Learn 3lovely thingsabout acustomer andshare w/ FLDescribea brandvalue withfluencyTell yourcustomerabout acharity potpartnerDescribe acampaign heroingredient andwhere wesource itBuild abasket $40basket with4 itemsGivehomework toa customer(and followup!)Multi-customerdemooutside ofbathLink from aproduct tothe currentcampaignPass off toanother staffmemberwhen zonedis yourapronCLEANSuccessfullyEndlessAisle aproductInvite yourcustomer toleave agooglereviewGive atailoredsamplebefore goingto the tillShare the bringit back/freshmask programwith a customerLink to atleast 2additionalsections ofthe shopVerballyinvite acustomer tocome backDemo atleast 3products ononecustomerDescribeprivateparties/spavouchers toa customerConfirmInterest inhowmuch/howmany?providemultipletailoredsamples to 1customerChoose a(clean) songto play overthe speakersAsk 3 openendedquestions in1consultationThank acustomerfor comingto the shopLink fromcampaigntable toanother partof the shopLearn 3lovely thingsabout acustomer andshare w/ FLDescribea brandvalue withfluencyTell yourcustomerabout acharity potpartnerDescribe acampaign heroingredient andwhere wesource itBuild abasket $40basket with4 itemsGivehomework toa customer(and followup!)Multi-customerdemooutside ofbathLink from aproduct tothe currentcampaignPass off toanother staffmemberwhen zonedis yourapronCLEANSuccessfullyEndlessAisle aproductInvite yourcustomer toleave agooglereviewGive atailoredsamplebefore goingto the tillShare the bringit back/freshmask programwith a customerLink to atleast 2additionalsections ofthe shopVerballyinvite acustomer tocome backDemo atleast 3products ononecustomerDescribeprivateparties/spavouchers toa customerConfirmInterest inhowmuch/howmany?providemultipletailoredsamples to 1customerChoose a(clean) songto play overthe speakersAsk 3 openendedquestions in1consultationThank acustomerfor comingto the shopLink fromcampaigntable toanother partof the shop

Mystery Shop Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learn 3 lovely things about a customer and share w/ FL
  2. Describe a brand value with fluency
  3. Tell your customer about a charity pot partner
  4. Describe a campaign hero ingredient and where we source it
  5. Build a basket $40 basket with 4 items
  6. Give homework to a customer (and follow up!)
  7. Multi-customer demo outside of bath
  8. Link from a product to the current campaign
  9. Pass off to another staff member when zoned
  10. is your apron CLEAN
  11. Successfully Endless Aisle a product
  12. Invite your customer to leave a google review
  13. Give a tailored sample before going to the till
  14. Share the bring it back/fresh mask program with a customer
  15. Link to at least 2 additional sections of the shop
  16. Verbally invite a customer to come back
  17. Demo at least 3 products on one customer
  18. Describe private parties/spa vouchers to a customer
  19. Confirm Interest in how much/how many?
  20. provide multiple tailored samples to 1 customer
  21. Choose a (clean) song to play over the speakers
  22. Ask 3 open ended questions in 1 consultation
  23. Thank a customer for coming to the shop
  24. Link from campaign table to another part of the shop