Givehomework toa customer(and followup!)Thank acustomerfor comingto the shopGive atailoredsamplebefore goingto the tillVerballyinvite acustomer tocome backChoose a(clean) songto play overthe speakersBuild abasket $40basket with4 itemsLink fromcampaigntable toanother partof the shopDescribeprivateparties/spavouchers toa customerShare the bringit back/freshmask programwith a customerLink to atleast 2additionalsections ofthe shopDescribea brandvalue withfluencyInvite yourcustomer toleave agooglereviewLink from aproduct tothe currentcampaignConfirmInterest inhowmuch/howmany?Ask 3 openendedquestions in1consultationPass off toanother staffmemberwhen zonedLearn 3lovely thingsabout acustomer andshare w/ FLprovidemultipletailoredsamples to 1customerDescribe acampaign heroingredient andwhere wesource itis yourapronCLEANSuccessfullyEndlessAisle aproductDemo atleast 3products ononecustomerTell yourcustomerabout acharity potpartnerMulti-customerdemooutside ofbathGivehomework toa customer(and followup!)Thank acustomerfor comingto the shopGive atailoredsamplebefore goingto the tillVerballyinvite acustomer tocome backChoose a(clean) songto play overthe speakersBuild abasket $40basket with4 itemsLink fromcampaigntable toanother partof the shopDescribeprivateparties/spavouchers toa customerShare the bringit back/freshmask programwith a customerLink to atleast 2additionalsections ofthe shopDescribea brandvalue withfluencyInvite yourcustomer toleave agooglereviewLink from aproduct tothe currentcampaignConfirmInterest inhowmuch/howmany?Ask 3 openendedquestions in1consultationPass off toanother staffmemberwhen zonedLearn 3lovely thingsabout acustomer andshare w/ FLprovidemultipletailoredsamples to 1customerDescribe acampaign heroingredient andwhere wesource itis yourapronCLEANSuccessfullyEndlessAisle aproductDemo atleast 3products ononecustomerTell yourcustomerabout acharity potpartnerMulti-customerdemooutside ofbath

Mystery Shop Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give homework to a customer (and follow up!)
  2. Thank a customer for coming to the shop
  3. Give a tailored sample before going to the till
  4. Verbally invite a customer to come back
  5. Choose a (clean) song to play over the speakers
  6. Build a basket $40 basket with 4 items
  7. Link from campaign table to another part of the shop
  8. Describe private parties/spa vouchers to a customer
  9. Share the bring it back/fresh mask program with a customer
  10. Link to at least 2 additional sections of the shop
  11. Describe a brand value with fluency
  12. Invite your customer to leave a google review
  13. Link from a product to the current campaign
  14. Confirm Interest in how much/how many?
  15. Ask 3 open ended questions in 1 consultation
  16. Pass off to another staff member when zoned
  17. Learn 3 lovely things about a customer and share w/ FL
  18. provide multiple tailored samples to 1 customer
  19. Describe a campaign hero ingredient and where we source it
  20. is your apron CLEAN
  21. Successfully Endless Aisle a product
  22. Demo at least 3 products on one customer
  23. Tell your customer about a charity pot partner
  24. Multi-customer demo outside of bath