Assertivestatements:Communicateyour needsclearly andcalmly.ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Compromise:Work together tofind a solutionthat meets theneeds of bothparties. Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.UnderstandingBoundaries:Respect theother person'sboundaries.Mindfulness:Check inwith yourselfand how youare feeling.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). Empathy:Showunderstanding andcompassion forthe other person'sperspective. Staying Calm:Keep youremotions incheck duringthe conflict.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Problem-Solving: Worktogether tofind a solutionto the conflict.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.SeeingDifferentPerspectives:Consider theother person'spoint of view.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.AvoidingBlame: Avoidblaming theother personfor the conflict.Open bodylanguage:Positionyourself openly,calmly, andacceptingly.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Reflecting:Reflect onwhat you'velearned fromthe conflict.FindingCommonGround:Identify areasof agreement tobuild upon.Assertivestatements:Communicateyour needsclearly andcalmly.ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Compromise:Work together tofind a solutionthat meets theneeds of bothparties. Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.UnderstandingBoundaries:Respect theother person'sboundaries.Mindfulness:Check inwith yourselfand how youare feeling.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). Empathy:Showunderstanding andcompassion forthe other person'sperspective. Staying Calm:Keep youremotions incheck duringthe conflict.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Problem-Solving: Worktogether tofind a solutionto the conflict.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.SeeingDifferentPerspectives:Consider theother person'spoint of view.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.AvoidingBlame: Avoidblaming theother personfor the conflict.Open bodylanguage:Positionyourself openly,calmly, andacceptingly.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Reflecting:Reflect onwhat you'velearned fromthe conflict.FindingCommonGround:Identify areasof agreement tobuild upon.

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assertive statements: Communicate your needs clearly and calmly.
  2. Validating Feelings: Acknowledge the other person's feelings and perspective.
  3. Compromise: Work together to find a solution that meets the needs of both parties.
  4. Negotiation: Engage in a negotiation to find a mutually acceptable solution.
  5. Understanding Boundaries: Respect the other person's boundaries.
  6. Mindfulness: Check in with yourself and how you are feeling.
  7. Using "I" Statements: Use "I" statements to express your feelings and needs.
  8. Asking Questions: Ask clarifying questions to understand the other person's perspective.
  9. Active Listening: Listen carefully to what the other person is saying without interrupting.
  10. I-Statements: Express your feelings and needs using "I" statements (e.g., "I feel upset when...").
  11. Empathy: Show understanding and compassion for the other person's perspective.
  12. Staying Calm: Keep your emotions in check during the conflict.
  13. Taking a Break: Take a break from the conflict if emotions are running high.
  14. Problem-Solving: Work together to find a solution to the conflict.
  15. Reflect and summarise: Repeat what you have heard them say to demonstrate your understanding.
  16. Non-Verbal Communication: Pay attention to non-verbal cues, such as body language.
  17. Seeking Help: Ask for help from a trusted adult or mediator if needed.
  18. Seeing Different Perspectives: Consider the other person's point of view.
  19. Apologising: Offer a genuine apology if you have hurt or upset someone.
  20. Avoiding Blame: Avoid blaming the other person for the conflict.
  21. Open body language: Position yourself openly, calmly, and acceptingly.
  22. Understanding Emotions: Identify and express your emotions during the conflict.
  23. Reflecting: Reflect on what you've learned from the conflict.
  24. Finding Common Ground: Identify areas of agreement to build upon.