Pass off toanother staffmemberwhen zonedBuild abasket $40basket with4 itemsSuccessfullyEndlessAisle aproductInvite yourcustomer toleave agooglereviewShare the bringit back/freshmask programwith a customerThank acustomerfor comingto the shopTell yourcustomerabout acharity potpartnerGivehomework toa customer(and followup!)Link to atleast 2additionalsections ofthe shopDescribe acampaign heroingredient andwhere wesource itAsk 3 openendedquestions in1consultationDemo atleast 3products ononecustomerVerballyinvite acustomer tocome backDescribeprivateparties/spavouchers toa customerGive atailoredsamplebefore goingto the tillChoose a(clean) songto play overthe speakersis yourapronCLEANLink from aproduct tothe currentcampaignLearn 3lovely thingsabout acustomer andshare w/ FLDescribea brandvalue withfluencyConfirmInterest inhowmuch/howmany?Link fromcampaigntable toanother partof the shopMulti-customerdemooutside ofbathprovidemultipletailoredsamples to 1customerPass off toanother staffmemberwhen zonedBuild abasket $40basket with4 itemsSuccessfullyEndlessAisle aproductInvite yourcustomer toleave agooglereviewShare the bringit back/freshmask programwith a customerThank acustomerfor comingto the shopTell yourcustomerabout acharity potpartnerGivehomework toa customer(and followup!)Link to atleast 2additionalsections ofthe shopDescribe acampaign heroingredient andwhere wesource itAsk 3 openendedquestions in1consultationDemo atleast 3products ononecustomerVerballyinvite acustomer tocome backDescribeprivateparties/spavouchers toa customerGive atailoredsamplebefore goingto the tillChoose a(clean) songto play overthe speakersis yourapronCLEANLink from aproduct tothe currentcampaignLearn 3lovely thingsabout acustomer andshare w/ FLDescribea brandvalue withfluencyConfirmInterest inhowmuch/howmany?Link fromcampaigntable toanother partof the shopMulti-customerdemooutside ofbathprovidemultipletailoredsamples to 1customer

Mystery Shop Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pass off to another staff member when zoned
  2. Build a basket $40 basket with 4 items
  3. Successfully Endless Aisle a product
  4. Invite your customer to leave a google review
  5. Share the bring it back/fresh mask program with a customer
  6. Thank a customer for coming to the shop
  7. Tell your customer about a charity pot partner
  8. Give homework to a customer (and follow up!)
  9. Link to at least 2 additional sections of the shop
  10. Describe a campaign hero ingredient and where we source it
  11. Ask 3 open ended questions in 1 consultation
  12. Demo at least 3 products on one customer
  13. Verbally invite a customer to come back
  14. Describe private parties/spa vouchers to a customer
  15. Give a tailored sample before going to the till
  16. Choose a (clean) song to play over the speakers
  17. is your apron CLEAN
  18. Link from a product to the current campaign
  19. Learn 3 lovely things about a customer and share w/ FL
  20. Describe a brand value with fluency
  21. Confirm Interest in how much/how many?
  22. Link from campaign table to another part of the shop
  23. Multi-customer demo outside of bath
  24. provide multiple tailored samples to 1 customer