Introducepatient toequipment orenvironmentAcknowledgefriends orcompanionswith patientThank thepatient fortheircooperationMake eyecontactand smileProvidetimeline forprocedure/nextsteps"Is thereanythingelse I canhelp you withtoday?"Explainclinicpolicies /proceduresProvidedurationof waittimesAcknowledgepatient'semotionsExplainyour rolein caringfor patientExplainnext stepsto patientManage upanotherdepartmentIntroduceotherteammembersManage-upanotherteammember topatientIntroduceways to stayconnected(i.e.MyChart)Provideduration ofappointmentsManage-upyourself topatientIntroduceyourself toeverypatientGreetpatients asyou passthem in clinicThank thepatient forsharing theirconcerns andquestionsAcknowledgepatient'squestionsThankpatient forchoosingour clinicThankpatient fortheirpatienceAcknowledgepatient'sconcernsIntroducepatient toequipment orenvironmentAcknowledgefriends orcompanionswith patientThank thepatient fortheircooperationMake eyecontactand smileProvidetimeline forprocedure/nextsteps"Is thereanythingelse I canhelp you withtoday?"Explainclinicpolicies /proceduresProvidedurationof waittimesAcknowledgepatient'semotionsExplainyour rolein caringfor patientExplainnext stepsto patientManage upanotherdepartmentIntroduceotherteammembersManage-upanotherteammember topatientIntroduceways to stayconnected(i.e.MyChart)Provideduration ofappointmentsManage-upyourself topatientIntroduceyourself toeverypatientGreetpatients asyou passthem in clinicThank thepatient forsharing theirconcerns andquestionsAcknowledgepatient'squestionsThankpatient forchoosingour clinicThankpatient fortheirpatienceAcknowledgepatient'sconcerns

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce patient to equipment or environment
  2. Acknowledge friends or companions with patient
  3. Thank the patient for their cooperation
  4. Make eye contact and smile
  5. Provide timeline for procedure/next steps
  6. "Is there anything else I can help you with today?"
  7. Explain clinic policies / procedures
  8. Provide duration of wait times
  9. Acknowledge patient's emotions
  10. Explain your role in caring for patient
  11. Explain next steps to patient
  12. Manage up another department
  13. Introduce other team members
  14. Manage-up another team member to patient
  15. Introduce ways to stay connected (i.e. MyChart)
  16. Provide duration of appointments
  17. Manage-up yourself to patient
  18. Introduce yourself to every patient
  19. Greet patients as you pass them in clinic
  20. Thank the patient for sharing their concerns and questions
  21. Acknowledge patient's questions
  22. Thank patient for choosing our clinic
  23. Thank patient for their patience
  24. Acknowledge patient's concerns