Non-customer- areyou happywith yourcurrent bank?Perform afollow upphonecall.Reach out toanother deptto assist acustomer.NewAccount-how did theyfind outabout us?Offer to doresearch fora customerand get backto them.Ask anyopenendedquestion.Ask about arecent tripor event intheir life.Shake acustomer'shand afteropening anaccountUse acustomer'sdogs namein D/UAsk customerif there isanything elsewe can helpwith?Ask Custhow theirday isgoing?Large balancein checking-Let them knowabout otherinvestmentoptionsLet a rushedcustomerknow aboutmobiledeposits.Repeat acustomersrequest tomake sure youunderstand.Offer yourbusinesscard in casethe cust hasquestionsTake EBtraining classto increaseknowledgeMake a warmhand off toanotheremployee/deptWalk acustomerthrough anonline bankingprocessAnswerphone bythird ringAskcustomer ifthey havetravel plansthis year?Ask abouta familymemberGreetcustomerby nameSmileThankcustomer atthe end ofthetransactionNon-customer- areyou happywith yourcurrent bank?Perform afollow upphonecall.Reach out toanother deptto assist acustomer.NewAccount-how did theyfind outabout us?Offer to doresearch fora customerand get backto them.Ask anyopenendedquestion.Ask about arecent tripor event intheir life.Shake acustomer'shand afteropening anaccountUse acustomer'sdogs namein D/UAsk customerif there isanything elsewe can helpwith?Ask Custhow theirday isgoing?Large balancein checking-Let them knowabout otherinvestmentoptionsLet a rushedcustomerknow aboutmobiledeposits.Repeat acustomersrequest tomake sure youunderstand.Offer yourbusinesscard in casethe cust hasquestionsTake EBtraining classto increaseknowledgeMake a warmhand off toanotheremployee/deptWalk acustomerthrough anonline bankingprocessAnswerphone bythird ringAskcustomer ifthey havetravel plansthis year?Ask abouta familymemberGreetcustomerby nameSmileThankcustomer atthe end ofthetransaction

Relationship Building Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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