Reflecting:Reflect onwhat you'velearned fromthe conflict.Mindfulness:Check inwith yourselfand how youare feeling.ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.SeeingDifferentPerspectives:Consider theother person'spoint of view.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.UnderstandingBoundaries:Respect theother person'sboundaries.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. Open bodylanguage:Positionyourself openly,calmly, andacceptingly.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). AvoidingBlame: Avoidblaming theother personfor the conflict.Empathy:Showunderstanding andcompassion forthe other person'sperspective. Problem-Solving: Worktogether tofind a solutionto the conflict.Compromise:Work together tofind a solutionthat meets theneeds of bothparties. Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.FindingCommonGround:Identify areasof agreement tobuild upon.Assertivestatements:Communicateyour needsclearly andcalmly.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Staying Calm:Keep youremotions incheck duringthe conflict.Reflecting:Reflect onwhat you'velearned fromthe conflict.Mindfulness:Check inwith yourselfand how youare feeling.ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.SeeingDifferentPerspectives:Consider theother person'spoint of view.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.UnderstandingBoundaries:Respect theother person'sboundaries.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. Open bodylanguage:Positionyourself openly,calmly, andacceptingly.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). AvoidingBlame: Avoidblaming theother personfor the conflict.Empathy:Showunderstanding andcompassion forthe other person'sperspective. Problem-Solving: Worktogether tofind a solutionto the conflict.Compromise:Work together tofind a solutionthat meets theneeds of bothparties. Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.FindingCommonGround:Identify areasof agreement tobuild upon.Assertivestatements:Communicateyour needsclearly andcalmly.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Staying Calm:Keep youremotions incheck duringthe conflict.

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reflecting: Reflect on what you've learned from the conflict.
  2. Mindfulness: Check in with yourself and how you are feeling.
  3. Validating Feelings: Acknowledge the other person's feelings and perspective.
  4. Negotiation: Engage in a negotiation to find a mutually acceptable solution.
  5. Seeing Different Perspectives: Consider the other person's point of view.
  6. Non-Verbal Communication: Pay attention to non-verbal cues, such as body language.
  7. Seeking Help: Ask for help from a trusted adult or mediator if needed.
  8. Taking a Break: Take a break from the conflict if emotions are running high.
  9. Understanding Boundaries: Respect the other person's boundaries.
  10. Asking Questions: Ask clarifying questions to understand the other person's perspective.
  11. Active Listening: Listen carefully to what the other person is saying without interrupting.
  12. Open body language: Position yourself openly, calmly, and acceptingly.
  13. Understanding Emotions: Identify and express your emotions during the conflict.
  14. Apologising: Offer a genuine apology if you have hurt or upset someone.
  15. I-Statements: Express your feelings and needs using "I" statements (e.g., "I feel upset when...").
  16. Avoiding Blame: Avoid blaming the other person for the conflict.
  17. Empathy: Show understanding and compassion for the other person's perspective.
  18. Problem-Solving: Work together to find a solution to the conflict.
  19. Compromise: Work together to find a solution that meets the needs of both parties.
  20. Using "I" Statements: Use "I" statements to express your feelings and needs.
  21. Finding Common Ground: Identify areas of agreement to build upon.
  22. Assertive statements: Communicate your needs clearly and calmly.
  23. Reflect and summarise: Repeat what you have heard them say to demonstrate your understanding.
  24. Staying Calm: Keep your emotions in check during the conflict.