"Can youjust buildit for me?"HighlighttheTranscriptfunction"This isthe firstI've heardof this"Shareswrongscreen(participantonly)Surprise! Newfeature/processSomeoneforgets tomute/unmutesand startstalkingPerfect 10surveys(at least 5returned)PMjoinsQuestionnaireis wrongUh oh,systemissues!(Customerend)Uh oh,systemissues! (RCor for you)ParticipantsusingreactionsAudibleeating orvaping(participant)Dungeons&DragonsjokeRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Someonerefuses togo offmuteNo POC(user oragenttraining)Use theWhiteboardSurveycommentssay you'reamazing"Sales toldme it does(something itdoesn't do)""I don'thaveaccess"(participant)Enoughquestionsto runover timeNoshowUse theNotesfeatureUm, I thinkwescheduledthe wrongclassOut-of-scopequestionsRecommendanother RCproductSamequestionsover andover"Is thisbeingrecorded?""You'reonmute."Someoneaudiblylaughs atyour jokesSilentParticipantsParticipantsusing chatLastminuterequest toreschedule"Can youjust buildit for me?"HighlighttheTranscriptfunction"This isthe firstI've heardof this"Shareswrongscreen(participantonly)Surprise! Newfeature/processSomeoneforgets tomute/unmutesand startstalkingPerfect 10surveys(at least 5returned)PMjoinsQuestionnaireis wrongUh oh,systemissues!(Customerend)Uh oh,systemissues! (RCor for you)ParticipantsusingreactionsAudibleeating orvaping(participant)Dungeons&DragonsjokeRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Someonerefuses togo offmuteNo POC(user oragenttraining)Use theWhiteboardSurveycommentssay you'reamazing"Sales toldme it does(something itdoesn't do)""I don'thaveaccess"(participant)Enoughquestionsto runover timeNoshowUse theNotesfeatureUm, I thinkwescheduledthe wrongclassOut-of-scopequestionsRecommendanother RCproductSamequestionsover andover"Is thisbeingrecorded?""You'reonmute."Someoneaudiblylaughs atyour jokesSilentParticipantsParticipantsusing chatLastminuterequest toreschedule

Training BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can you just build it for me?"
  2. Highlight the Transcript function
  3. "This is the first I've heard of this"
  4. Shares wrong screen (participant only)
  5. Surprise! New feature/process
  6. Someone forgets to mute/unmutes and starts talking
  7. Perfect 10 surveys (at least 5 returned)
  8. PM joins
  9. Questionnaire is wrong
  10. Uh oh, system issues! (Customer end)
  11. Uh oh, system issues! (RC or for you)
  12. Participants using reactions
  13. Audible eating or vaping (participant)
  14. Dungeons & Dragons joke
  15. Refer to RingCentral MVP as the pirates favorite app "The Arrrrrgh app"
  16. Someone refuses to go off mute
  17. No POC (user or agent training)
  18. Use the Whiteboard
  19. Survey comments say you're amazing
  20. "Sales told me it does (something it doesn't do)"
  21. "I don't have access" (participant)
  22. Enough questions to run over time
  23. No show
  24. Use the Notes feature
  25. Um, I think we scheduled the wrong class
  26. Out-of-scope questions
  27. Recommend another RC product
  28. Same questions over and over
  29. "Is this being recorded?"
  30. "You're on mute."
  31. Someone audibly laughs at your jokes
  32. Silent Participants
  33. Participants using chat
  34. Last minute request to reschedule