(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ask customer if there is anything else we can help with?
Ask any open ended question.
Let a rushed customer know about mobile deposits.
Ask Cust how their day is going?
Thank customer at the end of the transaction
New Account- how did they find out about us?
Shake a customer's hand after opening an account
Offer your business card in case the cust has questions
Ask about a family member
Make a warm hand off to another employee/ dept
Offer to do research for a customer and get back to them.
Non-customer- are you happy with your current bank?
Greet customer by name
Large balance in checking-
Let them know about other investment options
Perform a follow up phone call.
Ask about a recent trip or event in their life.
Smile
Take EB training class to increase knowledge
Reach out to another dept to assist a customer.
Walk a customer through an online banking process
Ask customer if they have travel plans this year?
Use a customer's dogs name in D/U
Repeat a customers request to make sure you understand.
