(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wants to pay by check via phone
Angry about stmt mailed before pt paid
"I didn't authorize my card to be charged" (but they did)
Requests a supervisor
Angry about charged amount
Calling the Attorney General
Reg added ins in wrong order
Blasting the company online
Spouse listed as guarantor for adult
Still mad after it's fixed
"ONLY THERE FOR 5 MINUTES"
Parent clearly pretending to be the patient
Warning for language
What's a Deductible?
BCBS member services is confused
"YOU PEOPLE"
Ins rep asks us to violate contract / commit fraud
Says the statement doesn’t have the patient name
Gives way too much personal information
Mad we won't violate HIPAA
"I've never even been there!" (they have)
Misspelled name
"Thanks for nothing"
Reg didn't verify insurance
Calling the BBB
Calling a Lawyer
Smoke alarm in the background
Parent listed as guarantor for adult
Refuses to call insurance to fix issue
Breathing into the mic
Multiple last names - refuses to make things match
"You sent this to the wrong BCBS" (false)
Complains about call wait time
Mad about a 'charge' that is actually a refund
"This needs to go to my insurance" (it was, they just left a balance)
Dad gave wrong DOB for child
Insurance 'didn't get a claim' (yet we have an EOB)
