(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Take EB training class to increase knowledge
Smile
Reach out to another dept to assist a customer.
Large balance in checking-
Let them know about other investment options
Perform a follow up phone call.
Ask about a recent trip or event in their life.
Ask any open ended question.
Ask Cust how their day is going?
Greet customer by name
Ask customer if there is anything else we can help with?
Answer phone by third ring
Walk a customer through an online banking process
Thank customer at the end of the transaction
Use a customer's dogs name in D/U
Offer to do research for a customer and get back to them.
Ask about a family member
Repeat a customers request to make sure you understand.
New Account- how did they find out about us?
Non-customer- are you happy with your current bank?
Shake a customer's hand after opening an account
Offer your business card in case the cust has questions
