(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Large balance in checking-
Let them know about other investment options
Ask any open ended question.
Smile
Take EB training class to increase knowledge
Ask Cust how their day is going?
Make a warm hand off to another employee/ dept
Ask customer if there is anything else we can help with?
Let a rushed customer know about mobile deposits.
Ask about a family member
Ask about a recent trip or event in their life.
Perform a follow up phone call.
Offer to do research for a customer and get back to them.
Reach out to another dept to assist a customer.
Thank customer at the end of the transaction
Walk a customer through an online banking process
Non-customer- are you happy with your current bank?
Repeat a customers request to make sure you understand.
Offer your business card in case the cust has questions
