Membercalled youthe wrongnameRequest to re-send e-gift cardfor myplusrewardsredemptionSet uppaymentplan w/amemberCallerw/name ofseason/foodReceivedincoming callfrom samemember twice(not direct)Caller 'snamestarts withGTook 30callsbeforelunchThey spellednameinstead ofsaid itTook 45Calls inone dayMember asksto speak withyourmanager topraise youTalked tosomeonewith yoursame nameMemberasked howyour weatheris whereyou're atMemberasked wherethey arecalling toSentrequestfor ApplePayTravelnotes toMexicoTook135 in3 daysTransferredto apply fora loanTookmore than6 calls inan hourMemberhad youon muteMembercalls you aname ofendearmentInternationalWireHelpedmemberregister 1sttime for OLBMember'semail hasa 7 in itSpoke tosomeonein TXPayoffa loanDebitcard limitincreaseDe-escalatedupsetmemberSent alienreleaseCaller'snamestarts witha BMembercalled youthe wrongnameRequest to re-send e-gift cardfor myplusrewardsredemptionSet uppaymentplan w/amemberCallerw/name ofseason/foodReceivedincoming callfrom samemember twice(not direct)Caller 'snamestarts withGTook 30callsbeforelunchThey spellednameinstead ofsaid itTook 45Calls inone dayMember asksto speak withyourmanager topraise youTalked tosomeonewith yoursame nameMemberasked howyour weatheris whereyou're atMemberasked wherethey arecalling toSentrequestfor ApplePayTravelnotes toMexicoTook135 in3 daysTransferredto apply fora loanTookmore than6 calls inan hourMemberhad youon muteMembercalls you aname ofendearmentInternationalWireHelpedmemberregister 1sttime for OLBMember'semail hasa 7 in itSpoke tosomeonein TXPayoffa loanDebitcard limitincreaseDe-escalatedupsetmemberSent alienreleaseCaller'snamestarts witha B

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member called you the wrong name
  2. Request to re-send e-gift card for myplus rewards redemption
  3. Set up payment plan w/a member
  4. Caller w/name of season/food
  5. Received incoming call from same member twice (not direct)
  6. Caller 's name starts with G
  7. Took 30 calls before lunch
  8. They spelled name instead of said it
  9. Took 45 Calls in one day
  10. Member asks to speak with your manager to praise you
  11. Talked to someone with your same name
  12. Member asked how your weather is where you're at
  13. Member asked where they are calling to
  14. Sent request for Apple Pay
  15. Travel notes to Mexico
  16. Took 135 in 3 days
  17. Transferred to apply for a loan
  18. Took more than 6 calls in an hour
  19. Member had you on mute
  20. Member calls you a name of endearment
  21. International Wire
  22. Helped member register 1st time for OLB
  23. Member's email has a 7 in it
  24. Spoke to someone in TX
  25. Payoff a loan
  26. Debit card limit increase
  27. De-escalated upset member
  28. Sent a lien release
  29. Caller's name starts with a B