PromotereplacementpartsEducate aCT on howto view theirorders in MyAccountDeterminethe reasonthe Ctbought theitemUse theassemblyguide tosolve anissueGive atip to acoworkerSell aDTKRecognizea co-worker onthe rec wallCompliementan itemSet uparepairRead yourCSATresultsIdentify awhitelabel itemSlack theteam chat amotivatingmemeAsk forphotos tohelp decidea resolutionSummarizethe callFind andshare afunky itemon our siteSign acustomer upfor FedExDeliveryManagerUse thegift cardaudit toolSlack ateammatesomethingfunnyDe-escalate adifficultcallShare acomplimentyou recievedfrom a CT!Read aServiceDownloadCustomizean emailtemplateUse theCT'snameSlackMegan aCTconnectionPromotereplacementpartsEducate aCT on howto view theirorders in MyAccountDeterminethe reasonthe Ctbought theitemUse theassemblyguide tosolve anissueGive atip to acoworkerSell aDTKRecognizea co-worker onthe rec wallCompliementan itemSet uparepairRead yourCSATresultsIdentify awhitelabel itemSlack theteam chat amotivatingmemeAsk forphotos tohelp decidea resolutionSummarizethe callFind andshare afunky itemon our siteSign acustomer upfor FedExDeliveryManagerUse thegift cardaudit toolSlack ateammatesomethingfunnyDe-escalate adifficultcallShare acomplimentyou recievedfrom a CT!Read aServiceDownloadCustomizean emailtemplateUse theCT'snameSlackMegan aCTconnection

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Promote replacement parts
  2. Educate a CT on how to view their orders in My Account
  3. Determine the reason the Ct bought the item
  4. Use the assembly guide to solve an issue
  5. Give a tip to a coworker
  6. Sell a DTK
  7. Recognize a co-worker on the rec wall
  8. Compliement an item
  9. Set up a repair
  10. Read your CSAT results
  11. Identify a white label item
  12. Slack the team chat a motivating meme
  13. Ask for photos to help decide a resolution
  14. Summarize the call
  15. Find and share a funky item on our site
  16. Sign a customer up for FedEx Delivery Manager
  17. Use the gift card audit tool
  18. Slack a teammate something funny
  19. De-escalate a difficult call
  20. Share a compliment you recieved from a CT!
  21. Read a Service Download
  22. Customize an email template
  23. Use the CT's name
  24. Slack Megan a CT connection