Saphire Respect Poor Customer Service Behaviors Spot Issues Positive Attitude & Approach Integrity Excellent Customer Service Behaviors Say Teamwork Poor Customer Service Behaviors R Teamwork Excellent Customer Service Behaviors Hospitality Zone Do Excellent Poor Customer Service Behaviors Kudos Issues as Opportunities Uniform Be Friendly Check for "My Club" rewards Ask Uniform Great Service for All No Personal Cell Phones on the Floor Think Excellent Customer Service Behaviors Respect Excellent Customer Service Behaviors Chewing Gum/Eating Food Integrity Poor Customer Service Behaviors Warm Tone Purpose Phone Etiquette 21 Days to Form a Good Habit Teamwork Poor Customer Service Behaviors Anticipate Needs Be Proactive Be Welcoming E Great Service for All I Handle Guest Disappointments with H.E.A.R.T Assist People with Disabilities Challenging Customers T Knowledge is Power R.I.T.E. Recognize Your Coworkers Saphire Respect Poor Customer Service Behaviors Spot Issues Positive Attitude & Approach Integrity Excellent Customer Service Behaviors Say Teamwork Poor Customer Service Behaviors R Teamwork Excellent Customer Service Behaviors Hospitality Zone Do Excellent Poor Customer Service Behaviors Kudos Issues as Opportunities Uniform Be Friendly Check for "My Club" rewards Ask Uniform Great Service for All No Personal Cell Phones on the Floor Think Excellent Customer Service Behaviors Respect Excellent Customer Service Behaviors Chewing Gum/Eating Food Integrity Poor Customer Service Behaviors Warm Tone Purpose Phone Etiquette 21 Days to Form a Good Habit Teamwork Poor Customer Service Behaviors Anticipate Needs Be Proactive Be Welcoming E Great Service for All I Handle Guest Disappointments with H.E.A.R.T Assist People with Disabilities Challenging Customers T Knowledge is Power R.I.T.E. Recognize Your Coworkers
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Saphire
Respect Poor Customer Service Behaviors
Spot Issues
Positive Attitude & Approach
Integrity Excellent Customer Service Behaviors
Say
Teamwork Poor Customer Service Behaviors
R
Teamwork Excellent Customer Service Behaviors
Hospitality Zone
Do
Excellent Poor Customer Service Behaviors
Kudos
Issues as Opportunities
Uniform
Be Friendly
Check for "My Club" rewards
Ask
Uniform
Great Service for All
No Personal Cell Phones on the Floor
Think
Excellent Customer Service Behaviors
Respect Excellent Customer Service Behaviors
Chewing Gum/Eating Food
Integrity Poor Customer Service Behaviors
Warm Tone
Purpose
Phone Etiquette
21 Days to Form a Good Habit
Teamwork Poor Customer Service Behaviors
Anticipate Needs
Be Proactive
Be Welcoming
E
Great Service for All
I
Handle Guest Disappointments with H.E.A.R.T
Assist People with Disabilities
Challenging Customers
T
Knowledge is Power
R.I.T.E.
Recognize Your Coworkers