Read aServiceDownloadAsk forphotos tohelp decidea resolutionFind andshare afunky itemon our siteSlack ateammatesomethingfunnyGive atip to acoworkerSlack theteam chat amotivatingmemeCompliementan itemCustomizean emailtemplateSign acustomer upfor FedExDeliveryManagerUse theCT'snameSlackMegan aCTconnectionDe-escalate adifficultcallUse theassemblyguide tosolve anissueUse thegift cardaudit toolShare acomplimentyou recievedfrom a CT!Read yourCSATresultsIdentify awhitelabel itemSet uparepairEducate aCT on howto view theirorders in MyAccountSell aDTKRecognizea co-worker onthe rec wallDeterminethe reasonthe Ctbought theitemSummarizethe callPromotereplacementpartsRead aServiceDownloadAsk forphotos tohelp decidea resolutionFind andshare afunky itemon our siteSlack ateammatesomethingfunnyGive atip to acoworkerSlack theteam chat amotivatingmemeCompliementan itemCustomizean emailtemplateSign acustomer upfor FedExDeliveryManagerUse theCT'snameSlackMegan aCTconnectionDe-escalate adifficultcallUse theassemblyguide tosolve anissueUse thegift cardaudit toolShare acomplimentyou recievedfrom a CT!Read yourCSATresultsIdentify awhitelabel itemSet uparepairEducate aCT on howto view theirorders in MyAccountSell aDTKRecognizea co-worker onthe rec wallDeterminethe reasonthe Ctbought theitemSummarizethe callPromotereplacementparts

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read a Service Download
  2. Ask for photos to help decide a resolution
  3. Find and share a funky item on our site
  4. Slack a teammate something funny
  5. Give a tip to a coworker
  6. Slack the team chat a motivating meme
  7. Compliement an item
  8. Customize an email template
  9. Sign a customer up for FedEx Delivery Manager
  10. Use the CT's name
  11. Slack Megan a CT connection
  12. De-escalate a difficult call
  13. Use the assembly guide to solve an issue
  14. Use the gift card audit tool
  15. Share a compliment you recieved from a CT!
  16. Read your CSAT results
  17. Identify a white label item
  18. Set up a repair
  19. Educate a CT on how to view their orders in My Account
  20. Sell a DTK
  21. Recognize a co-worker on the rec wall
  22. Determine the reason the Ct bought the item
  23. Summarize the call
  24. Promote replacement parts