Membercalled youthe wrongnameCallerw/name ofseason/foodCaller 'snamestarts withGSent alienreleaseInternationalWireMemberasked howyour weatheris whereyou're atTook 30callsbeforelunchSet uppaymentplan w/amemberTook135 in3 daysSentrequestfor ApplePayDebitcard limitincreaseSpoke tosomeonein TXTransferredto apply fora loanRequest to re-send e-gift cardfor myplusrewardsredemptionMemberhad youon mutePayoffa loanMember'semail hasa 7 in itMemberasked wherethey arecalling toTravelnotes toMexicoMember asksto speak withyourmanager topraise youReceivedincoming callfrom samemember twice(not direct)They spellednameinstead ofsaid itTalked tosomeonewith yoursame nameHelpedmemberregister 1sttime for OLBCaller'snamestarts witha BTook 45Calls inone dayTookmore than6 calls inan hourDe-escalatedupsetmemberMembercalls you aname ofendearmentMembercalled youthe wrongnameCallerw/name ofseason/foodCaller 'snamestarts withGSent alienreleaseInternationalWireMemberasked howyour weatheris whereyou're atTook 30callsbeforelunchSet uppaymentplan w/amemberTook135 in3 daysSentrequestfor ApplePayDebitcard limitincreaseSpoke tosomeonein TXTransferredto apply fora loanRequest to re-send e-gift cardfor myplusrewardsredemptionMemberhad youon mutePayoffa loanMember'semail hasa 7 in itMemberasked wherethey arecalling toTravelnotes toMexicoMember asksto speak withyourmanager topraise youReceivedincoming callfrom samemember twice(not direct)They spellednameinstead ofsaid itTalked tosomeonewith yoursame nameHelpedmemberregister 1sttime for OLBCaller'snamestarts witha BTook 45Calls inone dayTookmore than6 calls inan hourDe-escalatedupsetmemberMembercalls you aname ofendearment

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member called you the wrong name
  2. Caller w/name of season/food
  3. Caller 's name starts with G
  4. Sent a lien release
  5. International Wire
  6. Member asked how your weather is where you're at
  7. Took 30 calls before lunch
  8. Set up payment plan w/a member
  9. Took 135 in 3 days
  10. Sent request for Apple Pay
  11. Debit card limit increase
  12. Spoke to someone in TX
  13. Transferred to apply for a loan
  14. Request to re-send e-gift card for myplus rewards redemption
  15. Member had you on mute
  16. Payoff a loan
  17. Member's email has a 7 in it
  18. Member asked where they are calling to
  19. Travel notes to Mexico
  20. Member asks to speak with your manager to praise you
  21. Received incoming call from same member twice (not direct)
  22. They spelled name instead of said it
  23. Talked to someone with your same name
  24. Helped member register 1st time for OLB
  25. Caller's name starts with a B
  26. Took 45 Calls in one day
  27. Took more than 6 calls in an hour
  28. De-escalated upset member
  29. Member calls you a name of endearment