"Sales toldme it does(something itdoesn't do)"Surprise! Newfeature/processUm, I thinkwescheduledthe wrongclass"You'reonmute."PMjoinsLastminuterequest torescheduleParticipantsusing chatNoshowEnoughquestionsto runover timeHighlighttheTranscriptfunction"Can youjust buildit for me?"Someoneforgets tomute/unmutesand startstalking"This isthe firstI've heardof this"Questionnaireis wrong"Is thisbeingrecorded?"Use theWhiteboardUse theNotesfeatureOut-of-scopequestionsSurveycommentssay you'reamazing"I don'thaveaccess"(participant)Uh oh,systemissues! (RCor for you)ParticipantsusingreactionsSamequestionsover andoverRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Perfect 10surveys(at least 5returned)Someoneaudiblylaughs atyour jokesSilentParticipantsAudibleeating orvaping(participant)No POC(user oragenttraining)Someonerefuses togo offmuteShareswrongscreen(participantonly)Uh oh,systemissues!(Customerend)Recommendanother RCproductDungeons&Dragonsjoke"Sales toldme it does(something itdoesn't do)"Surprise! Newfeature/processUm, I thinkwescheduledthe wrongclass"You'reonmute."PMjoinsLastminuterequest torescheduleParticipantsusing chatNoshowEnoughquestionsto runover timeHighlighttheTranscriptfunction"Can youjust buildit for me?"Someoneforgets tomute/unmutesand startstalking"This isthe firstI've heardof this"Questionnaireis wrong"Is thisbeingrecorded?"Use theWhiteboardUse theNotesfeatureOut-of-scopequestionsSurveycommentssay you'reamazing"I don'thaveaccess"(participant)Uh oh,systemissues! (RCor for you)ParticipantsusingreactionsSamequestionsover andoverRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Perfect 10surveys(at least 5returned)Someoneaudiblylaughs atyour jokesSilentParticipantsAudibleeating orvaping(participant)No POC(user oragenttraining)Someonerefuses togo offmuteShareswrongscreen(participantonly)Uh oh,systemissues!(Customerend)Recommendanother RCproductDungeons&Dragonsjoke

Training BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Sales told me it does (something it doesn't do)"
  2. Surprise! New feature/process
  3. Um, I think we scheduled the wrong class
  4. "You're on mute."
  5. PM joins
  6. Last minute request to reschedule
  7. Participants using chat
  8. No show
  9. Enough questions to run over time
  10. Highlight the Transcript function
  11. "Can you just build it for me?"
  12. Someone forgets to mute/unmutes and starts talking
  13. "This is the first I've heard of this"
  14. Questionnaire is wrong
  15. "Is this being recorded?"
  16. Use the Whiteboard
  17. Use the Notes feature
  18. Out-of-scope questions
  19. Survey comments say you're amazing
  20. "I don't have access" (participant)
  21. Uh oh, system issues! (RC or for you)
  22. Participants using reactions
  23. Same questions over and over
  24. Refer to RingCentral MVP as the pirates favorite app "The Arrrrrgh app"
  25. Perfect 10 surveys (at least 5 returned)
  26. Someone audibly laughs at your jokes
  27. Silent Participants
  28. Audible eating or vaping (participant)
  29. No POC (user or agent training)
  30. Someone refuses to go off mute
  31. Shares wrong screen (participant only)
  32. Uh oh, system issues! (Customer end)
  33. Recommend another RC product
  34. Dungeons & Dragons joke