Manage-upanotherteammember topatientIntroduceways to stayconnected(i.e.MyChart)Manage-upyourself topatientExplainclinicpolicies /proceduresIntroducepatient toequipment orenvironmentProvidedurationof waittimesAcknowledgepatient'squestionsThankpatient forchoosingour clinicGreetpatients asyou passthem in clinicManage upanotherdepartmentAcknowledgefriends orcompanionswith patientExplainnext stepsto patientProvidetimeline forprocedure/nextsteps"Is thereanythingelse I canhelp you withtoday?"Introduceyourself toeverypatientAcknowledgepatient'semotionsThank thepatient fortheircooperationMake eyecontactand smileExplainyour rolein caringfor patientIntroduceotherteammembersThankpatient fortheirpatienceProvideduration ofappointmentsThank thepatient forsharing theirconcerns andquestionsAcknowledgepatient'sconcernsManage-upanotherteammember topatientIntroduceways to stayconnected(i.e.MyChart)Manage-upyourself topatientExplainclinicpolicies /proceduresIntroducepatient toequipment orenvironmentProvidedurationof waittimesAcknowledgepatient'squestionsThankpatient forchoosingour clinicGreetpatients asyou passthem in clinicManage upanotherdepartmentAcknowledgefriends orcompanionswith patientExplainnext stepsto patientProvidetimeline forprocedure/nextsteps"Is thereanythingelse I canhelp you withtoday?"Introduceyourself toeverypatientAcknowledgepatient'semotionsThank thepatient fortheircooperationMake eyecontactand smileExplainyour rolein caringfor patientIntroduceotherteammembersThankpatient fortheirpatienceProvideduration ofappointmentsThank thepatient forsharing theirconcerns andquestionsAcknowledgepatient'sconcerns

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Manage-up another team member to patient
  2. Introduce ways to stay connected (i.e. MyChart)
  3. Manage-up yourself to patient
  4. Explain clinic policies / procedures
  5. Introduce patient to equipment or environment
  6. Provide duration of wait times
  7. Acknowledge patient's questions
  8. Thank patient for choosing our clinic
  9. Greet patients as you pass them in clinic
  10. Manage up another department
  11. Acknowledge friends or companions with patient
  12. Explain next steps to patient
  13. Provide timeline for procedure/next steps
  14. "Is there anything else I can help you with today?"
  15. Introduce yourself to every patient
  16. Acknowledge patient's emotions
  17. Thank the patient for their cooperation
  18. Make eye contact and smile
  19. Explain your role in caring for patient
  20. Introduce other team members
  21. Thank patient for their patience
  22. Provide duration of appointments
  23. Thank the patient for sharing their concerns and questions
  24. Acknowledge patient's concerns