Helpedmemberregister 1sttime for OLBSpoke tosomeonein TXRequest to re-send e-gift cardfor myplusrewardsredemptionTravelnotes toMexicoTook135 in3 daysTransferredto apply fora loanMember asksto speak withyourmanager topraise youMembercalls you aname ofendearmentTalked tosomeonewith yoursame nameTook 30callsbeforelunchSent alienreleaseDe-escalatedupsetmemberReceivedincoming callfrom samemember twice(not direct)Sentrequestfor ApplePayMemberasked howyour weatheris whereyou're atTook 45Calls inone dayThey spellednameinstead ofsaid itSet uppaymentplan w/amemberTookmore than6 calls inan hourMemberasked wherethey arecalling toMember'semail hasa 7 in itMemberhad youon muteCallerw/name ofseason/foodPayoffa loanCaller'snamestarts witha BInternationalWireCaller 'snamestarts withGMembercalled youthe wrongnameDebitcard limitincreaseHelpedmemberregister 1sttime for OLBSpoke tosomeonein TXRequest to re-send e-gift cardfor myplusrewardsredemptionTravelnotes toMexicoTook135 in3 daysTransferredto apply fora loanMember asksto speak withyourmanager topraise youMembercalls you aname ofendearmentTalked tosomeonewith yoursame nameTook 30callsbeforelunchSent alienreleaseDe-escalatedupsetmemberReceivedincoming callfrom samemember twice(not direct)Sentrequestfor ApplePayMemberasked howyour weatheris whereyou're atTook 45Calls inone dayThey spellednameinstead ofsaid itSet uppaymentplan w/amemberTookmore than6 calls inan hourMemberasked wherethey arecalling toMember'semail hasa 7 in itMemberhad youon muteCallerw/name ofseason/foodPayoffa loanCaller'snamestarts witha BInternationalWireCaller 'snamestarts withGMembercalled youthe wrongnameDebitcard limitincrease

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Helped member register 1st time for OLB
  2. Spoke to someone in TX
  3. Request to re-send e-gift card for myplus rewards redemption
  4. Travel notes to Mexico
  5. Took 135 in 3 days
  6. Transferred to apply for a loan
  7. Member asks to speak with your manager to praise you
  8. Member calls you a name of endearment
  9. Talked to someone with your same name
  10. Took 30 calls before lunch
  11. Sent a lien release
  12. De-escalated upset member
  13. Received incoming call from same member twice (not direct)
  14. Sent request for Apple Pay
  15. Member asked how your weather is where you're at
  16. Took 45 Calls in one day
  17. They spelled name instead of said it
  18. Set up payment plan w/a member
  19. Took more than 6 calls in an hour
  20. Member asked where they are calling to
  21. Member's email has a 7 in it
  22. Member had you on mute
  23. Caller w/name of season/food
  24. Payoff a loan
  25. Caller's name starts with a B
  26. International Wire
  27. Caller 's name starts with G
  28. Member called you the wrong name
  29. Debit card limit increase