Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.FindingCommonGround:Identify areasof agreement tobuild upon.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Reflecting:Reflect onwhat you'velearned fromthe conflict.SeeingDifferentPerspectives:Consider theother person'spoint of view.AvoidingBlame: Avoidblaming theother personfor the conflict.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Empathy:Showunderstanding andcompassion forthe other person'sperspective. I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). Compromise:Work together tofind a solutionthat meets theneeds of bothparties. UnderstandingBoundaries:Respect theother person'sboundaries.ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.Open bodylanguage:Positionyourself openly,calmly, andacceptingly.Staying Calm:Keep youremotions incheck duringthe conflict.Assertivestatements:Communicateyour needsclearly andcalmly.Mindfulness:Check inwith yourselfand how youare feeling.Problem-Solving: Worktogether tofind a solutionto the conflict.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.FindingCommonGround:Identify areasof agreement tobuild upon.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Reflecting:Reflect onwhat you'velearned fromthe conflict.SeeingDifferentPerspectives:Consider theother person'spoint of view.AvoidingBlame: Avoidblaming theother personfor the conflict.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Empathy:Showunderstanding andcompassion forthe other person'sperspective. I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). Compromise:Work together tofind a solutionthat meets theneeds of bothparties. UnderstandingBoundaries:Respect theother person'sboundaries.ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.Open bodylanguage:Positionyourself openly,calmly, andacceptingly.Staying Calm:Keep youremotions incheck duringthe conflict.Assertivestatements:Communicateyour needsclearly andcalmly.Mindfulness:Check inwith yourselfand how youare feeling.Problem-Solving: Worktogether tofind a solutionto the conflict.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Active Listening: Listen carefully to what the other person is saying without interrupting.
  2. Seeking Help: Ask for help from a trusted adult or mediator if needed.
  3. Finding Common Ground: Identify areas of agreement to build upon.
  4. Asking Questions: Ask clarifying questions to understand the other person's perspective.
  5. Using "I" Statements: Use "I" statements to express your feelings and needs.
  6. Understanding Emotions: Identify and express your emotions during the conflict.
  7. Reflecting: Reflect on what you've learned from the conflict.
  8. Seeing Different Perspectives: Consider the other person's point of view.
  9. Avoiding Blame: Avoid blaming the other person for the conflict.
  10. Taking a Break: Take a break from the conflict if emotions are running high.
  11. Empathy: Show understanding and compassion for the other person's perspective.
  12. I-Statements: Express your feelings and needs using "I" statements (e.g., "I feel upset when...").
  13. Compromise: Work together to find a solution that meets the needs of both parties.
  14. Understanding Boundaries: Respect the other person's boundaries.
  15. Validating Feelings: Acknowledge the other person's feelings and perspective.
  16. Negotiation: Engage in a negotiation to find a mutually acceptable solution.
  17. Open body language: Position yourself openly, calmly, and acceptingly.
  18. Staying Calm: Keep your emotions in check during the conflict.
  19. Assertive statements: Communicate your needs clearly and calmly.
  20. Mindfulness: Check in with yourself and how you are feeling.
  21. Problem-Solving: Work together to find a solution to the conflict.
  22. Non-Verbal Communication: Pay attention to non-verbal cues, such as body language.
  23. Apologising: Offer a genuine apology if you have hurt or upset someone.
  24. Reflect and summarise: Repeat what you have heard them say to demonstrate your understanding.