(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Make a warm hand off to another employee/ dept
Use a customer's dogs name in D/U
Offer to do research for a customer and get back to them.
Offer your business card in case the cust has questions
Ask any open ended question.
Greet customer by name
Walk a customer through an online banking process
Ask customer if there is anything else we can help with?
Thank customer at the end of the transaction
Shake a customer's hand after opening an account
Let a rushed customer know about mobile deposits.
Large balance in checking-
Let them know about other investment options
Non-customer- are you happy with your current bank?
Repeat a customers request to make sure you understand.