Member'semail hasa 7 in itInternationalWireDe-escalatedupsetmemberTookmore than6 calls inan hourDebitcard limitincreaseCaller'snamestarts witha BMemberhad youon muteMembercalls you aname ofendearmentRequest to re-send e-gift cardfor myplusrewardsredemptionMembercalled youthe wrongnameMember asksto speak withyourmanager topraise youPayoffa loanTook135 in3 daysTalked tosomeonewith yoursame nameTook 45Calls inone dayTransferredto apply fora loanMemberasked howyour weatheris whereyou're atReceivedincoming callfrom samemember twice(not direct)Caller 'snamestarts withGHelpedmemberregister 1sttime for OLBSpoke tosomeonein TXTravelnotes toMexicoSentrequestfor ApplePayThey spellednameinstead ofsaid itMemberasked wherethey arecalling toSet uppaymentplan w/amemberSent alienreleaseCallerw/name ofseason/foodTook 30callsbeforelunchMember'semail hasa 7 in itInternationalWireDe-escalatedupsetmemberTookmore than6 calls inan hourDebitcard limitincreaseCaller'snamestarts witha BMemberhad youon muteMembercalls you aname ofendearmentRequest to re-send e-gift cardfor myplusrewardsredemptionMembercalled youthe wrongnameMember asksto speak withyourmanager topraise youPayoffa loanTook135 in3 daysTalked tosomeonewith yoursame nameTook 45Calls inone dayTransferredto apply fora loanMemberasked howyour weatheris whereyou're atReceivedincoming callfrom samemember twice(not direct)Caller 'snamestarts withGHelpedmemberregister 1sttime for OLBSpoke tosomeonein TXTravelnotes toMexicoSentrequestfor ApplePayThey spellednameinstead ofsaid itMemberasked wherethey arecalling toSet uppaymentplan w/amemberSent alienreleaseCallerw/name ofseason/foodTook 30callsbeforelunch

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member's email has a 7 in it
  2. International Wire
  3. De-escalated upset member
  4. Took more than 6 calls in an hour
  5. Debit card limit increase
  6. Caller's name starts with a B
  7. Member had you on mute
  8. Member calls you a name of endearment
  9. Request to re-send e-gift card for myplus rewards redemption
  10. Member called you the wrong name
  11. Member asks to speak with your manager to praise you
  12. Payoff a loan
  13. Took 135 in 3 days
  14. Talked to someone with your same name
  15. Took 45 Calls in one day
  16. Transferred to apply for a loan
  17. Member asked how your weather is where you're at
  18. Received incoming call from same member twice (not direct)
  19. Caller 's name starts with G
  20. Helped member register 1st time for OLB
  21. Spoke to someone in TX
  22. Travel notes to Mexico
  23. Sent request for Apple Pay
  24. They spelled name instead of said it
  25. Member asked where they are calling to
  26. Set up payment plan w/a member
  27. Sent a lien release
  28. Caller w/name of season/food
  29. Took 30 calls before lunch