Recognize Your Coworkers Teamwork Poor Customer Service Behaviors Integrity Poor Customer Service Behaviors Excellent Poor Customer Service Behaviors Uniform Anticipate Needs E Teamwork Excellent Customer Service Behaviors R Warm Tone Teamwork Poor Customer Service Behaviors Check for "My Club" rewards Phone Etiquette Challenging Customers Be Proactive Issues as Opportunities T 21 Days to Form a Good Habit Positive Attitude & Approach Think Integrity Excellent Customer Service Behaviors Do Hospitality Zone Respect Excellent Customer Service Behaviors Uniform No Personal Cell Phones on the Floor Be Welcoming Purpose Chewing Gum/Eating Food R.I.T.E. Be Friendly Kudos Say Excellent Customer Service Behaviors Handle Guest Disappointments with H.E.A.R.T Knowledge is Power Ask Respect Poor Customer Service Behaviors Spot Issues Assist People with Disabilities I Saphire Great Service for All Great Service for All Recognize Your Coworkers Teamwork Poor Customer Service Behaviors Integrity Poor Customer Service Behaviors Excellent Poor Customer Service Behaviors Uniform Anticipate Needs E Teamwork Excellent Customer Service Behaviors R Warm Tone Teamwork Poor Customer Service Behaviors Check for "My Club" rewards Phone Etiquette Challenging Customers Be Proactive Issues as Opportunities T 21 Days to Form a Good Habit Positive Attitude & Approach Think Integrity Excellent Customer Service Behaviors Do Hospitality Zone Respect Excellent Customer Service Behaviors Uniform No Personal Cell Phones on the Floor Be Welcoming Purpose Chewing Gum/Eating Food R.I.T.E. Be Friendly Kudos Say Excellent Customer Service Behaviors Handle Guest Disappointments with H.E.A.R.T Knowledge is Power Ask Respect Poor Customer Service Behaviors Spot Issues Assist People with Disabilities I Saphire Great Service for All Great Service for All
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Recognize Your Coworkers
Teamwork Poor Customer Service Behaviors
Integrity Poor Customer Service Behaviors
Excellent Poor Customer Service Behaviors
Uniform
Anticipate Needs
E
Teamwork Excellent Customer Service Behaviors
R
Warm Tone
Teamwork Poor Customer Service Behaviors
Check for "My Club" rewards
Phone Etiquette
Challenging Customers
Be Proactive
Issues as Opportunities
T
21 Days to Form a Good Habit
Positive Attitude & Approach
Think
Integrity Excellent Customer Service Behaviors
Do
Hospitality Zone
Respect Excellent Customer Service Behaviors
Uniform
No Personal Cell Phones on the Floor
Be Welcoming
Purpose
Chewing Gum/Eating Food
R.I.T.E.
Be Friendly
Kudos
Say
Excellent Customer Service Behaviors
Handle Guest Disappointments with H.E.A.R.T
Knowledge is Power
Ask
Respect Poor Customer Service Behaviors
Spot Issues
Assist People with Disabilities
I
Saphire
Great Service for All
Great Service for All