PMjoinsPerfect 10surveys(at least 5returned)"This isthe firstI've heardof this"Someonerefuses togo offmuteUm, I thinkwescheduledthe wrongclassSurveycommentssay you'reamazing"Is thisbeingrecorded?"Audibleeating orvaping(participant)NoshowNo POC(user oragenttraining)Use theWhiteboardSamequestionsover andoverParticipantsusingreactions"You'reonmute."Uh oh,systemissues! (RCor for you)Shareswrongscreen(participantonly)"Can youjust buildit for me?"Surprise! Newfeature/processUh oh,systemissues!(Customerend)"I don'thaveaccess"(participant)Recommendanother RCproductSomeoneforgets tomute/unmutesand startstalkingRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Out-of-scopequestionsParticipantsusing chatQuestionnaireis wrongLastminuterequest torescheduleSomeoneaudiblylaughs atyour jokesSilentParticipantsEnoughquestionsto runover timeHighlighttheTranscriptfunctionDungeons&DragonsjokeUse theNotesfeature"Sales toldme it does(something itdoesn't do)"PMjoinsPerfect 10surveys(at least 5returned)"This isthe firstI've heardof this"Someonerefuses togo offmuteUm, I thinkwescheduledthe wrongclassSurveycommentssay you'reamazing"Is thisbeingrecorded?"Audibleeating orvaping(participant)NoshowNo POC(user oragenttraining)Use theWhiteboardSamequestionsover andoverParticipantsusingreactions"You'reonmute."Uh oh,systemissues! (RCor for you)Shareswrongscreen(participantonly)"Can youjust buildit for me?"Surprise! Newfeature/processUh oh,systemissues!(Customerend)"I don'thaveaccess"(participant)Recommendanother RCproductSomeoneforgets tomute/unmutesand startstalkingRefer toRingCentralMVP as thepirates favoriteapp "TheArrrrrgh app"Out-of-scopequestionsParticipantsusing chatQuestionnaireis wrongLastminuterequest torescheduleSomeoneaudiblylaughs atyour jokesSilentParticipantsEnoughquestionsto runover timeHighlighttheTranscriptfunctionDungeons&DragonsjokeUse theNotesfeature"Sales toldme it does(something itdoesn't do)"

Training BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PM joins
  2. Perfect 10 surveys (at least 5 returned)
  3. "This is the first I've heard of this"
  4. Someone refuses to go off mute
  5. Um, I think we scheduled the wrong class
  6. Survey comments say you're amazing
  7. "Is this being recorded?"
  8. Audible eating or vaping (participant)
  9. No show
  10. No POC (user or agent training)
  11. Use the Whiteboard
  12. Same questions over and over
  13. Participants using reactions
  14. "You're on mute."
  15. Uh oh, system issues! (RC or for you)
  16. Shares wrong screen (participant only)
  17. "Can you just build it for me?"
  18. Surprise! New feature/process
  19. Uh oh, system issues! (Customer end)
  20. "I don't have access" (participant)
  21. Recommend another RC product
  22. Someone forgets to mute/unmutes and starts talking
  23. Refer to RingCentral MVP as the pirates favorite app "The Arrrrrgh app"
  24. Out-of-scope questions
  25. Participants using chat
  26. Questionnaire is wrong
  27. Last minute request to reschedule
  28. Someone audibly laughs at your jokes
  29. Silent Participants
  30. Enough questions to run over time
  31. Highlight the Transcript function
  32. Dungeons & Dragons joke
  33. Use the Notes feature
  34. "Sales told me it does (something it doesn't do)"