Child cryingin thebackgroundYou had apatientcancel lastminuteYou had afaxmachinecall inYour patientasks if youhave anyplans for theweekendYourpatient tellsyou to havea good dayPatientcancelleddue toweatherTriagedcallTransferredto medicalrecordsYou find aschedulingerrorYour patientthinks theyleftsomething inofficeYou had aBrevium callback thatdoesn't want tobe contactedYou assistyour co-worker in theteam chatUpsetpatientYoureceive anemail fromLyndseyPersoncalled thewrongnumberPatientrunninglateMedicationrefillDroppedcallDog barkinginbackgroundTransferredto surgeryschedulerCaller iseating onthe callCallersays theycan't hearyouYou had to taskthe dr team orCSS to work apatient insooner thanavailableReferralfromanotherpracticeChild cryingin thebackgroundYou had apatientcancel lastminuteYou had afaxmachinecall inYour patientasks if youhave anyplans for theweekendYourpatient tellsyou to havea good dayPatientcancelleddue toweatherTriagedcallTransferredto medicalrecordsYou find aschedulingerrorYour patientthinks theyleftsomething inofficeYou had aBrevium callback thatdoesn't want tobe contactedYou assistyour co-worker in theteam chatUpsetpatientYoureceive anemail fromLyndseyPersoncalled thewrongnumberPatientrunninglateMedicationrefillDroppedcallDog barkinginbackgroundTransferredto surgeryschedulerCaller iseating onthe callCallersays theycan't hearyouYou had to taskthe dr team orCSS to work apatient insooner thanavailableReferralfromanotherpractice

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Child crying in the background
  2. You had a patient cancel last minute
  3. You had a fax machine call in
  4. Your patient asks if you have any plans for the weekend
  5. Your patient tells you to have a good day
  6. Patient cancelled due to weather
  7. Triaged call
  8. Transferred to medical records
  9. You find a scheduling error
  10. Your patient thinks they left something in office
  11. You had a Brevium call back that doesn't want to be contacted
  12. You assist your co-worker in the team chat
  13. Upset patient
  14. You receive an email from Lyndsey
  15. Person called the wrong number
  16. Patient running late
  17. Medication refill
  18. Dropped call
  19. Dog barking in background
  20. Transferred to surgery scheduler
  21. Caller is eating on the call
  22. Caller says they can't hear you
  23. You had to task the dr team or CSS to work a patient in sooner than available
  24. Referral from another practice