Take20callsAffluent: Send anemail with a formattachedBroad: Submit aSeagull letter withform attachedTransfera callTake45callsAffluent:Providepolicy valuesBroad: Informcaller of DBSpend ZEROminutes inPersonalBreak duringyour shiftDaily AVGACW<3:30Talk to acallernamedSteveDaily AVGACW <4minutesDaily AVGAHT:< 9:30 AM<8:30 BMTalk to acaller namedJoe, Josephor JosephineSend aBeneChangeFormSubmit anaddresschangeNo morethan 30:10in lunchfor the dayAffluent:Explain a loanBroad: Changethe paymentModeTake30callsHelp acallerwith MLATake aPaymentOPA lessthan 20minutesfor the daySend aReinstatementPkgTalk to acallernamedMaryTake40callsTalk to acallernamedNancyNo morethan 30:10in breakfor the dayTake20callsAffluent: Send anemail with a formattachedBroad: Submit aSeagull letter withform attachedTransfera callTake45callsAffluent:Providepolicy valuesBroad: Informcaller of DBSpend ZEROminutes inPersonalBreak duringyour shiftDaily AVGACW<3:30Talk to acallernamedSteveDaily AVGACW <4minutesDaily AVGAHT:< 9:30 AM<8:30 BMTalk to acaller namedJoe, Josephor JosephineSend aBeneChangeFormSubmit anaddresschangeNo morethan 30:10in lunchfor the dayAffluent:Explain a loanBroad: Changethe paymentModeTake30callsHelp acallerwith MLATake aPaymentOPA lessthan 20minutesfor the daySend aReinstatementPkgTalk to acallernamedMaryTake40callsTalk to acallernamedNancyNo morethan 30:10in breakfor the day

LIFE-O!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take 20 calls
  2. Affluent: Send an email with a form attached Broad: Submit a Seagull letter with form attached
  3. Transfer a call
  4. Take 45 calls
  5. Affluent: Provide policy values Broad: Inform caller of DB
  6. Spend ZERO minutes in Personal Break during your shift
  7. Daily AVG ACW <3:30
  8. Talk to a caller named Steve
  9. Daily AVG ACW <4 minutes
  10. Daily AVG AHT: < 9:30 AM <8:30 BM
  11. Talk to a caller named Joe, Joseph or Josephine
  12. Send a Bene Change Form
  13. Submit an address change
  14. No more than 30:10 in lunch for the day
  15. Affluent: Explain a loan Broad: Change the payment Mode
  16. Take 30 calls
  17. Help a caller with MLA
  18. Take a Payment
  19. OPA less than 20 minutes for the day
  20. Send a Reinstatement Pkg
  21. Talk to a caller named Mary
  22. Take 40 calls
  23. Talk to a caller named Nancy
  24. No more than 30:10 in break for the day