(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Manage up another department
Make eye contact and smile
Explain your role in caring for patient
Explain clinic policies / procedures
Manage-up yourself to patient
Acknowledge patient's emotions
Manage-up another team member to patient
Introduce yourself to every patient
Provide timeline for procedure/next steps
Thank the patient for their cooperation
Thank patient for choosing our clinic
Introduce other team members
Provide duration of wait times
Acknowledge patient's questions
Introduce patient to equipment or environment
"Is there anything else I can help you with today?"
Acknowledge friends or companions with patient
Provide duration of appointments
Thank patient for their patience
Explain next steps to patient
Acknowledge patient's concerns
Thank the patient for sharing their concerns and questions
