(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Non-customer- are you happy with your current bank?
Ask any open ended question.
Shake a customer's hand after opening an account
Repeat a customers request to make sure you understand.
Walk a customer through an online banking process
Perform a follow up phone call.
Ask about a family member
Reach out to another dept to assist a customer.
Ask about a recent trip or event in their life.
Ask Cust how their day is going?
New Account- how did they find out about us?
Offer to do research for a customer and get back to them.
Let a rushed customer know about mobile deposits.
Offer your business card in case the cust has questions
Smile
Ask customer if they have travel plans this year?
Use a customer's dogs name in D/U
Large balance in checking-
Let them know about other investment options
Take EB training class to increase knowledge
Make a warm hand off to another employee/ dept
Thank customer at the end of the transaction
Ask customer if there is anything else we can help with?
