Helpedmemberregister 1sttime for OLBDebitcard limitincreaseSentrequestfor ApplePayTravelnotes toMexicoMemberasked wherethey arecalling toTookmore than6 calls inan hourCaller'snamestarts witha BSpoke tosomeonein TXCaller 'snamestarts withGInternationalWireTalked tosomeonewith yoursame nameMembercalls you aname ofendearmentMemberhad youon muteSet uppaymentplan w/amemberTook 30callsbeforelunchMembercalled youthe wrongnameTook135 in3 daysRequest to re-send e-gift cardfor myplusrewardsredemptionMember asksto speak withyourmanager topraise youReceivedincoming callfrom samemember twice(not direct)Transferredto apply fora loanDe-escalatedupsetmemberThey spellednameinstead ofsaid itCallerw/name ofseason/foodMemberasked howyour weatheris whereyou're atSent alienreleasePayoffa loanMember'semail hasa 7 in itTook 45Calls inone dayHelpedmemberregister 1sttime for OLBDebitcard limitincreaseSentrequestfor ApplePayTravelnotes toMexicoMemberasked wherethey arecalling toTookmore than6 calls inan hourCaller'snamestarts witha BSpoke tosomeonein TXCaller 'snamestarts withGInternationalWireTalked tosomeonewith yoursame nameMembercalls you aname ofendearmentMemberhad youon muteSet uppaymentplan w/amemberTook 30callsbeforelunchMembercalled youthe wrongnameTook135 in3 daysRequest to re-send e-gift cardfor myplusrewardsredemptionMember asksto speak withyourmanager topraise youReceivedincoming callfrom samemember twice(not direct)Transferredto apply fora loanDe-escalatedupsetmemberThey spellednameinstead ofsaid itCallerw/name ofseason/foodMemberasked howyour weatheris whereyou're atSent alienreleasePayoffa loanMember'semail hasa 7 in itTook 45Calls inone day

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped member register 1st time for OLB
  2. Debit card limit increase
  3. Sent request for Apple Pay
  4. Travel notes to Mexico
  5. Member asked where they are calling to
  6. Took more than 6 calls in an hour
  7. Caller's name starts with a B
  8. Spoke to someone in TX
  9. Caller 's name starts with G
  10. International Wire
  11. Talked to someone with your same name
  12. Member calls you a name of endearment
  13. Member had you on mute
  14. Set up payment plan w/a member
  15. Took 30 calls before lunch
  16. Member called you the wrong name
  17. Took 135 in 3 days
  18. Request to re-send e-gift card for myplus rewards redemption
  19. Member asks to speak with your manager to praise you
  20. Received incoming call from same member twice (not direct)
  21. Transferred to apply for a loan
  22. De-escalated upset member
  23. They spelled name instead of said it
  24. Caller w/name of season/food
  25. Member asked how your weather is where you're at
  26. Sent a lien release
  27. Payoff a loan
  28. Member's email has a 7 in it
  29. Took 45 Calls in one day