(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Refuses to call insurance to fix issue
Insurance 'didn't get a claim' (yet we have an EOB)
Mad we won't violate HIPAA
Gives way too much personal information
Says the statement doesn’t have the patient name
Calling the BBB
Mad about a 'charge' that is actually a refund
"You sent this to the wrong BCBS" (false)
Multiple last names - refuses to make things match
"Registration said I was all set"
Blasting the company online
Spouse listed as guarantor for adult
Breathing into the mic
"ONLY THERE FOR 5 MINUTES"
"I didn't authorize my card to be charged" (but they did)
"This needs to go to my insurance" (it was, they just left a balance)
Smoke alarm in the background
Misspelled name
Angry about charged amount
Parent clearly pretending to be the patient
Wants to pay by check via phone
Requests a supervisor
Reg didn't verify insurance
"I need this coded as an emergency"
"Thanks for nothing"
Meant to call another company
Complains about call wait time
"I've never even been there!" (they have)
BCBS member services is confused
Still mad after it's fixed
Warning for language
Dad gave wrong DOB for child
Calling a Lawyer
Calling the Attorney General
"YOU PEOPLE"
Ins rep asks us to violate contract / commit fraud
