(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thank the patient for sharing their concerns and questions
Greet patients as you pass them in clinic
Provide duration of wait times
Introduce ways to stay connected (i.e. MyChart)
Explain clinic policies / procedures
Make eye contact and smile
Manage up another department
Manage-up another team member to patient
Explain your role in caring for patient
Provide timeline for procedure/next steps
Introduce other team members
Thank patient for their patience
"Is there anything else I can help you with today?"