AvoidingBlame: Avoidblaming theother personfor the conflict.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.Mindfulness:Check inwith yourselfand how youare feeling.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.FindingCommonGround:Identify areasof agreement tobuild upon.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Problem-Solving: Worktogether tofind a solutionto the conflict.ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Reflecting:Reflect onwhat you'velearned fromthe conflict.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.Empathy:Showunderstanding andcompassion forthe other person'sperspective. Compromise:Work together tofind a solutionthat meets theneeds of bothparties. Open bodylanguage:Positionyourself openly,calmly, andacceptingly.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.Staying Calm:Keep youremotions incheck duringthe conflict.UnderstandingBoundaries:Respect theother person'sboundaries.Assertivestatements:Communicateyour needsclearly andcalmly.SeeingDifferentPerspectives:Consider theother person'spoint of view.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. AvoidingBlame: Avoidblaming theother personfor the conflict.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.Mindfulness:Check inwith yourselfand how youare feeling.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.FindingCommonGround:Identify areasof agreement tobuild upon.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Problem-Solving: Worktogether tofind a solutionto the conflict.ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Reflecting:Reflect onwhat you'velearned fromthe conflict.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.Empathy:Showunderstanding andcompassion forthe other person'sperspective. Compromise:Work together tofind a solutionthat meets theneeds of bothparties. Open bodylanguage:Positionyourself openly,calmly, andacceptingly.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.Staying Calm:Keep youremotions incheck duringthe conflict.UnderstandingBoundaries:Respect theother person'sboundaries.Assertivestatements:Communicateyour needsclearly andcalmly.SeeingDifferentPerspectives:Consider theother person'spoint of view.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. 

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Avoiding Blame: Avoid blaming the other person for the conflict.
  2. Non-Verbal Communication: Pay attention to non-verbal cues, such as body language.
  3. Taking a Break: Take a break from the conflict if emotions are running high.
  4. Using "I" Statements: Use "I" statements to express your feelings and needs.
  5. Mindfulness: Check in with yourself and how you are feeling.
  6. Seeking Help: Ask for help from a trusted adult or mediator if needed.
  7. Finding Common Ground: Identify areas of agreement to build upon.
  8. Reflect and summarise: Repeat what you have heard them say to demonstrate your understanding.
  9. Problem-Solving: Work together to find a solution to the conflict.
  10. Validating Feelings: Acknowledge the other person's feelings and perspective.
  11. Understanding Emotions: Identify and express your emotions during the conflict.
  12. Reflecting: Reflect on what you've learned from the conflict.
  13. Asking Questions: Ask clarifying questions to understand the other person's perspective.
  14. Empathy: Show understanding and compassion for the other person's perspective.
  15. Compromise: Work together to find a solution that meets the needs of both parties.
  16. Open body language: Position yourself openly, calmly, and acceptingly.
  17. I-Statements: Express your feelings and needs using "I" statements (e.g., "I feel upset when...").
  18. Apologising: Offer a genuine apology if you have hurt or upset someone.
  19. Negotiation: Engage in a negotiation to find a mutually acceptable solution.
  20. Staying Calm: Keep your emotions in check during the conflict.
  21. Understanding Boundaries: Respect the other person's boundaries.
  22. Assertive statements: Communicate your needs clearly and calmly.
  23. Seeing Different Perspectives: Consider the other person's point of view.
  24. Active Listening: Listen carefully to what the other person is saying without interrupting.