Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.Reflecting:Reflect onwhat you'velearned fromthe conflict.Mindfulness:Check inwith yourselfand how youare feeling.AvoidingBlame: Avoidblaming theother personfor the conflict.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). Problem-Solving: Worktogether tofind a solutionto the conflict.UnderstandingBoundaries:Respect theother person'sboundaries.Assertivestatements:Communicateyour needsclearly andcalmly.SeeingDifferentPerspectives:Consider theother person'spoint of view.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Empathy:Showunderstanding andcompassion forthe other person'sperspective. FindingCommonGround:Identify areasof agreement tobuild upon.Staying Calm:Keep youremotions incheck duringthe conflict.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Open bodylanguage:Positionyourself openly,calmly, andacceptingly.Compromise:Work together tofind a solutionthat meets theneeds of bothparties. UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.Reflecting:Reflect onwhat you'velearned fromthe conflict.Mindfulness:Check inwith yourselfand how youare feeling.AvoidingBlame: Avoidblaming theother personfor the conflict.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). Problem-Solving: Worktogether tofind a solutionto the conflict.UnderstandingBoundaries:Respect theother person'sboundaries.Assertivestatements:Communicateyour needsclearly andcalmly.SeeingDifferentPerspectives:Consider theother person'spoint of view.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Empathy:Showunderstanding andcompassion forthe other person'sperspective. FindingCommonGround:Identify areasof agreement tobuild upon.Staying Calm:Keep youremotions incheck duringthe conflict.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Open bodylanguage:Positionyourself openly,calmly, andacceptingly.Compromise:Work together tofind a solutionthat meets theneeds of bothparties. UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reflect and summarise: Repeat what you have heard them say to demonstrate your understanding.
  2. Seeking Help: Ask for help from a trusted adult or mediator if needed.
  3. Reflecting: Reflect on what you've learned from the conflict.
  4. Mindfulness: Check in with yourself and how you are feeling.
  5. Avoiding Blame: Avoid blaming the other person for the conflict.
  6. I-Statements: Express your feelings and needs using "I" statements (e.g., "I feel upset when...").
  7. Problem-Solving: Work together to find a solution to the conflict.
  8. Understanding Boundaries: Respect the other person's boundaries.
  9. Assertive statements: Communicate your needs clearly and calmly.
  10. Seeing Different Perspectives: Consider the other person's point of view.
  11. Non-Verbal Communication: Pay attention to non-verbal cues, such as body language.
  12. Active Listening: Listen carefully to what the other person is saying without interrupting.
  13. Using "I" Statements: Use "I" statements to express your feelings and needs.
  14. Apologising: Offer a genuine apology if you have hurt or upset someone.
  15. Negotiation: Engage in a negotiation to find a mutually acceptable solution.
  16. Validating Feelings: Acknowledge the other person's feelings and perspective.
  17. Empathy: Show understanding and compassion for the other person's perspective.
  18. Finding Common Ground: Identify areas of agreement to build upon.
  19. Staying Calm: Keep your emotions in check during the conflict.
  20. Taking a Break: Take a break from the conflict if emotions are running high.
  21. Open body language: Position yourself openly, calmly, and acceptingly.
  22. Compromise: Work together to find a solution that meets the needs of both parties.
  23. Understanding Emotions: Identify and express your emotions during the conflict.
  24. Asking Questions: Ask clarifying questions to understand the other person's perspective.