Refer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Someonerefuses togo offmuteUse theWhiteboardUse theNotesfeatureSomeoneforgets tomute/unmutesand startstalkingSomeoneaudiblylaughs atyour jokesSurveycommentssay you'reamazing"You'reonmute."Surprise! Newfeature/processPerfect 10surveys(at least 5returned)HighlighttheTranscriptfunctionUh oh,systemissues!(Customerend)ParticipantsusingreactionsQuestionnaireis wrong"Is thisbeingrecorded?"Shareswrongscreen(participantonly)Enoughquestionsto runover timeRecommendanother RCproductParticipantsusing chatSamequestionsover andover"This isthe firstI've heardof this"Noshow"Can youjust buildit for me?"Dungeons&DragonsjokeNo POC(user oragenttraining)Lastminuterequest torescheduleOut-of-scopequestions"Sales toldme it does(something itdoesn't do)"Uh oh,systemissues! (RCor for you)Audibleeating orvaping(participant)SilentParticipants"I don'thaveaccess"(participant)Um, I thinkwescheduledthe wrongclassPMjoinsRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Someonerefuses togo offmuteUse theWhiteboardUse theNotesfeatureSomeoneforgets tomute/unmutesand startstalkingSomeoneaudiblylaughs atyour jokesSurveycommentssay you'reamazing"You'reonmute."Surprise! Newfeature/processPerfect 10surveys(at least 5returned)HighlighttheTranscriptfunctionUh oh,systemissues!(Customerend)ParticipantsusingreactionsQuestionnaireis wrong"Is thisbeingrecorded?"Shareswrongscreen(participantonly)Enoughquestionsto runover timeRecommendanother RCproductParticipantsusing chatSamequestionsover andover"This isthe firstI've heardof this"Noshow"Can youjust buildit for me?"Dungeons&DragonsjokeNo POC(user oragenttraining)Lastminuterequest torescheduleOut-of-scopequestions"Sales toldme it does(something itdoesn't do)"Uh oh,systemissues! (RCor for you)Audibleeating orvaping(participant)SilentParticipants"I don'thaveaccess"(participant)Um, I thinkwescheduledthe wrongclassPMjoins

Training BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refer to RingCentral MVP as the pirates favorite app "The Arrrrrgh app"
  2. Someone refuses to go off mute
  3. Use the Whiteboard
  4. Use the Notes feature
  5. Someone forgets to mute/unmutes and starts talking
  6. Someone audibly laughs at your jokes
  7. Survey comments say you're amazing
  8. "You're on mute."
  9. Surprise! New feature/process
  10. Perfect 10 surveys (at least 5 returned)
  11. Highlight the Transcript function
  12. Uh oh, system issues! (Customer end)
  13. Participants using reactions
  14. Questionnaire is wrong
  15. "Is this being recorded?"
  16. Shares wrong screen (participant only)
  17. Enough questions to run over time
  18. Recommend another RC product
  19. Participants using chat
  20. Same questions over and over
  21. "This is the first I've heard of this"
  22. No show
  23. "Can you just build it for me?"
  24. Dungeons & Dragons joke
  25. No POC (user or agent training)
  26. Last minute request to reschedule
  27. Out-of-scope questions
  28. "Sales told me it does (something it doesn't do)"
  29. Uh oh, system issues! (RC or for you)
  30. Audible eating or vaping (participant)
  31. Silent Participants
  32. "I don't have access" (participant)
  33. Um, I think we scheduled the wrong class
  34. PM joins