is yourapronCLEANThank acustomerfor comingto the shopGive atailoredsamplebefore goingto the tillSuccessfullyEndlessAisle aproductprovidemultipletailoredsamples to 1customerDescribe acampaign heroingredient andwhere wesource itDescribea brandvalue withfluencyInvite yourcustomer toleave agooglereviewLink fromcampaigntable toanother partof the shopLink from aproduct tothe currentcampaignPass off toanother staffmemberwhen zonedTell yourcustomerabout acharity potpartnerChoose a(clean) songto play overthe speakersGivehomework toa customer(and followup!)Learn 3lovely thingsabout acustomer andshare w/ FLAsk 3 openendedquestions in1consultationVerballyinvite acustomer tocome backLink to atleast 2additionalsections ofthe shopConfirmInterest inhowmuch/howmany?Demo atleast 3products ononecustomerShare the bringit back/freshmask programwith a customerMulti-customerdemooutside ofbathBuild abasket $40basket with4 itemsDescribeprivateparties/spavouchers toa customeris yourapronCLEANThank acustomerfor comingto the shopGive atailoredsamplebefore goingto the tillSuccessfullyEndlessAisle aproductprovidemultipletailoredsamples to 1customerDescribe acampaign heroingredient andwhere wesource itDescribea brandvalue withfluencyInvite yourcustomer toleave agooglereviewLink fromcampaigntable toanother partof the shopLink from aproduct tothe currentcampaignPass off toanother staffmemberwhen zonedTell yourcustomerabout acharity potpartnerChoose a(clean) songto play overthe speakersGivehomework toa customer(and followup!)Learn 3lovely thingsabout acustomer andshare w/ FLAsk 3 openendedquestions in1consultationVerballyinvite acustomer tocome backLink to atleast 2additionalsections ofthe shopConfirmInterest inhowmuch/howmany?Demo atleast 3products ononecustomerShare the bringit back/freshmask programwith a customerMulti-customerdemooutside ofbathBuild abasket $40basket with4 itemsDescribeprivateparties/spavouchers toa customer

Mystery Shop Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. is your apron CLEAN
  2. Thank a customer for coming to the shop
  3. Give a tailored sample before going to the till
  4. Successfully Endless Aisle a product
  5. provide multiple tailored samples to 1 customer
  6. Describe a campaign hero ingredient and where we source it
  7. Describe a brand value with fluency
  8. Invite your customer to leave a google review
  9. Link from campaign table to another part of the shop
  10. Link from a product to the current campaign
  11. Pass off to another staff member when zoned
  12. Tell your customer about a charity pot partner
  13. Choose a (clean) song to play over the speakers
  14. Give homework to a customer (and follow up!)
  15. Learn 3 lovely things about a customer and share w/ FL
  16. Ask 3 open ended questions in 1 consultation
  17. Verbally invite a customer to come back
  18. Link to at least 2 additional sections of the shop
  19. Confirm Interest in how much/how many?
  20. Demo at least 3 products on one customer
  21. Share the bring it back/fresh mask program with a customer
  22. Multi-customer demo outside of bath
  23. Build a basket $40 basket with 4 items
  24. Describe private parties/spa vouchers to a customer