They spellednameinstead ofsaid itMember'semail hasa 7 in itSpoke tosomeonein TXSentrequestfor ApplePayReceivedincoming callfrom samemember twice(not direct)Transferredto apply fora loanCallerw/name ofseason/foodTookmore than6 calls inan hourTalked tosomeonewith yoursame nameRequest to re-send e-gift cardfor myplusrewardsredemptionTook 30callsbeforelunchPayoffa loanMemberhad youon muteDe-escalatedupsetmemberSet uppaymentplan w/amemberMembercalls you aname ofendearmentHelpedmemberregister 1sttime for OLBSent alienreleaseMembercalled youthe wrongnameInternationalWireMemberasked wherethey arecalling toTravelnotes toMexicoTook135 in3 daysCaller'snamestarts witha BMemberasked howyour weatheris whereyou're atCaller 'snamestarts withGDebitcard limitincreaseTook 45Calls inone dayMember asksto speak withyourmanager topraise youThey spellednameinstead ofsaid itMember'semail hasa 7 in itSpoke tosomeonein TXSentrequestfor ApplePayReceivedincoming callfrom samemember twice(not direct)Transferredto apply fora loanCallerw/name ofseason/foodTookmore than6 calls inan hourTalked tosomeonewith yoursame nameRequest to re-send e-gift cardfor myplusrewardsredemptionTook 30callsbeforelunchPayoffa loanMemberhad youon muteDe-escalatedupsetmemberSet uppaymentplan w/amemberMembercalls you aname ofendearmentHelpedmemberregister 1sttime for OLBSent alienreleaseMembercalled youthe wrongnameInternationalWireMemberasked wherethey arecalling toTravelnotes toMexicoTook135 in3 daysCaller'snamestarts witha BMemberasked howyour weatheris whereyou're atCaller 'snamestarts withGDebitcard limitincreaseTook 45Calls inone dayMember asksto speak withyourmanager topraise you

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. They spelled name instead of said it
  2. Member's email has a 7 in it
  3. Spoke to someone in TX
  4. Sent request for Apple Pay
  5. Received incoming call from same member twice (not direct)
  6. Transferred to apply for a loan
  7. Caller w/name of season/food
  8. Took more than 6 calls in an hour
  9. Talked to someone with your same name
  10. Request to re-send e-gift card for myplus rewards redemption
  11. Took 30 calls before lunch
  12. Payoff a loan
  13. Member had you on mute
  14. De-escalated upset member
  15. Set up payment plan w/a member
  16. Member calls you a name of endearment
  17. Helped member register 1st time for OLB
  18. Sent a lien release
  19. Member called you the wrong name
  20. International Wire
  21. Member asked where they are calling to
  22. Travel notes to Mexico
  23. Took 135 in 3 days
  24. Caller's name starts with a B
  25. Member asked how your weather is where you're at
  26. Caller 's name starts with G
  27. Debit card limit increase
  28. Took 45 Calls in one day
  29. Member asks to speak with your manager to praise you