20+ year customer Customer has more free lines than paid lines Used forms correctly Provided Self Help Acknowledged customer's issue FIX Flow Required to troubleshoot Rebuilt relationship with T- Mobile IMEI unlock request shows on multiple handles Activate an eSIM Mentions device or account being hacked First time contacting T-Force Customer asks for Insider Discount Customer looking to upgrade device Customer asks if there is an outage C2 usage shown in memos Customer types in all caps Port in request Netflix plan changes Customer says "lol" during conversation Customer asking for MDU unlock Apple Retail promotion isn't active Offered to call customer Complete memo builder memo Prepaid customer in another country Customer asks for a survey Setup a Payment Arrangement Provided needed disclosures Bill breakdown provided Uses TIMs to troubleshoot HSI Account audit Appreciated customer's time/effort VEA shows an open ticket in area Probed on issue before troubleshooting Complete recap Customer sends Thumbs Up emoji Customer's bill is a credit 99+ T- Force contacts Customer on Sprint Migration account OOB resolution needed 20+ year customer Customer has more free lines than paid lines Used forms correctly Provided Self Help Acknowledged customer's issue FIX Flow Required to troubleshoot Rebuilt relationship with T- Mobile IMEI unlock request shows on multiple handles Activate an eSIM Mentions device or account being hacked First time contacting T-Force Customer asks for Insider Discount Customer looking to upgrade device Customer asks if there is an outage C2 usage shown in memos Customer types in all caps Port in request Netflix plan changes Customer says "lol" during conversation Customer asking for MDU unlock Apple Retail promotion isn't active Offered to call customer Complete memo builder memo Prepaid customer in another country Customer asks for a survey Setup a Payment Arrangement Provided needed disclosures Bill breakdown provided Uses TIMs to troubleshoot HSI Account audit Appreciated customer's time/effort VEA shows an open ticket in area Probed on issue before troubleshooting Complete recap Customer sends Thumbs Up emoji Customer's bill is a credit 99+ T- Force contacts Customer on Sprint Migration account OOB resolution needed
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
20+ year customer
Customer has more free lines than paid lines
Used forms correctly
Provided Self Help
Acknowledged customer's issue
FIX Flow Required to troubleshoot
Rebuilt relationship with T-Mobile
IMEI unlock request shows on multiple handles
Activate an eSIM
Mentions device or account being hacked
First time contacting T-Force
Customer asks for Insider Discount
Customer looking to upgrade device
Customer asks if there is an outage
C2 usage shown in memos
Customer types in all caps
Port in request
Netflix plan changes
Customer says "lol" during conversation
Customer asking for MDU unlock
Apple Retail promotion isn't active
Offered to call customer
Complete memo builder memo
Prepaid customer in another country
Customer asks for a survey
Setup a Payment Arrangement
Provided needed disclosures
Bill breakdown provided
Uses TIMs to troubleshoot HSI
Account audit
Appreciated customer's time/effort
VEA shows an open ticket in area
Probed on issue before troubleshooting
Complete recap
Customer sends Thumbs Up emoji
Customer's bill is a credit
99+ T-Force contacts
Customer on Sprint Migration account
OOB resolution needed