"Myinsurancesays Idon't owe"AMPFMlogs youout duringa callMikePtthreateningto call attyor the newsExplainingto a spousewe still needHIPAADon'thit anybuttonsPt didn't readthe consentform theysignedEpro isway offChargesaredeemedvalidPt doesn'tknow what itmeans to havean advantageplanTransfertoReece"I nevergot abill"GlobalPhysCallPt givesphonenumberinstead ofacct number"I'm a (insertallegedlyimportant orrelevant job)"IBExplaininga pt has tocall theirown insLevelchargedisputeBalanceApplied toWrongAccountBCUrgentCareBaby InCollectionsOBversusInptAdjustmentError"I canpay $10a month""Myinsurancesays Idon't owe"AMPFMlogs youout duringa callMikePtthreateningto call attyor the newsExplainingto a spousewe still needHIPAADon'thit anybuttonsPt didn't readthe consentform theysignedEpro isway offChargesaredeemedvalidPt doesn'tknow what itmeans to havean advantageplanTransfertoReece"I nevergot abill"GlobalPhysCallPt givesphonenumberinstead ofacct number"I'm a (insertallegedlyimportant orrelevant job)"IBExplaininga pt has tocall theirown insLevelchargedisputeBalanceApplied toWrongAccountBCUrgentCareBaby InCollectionsOBversusInptAdjustmentError"I canpay $10a month"

Billing Advocacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "My insurance says I don't owe"
  2. AMPFM logs you out during a call
  3. Mike
  4. Pt threatening to call atty or the news
  5. Explaining to a spouse we still need HIPAA
  6. Don't hit any buttons
  7. Pt didn't read the consent form they signed
  8. Epro is way off
  9. Charges are deemed valid
  10. Pt doesn't know what it means to have an advantage plan
  11. Transfer to Reece
  12. "I never got a bill"
  13. Global Phys Call
  14. Pt gives phone number instead of acct number
  15. "I'm a (insert allegedly important or relevant job)"
  16. IB
  17. Explaining a pt has to call their own ins
  18. Level charge dispute
  19. Balance Applied to Wrong Account
  20. BC Urgent Care
  21. Baby In Collections
  22. OB versus Inpt
  23. Adjustment Error
  24. "I can pay $10 a month"