Ask forphotos tohelp decidea resolutionPromotereplacementpartsCompliementan itemCustomizean emailtemplateSummarizethe callDeterminethe reasonthe Ctbought theitemIdentify awhitelabel itemUse theCT'snameShare acomplimentyou recievedfrom a CT!Sign acustomer upfor FedExDeliveryManagerSlack theteam chat amotivatingmemeSlack ateammatesomethingfunnyUse theassemblyguide tosolve anissueDe-escalate adifficultcallSet uparepairRecognizea co-worker onthe rec wallFind andshare afunky itemon our siteRead yourCSATresultsUse thegift cardaudit toolRead aServiceDownloadSell aDTKEducate aCT on howto view theirorders in MyAccountSlackMegan aCTconnectionGive atip to acoworkerAsk forphotos tohelp decidea resolutionPromotereplacementpartsCompliementan itemCustomizean emailtemplateSummarizethe callDeterminethe reasonthe Ctbought theitemIdentify awhitelabel itemUse theCT'snameShare acomplimentyou recievedfrom a CT!Sign acustomer upfor FedExDeliveryManagerSlack theteam chat amotivatingmemeSlack ateammatesomethingfunnyUse theassemblyguide tosolve anissueDe-escalate adifficultcallSet uparepairRecognizea co-worker onthe rec wallFind andshare afunky itemon our siteRead yourCSATresultsUse thegift cardaudit toolRead aServiceDownloadSell aDTKEducate aCT on howto view theirorders in MyAccountSlackMegan aCTconnectionGive atip to acoworker

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask for photos to help decide a resolution
  2. Promote replacement parts
  3. Compliement an item
  4. Customize an email template
  5. Summarize the call
  6. Determine the reason the Ct bought the item
  7. Identify a white label item
  8. Use the CT's name
  9. Share a compliment you recieved from a CT!
  10. Sign a customer up for FedEx Delivery Manager
  11. Slack the team chat a motivating meme
  12. Slack a teammate something funny
  13. Use the assembly guide to solve an issue
  14. De-escalate a difficult call
  15. Set up a repair
  16. Recognize a co-worker on the rec wall
  17. Find and share a funky item on our site
  18. Read your CSAT results
  19. Use the gift card audit tool
  20. Read a Service Download
  21. Sell a DTK
  22. Educate a CT on how to view their orders in My Account
  23. Slack Megan a CT connection
  24. Give a tip to a coworker