Helpedmemberregister 1sttime for OLBDebitcard limitincreaseDe-escalatedupsetmemberMember'semail hasa 7 in itTook 45Calls inone daySent alienreleaseTook135 in3 daysTookmore than6 calls inan hourSentrequestfor ApplePayInternationalWireMemberasked howyour weatheris whereyou're atMemberhad youon muteCaller'snamestarts witha BTravelnotes toMexicoMemberasked wherethey arecalling toCallerw/name ofseason/foodThey spellednameinstead ofsaid itTransferredto apply fora loanReceivedincoming callfrom samemember twice(not direct)Caller 'snamestarts withGSpoke tosomeonein TXMembercalls you aname ofendearmentSet uppaymentplan w/amemberTalked tosomeonewith yoursame nameRequest to re-send e-gift cardfor myplusrewardsredemptionMembercalled youthe wrongnamePayoffa loanMember asksto speak withyourmanager topraise youTook 30callsbeforelunchHelpedmemberregister 1sttime for OLBDebitcard limitincreaseDe-escalatedupsetmemberMember'semail hasa 7 in itTook 45Calls inone daySent alienreleaseTook135 in3 daysTookmore than6 calls inan hourSentrequestfor ApplePayInternationalWireMemberasked howyour weatheris whereyou're atMemberhad youon muteCaller'snamestarts witha BTravelnotes toMexicoMemberasked wherethey arecalling toCallerw/name ofseason/foodThey spellednameinstead ofsaid itTransferredto apply fora loanReceivedincoming callfrom samemember twice(not direct)Caller 'snamestarts withGSpoke tosomeonein TXMembercalls you aname ofendearmentSet uppaymentplan w/amemberTalked tosomeonewith yoursame nameRequest to re-send e-gift cardfor myplusrewardsredemptionMembercalled youthe wrongnamePayoffa loanMember asksto speak withyourmanager topraise youTook 30callsbeforelunch

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Helped member register 1st time for OLB
  2. Debit card limit increase
  3. De-escalated upset member
  4. Member's email has a 7 in it
  5. Took 45 Calls in one day
  6. Sent a lien release
  7. Took 135 in 3 days
  8. Took more than 6 calls in an hour
  9. Sent request for Apple Pay
  10. International Wire
  11. Member asked how your weather is where you're at
  12. Member had you on mute
  13. Caller's name starts with a B
  14. Travel notes to Mexico
  15. Member asked where they are calling to
  16. Caller w/name of season/food
  17. They spelled name instead of said it
  18. Transferred to apply for a loan
  19. Received incoming call from same member twice (not direct)
  20. Caller 's name starts with G
  21. Spoke to someone in TX
  22. Member calls you a name of endearment
  23. Set up payment plan w/a member
  24. Talked to someone with your same name
  25. Request to re-send e-gift card for myplus rewards redemption
  26. Member called you the wrong name
  27. Payoff a loan
  28. Member asks to speak with your manager to praise you
  29. Took 30 calls before lunch