Surveycommentssay you'reamazingUse theWhiteboardLastminuterequest torescheduleParticipantsusing chatSomeoneaudiblylaughs atyour jokesPMjoins"I don'thaveaccess"(participant)Um, I thinkwescheduledthe wrongclass"Sales toldme it does(something itdoesn't do)"Questionnaireis wrongShareswrongscreen(participantonly)No POC(user oragenttraining)"You'reonmute."SilentParticipantsPerfect 10surveys(at least 5returned)ParticipantsusingreactionsUh oh,systemissues! (RCor for you)"Is thisbeingrecorded?"Someonerefuses togo offmuteSomeoneforgets tomute/unmutesand startstalkingHighlighttheTranscriptfunctionAudibleeating orvaping(participant)Surprise! Newfeature/processSamequestionsover andoverDungeons&DragonsjokeUh oh,systemissues!(Customerend)"Can youjust buildit for me?"Enoughquestionsto runover timeRecommendanother RCproductNoshowRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Out-of-scopequestions"This isthe firstI've heardof this"Use theNotesfeatureSurveycommentssay you'reamazingUse theWhiteboardLastminuterequest torescheduleParticipantsusing chatSomeoneaudiblylaughs atyour jokesPMjoins"I don'thaveaccess"(participant)Um, I thinkwescheduledthe wrongclass"Sales toldme it does(something itdoesn't do)"Questionnaireis wrongShareswrongscreen(participantonly)No POC(user oragenttraining)"You'reonmute."SilentParticipantsPerfect 10surveys(at least 5returned)ParticipantsusingreactionsUh oh,systemissues! (RCor for you)"Is thisbeingrecorded?"Someonerefuses togo offmuteSomeoneforgets tomute/unmutesand startstalkingHighlighttheTranscriptfunctionAudibleeating orvaping(participant)Surprise! Newfeature/processSamequestionsover andoverDungeons&DragonsjokeUh oh,systemissues!(Customerend)"Can youjust buildit for me?"Enoughquestionsto runover timeRecommendanother RCproductNoshowRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Out-of-scopequestions"This isthe firstI've heardof this"Use theNotesfeature

Training BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
  1. Survey comments say you're amazing
  2. Use the Whiteboard
  3. Last minute request to reschedule
  4. Participants using chat
  5. Someone audibly laughs at your jokes
  6. PM joins
  7. "I don't have access" (participant)
  8. Um, I think we scheduled the wrong class
  9. "Sales told me it does (something it doesn't do)"
  10. Questionnaire is wrong
  11. Shares wrong screen (participant only)
  12. No POC (user or agent training)
  13. "You're on mute."
  14. Silent Participants
  15. Perfect 10 surveys (at least 5 returned)
  16. Participants using reactions
  17. Uh oh, system issues! (RC or for you)
  18. "Is this being recorded?"
  19. Someone refuses to go off mute
  20. Someone forgets to mute/unmutes and starts talking
  21. Highlight the Transcript function
  22. Audible eating or vaping (participant)
  23. Surprise! New feature/process
  24. Same questions over and over
  25. Dungeons & Dragons joke
  26. Uh oh, system issues! (Customer end)
  27. "Can you just build it for me?"
  28. Enough questions to run over time
  29. Recommend another RC product
  30. No show
  31. Refer to RingCentral MVP as the pirates favorite app "The Arrrrrgh app"
  32. Out-of-scope questions
  33. "This is the first I've heard of this"
  34. Use the Notes feature