Receivedincoming callfrom samemember twice(not direct)Sentrequestfor ApplePaySpoke tosomeonein TXHelpedmemberregister 1sttime for OLBSent alienreleasePayoffa loanRequest to re-send e-gift cardfor myplusrewardsredemptionThey spellednameinstead ofsaid itTook135 in3 daysMemberasked wherethey arecalling toMemberhad youon muteSet uppaymentplan w/amemberTravelnotes toMexicoCallerw/name ofseason/foodMember'semail hasa 7 in itInternationalWireMemberasked howyour weatheris whereyou're atTook 45Calls inone dayTalked tosomeonewith yoursame nameDe-escalatedupsetmemberCaller'snamestarts witha BTookmore than6 calls inan hourCaller 'snamestarts withGTransferredto apply fora loanMember asksto speak withyourmanager topraise youDebitcard limitincreaseMembercalls you aname ofendearmentTook 30callsbeforelunchMembercalled youthe wrongnameReceivedincoming callfrom samemember twice(not direct)Sentrequestfor ApplePaySpoke tosomeonein TXHelpedmemberregister 1sttime for OLBSent alienreleasePayoffa loanRequest to re-send e-gift cardfor myplusrewardsredemptionThey spellednameinstead ofsaid itTook135 in3 daysMemberasked wherethey arecalling toMemberhad youon muteSet uppaymentplan w/amemberTravelnotes toMexicoCallerw/name ofseason/foodMember'semail hasa 7 in itInternationalWireMemberasked howyour weatheris whereyou're atTook 45Calls inone dayTalked tosomeonewith yoursame nameDe-escalatedupsetmemberCaller'snamestarts witha BTookmore than6 calls inan hourCaller 'snamestarts withGTransferredto apply fora loanMember asksto speak withyourmanager topraise youDebitcard limitincreaseMembercalls you aname ofendearmentTook 30callsbeforelunchMembercalled youthe wrongname

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received incoming call from same member twice (not direct)
  2. Sent request for Apple Pay
  3. Spoke to someone in TX
  4. Helped member register 1st time for OLB
  5. Sent a lien release
  6. Payoff a loan
  7. Request to re-send e-gift card for myplus rewards redemption
  8. They spelled name instead of said it
  9. Took 135 in 3 days
  10. Member asked where they are calling to
  11. Member had you on mute
  12. Set up payment plan w/a member
  13. Travel notes to Mexico
  14. Caller w/name of season/food
  15. Member's email has a 7 in it
  16. International Wire
  17. Member asked how your weather is where you're at
  18. Took 45 Calls in one day
  19. Talked to someone with your same name
  20. De-escalated upset member
  21. Caller's name starts with a B
  22. Took more than 6 calls in an hour
  23. Caller 's name starts with G
  24. Transferred to apply for a loan
  25. Member asks to speak with your manager to praise you
  26. Debit card limit increase
  27. Member calls you a name of endearment
  28. Took 30 calls before lunch
  29. Member called you the wrong name