFriendlySaphireIRespectPoorCustomerServiceBehaviorsBeProactiveBeWelcomingPhoneEtiquettePurposeNoPersonalCell Phoneson the FloorTeamworkPoorCustomerServiceBehaviorsIssues asOpportunitiesPositiveAttitude &ApproachRespectExcellentCustomerServiceBehaviorsThinkSpotIssuesR.I.T.E.RecognizeYourCoworkersUniformChallengingCustomersRTAskExcellentCustomerServiceBehaviors

Customer Service Training - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Integrity Poor Customer Service Behaviors
  2. 21 Days to Form a Good Habit
  3. Uniform
  4. Assist People with Disabilities
  5. Chewing Gum/Eating Food
  6. Great Service for All
  7. Handle Guest Disappointments with H.E.A.R.T
  8. Kudos
  9. Teamwork Excellent Customer Service Behaviors
  10. Hospitality Zone
  11. Teamwork Poor Customer Service Behaviors
  12. Knowledge is Power
  13. Say
  14. Check for "My Club" rewards
  15. Great Service for All
  16. Do
  17. Integrity Excellent Customer Service Behaviors
  18. E
  19. Anticipate Needs
  20. Excellent Poor Customer Service Behaviors
  21. Warm Tone
  22. Be Friendly
  23. Saphire
  24. I
  25. Respect Poor Customer Service Behaviors
  26. Be Proactive
  27. Be Welcoming
  28. Phone Etiquette
  29. Purpose
  30. No Personal Cell Phones on the Floor
  31. Teamwork Poor Customer Service Behaviors
  32. Issues as Opportunities
  33. Positive Attitude & Approach
  34. Respect Excellent Customer Service Behaviors
  35. Think
  36. Spot Issues
  37. R.I.T.E.
  38. Recognize Your Coworkers
  39. Uniform
  40. Challenging Customers
  41. R
  42. T
  43. Ask
  44. Excellent Customer Service Behaviors