99+ T-ForcecontactsProvidedSelfHelpCustomerasks forInsiderDiscountRebuiltrelationshipwith T-MobileUses TIMstotroubleshootHSIAccountauditCustomerhas morefree linesthan paidlinesSetup aPaymentArrangementIMEI unlockrequestshows onmultiplehandlesCustomerasks ifthere isan outageCustomertypes inall capsCustomerasking forMDUunlockCustomerlooking toupgradedeviceActivateaneSIMMentionsdevice oraccountbeinghackedBillbreakdownprovidedProbed onissue beforetroubleshootingFIX FlowRequired totroubleshootVEAshows anopen ticketin areaFirst timecontactingT-ForceCompletememobuildermemo20+ yearcustomerCompleterecapCustomerasks for asurveyOOBresolutionneededPort inrequestCustomer'sbill is acreditProvidedneededdisclosuresCustomersendsThumbsUp emojiAcknowledgedcustomer'sissueOfferedto callcustomerCustomersays "lol"duringconversationAppreciatedcustomer'stime/effortAppleRetailpromotionisn't activeCustomeron SprintMigrationaccountUsedformscorrectlyC2 usageshown inmemosNetflixplanchangesPrepaidcustomerin anothercountry99+ T-ForcecontactsProvidedSelfHelpCustomerasks forInsiderDiscountRebuiltrelationshipwith T-MobileUses TIMstotroubleshootHSIAccountauditCustomerhas morefree linesthan paidlinesSetup aPaymentArrangementIMEI unlockrequestshows onmultiplehandlesCustomerasks ifthere isan outageCustomertypes inall capsCustomerasking forMDUunlockCustomerlooking toupgradedeviceActivateaneSIMMentionsdevice oraccountbeinghackedBillbreakdownprovidedProbed onissue beforetroubleshootingFIX FlowRequired totroubleshootVEAshows anopen ticketin areaFirst timecontactingT-ForceCompletememobuildermemo20+ yearcustomerCompleterecapCustomerasks for asurveyOOBresolutionneededPort inrequestCustomer'sbill is acreditProvidedneededdisclosuresCustomersendsThumbsUp emojiAcknowledgedcustomer'sissueOfferedto callcustomerCustomersays "lol"duringconversationAppreciatedcustomer'stime/effortAppleRetailpromotionisn't activeCustomeron SprintMigrationaccountUsedformscorrectlyC2 usageshown inmemosNetflixplanchangesPrepaidcustomerin anothercountry

Employee Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 99+ T-Force contacts
  2. Provided Self Help
  3. Customer asks for Insider Discount
  4. Rebuilt relationship with T-Mobile
  5. Uses TIMs to troubleshoot HSI
  6. Account audit
  7. Customer has more free lines than paid lines
  8. Setup a Payment Arrangement
  9. IMEI unlock request shows on multiple handles
  10. Customer asks if there is an outage
  11. Customer types in all caps
  12. Customer asking for MDU unlock
  13. Customer looking to upgrade device
  14. Activate an eSIM
  15. Mentions device or account being hacked
  16. Bill breakdown provided
  17. Probed on issue before troubleshooting
  18. FIX Flow Required to troubleshoot
  19. VEA shows an open ticket in area
  20. First time contacting T-Force
  21. Complete memo builder memo
  22. 20+ year customer
  23. Complete recap
  24. Customer asks for a survey
  25. OOB resolution needed
  26. Port in request
  27. Customer's bill is a credit
  28. Provided needed disclosures
  29. Customer sends Thumbs Up emoji
  30. Acknowledged customer's issue
  31. Offered to call customer
  32. Customer says "lol" during conversation
  33. Appreciated customer's time/effort
  34. Apple Retail promotion isn't active
  35. Customer on Sprint Migration account
  36. Used forms correctly
  37. C2 usage shown in memos
  38. Netflix plan changes
  39. Prepaid customer in another country