(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Is there anything else I can help you with today?"
Provide duration of appointments
Thank the patient for their cooperation
Acknowledge friends or companions with patient
Introduce other team members
Explain your role in caring for patient
Make eye contact and smile
Manage up another department
Manage-up another team member to patient
Acknowledge patient's concerns
Introduce patient to equipment or environment
Thank patient for choosing our clinic
Explain clinic policies / procedures
Acknowledge patient's questions
Thank patient for their patience
Explain next steps to patient
Introduce ways to stay connected (i.e. MyChart)
Greet patients as you pass them in clinic
Acknowledge patient's emotions
Introduce yourself to every patient
Manage-up yourself to patient
Provide duration of wait times
Provide timeline for procedure/next steps
Thank the patient for sharing their concerns and questions
