"Is thereanythingelse I canhelp you withtoday?"Provideduration ofappointmentsExplainclinicpolicies /proceduresIntroducepatient toequipment orenvironmentAcknowledgefriends orcompanionswith patientManage-upyourself topatientAcknowledgepatient'sconcernsProvidedurationof waittimesManage-upanotherteammember topatientThank thepatient fortheircooperationExplainyour rolein caringfor patientThank thepatient forsharing theirconcerns andquestionsIntroduceyourself toeverypatientThankpatient forchoosingour clinicProvidetimeline forprocedure/nextstepsIntroduceways to stayconnected(i.e.MyChart)Explainnext stepsto patientAcknowledgepatient'semotionsMake eyecontactand smileThankpatient fortheirpatienceManage upanotherdepartmentGreetpatients asyou passthem in clinicIntroduceotherteammembersAcknowledgepatient'squestions"Is thereanythingelse I canhelp you withtoday?"Provideduration ofappointmentsExplainclinicpolicies /proceduresIntroducepatient toequipment orenvironmentAcknowledgefriends orcompanionswith patientManage-upyourself topatientAcknowledgepatient'sconcernsProvidedurationof waittimesManage-upanotherteammember topatientThank thepatient fortheircooperationExplainyour rolein caringfor patientThank thepatient forsharing theirconcerns andquestionsIntroduceyourself toeverypatientThankpatient forchoosingour clinicProvidetimeline forprocedure/nextstepsIntroduceways to stayconnected(i.e.MyChart)Explainnext stepsto patientAcknowledgepatient'semotionsMake eyecontactand smileThankpatient fortheirpatienceManage upanotherdepartmentGreetpatients asyou passthem in clinicIntroduceotherteammembersAcknowledgepatient'squestions

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Is there anything else I can help you with today?"
  2. Provide duration of appointments
  3. Explain clinic policies / procedures
  4. Introduce patient to equipment or environment
  5. Acknowledge friends or companions with patient
  6. Manage-up yourself to patient
  7. Acknowledge patient's concerns
  8. Provide duration of wait times
  9. Manage-up another team member to patient
  10. Thank the patient for their cooperation
  11. Explain your role in caring for patient
  12. Thank the patient for sharing their concerns and questions
  13. Introduce yourself to every patient
  14. Thank patient for choosing our clinic
  15. Provide timeline for procedure/next steps
  16. Introduce ways to stay connected (i.e. MyChart)
  17. Explain next steps to patient
  18. Acknowledge patient's emotions
  19. Make eye contact and smile
  20. Thank patient for their patience
  21. Manage up another department
  22. Greet patients as you pass them in clinic
  23. Introduce other team members
  24. Acknowledge patient's questions