De-escalate adifficultcallUse theCT'snameSet uparepairSign acustomer upfor FedExDeliveryManagerIdentify awhitelabel itemUse thegift cardaudit toolCustomizean emailtemplateSlack theteam chat amotivatingmemeEducate aCT on howto view theirorders in MyAccountSlackMegan aCTconnectionAsk forphotos tohelp decidea resolutionRecognizea co-worker onthe rec wallGive atip to acoworkerShare acomplimentyou recievedfrom a CT!Slack ateammatesomethingfunnyFind andshare afunky itemon our siteUse theassemblyguide tosolve anissueDeterminethe reasonthe Ctbought theitemSummarizethe callRead yourCSATresultsSell aDTKPromotereplacementpartsRead aServiceDownloadCompliementan itemDe-escalate adifficultcallUse theCT'snameSet uparepairSign acustomer upfor FedExDeliveryManagerIdentify awhitelabel itemUse thegift cardaudit toolCustomizean emailtemplateSlack theteam chat amotivatingmemeEducate aCT on howto view theirorders in MyAccountSlackMegan aCTconnectionAsk forphotos tohelp decidea resolutionRecognizea co-worker onthe rec wallGive atip to acoworkerShare acomplimentyou recievedfrom a CT!Slack ateammatesomethingfunnyFind andshare afunky itemon our siteUse theassemblyguide tosolve anissueDeterminethe reasonthe Ctbought theitemSummarizethe callRead yourCSATresultsSell aDTKPromotereplacementpartsRead aServiceDownloadCompliementan item

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. De-escalate a difficult call
  2. Use the CT's name
  3. Set up a repair
  4. Sign a customer up for FedEx Delivery Manager
  5. Identify a white label item
  6. Use the gift card audit tool
  7. Customize an email template
  8. Slack the team chat a motivating meme
  9. Educate a CT on how to view their orders in My Account
  10. Slack Megan a CT connection
  11. Ask for photos to help decide a resolution
  12. Recognize a co-worker on the rec wall
  13. Give a tip to a coworker
  14. Share a compliment you recieved from a CT!
  15. Slack a teammate something funny
  16. Find and share a funky item on our site
  17. Use the assembly guide to solve an issue
  18. Determine the reason the Ct bought the item
  19. Summarize the call
  20. Read your CSAT results
  21. Sell a DTK
  22. Promote replacement parts
  23. Read a Service Download
  24. Compliement an item