Ask forphotos tohelp decidea resolutionPromotereplacementpartsUse theassemblyguide tosolve anissueSet uparepairCompliementan itemSign acustomer upfor FedExDeliveryManagerDeterminethe reasonthe Ctbought theitemSell aDTKDe-escalate adifficultcallIdentify awhitelabel itemRecognizea co-worker onthe rec wallUse thegift cardaudit toolRead aServiceDownloadSlack theteam chat amotivatingmemeSummarizethe callRead yourCSATresultsUse theCT'snameSlack ateammatesomethingfunnyFind andshare afunky itemon our siteEducate aCT on howto view theirorders in MyAccountSlackMegan aCTconnectionGive atip to acoworkerShare acomplimentyou recievedfrom a CT!Customizean emailtemplateAsk forphotos tohelp decidea resolutionPromotereplacementpartsUse theassemblyguide tosolve anissueSet uparepairCompliementan itemSign acustomer upfor FedExDeliveryManagerDeterminethe reasonthe Ctbought theitemSell aDTKDe-escalate adifficultcallIdentify awhitelabel itemRecognizea co-worker onthe rec wallUse thegift cardaudit toolRead aServiceDownloadSlack theteam chat amotivatingmemeSummarizethe callRead yourCSATresultsUse theCT'snameSlack ateammatesomethingfunnyFind andshare afunky itemon our siteEducate aCT on howto view theirorders in MyAccountSlackMegan aCTconnectionGive atip to acoworkerShare acomplimentyou recievedfrom a CT!Customizean emailtemplate

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask for photos to help decide a resolution
  2. Promote replacement parts
  3. Use the assembly guide to solve an issue
  4. Set up a repair
  5. Compliement an item
  6. Sign a customer up for FedEx Delivery Manager
  7. Determine the reason the Ct bought the item
  8. Sell a DTK
  9. De-escalate a difficult call
  10. Identify a white label item
  11. Recognize a co-worker on the rec wall
  12. Use the gift card audit tool
  13. Read a Service Download
  14. Slack the team chat a motivating meme
  15. Summarize the call
  16. Read your CSAT results
  17. Use the CT's name
  18. Slack a teammate something funny
  19. Find and share a funky item on our site
  20. Educate a CT on how to view their orders in My Account
  21. Slack Megan a CT connection
  22. Give a tip to a coworker
  23. Share a compliment you recieved from a CT!
  24. Customize an email template