Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.AvoidingBlame: Avoidblaming theother personfor the conflict.SeeingDifferentPerspectives:Consider theother person'spoint of view.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). Compromise:Work together tofind a solutionthat meets theneeds of bothparties. Reflecting:Reflect onwhat you'velearned fromthe conflict.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.Open bodylanguage:Positionyourself openly,calmly, andacceptingly.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Assertivestatements:Communicateyour needsclearly andcalmly.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.Problem-Solving: Worktogether tofind a solutionto the conflict.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.UnderstandingBoundaries:Respect theother person'sboundaries.Mindfulness:Check inwith yourselfand how youare feeling.Staying Calm:Keep youremotions incheck duringthe conflict.Empathy:Showunderstanding andcompassion forthe other person'sperspective. Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. FindingCommonGround:Identify areasof agreement tobuild upon.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.Asking Questions:Ask clarifyingquestions tounderstand theother person'sperspective.AvoidingBlame: Avoidblaming theother personfor the conflict.SeeingDifferentPerspectives:Consider theother person'spoint of view.I-Statements:Express yourfeelings and needsusing "I"statements (e.g., "Ifeel upsetwhen..."). Compromise:Work together tofind a solutionthat meets theneeds of bothparties. Reflecting:Reflect onwhat you'velearned fromthe conflict.Negotiation:Engage in anegotiation tofind a mutuallyacceptablesolution.Open bodylanguage:Positionyourself openly,calmly, andacceptingly.UnderstandingEmotions:Identify andexpress youremotions duringthe conflict.Non-VerbalCommunication:Pay attention tonon-verbal cues,such as bodylanguage.Taking a Break:Take a breakfrom the conflictif emotions arerunning high.Assertivestatements:Communicateyour needsclearly andcalmly.Using "I"Statements: Use"I" statements toexpress yourfeelings andneeds.Problem-Solving: Worktogether tofind a solutionto the conflict.Apologising:Offer a genuineapology if youhave hurt orupsetsomeone.Seeking Help:Ask for helpfrom a trustedadult ormediator ifneeded.ValidatingFeelings:Acknowledgethe otherperson's feelingsand perspective.UnderstandingBoundaries:Respect theother person'sboundaries.Mindfulness:Check inwith yourselfand how youare feeling.Staying Calm:Keep youremotions incheck duringthe conflict.Empathy:Showunderstanding andcompassion forthe other person'sperspective. Active Listening:Listen carefullyto what the otherperson is sayingwithoutinterrupting. FindingCommonGround:Identify areasof agreement tobuild upon.Reflect andsummarise:Repeat what youhave heard themsay todemonstrate yourunderstanding.

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asking Questions: Ask clarifying questions to understand the other person's perspective.
  2. Avoiding Blame: Avoid blaming the other person for the conflict.
  3. Seeing Different Perspectives: Consider the other person's point of view.
  4. I-Statements: Express your feelings and needs using "I" statements (e.g., "I feel upset when...").
  5. Compromise: Work together to find a solution that meets the needs of both parties.
  6. Reflecting: Reflect on what you've learned from the conflict.
  7. Negotiation: Engage in a negotiation to find a mutually acceptable solution.
  8. Open body language: Position yourself openly, calmly, and acceptingly.
  9. Understanding Emotions: Identify and express your emotions during the conflict.
  10. Non-Verbal Communication: Pay attention to non-verbal cues, such as body language.
  11. Taking a Break: Take a break from the conflict if emotions are running high.
  12. Assertive statements: Communicate your needs clearly and calmly.
  13. Using "I" Statements: Use "I" statements to express your feelings and needs.
  14. Problem-Solving: Work together to find a solution to the conflict.
  15. Apologising: Offer a genuine apology if you have hurt or upset someone.
  16. Seeking Help: Ask for help from a trusted adult or mediator if needed.
  17. Validating Feelings: Acknowledge the other person's feelings and perspective.
  18. Understanding Boundaries: Respect the other person's boundaries.
  19. Mindfulness: Check in with yourself and how you are feeling.
  20. Staying Calm: Keep your emotions in check during the conflict.
  21. Empathy: Show understanding and compassion for the other person's perspective.
  22. Active Listening: Listen carefully to what the other person is saying without interrupting.
  23. Finding Common Ground: Identify areas of agreement to build upon.
  24. Reflect and summarise: Repeat what you have heard them say to demonstrate your understanding.