FindingCommonGround:Identify areasof agreement tobuild upon.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). Open bodylanguage:Positionyourself openly,calmly, andacceptingly.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.Staying Calm:Keep youremotions incheck duringthe conflict.Reflecting:Reflect onwhat you'velearned fromthe conflict.Mindfulness:Check inwith yourselfand how youare feeling.Empathy:Showunderstanding andcompassion forthe other person'sperspective. AvoidingBlame: Avoidblaming theother personfor the conflict.SeeingDifferentPerspectives:Consider theother person'spoint of view.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. UnderstandingBoundaries:Respect theother person'sboundaries.Problem-Solving: Worktogether tofind a solutionto the conflict.Compromise:Work together tofind a solutionthat meets theneeds of bothparties. ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Assertivestatements:Communicateyour needsclearly andcalmly.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.FindingCommonGround:Identify areasof agreement tobuild upon.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). Open bodylanguage:Positionyourself openly,calmly, andacceptingly.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.Staying Calm:Keep youremotions incheck duringthe conflict.Reflecting:Reflect onwhat you'velearned fromthe conflict.Mindfulness:Check inwith yourselfand how youare feeling.Empathy:Showunderstanding andcompassion forthe other person'sperspective. AvoidingBlame: Avoidblaming theother personfor the conflict.SeeingDifferentPerspectives:Consider theother person'spoint of view.Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. UnderstandingBoundaries:Respect theother person'sboundaries.Problem-Solving: Worktogether tofind a solutionto the conflict.Compromise:Work together tofind a solutionthat meets theneeds of bothparties. ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.Assertivestatements:Communicateyour needsclearly andcalmly.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Finding Common Ground: Identify areas of agreement to build upon.
  2. I-Statements: Express your feelings and needs using "I" statements (e.g., "I feel upset when...").
  3. Open body language: Position yourself openly, calmly, and acceptingly.
  4. Non-Verbal Communication: Pay attention to non-verbal cues, such as body language.
  5. Reflect and summarise: Repeat what you have heard them say to demonstrate your understanding.
  6. Seeking Help: Ask for help from a trusted adult or mediator if needed.
  7. Understanding Emotions: Identify and express your emotions during the conflict.
  8. Negotiation: Engage in a negotiation to find a mutually acceptable solution.
  9. Taking a Break: Take a break from the conflict if emotions are running high.
  10. Apologising: Offer a genuine apology if you have hurt or upset someone.
  11. Using "I" Statements: Use "I" statements to express your feelings and needs.
  12. Staying Calm: Keep your emotions in check during the conflict.
  13. Reflecting: Reflect on what you've learned from the conflict.
  14. Mindfulness: Check in with yourself and how you are feeling.
  15. Empathy: Show understanding and compassion for the other person's perspective.
  16. Avoiding Blame: Avoid blaming the other person for the conflict.
  17. Seeing Different Perspectives: Consider the other person's point of view.
  18. Active Listening: Listen carefully to what the other person is saying without interrupting.
  19. Understanding Boundaries: Respect the other person's boundaries.
  20. Problem-Solving: Work together to find a solution to the conflict.
  21. Compromise: Work together to find a solution that meets the needs of both parties.
  22. Validating Feelings: Acknowledge the other person's feelings and perspective.
  23. Assertive statements: Communicate your needs clearly and calmly.
  24. Asking Questions: Ask clarifying questions to understand the other person's perspective.