Provideduration ofappointmentsIntroduceotherteammembersExplainnext stepsto patientManage-upanotherteammember topatientIntroducepatient toequipment orenvironmentExplainyour rolein caringfor patientManage upanotherdepartmentMake eyecontactand smileAcknowledgepatient'semotionsProvidetimeline forprocedure/nextstepsThank thepatient forsharing theirconcerns andquestionsAcknowledgefriends orcompanionswith patientThankpatient fortheirpatienceThank thepatient fortheircooperationIntroduceyourself toeverypatientAcknowledgepatient'squestionsGreetpatients asyou passthem in clinicThankpatient forchoosingour clinicProvidedurationof waittimes"Is thereanythingelse I canhelp you withtoday?"Acknowledgepatient'sconcernsIntroduceways to stayconnected(i.e.MyChart)Explainclinicpolicies /proceduresManage-upyourself topatientProvideduration ofappointmentsIntroduceotherteammembersExplainnext stepsto patientManage-upanotherteammember topatientIntroducepatient toequipment orenvironmentExplainyour rolein caringfor patientManage upanotherdepartmentMake eyecontactand smileAcknowledgepatient'semotionsProvidetimeline forprocedure/nextstepsThank thepatient forsharing theirconcerns andquestionsAcknowledgefriends orcompanionswith patientThankpatient fortheirpatienceThank thepatient fortheircooperationIntroduceyourself toeverypatientAcknowledgepatient'squestionsGreetpatients asyou passthem in clinicThankpatient forchoosingour clinicProvidedurationof waittimes"Is thereanythingelse I canhelp you withtoday?"Acknowledgepatient'sconcernsIntroduceways to stayconnected(i.e.MyChart)Explainclinicpolicies /proceduresManage-upyourself topatient

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide duration of appointments
  2. Introduce other team members
  3. Explain next steps to patient
  4. Manage-up another team member to patient
  5. Introduce patient to equipment or environment
  6. Explain your role in caring for patient
  7. Manage up another department
  8. Make eye contact and smile
  9. Acknowledge patient's emotions
  10. Provide timeline for procedure/next steps
  11. Thank the patient for sharing their concerns and questions
  12. Acknowledge friends or companions with patient
  13. Thank patient for their patience
  14. Thank the patient for their cooperation
  15. Introduce yourself to every patient
  16. Acknowledge patient's questions
  17. Greet patients as you pass them in clinic
  18. Thank patient for choosing our clinic
  19. Provide duration of wait times
  20. "Is there anything else I can help you with today?"
  21. Acknowledge patient's concerns
  22. Introduce ways to stay connected (i.e. MyChart)
  23. Explain clinic policies / procedures
  24. Manage-up yourself to patient