Audibleeating orvaping(participant)Someonerefuses togo offmuteEnoughquestionsto runover time"Is thisbeingrecorded?"HighlighttheTranscriptfunction"You'reonmute."Use theNotesfeatureUh oh,systemissues!(Customerend)Surveycommentssay you'reamazingSamequestionsover andover"Can youjust buildit for me?"Lastminuterequest torescheduleShareswrongscreen(participantonly)ParticipantsusingreactionsUse theWhiteboardParticipantsusing chatPMjoins"Sales toldme it does(something itdoesn't do)"NoshowSilentParticipantsSomeoneforgets tomute/unmutesand startstalkingNo POC(user oragenttraining)Refer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Surprise! Newfeature/processQuestionnaireis wrongUh oh,systemissues! (RCor for you)Someoneaudiblylaughs atyour jokesOut-of-scopequestionsPerfect 10surveys(at least 5returned)Um, I thinkwescheduledthe wrongclass"I don'thaveaccess"(participant)Dungeons&DragonsjokeRecommendanother RCproduct"This isthe firstI've heardof this"Audibleeating orvaping(participant)Someonerefuses togo offmuteEnoughquestionsto runover time"Is thisbeingrecorded?"HighlighttheTranscriptfunction"You'reonmute."Use theNotesfeatureUh oh,systemissues!(Customerend)Surveycommentssay you'reamazingSamequestionsover andover"Can youjust buildit for me?"Lastminuterequest torescheduleShareswrongscreen(participantonly)ParticipantsusingreactionsUse theWhiteboardParticipantsusing chatPMjoins"Sales toldme it does(something itdoesn't do)"NoshowSilentParticipantsSomeoneforgets tomute/unmutesand startstalkingNo POC(user oragenttraining)Refer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Surprise! Newfeature/processQuestionnaireis wrongUh oh,systemissues! (RCor for you)Someoneaudiblylaughs atyour jokesOut-of-scopequestionsPerfect 10surveys(at least 5returned)Um, I thinkwescheduledthe wrongclass"I don'thaveaccess"(participant)Dungeons&DragonsjokeRecommendanother RCproduct"This isthe firstI've heardof this"

Training BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Audible eating or vaping (participant)
  2. Someone refuses to go off mute
  3. Enough questions to run over time
  4. "Is this being recorded?"
  5. Highlight the Transcript function
  6. "You're on mute."
  7. Use the Notes feature
  8. Uh oh, system issues! (Customer end)
  9. Survey comments say you're amazing
  10. Same questions over and over
  11. "Can you just build it for me?"
  12. Last minute request to reschedule
  13. Shares wrong screen (participant only)
  14. Participants using reactions
  15. Use the Whiteboard
  16. Participants using chat
  17. PM joins
  18. "Sales told me it does (something it doesn't do)"
  19. No show
  20. Silent Participants
  21. Someone forgets to mute/unmutes and starts talking
  22. No POC (user or agent training)
  23. Refer to RingCentral MVP as the pirates favorite app "The Arrrrrgh app"
  24. Surprise! New feature/process
  25. Questionnaire is wrong
  26. Uh oh, system issues! (RC or for you)
  27. Someone audibly laughs at your jokes
  28. Out-of-scope questions
  29. Perfect 10 surveys (at least 5 returned)
  30. Um, I think we scheduled the wrong class
  31. "I don't have access" (participant)
  32. Dungeons & Dragons joke
  33. Recommend another RC product
  34. "This is the first I've heard of this"