Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.Reflecting:Reflect onwhat you'velearned fromthe conflict.Problem-Solving: Worktogether tofind a solutionto the conflict.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. UnderstandingBoundaries:Respect theother person'sboundaries.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Compromise:Work together tofind a solutionthat meets theneeds of bothparties. ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.Open bodylanguage:Positionyourself openly,calmly, andacceptingly.AvoidingBlame: Avoidblaming theother personfor the conflict.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.SeeingDifferentPerspectives:Consider theother person'spoint of view.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.Empathy:Showunderstanding andcompassion forthe other person'sperspective. Assertivestatements:Communicateyour needsclearly andcalmly.Staying Calm:Keep youremotions incheck duringthe conflict.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.FindingCommonGround:Identify areasof agreement tobuild upon.Mindfulness:Check inwith yourselfand how youare feeling.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.Reflecting:Reflect onwhat you'velearned fromthe conflict.Problem-Solving: Worktogether tofind a solutionto the conflict.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. UnderstandingBoundaries:Respect theother person'sboundaries.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Compromise:Work together tofind a solutionthat meets theneeds of bothparties. ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.Open bodylanguage:Positionyourself openly,calmly, andacceptingly.AvoidingBlame: Avoidblaming theother personfor the conflict.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.SeeingDifferentPerspectives:Consider theother person'spoint of view.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.Empathy:Showunderstanding andcompassion forthe other person'sperspective. Assertivestatements:Communicateyour needsclearly andcalmly.Staying Calm:Keep youremotions incheck duringthe conflict.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.FindingCommonGround:Identify areasof agreement tobuild upon.Mindfulness:Check inwith yourselfand how youare feeling.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). 

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Negotiation: Engage in a negotiation to find a mutually acceptable solution.
  2. Reflecting: Reflect on what you've learned from the conflict.
  3. Problem-Solving: Work together to find a solution to the conflict.
  4. Active Listening: Listen carefully to what the other person is saying without interrupting.
  5. Understanding Boundaries: Respect the other person's boundaries.
  6. Taking a Break: Take a break from the conflict if emotions are running high.
  7. Compromise: Work together to find a solution that meets the needs of both parties.
  8. Validating Feelings: Acknowledge the other person's feelings and perspective.
  9. Seeking Help: Ask for help from a trusted adult or mediator if needed.
  10. Open body language: Position yourself openly, calmly, and acceptingly.
  11. Avoiding Blame: Avoid blaming the other person for the conflict.
  12. Non-Verbal Communication: Pay attention to non-verbal cues, such as body language.
  13. Reflect and summarise: Repeat what you have heard them say to demonstrate your understanding.
  14. Using "I" Statements: Use "I" statements to express your feelings and needs.
  15. Seeing Different Perspectives: Consider the other person's point of view.
  16. Apologising: Offer a genuine apology if you have hurt or upset someone.
  17. Empathy: Show understanding and compassion for the other person's perspective.
  18. Assertive statements: Communicate your needs clearly and calmly.
  19. Staying Calm: Keep your emotions in check during the conflict.
  20. Understanding Emotions: Identify and express your emotions during the conflict.
  21. Finding Common Ground: Identify areas of agreement to build upon.
  22. Mindfulness: Check in with yourself and how you are feeling.
  23. Asking Questions: Ask clarifying questions to understand the other person's perspective.
  24. I-Statements: Express your feelings and needs using "I" statements (e.g., "I feel upset when...").