Someoneforgets tomute/unmutesand startstalking"Is thisbeingrecorded?"HighlighttheTranscriptfunctionParticipantsusing chatUh oh,systemissues!(Customerend)Surprise! Newfeature/processRecommendanother RCproductUh oh,systemissues! (RCor for you)"This isthe firstI've heardof this"Perfect 10surveys(at least 5returned)Someoneaudiblylaughs atyour jokesAudibleeating orvaping(participant)"I don'thaveaccess"(participant)Surveycommentssay you'reamazingEnoughquestionsto runover timeShareswrongscreen(participantonly)"You'reonmute."Samequestionsover andoverQuestionnaireis wrongRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"NoshowUse theWhiteboardUm, I thinkwescheduledthe wrongclassSilentParticipantsPMjoinsNo POC(user oragenttraining)Dungeons&DragonsjokeParticipantsusingreactionsOut-of-scopequestions"Can youjust buildit for me?"Someonerefuses togo offmuteLastminuterequest toreschedule"Sales toldme it does(something itdoesn't do)"Use theNotesfeatureSomeoneforgets tomute/unmutesand startstalking"Is thisbeingrecorded?"HighlighttheTranscriptfunctionParticipantsusing chatUh oh,systemissues!(Customerend)Surprise! Newfeature/processRecommendanother RCproductUh oh,systemissues! (RCor for you)"This isthe firstI've heardof this"Perfect 10surveys(at least 5returned)Someoneaudiblylaughs atyour jokesAudibleeating orvaping(participant)"I don'thaveaccess"(participant)Surveycommentssay you'reamazingEnoughquestionsto runover timeShareswrongscreen(participantonly)"You'reonmute."Samequestionsover andoverQuestionnaireis wrongRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"NoshowUse theWhiteboardUm, I thinkwescheduledthe wrongclassSilentParticipantsPMjoinsNo POC(user oragenttraining)Dungeons&DragonsjokeParticipantsusingreactionsOut-of-scopequestions"Can youjust buildit for me?"Someonerefuses togo offmuteLastminuterequest toreschedule"Sales toldme it does(something itdoesn't do)"Use theNotesfeature

Training BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
  1. Someone forgets to mute/unmutes and starts talking
  2. "Is this being recorded?"
  3. Highlight the Transcript function
  4. Participants using chat
  5. Uh oh, system issues! (Customer end)
  6. Surprise! New feature/process
  7. Recommend another RC product
  8. Uh oh, system issues! (RC or for you)
  9. "This is the first I've heard of this"
  10. Perfect 10 surveys (at least 5 returned)
  11. Someone audibly laughs at your jokes
  12. Audible eating or vaping (participant)
  13. "I don't have access" (participant)
  14. Survey comments say you're amazing
  15. Enough questions to run over time
  16. Shares wrong screen (participant only)
  17. "You're on mute."
  18. Same questions over and over
  19. Questionnaire is wrong
  20. Refer to RingCentral MVP as the pirates favorite app "The Arrrrrgh app"
  21. No show
  22. Use the Whiteboard
  23. Um, I think we scheduled the wrong class
  24. Silent Participants
  25. PM joins
  26. No POC (user or agent training)
  27. Dungeons & Dragons joke
  28. Participants using reactions
  29. Out-of-scope questions
  30. "Can you just build it for me?"
  31. Someone refuses to go off mute
  32. Last minute request to reschedule
  33. "Sales told me it does (something it doesn't do)"
  34. Use the Notes feature