Member asksto speak withyourmanager topraise youMembercalled youthe wrongnameDebitcard limitincreaseSpoke tosomeonein TXDe-escalatedupsetmemberMemberasked wherethey arecalling toSet uppaymentplan w/amemberThey spellednameinstead ofsaid itRequest to re-send e-gift cardfor myplusrewardsredemptionSent alienreleaseCallerw/name ofseason/foodPayoffa loanMembercalls you aname ofendearmentTalked tosomeonewith yoursame nameSentrequestfor ApplePayTook 30callsbeforelunchReceivedincoming callfrom samemember twice(not direct)Member'semail hasa 7 in itTookmore than6 calls inan hourTook 45Calls inone dayMemberasked howyour weatheris whereyou're atCaller 'snamestarts withGInternationalWireTravelnotes toMexicoTransferredto apply fora loanHelpedmemberregister 1sttime for OLBMemberhad youon muteTook135 in3 daysCaller'snamestarts witha BMember asksto speak withyourmanager topraise youMembercalled youthe wrongnameDebitcard limitincreaseSpoke tosomeonein TXDe-escalatedupsetmemberMemberasked wherethey arecalling toSet uppaymentplan w/amemberThey spellednameinstead ofsaid itRequest to re-send e-gift cardfor myplusrewardsredemptionSent alienreleaseCallerw/name ofseason/foodPayoffa loanMembercalls you aname ofendearmentTalked tosomeonewith yoursame nameSentrequestfor ApplePayTook 30callsbeforelunchReceivedincoming callfrom samemember twice(not direct)Member'semail hasa 7 in itTookmore than6 calls inan hourTook 45Calls inone dayMemberasked howyour weatheris whereyou're atCaller 'snamestarts withGInternationalWireTravelnotes toMexicoTransferredto apply fora loanHelpedmemberregister 1sttime for OLBMemberhad youon muteTook135 in3 daysCaller'snamestarts witha B

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member asks to speak with your manager to praise you
  2. Member called you the wrong name
  3. Debit card limit increase
  4. Spoke to someone in TX
  5. De-escalated upset member
  6. Member asked where they are calling to
  7. Set up payment plan w/a member
  8. They spelled name instead of said it
  9. Request to re-send e-gift card for myplus rewards redemption
  10. Sent a lien release
  11. Caller w/name of season/food
  12. Payoff a loan
  13. Member calls you a name of endearment
  14. Talked to someone with your same name
  15. Sent request for Apple Pay
  16. Took 30 calls before lunch
  17. Received incoming call from same member twice (not direct)
  18. Member's email has a 7 in it
  19. Took more than 6 calls in an hour
  20. Took 45 Calls in one day
  21. Member asked how your weather is where you're at
  22. Caller 's name starts with G
  23. International Wire
  24. Travel notes to Mexico
  25. Transferred to apply for a loan
  26. Helped member register 1st time for OLB
  27. Member had you on mute
  28. Took 135 in 3 days
  29. Caller's name starts with a B