Read aServiceDownloadDe-escalate adifficultcallRead yourCSATresultsUse thegift cardaudit toolGive atip to acoworkerRecognizea co-worker onthe rec wallCompliementan itemSet uparepairEducate aCT on howto view theirorders in MyAccountSign acustomer upfor FedExDeliveryManagerSlackMegan aCTconnectionUse theassemblyguide tosolve anissueAsk forphotos tohelp decidea resolutionDeterminethe reasonthe Ctbought theitemUse theCT'snameShare acomplimentyou recievedfrom a CT!Summarizethe callCustomizean emailtemplateSell aDTKFind andshare afunky itemon our sitePromotereplacementpartsIdentify awhitelabel itemSlack theteam chat amotivatingmemeSlack ateammatesomethingfunnyRead aServiceDownloadDe-escalate adifficultcallRead yourCSATresultsUse thegift cardaudit toolGive atip to acoworkerRecognizea co-worker onthe rec wallCompliementan itemSet uparepairEducate aCT on howto view theirorders in MyAccountSign acustomer upfor FedExDeliveryManagerSlackMegan aCTconnectionUse theassemblyguide tosolve anissueAsk forphotos tohelp decidea resolutionDeterminethe reasonthe Ctbought theitemUse theCT'snameShare acomplimentyou recievedfrom a CT!Summarizethe callCustomizean emailtemplateSell aDTKFind andshare afunky itemon our sitePromotereplacementpartsIdentify awhitelabel itemSlack theteam chat amotivatingmemeSlack ateammatesomethingfunny

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read a Service Download
  2. De-escalate a difficult call
  3. Read your CSAT results
  4. Use the gift card audit tool
  5. Give a tip to a coworker
  6. Recognize a co-worker on the rec wall
  7. Compliement an item
  8. Set up a repair
  9. Educate a CT on how to view their orders in My Account
  10. Sign a customer up for FedEx Delivery Manager
  11. Slack Megan a CT connection
  12. Use the assembly guide to solve an issue
  13. Ask for photos to help decide a resolution
  14. Determine the reason the Ct bought the item
  15. Use the CT's name
  16. Share a compliment you recieved from a CT!
  17. Summarize the call
  18. Customize an email template
  19. Sell a DTK
  20. Find and share a funky item on our site
  21. Promote replacement parts
  22. Identify a white label item
  23. Slack the team chat a motivating meme
  24. Slack a teammate something funny