Identify awhitelabel itemFind andshare afunky itemon our siteAsk forphotos tohelp decidea resolutionShare acomplimentyou recievedfrom a CT!Slack ateammatesomethingfunnyGive atip to acoworkerCompliementan itemSell aDTKSign acustomer upfor FedExDeliveryManagerEducate aCT on howto view theirorders in MyAccountUse theCT'snameRead aServiceDownloadSet uparepairUse theassemblyguide tosolve anissueDe-escalate adifficultcallSummarizethe callCustomizean emailtemplatePromotereplacementpartsDeterminethe reasonthe Ctbought theitemSlackMegan aCTconnectionRecognizea co-worker onthe rec wallSlack theteam chat amotivatingmemeRead yourCSATresultsUse thegift cardaudit toolIdentify awhitelabel itemFind andshare afunky itemon our siteAsk forphotos tohelp decidea resolutionShare acomplimentyou recievedfrom a CT!Slack ateammatesomethingfunnyGive atip to acoworkerCompliementan itemSell aDTKSign acustomer upfor FedExDeliveryManagerEducate aCT on howto view theirorders in MyAccountUse theCT'snameRead aServiceDownloadSet uparepairUse theassemblyguide tosolve anissueDe-escalate adifficultcallSummarizethe callCustomizean emailtemplatePromotereplacementpartsDeterminethe reasonthe Ctbought theitemSlackMegan aCTconnectionRecognizea co-worker onthe rec wallSlack theteam chat amotivatingmemeRead yourCSATresultsUse thegift cardaudit tool

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Identify a white label item
  2. Find and share a funky item on our site
  3. Ask for photos to help decide a resolution
  4. Share a compliment you recieved from a CT!
  5. Slack a teammate something funny
  6. Give a tip to a coworker
  7. Compliement an item
  8. Sell a DTK
  9. Sign a customer up for FedEx Delivery Manager
  10. Educate a CT on how to view their orders in My Account
  11. Use the CT's name
  12. Read a Service Download
  13. Set up a repair
  14. Use the assembly guide to solve an issue
  15. De-escalate a difficult call
  16. Summarize the call
  17. Customize an email template
  18. Promote replacement parts
  19. Determine the reason the Ct bought the item
  20. Slack Megan a CT connection
  21. Recognize a co-worker on the rec wall
  22. Slack the team chat a motivating meme
  23. Read your CSAT results
  24. Use the gift card audit tool