Member asksto speak withyourmanager topraise youTravelnotes toMexicoThey spellednameinstead ofsaid itReceivedincoming callfrom samemember twice(not direct)Caller 'snamestarts withGMembercalled youthe wrongnameTransferredto apply fora loanSent alienreleaseRequest to re-send e-gift cardfor myplusrewardsredemptionCaller'snamestarts witha BDe-escalatedupsetmemberTook 30callsbeforelunchMember'semail hasa 7 in itCallerw/name ofseason/foodMemberhad youon muteDebitcard limitincreaseHelpedmemberregister 1sttime for OLBTookmore than6 calls inan hourPayoffa loanMemberasked wherethey arecalling toTook135 in3 daysSpoke tosomeonein TXTook 45Calls inone dayInternationalWireTalked tosomeonewith yoursame nameSet uppaymentplan w/amemberMemberasked howyour weatheris whereyou're atSentrequestfor ApplePayMembercalls you aname ofendearmentMember asksto speak withyourmanager topraise youTravelnotes toMexicoThey spellednameinstead ofsaid itReceivedincoming callfrom samemember twice(not direct)Caller 'snamestarts withGMembercalled youthe wrongnameTransferredto apply fora loanSent alienreleaseRequest to re-send e-gift cardfor myplusrewardsredemptionCaller'snamestarts witha BDe-escalatedupsetmemberTook 30callsbeforelunchMember'semail hasa 7 in itCallerw/name ofseason/foodMemberhad youon muteDebitcard limitincreaseHelpedmemberregister 1sttime for OLBTookmore than6 calls inan hourPayoffa loanMemberasked wherethey arecalling toTook135 in3 daysSpoke tosomeonein TXTook 45Calls inone dayInternationalWireTalked tosomeonewith yoursame nameSet uppaymentplan w/amemberMemberasked howyour weatheris whereyou're atSentrequestfor ApplePayMembercalls you aname ofendearment

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Member asks to speak with your manager to praise you
  2. Travel notes to Mexico
  3. They spelled name instead of said it
  4. Received incoming call from same member twice (not direct)
  5. Caller 's name starts with G
  6. Member called you the wrong name
  7. Transferred to apply for a loan
  8. Sent a lien release
  9. Request to re-send e-gift card for myplus rewards redemption
  10. Caller's name starts with a B
  11. De-escalated upset member
  12. Took 30 calls before lunch
  13. Member's email has a 7 in it
  14. Caller w/name of season/food
  15. Member had you on mute
  16. Debit card limit increase
  17. Helped member register 1st time for OLB
  18. Took more than 6 calls in an hour
  19. Payoff a loan
  20. Member asked where they are calling to
  21. Took 135 in 3 days
  22. Spoke to someone in TX
  23. Took 45 Calls in one day
  24. International Wire
  25. Talked to someone with your same name
  26. Set up payment plan w/a member
  27. Member asked how your weather is where you're at
  28. Sent request for Apple Pay
  29. Member calls you a name of endearment