PMjoinsSamequestionsover andoverUse theWhiteboardSurveycommentssay you'reamazingSurprise! Newfeature/processSomeoneaudiblylaughs atyour jokesRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Uh oh,systemissues! (RCor for you)Audibleeating orvaping(participant)Um, I thinkwescheduledthe wrongclass"Is thisbeingrecorded?""You'reonmute."Lastminuterequest torescheduleOut-of-scopequestionsHighlighttheTranscriptfunctionEnoughquestionsto runover timeSomeoneforgets tomute/unmutesand startstalkingDungeons&DragonsjokeUh oh,systemissues!(Customerend)No POC(user oragenttraining)Participantsusing chatRecommendanother RCproductSilentParticipants"This isthe firstI've heardof this""I don'thaveaccess"(participant)Questionnaireis wrongPerfect 10surveys(at least 5returned)"Sales toldme it does(something itdoesn't do)"Someonerefuses togo offmuteShareswrongscreen(participantonly)"Can youjust buildit for me?"Use theNotesfeatureParticipantsusingreactionsNoshowPMjoinsSamequestionsover andoverUse theWhiteboardSurveycommentssay you'reamazingSurprise! Newfeature/processSomeoneaudiblylaughs atyour jokesRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Uh oh,systemissues! (RCor for you)Audibleeating orvaping(participant)Um, I thinkwescheduledthe wrongclass"Is thisbeingrecorded?""You'reonmute."Lastminuterequest torescheduleOut-of-scopequestionsHighlighttheTranscriptfunctionEnoughquestionsto runover timeSomeoneforgets tomute/unmutesand startstalkingDungeons&DragonsjokeUh oh,systemissues!(Customerend)No POC(user oragenttraining)Participantsusing chatRecommendanother RCproductSilentParticipants"This isthe firstI've heardof this""I don'thaveaccess"(participant)Questionnaireis wrongPerfect 10surveys(at least 5returned)"Sales toldme it does(something itdoesn't do)"Someonerefuses togo offmuteShareswrongscreen(participantonly)"Can youjust buildit for me?"Use theNotesfeatureParticipantsusingreactionsNoshow

Training BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PM joins
  2. Same questions over and over
  3. Use the Whiteboard
  4. Survey comments say you're amazing
  5. Surprise! New feature/process
  6. Someone audibly laughs at your jokes
  7. Refer to RingCentral MVP as the pirates favorite app "The Arrrrrgh app"
  8. Uh oh, system issues! (RC or for you)
  9. Audible eating or vaping (participant)
  10. Um, I think we scheduled the wrong class
  11. "Is this being recorded?"
  12. "You're on mute."
  13. Last minute request to reschedule
  14. Out-of-scope questions
  15. Highlight the Transcript function
  16. Enough questions to run over time
  17. Someone forgets to mute/unmutes and starts talking
  18. Dungeons & Dragons joke
  19. Uh oh, system issues! (Customer end)
  20. No POC (user or agent training)
  21. Participants using chat
  22. Recommend another RC product
  23. Silent Participants
  24. "This is the first I've heard of this"
  25. "I don't have access" (participant)
  26. Questionnaire is wrong
  27. Perfect 10 surveys (at least 5 returned)
  28. "Sales told me it does (something it doesn't do)"
  29. Someone refuses to go off mute
  30. Shares wrong screen (participant only)
  31. "Can you just build it for me?"
  32. Use the Notes feature
  33. Participants using reactions
  34. No show