Customerasks for asurveyCustomertypes inall capsPort inrequestRebuiltrelationshipwith T-MobileAccountauditC2 usageshown inmemosCustomeron SprintMigrationaccountCustomerasking forMDUunlockCustomersays "lol"duringconversationAppleRetailpromotionisn't activeProvidedSelfHelpFirst timecontactingT-ForceProbed onissue beforetroubleshootingCompleterecapAcknowledgedcustomer'sissueCustomerhas morefree linesthan paidlinesFIX FlowRequired totroubleshootProvidedneededdisclosuresCustomer'sbill is acreditUses TIMstotroubleshootHSIMentionsdevice oraccountbeinghacked20+ yearcustomerCustomerlooking toupgradedevice99+ T-ForcecontactsCustomerasks ifthere isan outageOfferedto callcustomerUsedformscorrectlyNetflixplanchangesActivateaneSIMOOBresolutionneededCustomerasks forInsiderDiscountVEAshows anopen ticketin areaBillbreakdownprovidedCustomersendsThumbsUp emojiAppreciatedcustomer'stime/effortIMEI unlockrequestshows onmultiplehandlesSetup aPaymentArrangementCompletememobuildermemoPrepaidcustomerin anothercountryCustomerasks for asurveyCustomertypes inall capsPort inrequestRebuiltrelationshipwith T-MobileAccountauditC2 usageshown inmemosCustomeron SprintMigrationaccountCustomerasking forMDUunlockCustomersays "lol"duringconversationAppleRetailpromotionisn't activeProvidedSelfHelpFirst timecontactingT-ForceProbed onissue beforetroubleshootingCompleterecapAcknowledgedcustomer'sissueCustomerhas morefree linesthan paidlinesFIX FlowRequired totroubleshootProvidedneededdisclosuresCustomer'sbill is acreditUses TIMstotroubleshootHSIMentionsdevice oraccountbeinghacked20+ yearcustomerCustomerlooking toupgradedevice99+ T-ForcecontactsCustomerasks ifthere isan outageOfferedto callcustomerUsedformscorrectlyNetflixplanchangesActivateaneSIMOOBresolutionneededCustomerasks forInsiderDiscountVEAshows anopen ticketin areaBillbreakdownprovidedCustomersendsThumbsUp emojiAppreciatedcustomer'stime/effortIMEI unlockrequestshows onmultiplehandlesSetup aPaymentArrangementCompletememobuildermemoPrepaidcustomerin anothercountry

Employee Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer asks for a survey
  2. Customer types in all caps
  3. Port in request
  4. Rebuilt relationship with T-Mobile
  5. Account audit
  6. C2 usage shown in memos
  7. Customer on Sprint Migration account
  8. Customer asking for MDU unlock
  9. Customer says "lol" during conversation
  10. Apple Retail promotion isn't active
  11. Provided Self Help
  12. First time contacting T-Force
  13. Probed on issue before troubleshooting
  14. Complete recap
  15. Acknowledged customer's issue
  16. Customer has more free lines than paid lines
  17. FIX Flow Required to troubleshoot
  18. Provided needed disclosures
  19. Customer's bill is a credit
  20. Uses TIMs to troubleshoot HSI
  21. Mentions device or account being hacked
  22. 20+ year customer
  23. Customer looking to upgrade device
  24. 99+ T-Force contacts
  25. Customer asks if there is an outage
  26. Offered to call customer
  27. Used forms correctly
  28. Netflix plan changes
  29. Activate an eSIM
  30. OOB resolution needed
  31. Customer asks for Insider Discount
  32. VEA shows an open ticket in area
  33. Bill breakdown provided
  34. Customer sends Thumbs Up emoji
  35. Appreciated customer's time/effort
  36. IMEI unlock request shows on multiple handles
  37. Setup a Payment Arrangement
  38. Complete memo builder memo
  39. Prepaid customer in another country