(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"This needs to go to my insurance" (it was, they just left a balance)
Still mad after it's fixed
"You sent this to the wrong BCBS" (false)
"ONLY THERE FOR 5 MINUTES"
Angry about stmt mailed before pt paid
"I didn't authorize my card to be charged" (but they did)
Requests a supervisor
Parent clearly pretending to be the patient
Insurance 'didn't get a claim' (yet we have an EOB)
Wants to pay by check via phone
Angry about charged amount
Calling a Lawyer
Refuses to call insurance to fix issue
Calling the BBB
Warning for language
Blasting the company online
Spouse listed as guarantor for adult
Misspelled name
Smoke alarm in the background
Reg didn't verify insurance
Ins rep asks us to violate contract / commit fraud
Mad we won't violate HIPAA
Breathing into the mic
Meant to call another company
Complains about call wait time
Reg added ins in wrong order
"I need this coded as an emergency"
Multiple last names - refuses to make things match
