Verballyinvite acustomer tocome backTell yourcustomerabout acharity potpartnerBuild abasket $40basket with4 itemsChoose a(clean) songto play overthe speakersDescribeprivateparties/spavouchers toa customerInvite yourcustomer toleave agooglereviewprovidemultipletailoredsamples to 1customerDescribea brandvalue withfluencyGive atailoredsamplebefore goingto the tillDemo atleast 3products ononecustomerLink from aproduct tothe currentcampaignConfirmInterest inhowmuch/howmany?Share the bringit back/freshmask programwith a customerLearn 3lovely thingsabout acustomer andshare w/ FLThank acustomerfor comingto the shopSuccessfullyEndlessAisle aproductMulti-customerdemooutside ofbathDescribe acampaign heroingredient andwhere wesource itLink to atleast 2additionalsections ofthe shopPass off toanother staffmemberwhen zonedis yourapronCLEANLink fromcampaigntable toanother partof the shopAsk 3 openendedquestions in1consultationGivehomework toa customer(and followup!)Verballyinvite acustomer tocome backTell yourcustomerabout acharity potpartnerBuild abasket $40basket with4 itemsChoose a(clean) songto play overthe speakersDescribeprivateparties/spavouchers toa customerInvite yourcustomer toleave agooglereviewprovidemultipletailoredsamples to 1customerDescribea brandvalue withfluencyGive atailoredsamplebefore goingto the tillDemo atleast 3products ononecustomerLink from aproduct tothe currentcampaignConfirmInterest inhowmuch/howmany?Share the bringit back/freshmask programwith a customerLearn 3lovely thingsabout acustomer andshare w/ FLThank acustomerfor comingto the shopSuccessfullyEndlessAisle aproductMulti-customerdemooutside ofbathDescribe acampaign heroingredient andwhere wesource itLink to atleast 2additionalsections ofthe shopPass off toanother staffmemberwhen zonedis yourapronCLEANLink fromcampaigntable toanother partof the shopAsk 3 openendedquestions in1consultationGivehomework toa customer(and followup!)

Mystery Shop Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verbally invite a customer to come back
  2. Tell your customer about a charity pot partner
  3. Build a basket $40 basket with 4 items
  4. Choose a (clean) song to play over the speakers
  5. Describe private parties/spa vouchers to a customer
  6. Invite your customer to leave a google review
  7. provide multiple tailored samples to 1 customer
  8. Describe a brand value with fluency
  9. Give a tailored sample before going to the till
  10. Demo at least 3 products on one customer
  11. Link from a product to the current campaign
  12. Confirm Interest in how much/how many?
  13. Share the bring it back/fresh mask program with a customer
  14. Learn 3 lovely things about a customer and share w/ FL
  15. Thank a customer for coming to the shop
  16. Successfully Endless Aisle a product
  17. Multi-customer demo outside of bath
  18. Describe a campaign hero ingredient and where we source it
  19. Link to at least 2 additional sections of the shop
  20. Pass off to another staff member when zoned
  21. is your apron CLEAN
  22. Link from campaign table to another part of the shop
  23. Ask 3 open ended questions in 1 consultation
  24. Give homework to a customer (and follow up!)