No morethan 30:10in lunchfor the dayTransfera callTake45callsDaily AVGAHT:< 9:30 AM<8:30 BMTake aPaymentDaily AVGACW<3:30Talk to acallernamedNancyTalk to acaller namedJoe, Josephor JosephineAffluent:Explain a loanBroad: Changethe paymentModeAffluent:Providepolicy valuesBroad: Informcaller of DBDaily AVGACW <4minutesAffluent: Send anemail with a formattachedBroad: Submit aSeagull letter withform attachedTalk to acallernamedSteveSend aBeneChangeFormNo morethan 30:10in breakfor the dayTake30callsSubmit anaddresschangeTake40callsSpend ZEROminutes inPersonalBreak duringyour shiftTalk to acallernamedMaryOPA lessthan 20minutesfor the dayTake20callsHelp acallerwith MLASend aReinstatementPkgNo morethan 30:10in lunchfor the dayTransfera callTake45callsDaily AVGAHT:< 9:30 AM<8:30 BMTake aPaymentDaily AVGACW<3:30Talk to acallernamedNancyTalk to acaller namedJoe, Josephor JosephineAffluent:Explain a loanBroad: Changethe paymentModeAffluent:Providepolicy valuesBroad: Informcaller of DBDaily AVGACW <4minutesAffluent: Send anemail with a formattachedBroad: Submit aSeagull letter withform attachedTalk to acallernamedSteveSend aBeneChangeFormNo morethan 30:10in breakfor the dayTake30callsSubmit anaddresschangeTake40callsSpend ZEROminutes inPersonalBreak duringyour shiftTalk to acallernamedMaryOPA lessthan 20minutesfor the dayTake20callsHelp acallerwith MLASend aReinstatementPkg

LIFE-O!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No more than 30:10 in lunch for the day
  2. Transfer a call
  3. Take 45 calls
  4. Daily AVG AHT: < 9:30 AM <8:30 BM
  5. Take a Payment
  6. Daily AVG ACW <3:30
  7. Talk to a caller named Nancy
  8. Talk to a caller named Joe, Joseph or Josephine
  9. Affluent: Explain a loan Broad: Change the payment Mode
  10. Affluent: Provide policy values Broad: Inform caller of DB
  11. Daily AVG ACW <4 minutes
  12. Affluent: Send an email with a form attached Broad: Submit a Seagull letter with form attached
  13. Talk to a caller named Steve
  14. Send a Bene Change Form
  15. No more than 30:10 in break for the day
  16. Take 30 calls
  17. Submit an address change
  18. Take 40 calls
  19. Spend ZERO minutes in Personal Break during your shift
  20. Talk to a caller named Mary
  21. OPA less than 20 minutes for the day
  22. Take 20 calls
  23. Help a caller with MLA
  24. Send a Reinstatement Pkg