NoshowUse theWhiteboard"Is thisbeingrecorded?""I don'thaveaccess"(participant)ParticipantsusingreactionsUh oh,systemissues! (RCor for you)Out-of-scopequestionsSomeoneforgets tomute/unmutesand startstalkingNo POC(user oragenttraining)Enoughquestionsto runover time"Sales toldme it does(something itdoesn't do)"Use theNotesfeatureSurveycommentssay you'reamazing"Can youjust buildit for me?"Participantsusing chatDungeons&DragonsjokeRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Audibleeating orvaping(participant)Someoneaudiblylaughs atyour jokesSamequestionsover andoverPMjoinsRecommendanother RCproductLastminuterequest torescheduleSomeonerefuses togo offmutePerfect 10surveys(at least 5returned)Questionnaireis wrongUm, I thinkwescheduledthe wrongclassShareswrongscreen(participantonly)"You'reonmute."SilentParticipantsHighlighttheTranscriptfunctionUh oh,systemissues!(Customerend)Surprise! Newfeature/process"This isthe firstI've heardof this"NoshowUse theWhiteboard"Is thisbeingrecorded?""I don'thaveaccess"(participant)ParticipantsusingreactionsUh oh,systemissues! (RCor for you)Out-of-scopequestionsSomeoneforgets tomute/unmutesand startstalkingNo POC(user oragenttraining)Enoughquestionsto runover time"Sales toldme it does(something itdoesn't do)"Use theNotesfeatureSurveycommentssay you'reamazing"Can youjust buildit for me?"Participantsusing chatDungeons&DragonsjokeRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Audibleeating orvaping(participant)Someoneaudiblylaughs atyour jokesSamequestionsover andoverPMjoinsRecommendanother RCproductLastminuterequest torescheduleSomeonerefuses togo offmutePerfect 10surveys(at least 5returned)Questionnaireis wrongUm, I thinkwescheduledthe wrongclassShareswrongscreen(participantonly)"You'reonmute."SilentParticipantsHighlighttheTranscriptfunctionUh oh,systemissues!(Customerend)Surprise! Newfeature/process"This isthe firstI've heardof this"

Training BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No show
  2. Use the Whiteboard
  3. "Is this being recorded?"
  4. "I don't have access" (participant)
  5. Participants using reactions
  6. Uh oh, system issues! (RC or for you)
  7. Out-of-scope questions
  8. Someone forgets to mute/unmutes and starts talking
  9. No POC (user or agent training)
  10. Enough questions to run over time
  11. "Sales told me it does (something it doesn't do)"
  12. Use the Notes feature
  13. Survey comments say you're amazing
  14. "Can you just build it for me?"
  15. Participants using chat
  16. Dungeons & Dragons joke
  17. Refer to RingCentral MVP as the pirates favorite app "The Arrrrrgh app"
  18. Audible eating or vaping (participant)
  19. Someone audibly laughs at your jokes
  20. Same questions over and over
  21. PM joins
  22. Recommend another RC product
  23. Last minute request to reschedule
  24. Someone refuses to go off mute
  25. Perfect 10 surveys (at least 5 returned)
  26. Questionnaire is wrong
  27. Um, I think we scheduled the wrong class
  28. Shares wrong screen (participant only)
  29. "You're on mute."
  30. Silent Participants
  31. Highlight the Transcript function
  32. Uh oh, system issues! (Customer end)
  33. Surprise! New feature/process
  34. "This is the first I've heard of this"