WHY NODR?WHY PA?COMESCLOSE TOMENTALBREAKDOWNPATIENTUNPREPAREDFOR VISIT (NOID/INS CARDS)Complainingabout waittime (walk-ins)Calls aboutlab resultsfromweek(s) agoThrowscards oncounter"There's nomore placesto sign in"...its the lastone"I wasn'tchargedthat lasttime""I've beenherebefore""Howmuchlonger til Iam seen?"WALK-INAFTER9PM"I wantyourmanagersnumber"GetsyelledatPATIENTDOESN'TWANT TOSIGN IN???FAMILYOF 3+CHECKSINPatienthangs upmid call*Questionscopaymentamount*"IT ISILLEGAL TOGIVE MYMILITARY IDOUT"PATIENTSWAITINGOUTSIDEBEFORE8AMMultiplecalls forMedicalRecordsSCREAMINGKIDSDoesn't signHIPAA(even tho itshighlighted)SIGHHH"Do youhaveextramasks?"WHY NODR?WHY PA?COMESCLOSE TOMENTALBREAKDOWNPATIENTUNPREPAREDFOR VISIT (NOID/INS CARDS)Complainingabout waittime (walk-ins)Calls aboutlab resultsfromweek(s) agoThrowscards oncounter"There's nomore placesto sign in"...its the lastone"I wasn'tchargedthat lasttime""I've beenherebefore""Howmuchlonger til Iam seen?"WALK-INAFTER9PM"I wantyourmanagersnumber"GetsyelledatPATIENTDOESN'TWANT TOSIGN IN???FAMILYOF 3+CHECKSINPatienthangs upmid call*Questionscopaymentamount*"IT ISILLEGAL TOGIVE MYMILITARY IDOUT"PATIENTSWAITINGOUTSIDEBEFORE8AMMultiplecalls forMedicalRecordsSCREAMINGKIDSDoesn't signHIPAA(even tho itshighlighted)SIGHHH"Do youhaveextramasks?"

FRONT DESK CHAOS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WHY NO DR? WHY PA?
  2. COMES CLOSE TO MENTAL BREAKDOWN
  3. PATIENT UNPREPARED FOR VISIT (NO ID/INS CARDS)
  4. Complaining about wait time (walk-ins)
  5. Calls about lab results from week(s) ago
  6. Throws cards on counter
  7. "There's no more places to sign in" ...its the last one
  8. "I wasn't charged that last time"
  9. "I've been here before"
  10. "How much longer til I am seen?"
  11. WALK-IN AFTER 9PM
  12. "I want your managers number"
  13. Gets yelled at
  14. PATIENT DOESN'T WANT TO SIGN IN???
  15. FAMILY OF 3+ CHECKS IN
  16. Patient hangs up mid call
  17. *Questions copayment amount*
  18. "IT IS ILLEGAL TO GIVE MY MILITARY ID OUT"
  19. PATIENTS WAITING OUTSIDE BEFORE 8AM
  20. Multiple calls for Medical Records
  21. SCREAMING KIDS
  22. Doesn't sign HIPAA (even tho its highlighted)
  23. SIGHHH
  24. "Do you have extra masks?"