Took135 in3 daysRequest to re-send e-gift cardfor myplusrewardsredemptionCaller 'snamestarts withGMemberasked wherethey arecalling toSent alienreleaseSet uppaymentplan w/amemberTravelnotes toMexicoTransferredto apply fora loanMembercalls you aname ofendearmentCallerw/name ofseason/foodThey spellednameinstead ofsaid itTook 30callsbeforelunchSentrequestfor ApplePayPayoffa loanMember'semail hasa 7 in itHelpedmemberregister 1sttime for OLBMemberasked howyour weatheris whereyou're atTook 45Calls inone dayMember asksto speak withyourmanager topraise youSpoke tosomeonein TXMembercalled youthe wrongnameDe-escalatedupsetmemberTalked tosomeonewith yoursame nameInternationalWireReceivedincoming callfrom samemember twice(not direct)Tookmore than6 calls inan hourCaller'snamestarts witha BDebitcard limitincreaseMemberhad youon muteTook135 in3 daysRequest to re-send e-gift cardfor myplusrewardsredemptionCaller 'snamestarts withGMemberasked wherethey arecalling toSent alienreleaseSet uppaymentplan w/amemberTravelnotes toMexicoTransferredto apply fora loanMembercalls you aname ofendearmentCallerw/name ofseason/foodThey spellednameinstead ofsaid itTook 30callsbeforelunchSentrequestfor ApplePayPayoffa loanMember'semail hasa 7 in itHelpedmemberregister 1sttime for OLBMemberasked howyour weatheris whereyou're atTook 45Calls inone dayMember asksto speak withyourmanager topraise youSpoke tosomeonein TXMembercalled youthe wrongnameDe-escalatedupsetmemberTalked tosomeonewith yoursame nameInternationalWireReceivedincoming callfrom samemember twice(not direct)Tookmore than6 calls inan hourCaller'snamestarts witha BDebitcard limitincreaseMemberhad youon mute

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took 135 in 3 days
  2. Request to re-send e-gift card for myplus rewards redemption
  3. Caller 's name starts with G
  4. Member asked where they are calling to
  5. Sent a lien release
  6. Set up payment plan w/a member
  7. Travel notes to Mexico
  8. Transferred to apply for a loan
  9. Member calls you a name of endearment
  10. Caller w/name of season/food
  11. They spelled name instead of said it
  12. Took 30 calls before lunch
  13. Sent request for Apple Pay
  14. Payoff a loan
  15. Member's email has a 7 in it
  16. Helped member register 1st time for OLB
  17. Member asked how your weather is where you're at
  18. Took 45 Calls in one day
  19. Member asks to speak with your manager to praise you
  20. Spoke to someone in TX
  21. Member called you the wrong name
  22. De-escalated upset member
  23. Talked to someone with your same name
  24. International Wire
  25. Received incoming call from same member twice (not direct)
  26. Took more than 6 calls in an hour
  27. Caller's name starts with a B
  28. Debit card limit increase
  29. Member had you on mute