SlackMegan aCTconnectionCompliementan itemUse thegift cardaudit toolRead aServiceDownloadShare acomplimentyou recievedfrom a CT!PromotereplacementpartsSlack theteam chat amotivatingmemeRecognizea co-worker onthe rec wallSet uparepairRead yourCSATresultsUse theCT'snameIdentify awhitelabel itemDeterminethe reasonthe Ctbought theitemSign acustomer upfor FedExDeliveryManagerSummarizethe callCustomizean emailtemplateDe-escalate adifficultcallSlack ateammatesomethingfunnyEducate aCT on howto view theirorders in MyAccountUse theassemblyguide tosolve anissueSell aDTKGive atip to acoworkerFind andshare afunky itemon our siteAsk forphotos tohelp decidea resolutionSlackMegan aCTconnectionCompliementan itemUse thegift cardaudit toolRead aServiceDownloadShare acomplimentyou recievedfrom a CT!PromotereplacementpartsSlack theteam chat amotivatingmemeRecognizea co-worker onthe rec wallSet uparepairRead yourCSATresultsUse theCT'snameIdentify awhitelabel itemDeterminethe reasonthe Ctbought theitemSign acustomer upfor FedExDeliveryManagerSummarizethe callCustomizean emailtemplateDe-escalate adifficultcallSlack ateammatesomethingfunnyEducate aCT on howto view theirorders in MyAccountUse theassemblyguide tosolve anissueSell aDTKGive atip to acoworkerFind andshare afunky itemon our siteAsk forphotos tohelp decidea resolution

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Slack Megan a CT connection
  2. Compliement an item
  3. Use the gift card audit tool
  4. Read a Service Download
  5. Share a compliment you recieved from a CT!
  6. Promote replacement parts
  7. Slack the team chat a motivating meme
  8. Recognize a co-worker on the rec wall
  9. Set up a repair
  10. Read your CSAT results
  11. Use the CT's name
  12. Identify a white label item
  13. Determine the reason the Ct bought the item
  14. Sign a customer up for FedEx Delivery Manager
  15. Summarize the call
  16. Customize an email template
  17. De-escalate a difficult call
  18. Slack a teammate something funny
  19. Educate a CT on how to view their orders in My Account
  20. Use the assembly guide to solve an issue
  21. Sell a DTK
  22. Give a tip to a coworker
  23. Find and share a funky item on our site
  24. Ask for photos to help decide a resolution