Receivedincoming callfrom samemember twice(not direct)Member'semail hasa 7 in itMembercalls you aname ofendearmentTook 30callsbeforelunchTravelnotes toMexicoMember asksto speak withyourmanager topraise youCaller 'snamestarts withGHelpedmemberregister 1sttime for OLBDe-escalatedupsetmemberSet uppaymentplan w/amemberMemberasked howyour weatheris whereyou're atMemberasked wherethey arecalling toMemberhad youon muteDebitcard limitincreaseTook135 in3 daysInternationalWireSpoke tosomeonein TXTook 45Calls inone dayPayoffa loanTalked tosomeonewith yoursame nameCaller'snamestarts witha BTookmore than6 calls inan hourMembercalled youthe wrongnameThey spellednameinstead ofsaid itCallerw/name ofseason/foodSentrequestfor ApplePayRequest to re-send e-gift cardfor myplusrewardsredemptionSent alienreleaseTransferredto apply fora loanReceivedincoming callfrom samemember twice(not direct)Member'semail hasa 7 in itMembercalls you aname ofendearmentTook 30callsbeforelunchTravelnotes toMexicoMember asksto speak withyourmanager topraise youCaller 'snamestarts withGHelpedmemberregister 1sttime for OLBDe-escalatedupsetmemberSet uppaymentplan w/amemberMemberasked howyour weatheris whereyou're atMemberasked wherethey arecalling toMemberhad youon muteDebitcard limitincreaseTook135 in3 daysInternationalWireSpoke tosomeonein TXTook 45Calls inone dayPayoffa loanTalked tosomeonewith yoursame nameCaller'snamestarts witha BTookmore than6 calls inan hourMembercalled youthe wrongnameThey spellednameinstead ofsaid itCallerw/name ofseason/foodSentrequestfor ApplePayRequest to re-send e-gift cardfor myplusrewardsredemptionSent alienreleaseTransferredto apply fora loan

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received incoming call from same member twice (not direct)
  2. Member's email has a 7 in it
  3. Member calls you a name of endearment
  4. Took 30 calls before lunch
  5. Travel notes to Mexico
  6. Member asks to speak with your manager to praise you
  7. Caller 's name starts with G
  8. Helped member register 1st time for OLB
  9. De-escalated upset member
  10. Set up payment plan w/a member
  11. Member asked how your weather is where you're at
  12. Member asked where they are calling to
  13. Member had you on mute
  14. Debit card limit increase
  15. Took 135 in 3 days
  16. International Wire
  17. Spoke to someone in TX
  18. Took 45 Calls in one day
  19. Payoff a loan
  20. Talked to someone with your same name
  21. Caller's name starts with a B
  22. Took more than 6 calls in an hour
  23. Member called you the wrong name
  24. They spelled name instead of said it
  25. Caller w/name of season/food
  26. Sent request for Apple Pay
  27. Request to re-send e-gift card for myplus rewards redemption
  28. Sent a lien release
  29. Transferred to apply for a loan