Set uppaymentplan w/amemberTook135 in3 daysCaller'snamestarts witha BTook 45Calls inone dayMember asksto speak withyourmanager topraise youDe-escalatedupsetmemberCallerw/name ofseason/foodTalked tosomeonewith yoursame nameSpoke tosomeonein TXCaller 'snamestarts withGTransferredto apply fora loanMemberhad youon muteInternationalWireMemberasked wherethey arecalling toSent alienreleaseTookmore than6 calls inan hourMemberasked howyour weatheris whereyou're atMembercalled youthe wrongnameReceivedincoming callfrom samemember twice(not direct)Took 30callsbeforelunchThey spellednameinstead ofsaid itTravelnotes toMexicoRequest to re-send e-gift cardfor myplusrewardsredemptionMember'semail hasa 7 in itMembercalls you aname ofendearmentSentrequestfor ApplePayHelpedmemberregister 1sttime for OLBDebitcard limitincreasePayoffa loanSet uppaymentplan w/amemberTook135 in3 daysCaller'snamestarts witha BTook 45Calls inone dayMember asksto speak withyourmanager topraise youDe-escalatedupsetmemberCallerw/name ofseason/foodTalked tosomeonewith yoursame nameSpoke tosomeonein TXCaller 'snamestarts withGTransferredto apply fora loanMemberhad youon muteInternationalWireMemberasked wherethey arecalling toSent alienreleaseTookmore than6 calls inan hourMemberasked howyour weatheris whereyou're atMembercalled youthe wrongnameReceivedincoming callfrom samemember twice(not direct)Took 30callsbeforelunchThey spellednameinstead ofsaid itTravelnotes toMexicoRequest to re-send e-gift cardfor myplusrewardsredemptionMember'semail hasa 7 in itMembercalls you aname ofendearmentSentrequestfor ApplePayHelpedmemberregister 1sttime for OLBDebitcard limitincreasePayoffa loan

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up payment plan w/a member
  2. Took 135 in 3 days
  3. Caller's name starts with a B
  4. Took 45 Calls in one day
  5. Member asks to speak with your manager to praise you
  6. De-escalated upset member
  7. Caller w/name of season/food
  8. Talked to someone with your same name
  9. Spoke to someone in TX
  10. Caller 's name starts with G
  11. Transferred to apply for a loan
  12. Member had you on mute
  13. International Wire
  14. Member asked where they are calling to
  15. Sent a lien release
  16. Took more than 6 calls in an hour
  17. Member asked how your weather is where you're at
  18. Member called you the wrong name
  19. Received incoming call from same member twice (not direct)
  20. Took 30 calls before lunch
  21. They spelled name instead of said it
  22. Travel notes to Mexico
  23. Request to re-send e-gift card for myplus rewards redemption
  24. Member's email has a 7 in it
  25. Member calls you a name of endearment
  26. Sent request for Apple Pay
  27. Helped member register 1st time for OLB
  28. Debit card limit increase
  29. Payoff a loan