Transfera callNo morethan 30:10in breakfor the dayTalk to acallernamedMaryDaily AVGACW<3:30Send aReinstatementPkgDaily AVGAHT:< 9:30 AM<8:30 BMSpend ZEROminutes inPersonalBreak duringyour shiftAffluent: Send anemail with a formattachedBroad: Submit aSeagull letter withform attachedTalk to acallernamedSteveHelp acallerwith MLATalk to acaller namedJoe, Josephor JosephineOPA lessthan 20minutesfor the dayAffluent:Explain a loanBroad: Changethe paymentModeSubmit anaddresschangeTake45callsTake30callsTalk to acallernamedNancyTake40callsSend aBeneChangeFormAffluent:Providepolicy valuesBroad: Informcaller of DBDaily AVGACW <4minutesTake20callsNo morethan 30:10in lunchfor the dayTake aPaymentTransfera callNo morethan 30:10in breakfor the dayTalk to acallernamedMaryDaily AVGACW<3:30Send aReinstatementPkgDaily AVGAHT:< 9:30 AM<8:30 BMSpend ZEROminutes inPersonalBreak duringyour shiftAffluent: Send anemail with a formattachedBroad: Submit aSeagull letter withform attachedTalk to acallernamedSteveHelp acallerwith MLATalk to acaller namedJoe, Josephor JosephineOPA lessthan 20minutesfor the dayAffluent:Explain a loanBroad: Changethe paymentModeSubmit anaddresschangeTake45callsTake30callsTalk to acallernamedNancyTake40callsSend aBeneChangeFormAffluent:Providepolicy valuesBroad: Informcaller of DBDaily AVGACW <4minutesTake20callsNo morethan 30:10in lunchfor the dayTake aPayment

LIFE-O!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer a call
  2. No more than 30:10 in break for the day
  3. Talk to a caller named Mary
  4. Daily AVG ACW <3:30
  5. Send a Reinstatement Pkg
  6. Daily AVG AHT: < 9:30 AM <8:30 BM
  7. Spend ZERO minutes in Personal Break during your shift
  8. Affluent: Send an email with a form attached Broad: Submit a Seagull letter with form attached
  9. Talk to a caller named Steve
  10. Help a caller with MLA
  11. Talk to a caller named Joe, Joseph or Josephine
  12. OPA less than 20 minutes for the day
  13. Affluent: Explain a loan Broad: Change the payment Mode
  14. Submit an address change
  15. Take 45 calls
  16. Take 30 calls
  17. Talk to a caller named Nancy
  18. Take 40 calls
  19. Send a Bene Change Form
  20. Affluent: Provide policy values Broad: Inform caller of DB
  21. Daily AVG ACW <4 minutes
  22. Take 20 calls
  23. No more than 30:10 in lunch for the day
  24. Take a Payment