Yourpatient tellsyou to havea good dayYou had apatientcancel lastminuteYou had afaxmachinecall inYoureceive anemail fromLyndseyChild cryingin thebackgroundUpsetpatientPersoncalled thewrongnumberMedicationrefillCallersays theycan't hearyouYou had aBrevium callback thatdoesn't want tobe contactedYou assistyour co-worker in theteam chatPatientcancelleddue toweatherReferralfromanotherpracticeTransferredto surgeryschedulerPatientrunninglateYou had to taskthe dr team orCSS to work apatient insooner thanavailableCaller iseating onthe callDroppedcallYour patientthinks theyleftsomething inofficeTriagedcallYour patientasks if youhave anyplans for theweekendTransferredto medicalrecordsDog barkinginbackgroundYou find aschedulingerrorYourpatient tellsyou to havea good dayYou had apatientcancel lastminuteYou had afaxmachinecall inYoureceive anemail fromLyndseyChild cryingin thebackgroundUpsetpatientPersoncalled thewrongnumberMedicationrefillCallersays theycan't hearyouYou had aBrevium callback thatdoesn't want tobe contactedYou assistyour co-worker in theteam chatPatientcancelleddue toweatherReferralfromanotherpracticeTransferredto surgeryschedulerPatientrunninglateYou had to taskthe dr team orCSS to work apatient insooner thanavailableCaller iseating onthe callDroppedcallYour patientthinks theyleftsomething inofficeTriagedcallYour patientasks if youhave anyplans for theweekendTransferredto medicalrecordsDog barkinginbackgroundYou find aschedulingerror

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your patient tells you to have a good day
  2. You had a patient cancel last minute
  3. You had a fax machine call in
  4. You receive an email from Lyndsey
  5. Child crying in the background
  6. Upset patient
  7. Person called the wrong number
  8. Medication refill
  9. Caller says they can't hear you
  10. You had a Brevium call back that doesn't want to be contacted
  11. You assist your co-worker in the team chat
  12. Patient cancelled due to weather
  13. Referral from another practice
  14. Transferred to surgery scheduler
  15. Patient running late
  16. You had to task the dr team or CSS to work a patient in sooner than available
  17. Caller is eating on the call
  18. Dropped call
  19. Your patient thinks they left something in office
  20. Triaged call
  21. Your patient asks if you have any plans for the weekend
  22. Transferred to medical records
  23. Dog barking in background
  24. You find a scheduling error