ParticipantsusingreactionsSomeonerefuses togo offmuteLastminuterequest torescheduleSamequestionsover andover"You'reonmute."No POC(user oragenttraining)Enoughquestionsto runover timeNoshowUh oh,systemissues!(Customerend)Dungeons&DragonsjokeSomeoneaudiblylaughs atyour jokesSomeoneforgets tomute/unmutesand startstalkingUse theWhiteboardUm, I thinkwescheduledthe wrongclassSurprise! Newfeature/processPerfect 10surveys(at least 5returned)"Sales toldme it does(something itdoesn't do)"Shareswrongscreen(participantonly)Surveycommentssay you'reamazing"Is thisbeingrecorded?"Recommendanother RCproductSilentParticipantsParticipantsusing chatOut-of-scopequestionsPMjoinsQuestionnaireis wrongUse theNotesfeatureHighlighttheTranscriptfunctionAudibleeating orvaping(participant)"Can youjust buildit for me?"Uh oh,systemissues! (RCor for you)"This isthe firstI've heardof this""I don'thaveaccess"(participant)Refer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"ParticipantsusingreactionsSomeonerefuses togo offmuteLastminuterequest torescheduleSamequestionsover andover"You'reonmute."No POC(user oragenttraining)Enoughquestionsto runover timeNoshowUh oh,systemissues!(Customerend)Dungeons&DragonsjokeSomeoneaudiblylaughs atyour jokesSomeoneforgets tomute/unmutesand startstalkingUse theWhiteboardUm, I thinkwescheduledthe wrongclassSurprise! Newfeature/processPerfect 10surveys(at least 5returned)"Sales toldme it does(something itdoesn't do)"Shareswrongscreen(participantonly)Surveycommentssay you'reamazing"Is thisbeingrecorded?"Recommendanother RCproductSilentParticipantsParticipantsusing chatOut-of-scopequestionsPMjoinsQuestionnaireis wrongUse theNotesfeatureHighlighttheTranscriptfunctionAudibleeating orvaping(participant)"Can youjust buildit for me?"Uh oh,systemissues! (RCor for you)"This isthe firstI've heardof this""I don'thaveaccess"(participant)Refer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"

Training BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Participants using reactions
  2. Someone refuses to go off mute
  3. Last minute request to reschedule
  4. Same questions over and over
  5. "You're on mute."
  6. No POC (user or agent training)
  7. Enough questions to run over time
  8. No show
  9. Uh oh, system issues! (Customer end)
  10. Dungeons & Dragons joke
  11. Someone audibly laughs at your jokes
  12. Someone forgets to mute/unmutes and starts talking
  13. Use the Whiteboard
  14. Um, I think we scheduled the wrong class
  15. Surprise! New feature/process
  16. Perfect 10 surveys (at least 5 returned)
  17. "Sales told me it does (something it doesn't do)"
  18. Shares wrong screen (participant only)
  19. Survey comments say you're amazing
  20. "Is this being recorded?"
  21. Recommend another RC product
  22. Silent Participants
  23. Participants using chat
  24. Out-of-scope questions
  25. PM joins
  26. Questionnaire is wrong
  27. Use the Notes feature
  28. Highlight the Transcript function
  29. Audible eating or vaping (participant)
  30. "Can you just build it for me?"
  31. Uh oh, system issues! (RC or for you)
  32. "This is the first I've heard of this"
  33. "I don't have access" (participant)
  34. Refer to RingCentral MVP as the pirates favorite app "The Arrrrrgh app"