"Is thisbeingrecorded?"Surveycommentssay you'reamazingQuestionnaireis wrong"You'reonmute."Dungeons&DragonsjokeUse theWhiteboardPMjoinsSomeonerefuses togo offmuteAudibleeating orvaping(participant)"I don'thaveaccess"(participant)Perfect 10surveys(at least 5returned)Uh oh,systemissues! (RCor for you)Um, I thinkwescheduledthe wrongclassRecommendanother RCproduct"Sales toldme it does(something itdoesn't do)"Enoughquestionsto runover timeHighlighttheTranscriptfunctionUh oh,systemissues!(Customerend)Samequestionsover andoverSomeoneforgets tomute/unmutesand startstalkingParticipantsusing chat"This isthe firstI've heardof this"Refer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"NoshowLastminuterequest torescheduleSilentParticipantsUse theNotesfeature"Can youjust buildit for me?"Shareswrongscreen(participantonly)No POC(user oragenttraining)ParticipantsusingreactionsSomeoneaudiblylaughs atyour jokesOut-of-scopequestionsSurprise! Newfeature/process"Is thisbeingrecorded?"Surveycommentssay you'reamazingQuestionnaireis wrong"You'reonmute."Dungeons&DragonsjokeUse theWhiteboardPMjoinsSomeonerefuses togo offmuteAudibleeating orvaping(participant)"I don'thaveaccess"(participant)Perfect 10surveys(at least 5returned)Uh oh,systemissues! (RCor for you)Um, I thinkwescheduledthe wrongclassRecommendanother RCproduct"Sales toldme it does(something itdoesn't do)"Enoughquestionsto runover timeHighlighttheTranscriptfunctionUh oh,systemissues!(Customerend)Samequestionsover andoverSomeoneforgets tomute/unmutesand startstalkingParticipantsusing chat"This isthe firstI've heardof this"Refer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"NoshowLastminuterequest torescheduleSilentParticipantsUse theNotesfeature"Can youjust buildit for me?"Shareswrongscreen(participantonly)No POC(user oragenttraining)ParticipantsusingreactionsSomeoneaudiblylaughs atyour jokesOut-of-scopequestionsSurprise! Newfeature/process

Training BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Is this being recorded?"
  2. Survey comments say you're amazing
  3. Questionnaire is wrong
  4. "You're on mute."
  5. Dungeons & Dragons joke
  6. Use the Whiteboard
  7. PM joins
  8. Someone refuses to go off mute
  9. Audible eating or vaping (participant)
  10. "I don't have access" (participant)
  11. Perfect 10 surveys (at least 5 returned)
  12. Uh oh, system issues! (RC or for you)
  13. Um, I think we scheduled the wrong class
  14. Recommend another RC product
  15. "Sales told me it does (something it doesn't do)"
  16. Enough questions to run over time
  17. Highlight the Transcript function
  18. Uh oh, system issues! (Customer end)
  19. Same questions over and over
  20. Someone forgets to mute/unmutes and starts talking
  21. Participants using chat
  22. "This is the first I've heard of this"
  23. Refer to RingCentral MVP as the pirates favorite app "The Arrrrrgh app"
  24. No show
  25. Last minute request to reschedule
  26. Silent Participants
  27. Use the Notes feature
  28. "Can you just build it for me?"
  29. Shares wrong screen (participant only)
  30. No POC (user or agent training)
  31. Participants using reactions
  32. Someone audibly laughs at your jokes
  33. Out-of-scope questions
  34. Surprise! New feature/process