MetricsCaseNoteAssetOnHoldEscalationDSATPendingSolvedTransferQualityPelletEmailAnnouncementsAgentNewReportingDashboardKnowledgeOpenCSATSalesforceGasModelConsumerManualCaseVoiceCallMAGICOmniSupervisorOmniChannelPartClosedWorkOrderCaseTypeMetricsCaseNoteAssetOnHoldEscalationDSATPendingSolvedTransferQualityPelletEmailAnnouncementsAgentNewReportingDashboardKnowledgeOpenCSATSalesforceGasModelConsumerManualCaseVoiceCallMAGICOmniSupervisorOmniChannelPartClosedWorkOrderCaseType

Consumer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Metrics
  2. Case
  3. Note
  4. Asset
  5. On Hold
  6. Escalation
  7. DSAT
  8. Pending
  9. Solved
  10. Transfer
  11. Quality
  12. Pellet
  13. Email
  14. Announcements
  15. Agent
  16. New
  17. Reporting
  18. Dashboard
  19. Knowledge
  20. Open
  21. CSAT
  22. Salesforce
  23. Gas
  24. Model
  25. Consumer
  26. Manual Case
  27. Voice Call
  28. MAGIC
  29. Omni Supervisor
  30. Omni Channel
  31. Part
  32. Closed
  33. Work Order
  34. Case Type