UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Open bodylanguage:Positionyourself openly,calmly, andacceptingly.SeeingDifferentPerspectives:Consider theother person'spoint of view.Staying Calm:Keep youremotions incheck duringthe conflict.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Reflecting:Reflect onwhat you'velearned fromthe conflict.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.AvoidingBlame: Avoidblaming theother personfor the conflict.Mindfulness:Check inwith yourselfand how youare feeling.Empathy:Showunderstanding andcompassion forthe other person'sperspective. Compromise:Work together tofind a solutionthat meets theneeds of bothparties. Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.Problem-Solving: Worktogether tofind a solutionto the conflict.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). FindingCommonGround:Identify areasof agreement tobuild upon.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.UnderstandingBoundaries:Respect theother person'sboundaries.Assertivestatements:Communicateyour needsclearly andcalmly.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Open bodylanguage:Positionyourself openly,calmly, andacceptingly.SeeingDifferentPerspectives:Consider theother person'spoint of view.Staying Calm:Keep youremotions incheck duringthe conflict.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Reflecting:Reflect onwhat you'velearned fromthe conflict.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.AvoidingBlame: Avoidblaming theother personfor the conflict.Mindfulness:Check inwith yourselfand how youare feeling.Empathy:Showunderstanding andcompassion forthe other person'sperspective. Compromise:Work together tofind a solutionthat meets theneeds of bothparties. Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.Problem-Solving: Worktogether tofind a solutionto the conflict.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). FindingCommonGround:Identify areasof agreement tobuild upon.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.UnderstandingBoundaries:Respect theother person'sboundaries.Assertivestatements:Communicateyour needsclearly andcalmly.

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Understanding Emotions: Identify and express your emotions during the conflict.
  2. Active Listening: Listen carefully to what the other person is saying without interrupting.
  3. Validating Feelings: Acknowledge the other person's feelings and perspective.
  4. Open body language: Position yourself openly, calmly, and acceptingly.
  5. Seeing Different Perspectives: Consider the other person's point of view.
  6. Staying Calm: Keep your emotions in check during the conflict.
  7. Asking Questions: Ask clarifying questions to understand the other person's perspective.
  8. Reflect and summarise: Repeat what you have heard them say to demonstrate your understanding.
  9. Reflecting: Reflect on what you've learned from the conflict.
  10. Apologising: Offer a genuine apology if you have hurt or upset someone.
  11. Avoiding Blame: Avoid blaming the other person for the conflict.
  12. Mindfulness: Check in with yourself and how you are feeling.
  13. Empathy: Show understanding and compassion for the other person's perspective.
  14. Compromise: Work together to find a solution that meets the needs of both parties.
  15. Seeking Help: Ask for help from a trusted adult or mediator if needed.
  16. Problem-Solving: Work together to find a solution to the conflict.
  17. I-Statements: Express your feelings and needs using "I" statements (e.g., "I feel upset when...").
  18. Finding Common Ground: Identify areas of agreement to build upon.
  19. Negotiation: Engage in a negotiation to find a mutually acceptable solution.
  20. Taking a Break: Take a break from the conflict if emotions are running high.
  21. Non-Verbal Communication: Pay attention to non-verbal cues, such as body language.
  22. Using "I" Statements: Use "I" statements to express your feelings and needs.
  23. Understanding Boundaries: Respect the other person's boundaries.
  24. Assertive statements: Communicate your needs clearly and calmly.