(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Perform a follow up phone call.
Ask customer if they have travel plans this year?
Use a customer's dogs name in D/U
Take EB training class to increase knowledge
Ask Cust how their day is going?
Thank customer at the end of the transaction
Shake a customer's hand after opening an account
New Account- how did they find out about us?
Answer phone by third ring
Offer to do research for a customer and get back to them.
Walk a customer through an online banking process
Ask any open ended question.
Repeat a customers request to make sure you understand.
Smile
Reach out to another dept to assist a customer.
Non-customer- are you happy with your current bank?
Make a warm hand off to another employee/ dept
Ask about a family member
Greet customer by name
Large balance in checking-
Let them know about other investment options
Ask about a recent trip or event in their life.
Let a rushed customer know about mobile deposits.
Ask customer if there is anything else we can help with?
Offer your business card in case the cust has questions
