(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explain your role in caring for patient
Introduce patient to equipment or environment
Explain clinic policies / procedures
Thank patient for choosing our clinic
Make eye contact and smile
Acknowledge patient's questions
Introduce ways to stay connected (i.e. MyChart)
"Is there anything else I can help you with today?"
Manage-up another team member to patient
Provide duration of appointments
Explain next steps to patient
Provide duration of wait times
Acknowledge friends or companions with patient
Introduce other team members
Thank the patient for their cooperation
Thank patient for their patience
Introduce yourself to every patient
Provide timeline for procedure/next steps
Acknowledge patient's emotions
Acknowledge patient's concerns
Manage-up yourself to patient
Manage up another department
Thank the patient for sharing their concerns and questions
