Sign acustomer upfor FedExDeliveryManagerRead aServiceDownloadFind andshare afunky itemon our siteEducate aCT on howto view theirorders in MyAccountUse theCT'snameSummarizethe callIdentify awhitelabel itemPromotereplacementpartsRecognizea co-worker onthe rec wallCompliementan itemSet uparepairAsk forphotos tohelp decidea resolutionSlack theteam chat amotivatingmemeShare acomplimentyou recievedfrom a CT!SlackMegan aCTconnectionCustomizean emailtemplateDe-escalate adifficultcallUse theassemblyguide tosolve anissueDeterminethe reasonthe Ctbought theitemSell aDTKGive atip to acoworkerSlack ateammatesomethingfunnyUse thegift cardaudit toolRead yourCSATresultsSign acustomer upfor FedExDeliveryManagerRead aServiceDownloadFind andshare afunky itemon our siteEducate aCT on howto view theirorders in MyAccountUse theCT'snameSummarizethe callIdentify awhitelabel itemPromotereplacementpartsRecognizea co-worker onthe rec wallCompliementan itemSet uparepairAsk forphotos tohelp decidea resolutionSlack theteam chat amotivatingmemeShare acomplimentyou recievedfrom a CT!SlackMegan aCTconnectionCustomizean emailtemplateDe-escalate adifficultcallUse theassemblyguide tosolve anissueDeterminethe reasonthe Ctbought theitemSell aDTKGive atip to acoworkerSlack ateammatesomethingfunnyUse thegift cardaudit toolRead yourCSATresults

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sign a customer up for FedEx Delivery Manager
  2. Read a Service Download
  3. Find and share a funky item on our site
  4. Educate a CT on how to view their orders in My Account
  5. Use the CT's name
  6. Summarize the call
  7. Identify a white label item
  8. Promote replacement parts
  9. Recognize a co-worker on the rec wall
  10. Compliement an item
  11. Set up a repair
  12. Ask for photos to help decide a resolution
  13. Slack the team chat a motivating meme
  14. Share a compliment you recieved from a CT!
  15. Slack Megan a CT connection
  16. Customize an email template
  17. De-escalate a difficult call
  18. Use the assembly guide to solve an issue
  19. Determine the reason the Ct bought the item
  20. Sell a DTK
  21. Give a tip to a coworker
  22. Slack a teammate something funny
  23. Use the gift card audit tool
  24. Read your CSAT results