NarratedCareTelephoneEttiquette"Hi" intheHallwayWords tochoose/loseBodyLanguageAIDETServiceRecoveryManagingUpTeachBackListeningAttitudeofGratitudeSBARNarratedCareTelephoneEttiquette"Hi" intheHallwayWords tochoose/loseBodyLanguageAIDETServiceRecoveryManagingUpTeachBackListeningAttitudeofGratitudeSBAR

PCS BLACKOUT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Narrated Care
  2. Telephone Ettiquette
  3. "Hi" in the Hallway
  4. Words to choose/lose
  5. Body Language
  6. AIDET
  7. Service Recovery
  8. Managing Up
  9. Teach Back
  10. Listening
  11. Attitude of Gratitude
  12. SBAR