(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Acknowledge patient's questions
Provide timeline for procedure/next steps
Manage-up another team member to patient
Introduce yourself to every patient
Explain next steps to patient
Thank the patient for their cooperation
Thank patient for their patience
Introduce other team members
Acknowledge patient's emotions
Greet patients as you pass them in clinic
Make eye contact and smile
Acknowledge patient's concerns
Manage up another department
Provide duration of appointments
Thank the patient for sharing their concerns and questions
Acknowledge friends or companions with patient
Explain your role in caring for patient
Manage-up yourself to patient
Explain clinic policies / procedures
Introduce patient to equipment or environment
Introduce ways to stay connected (i.e. MyChart)
Thank patient for choosing our clinic
Provide duration of wait times
"Is there anything else I can help you with today?"
