HighlighttheTranscriptfunctionQuestionnaireis wrongRecommendanother RCproductPerfect 10surveys(at least 5returned)Lastminuterequest torescheduleSurprise! Newfeature/process"You'reonmute."Someoneforgets tomute/unmutesand startstalkingUh oh,systemissues! (RCor for you)"Can youjust buildit for me?"SilentParticipants"I don'thaveaccess"(participant)Use theWhiteboardParticipantsusingreactions"Is thisbeingrecorded?""Sales toldme it does(something itdoesn't do)"Dungeons&DragonsjokeAudibleeating orvaping(participant)NoshowUm, I thinkwescheduledthe wrongclassUh oh,systemissues!(Customerend)No POC(user oragenttraining)Out-of-scopequestionsEnoughquestionsto runover timeSurveycommentssay you'reamazingParticipantsusing chatUse theNotesfeature"This isthe firstI've heardof this"Samequestionsover andoverSomeonerefuses togo offmuteRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"PMjoinsSomeoneaudiblylaughs atyour jokesShareswrongscreen(participantonly)HighlighttheTranscriptfunctionQuestionnaireis wrongRecommendanother RCproductPerfect 10surveys(at least 5returned)Lastminuterequest torescheduleSurprise! Newfeature/process"You'reonmute."Someoneforgets tomute/unmutesand startstalkingUh oh,systemissues! (RCor for you)"Can youjust buildit for me?"SilentParticipants"I don'thaveaccess"(participant)Use theWhiteboardParticipantsusingreactions"Is thisbeingrecorded?""Sales toldme it does(something itdoesn't do)"Dungeons&DragonsjokeAudibleeating orvaping(participant)NoshowUm, I thinkwescheduledthe wrongclassUh oh,systemissues!(Customerend)No POC(user oragenttraining)Out-of-scopequestionsEnoughquestionsto runover timeSurveycommentssay you'reamazingParticipantsusing chatUse theNotesfeature"This isthe firstI've heardof this"Samequestionsover andoverSomeonerefuses togo offmuteRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"PMjoinsSomeoneaudiblylaughs atyour jokesShareswrongscreen(participantonly)

Training BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Highlight the Transcript function
  2. Questionnaire is wrong
  3. Recommend another RC product
  4. Perfect 10 surveys (at least 5 returned)
  5. Last minute request to reschedule
  6. Surprise! New feature/process
  7. "You're on mute."
  8. Someone forgets to mute/unmutes and starts talking
  9. Uh oh, system issues! (RC or for you)
  10. "Can you just build it for me?"
  11. Silent Participants
  12. "I don't have access" (participant)
  13. Use the Whiteboard
  14. Participants using reactions
  15. "Is this being recorded?"
  16. "Sales told me it does (something it doesn't do)"
  17. Dungeons & Dragons joke
  18. Audible eating or vaping (participant)
  19. No show
  20. Um, I think we scheduled the wrong class
  21. Uh oh, system issues! (Customer end)
  22. No POC (user or agent training)
  23. Out-of-scope questions
  24. Enough questions to run over time
  25. Survey comments say you're amazing
  26. Participants using chat
  27. Use the Notes feature
  28. "This is the first I've heard of this"
  29. Same questions over and over
  30. Someone refuses to go off mute
  31. Refer to RingCentral MVP as the pirates favorite app "The Arrrrrgh app"
  32. PM joins
  33. Someone audibly laughs at your jokes
  34. Shares wrong screen (participant only)