(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explain next steps to patient
"Is there anything else I can help you with today?"
Introduce patient to equipment or environment
Acknowledge patient's questions
Introduce yourself to every patient
Provide duration of appointments
Provide timeline for procedure/next steps
Greet patients as you pass them in clinic
Manage-up another team member to patient
Acknowledge friends or companions with patient
Explain your role in caring for patient
Introduce ways to stay connected (i.e. MyChart)
Acknowledge patient's concerns
Explain clinic policies / procedures
Provide duration of wait times
Manage-up yourself to patient
Thank patient for their patience
Make eye contact and smile
Thank patient for choosing our clinic
Acknowledge patient's emotions
Manage up another department
Thank the patient for sharing their concerns and questions
